• Title/Summary/Keyword: Personnel Relationship

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Development of Ontology based Medical Mobile CRM(m-CRM) (온톨로지 기반 의료 모바일 CRM(m-CRM) 개발)

  • Kim, Gui-Jung;Han, Jung-Soo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.10 no.10
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    • pp.2721-2727
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    • 2009
  • This paper is construction on ontology_based mobile Customer Relationship Management system for efficient customer information management and analysis of medicine center. As using ontology technique, we support medicine service at grade according to quality and healthy of the customer based customer information. Proposed CRM system provides medical information and seminars to whom are necessity. For this, priority retrieval and similarity retrieval are able to be in the personnel order and the regional.

A Study on the Impact of Organization Justice, and Organizational Effectiveness (공정성이 조직효과성에 미치는 영향에 관한 실증 연구)

  • Cho Kook-Haeng
    • Management & Information Systems Review
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    • v.15
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    • pp.71-90
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    • 2004
  • This study has uncovered some important relationships among employees perceptions of distributive justice and procedural justice and organizational effectiveness. The present study attempts, first, to identify the perceived justice in promotion and transfer, performance evaluation, pay raise, job allocation and job fire. Second, to determine the relative importance of distributive justice and procedural justice. relationships of organizational effectiveness. The research is the identification of a modest but significant relationship between the two justice and organizational effectiveness. The result make it clear that employee find that right personnel management of fairness. To summarize the result of three variables's relationship influence is as below. The results indicated that perceptions of procedural justice as much organizational effectiveness than do perceptions of distributive justice. As also predicted, the perception of distributive justice did not impact organizational effectiveness. Therefore, Partially supporting the hypothesis. The research implications of these study suggest that great causality should be this paper' research model in three variables. The result indicate that manager must pay attention to employees perceptions of procedural justice and distributive justice.

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Effects of Emotional Labor and Perceived Organizational Support on the Job Attitude of Public Health Workers (보건소 공무원들의 감정노동과 조직지원인식이 직무태도에 미치는 영향)

  • Shin, Sun-Hae;Ahn, Jae-Sun;Kim, Moon-Jung
    • The Korean Journal of Health Service Management
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    • v.13 no.1
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    • pp.1-13
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    • 2019
  • Objectives: This study was designed to determine the relationship among emotional labor, perceived organizational support, and job attitude in public health centers. Results: First, emotional dissonance had no effect on perceived organizational support. However, emotional endeavor had a positive effect on perceived organizational support. Second, perceived organizational support had a significant effect on job attitude. Third, emotional labor had no effect on job satisfaction, but emotional labor had a positive effect on job commitment. Fourth, perceived organizational support had a full mediating effect on the relationship between emotional labor and job attitude. The implications of this study are as follows. Conclusions: Higher emotional labor leads to lower job satisfaction and job commitment in public officials, thereby affecting job attitude. Accordingly, various systematic methods, such as flexible working hours and personnel policy, need to be implemented to alleviate the negative effects of emotional labor.

The Effect of Job Environmental Factors on Job Satisfaction and Turnover Intention of Container Shipping Workers -Focused on the Difference between Land and Maritime Workers of 'H' Liner Shipping Company- (컨테이너 선사 종사자의 직무환경 요인이 직무만족도와 이직의도에 미치는 영향 - H사의 육상직과 해상직간 차이를 중심으로-)

  • Lee, Won-woo;Ryu, Hee-chan;Lee, Choong-bae
    • Journal of Korea Port Economic Association
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    • v.38 no.1
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    • pp.143-158
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    • 2022
  • The shipping industry has experienced significantly fluctuated while decline in long-term and boom in short-term period due to the continuous recession of the shipping industry since the 2010s and during the recent COVID-19 pandemic. This study aims to suggest implications for securing manpower and personnel policy by analyzing the effects of job environmental factors of a liner shipping company on job satisfaction and turnover intention and differences between land and marine workers. For the analysis, the job environmental factors of a liner shipping company were divided into work character, relational factors, personnel characters, and remuneration factors, and then structural equation model and t-test were conducted to test the relationship between job satisfaction and turnover intention. As a result of the study, it was found that job environmental factors, such as work, relationship, personnel, and remuneration, had a positive (+) effect on job satisfaction, and job satisfaction had a negative (-) effect on turnover intention. In a comparative analysis between groups such as land and sea workers, it was found that the maritime workers group had higher job satisfaction and lower turnover intention than the land workers.

Relationship between the quality of employee enthusiasm and relationship with organizational support of hospitality industry employees (환대산업 종사원의 조직지원이 종사원열정과 관계의 질간의 영향 관계)

  • Seo, Gyeong-Do
    • Journal of Digital Convergence
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    • v.19 no.1
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    • pp.117-124
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    • 2021
  • This study seeks to understand the inter-relationship between employee enthusiasm, trust, immersion and satisfaction of employees working at a hospitality company based in Gwangju Metropolitan City. The purpose of this study is to examine the human resources management of workers in the hospitality industry by grasping the current situation of employees working in the service enterprise. As a result, corporate organizational support in the hospitality industry has a significant impact on the enthusiasm of employees. The enthusiasm of the employee is shown to be trusting, immersing, and satisfying in the work of the employee in the hospitality company, which can be seen as an organization, showing that the employee's passion plays a positive role in trust, immersion and satisfaction. As the employee's enthusiasm is reflected in the quality of the service product as a result, it can be regarded as the quality of the relationship that the employee is responsible for or positive feelings about the company in which he or she is in charge. Personnel management measures are required to strengthen pride and desire to achieve work so that employees can exercise their passion to feel trust, immersion, and satisfaction in their businesses and work. Therefore, it is necessary to provide tangible and intangible organizational support and introduce and implement personnel-related programs to enhance work pride and desire to achieve.

A Study on the Mediating and Moderating Effect of Work-Family Conflict in the Relationship Among Emotional Labor, Occupational Stress, and Turnover Intention (간호사의 감정노동, 직무 스트레스와 이직의도 관계에서 직장-가정 갈등의 매개 및 조절효과)

  • Na, Byeung Jin;Kim, Eun Jung
    • Journal of Korean Academy of Nursing Administration
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    • v.22 no.3
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    • pp.260-269
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    • 2016
  • Purpose: The present study was aimed to examine the degree of nurses' emotional labor and occupational stress and demonstrate the moderating and mediating effects of work-family conflict in the relationship among emotional labor, occupational stress, turnover intention of nurses. Methods: The participants for this study were 307 nurses currently working in two general hospitals in G city in Korea. Data were collected using structured questionnaires and analyzed for descriptive statistics, t-test, ANOVA, Mann-Whitney U Test, Kruskal Wallis Test, Pearson correlation coefficients and hierarchical multiple regression with SPSS/WIN 21.0 program. Results: It turned out that work-family conflict plays an important role in the relationship among emotional labor, occupational stress, turnover intention of nurses. Conclusion: Therefore, to reduce nurses' turnover intention, it is necessary to have an intervention focusing on work-family conflict. Also, it is necessary for both the government and hospitals to establish a supportive system and a program to relieve nurses from their work-family conflict.

Nursing Students' Image of Nurse and Satisfaction with Clinical Practice (간호학생의 간호이미지와 임상실습만족도)

  • Lee, Soon-Hee;Kim, Sook-Young;Kim, Jung-A
    • Journal of Korean Academy of Nursing Administration
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    • v.10 no.2
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    • pp.219-231
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    • 2004
  • Purpose: This study was designed to identify the relationship between image of nursing and satisfaction with clinical practice of nursing students Method: A descriptive research design that examined relationship between image of nurse and satisfaction with clinical practice of nursing students was used for this study, All 350 subjects were obtained by convenience sampling from three nursing diploma programs. The data were collected using an self-reporting questionnaire from May 1st to 31st, 2003. Collected data were analysed on SPSS Win 11.0. Result: There is a significant relationship between image of nurse and satisfaction with clinical practice of nursing student. Classical image of nurse, older age, and satisfaction with nursing of nursing students were identified as the factors that influence significantly on their satisfaction with clinical practice. Conclusions: Nursing student is given a chance to prepare themselves be a nurse through well-structured clinical nursing practice. Therefore, it's important to enhance nursing students' image of nurse and satisfaction with nursing in order to enhance their satisfaction with clinical practice.

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A Study on the University Student's Stress and Relationship Satisfaction with their Mother (대학생 자녀의 어미니에 대한 스트레스 및 관계만족도에 관한 연구)

  • Lee, Su-Jin;Kim, Myung-Cha
    • Journal of Families and Better Life
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    • v.18 no.3 s.47
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    • pp.85-98
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    • 2000
  • The purpose of this research is to examine the university students' stress and relationship satisfaction with their mother. For this purpose , 420 students were selected in Seoul area, and data were analyzed by the statistical methods, such as the Cronbach'a coefficient, Frequency, Percentile, Arithmetic Mean, Standard Deviation, One-Way ANOVA, Peason's Corelation and stepwised Multiple Regression Analysis though SPSS win PC+. The main results are as followed: (1) University students experience stress some extent through all the areas such as communication, dating, choosing occupation, daily activity, or pocket money. But the level of stress shows lower tendency relatively. (2)Students with the lower self-differentiation perceive more stress from mother. When using avoidance coping and personnel dependence coping, the level of stress is high. (3)Several variables(problem-focused coping, self-differentiation of emotional independence, avoidance coping, communication stress, daily activity stress, and sentimental self-differentiation) significiently influence relationship satisfaction with their mother. These variables explain 52% of the satisfaction with mother.

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Effects of Job Characteristics, Organizational Culture on Job Satisfaction and Turnover Intention in Public Institution Nurses (공공기관 간호사의 직무특성, 조직문화가 직무만족과 이직의도에 미치는 영향)

  • Lee, Young Joo;Kim, So Hee;Lee, Taewha
    • Journal of Korean Academy of Nursing Administration
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    • v.21 no.4
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    • pp.354-365
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    • 2015
  • Purpose: The aim of this study was to examine the relationship between job characteristics, organizational culture, job satisfaction and turnover intention, including the direct and indirect effects of the variables on turnover intention. Methods: A questionnaire was completed by a convenience sample of 144 nurses working for two public institutions. Data were analyzed using independent t-test, One-way ANOVA, Pearson correlation, Hierarchical multiple regression and Path analysis with SPSS/WIN 21.0 and AMOS 21.0 programs. Results: The mean score for job satisfaction and turnover intention was similar to that of other hospital nurses. The factors affecting job satisfaction were: position, number of job changes, relationship-oriented culture, and hierarchical-oriented culture(Adj. $R^2=.48$, F=14.43, p<.001). The factors affecting turnover intention were: age, position, overtime, and job satisfaction(Adj. $R^2=.61$, F=19.48, p<.001). Job autonomy and relationship-oriented culture had a significant indirect effect on turnover intention. Conclusion: In developing intervention strategies to improve job satisfaction and reduce turnover intention there is a need to consider both the job characteristics and organizational culture of nurses in public institutions.

The Relationship between Role Conflict, Job Satisfaction, and Organizational Commitment among Community Healthcare Workers of the Seoul Preventive Project for Metabolic Syndrome (보건소 대사증후군관리사업 참여인력의 역할갈등, 조직몰입, 직무만족 간의 관계)

  • Ryu, Hosihn;Cho, Jeonghyun
    • Journal of Korean Public Health Nursing
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    • v.27 no.1
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    • pp.16-26
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    • 2013
  • Purpose: The aim of this study was to identify a conceptual link between role conflict, job satisfaction, and organizational commitment, with a specific examination on how job satisfaction mediated the relationship between role conflict and organizational commitment, among community healthcare workers. Methods: Participants were 119 community healthcare workers of the Seoul Preventive Project for Metabolic Syndrome at 15 community health centers. Descriptive analysis, correlations analysis, and multiple regression analysis were used for statistical analysis of our data. Additionally, Sobel's test was used to verify the significance of the mediating effect. Results: An inverse association between role conflict and organizational commitment was found (beta=-0.53, p<.001). This relationship was fully mediated by job satisfaction (z=-6.43, p<.001). Conclusion: Job satisfaction mediates the effects of role conflict on the organizational commitment of healthcare workers in community health centers. Strategies for improving the components of job satisfaction are needed to achieve better outcomes in organizational commitment in the Seoul Preventive Project for Metabolic Syndrome and possibly other work settings.