Journal of Korea Port Economic Association (한국항만경제학회지)

The Korea Port Economic Association (한국항만경제학회)
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The Effect of Job Environmental Factors on Job Satisfaction and Turnover Intention of Container Shipping Workers -Focused on the Difference between Land and Maritime Workers of 'H' Liner Shipping Company-

컨테이너 선사 종사자의 직무환경 요인이 직무만족도와 이직의도에 미치는 영향 - H사의 육상직과 해상직간 차이를 중심으로-

  • 이원우 (중앙대학교 글로벌물류학과) ;
  • 류희찬 (중앙대학교 무역물류학과) ;
  • 이충배 (중앙대학교 글로벌물류학과)
  • Received : 2022.03.03
  • Accepted : 2022.03.28
  • Published : 2022.03.31
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Abstract

The shipping industry has experienced significantly fluctuated while decline in long-term and boom in short-term period due to the continuous recession of the shipping industry since the 2010s and during the recent COVID-19 pandemic. This study aims to suggest implications for securing manpower and personnel policy by analyzing the effects of job environmental factors of a liner shipping company on job satisfaction and turnover intention and differences between land and marine workers. For the analysis, the job environmental factors of a liner shipping company were divided into work character, relational factors, personnel characters, and remuneration factors, and then structural equation model and t-test were conducted to test the relationship between job satisfaction and turnover intention. As a result of the study, it was found that job environmental factors, such as work, relationship, personnel, and remuneration, had a positive (+) effect on job satisfaction, and job satisfaction had a negative (-) effect on turnover intention. In a comparative analysis between groups such as land and sea workers, it was found that the maritime workers group had higher job satisfaction and lower turnover intention than the land workers.

2010년대 부터 지속적인 해운산업의 불황과 최근 코로나19 팬데믹 등의 영향 등으로 해운산업은 많은 부침을 겪어오면서 종사자들의 직무에 대한 인식, 만족도, 이직의도 등도 커다란 변화가 일어나고 있다. 본 연구는 정기선 해운선사 종사자들이 갖는 직무환경 요인이 직무만족도와 이직의도에 미치는 영향과 육상과 해상직 종사자들간 차이를 분석함으로써 해운전문 인력 확보와 인사정책에 시사점을 제시하는 데 목적이 있다. 분석을 위해 선사 종사자의 직무환경 요인을 업무요인, 관계요인, 인사요인, 보수요인으로 구분하고 직무만족도와 이직의도 간의 관계를 검정하기 위해 구조방정식 모형과 t-검정을 실시하였다. 연구결과 직무환경 요인인 업무, 관계, 인사, 보수요인은 직무만족도에 정(+)의 영향을 미치는 것으로 나타났으며 직무만족도는 이직의도에 부(-)의 영향을 미치는 것으로 나타났다. 집단간 비교분석에서 해상직 종사자 집단은 육상직에 비해 업무 만족도가 높고 이직의도는 낮은 것으로 나타났다.

Keywords

Acknowledgement

이 논문은 해양수산부 제4차 해운항만물류전문인력양성사업의 지원으로 수행된 연구임

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