• Title/Summary/Keyword: Key Success factors(CSF)

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Key Success Factors and Strategies from KM Practice (지식경영 실천기업의 프로젝트 성공요인과 전략)

  • Lee, JuHee;Kwon, Tae H.
    • Knowledge Management Research
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    • v.3 no.2
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    • pp.85-101
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    • 2002
  • Theoretical foundations of the knowledge management(KM) have been perceived still developing in the field. And, the literature shows many key success factors for KM, but, in more conceptual and abstract term. Companies interested in knowlege management demand for practical guidelines. Based on the constituent elements of KM, this study classifies key success factors identified from thirty three success cases, domestic and in other countries. Further, fifteen propositions are suggested and discussed for future research and project management in KM.

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A Study on Critical Success Factor Analysis and its Usage : An Aplication Study to the Steel Industry in Korea (주요성과요인분석과 그 활용방안에 관한 연구 :한국 철강산업에의 적용사례)

  • 문태수;신영종
    • Korean Management Science Review
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    • v.8 no.1
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    • pp.13-25
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    • 1991
  • Over the past few years, there has been a growing interest in using information technology for competitive advantage. A sustainable advantage is the key to the survival and growth of a firm. The successful implementation of information technology is dependent on efficient information systems planning. But the correct and complete information, requirements for effective information systems planning are frequently very difficult to obtain. In this paper the Critical Success Factors(CSF) method was employed as a means of managerial information requirements analysis for information systems planning in Korea's steel industry. CSFs are one of the few areas of activity that must go well to ensure the success of an organization. This paper addresses the concept and hierarchy of CSF analysis as a methodology in identifying corporate information needs and concludes with the use and benefit of results of CSF analysis.

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BSC Perspective of an Exploratory study of Developing CSF/KPI Pool in Korean Construction Industry (균형성과표(BSC)에 의한 건설산업의 주요성공요인과 성과지표개발에 관한 연구)

  • Oh, Ic-Jin;Lee, Jung-Hoon;Lee, Choong-C.
    • Journal of Information Technology Services
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    • v.5 no.1
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    • pp.35-46
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    • 2006
  • In recent years, academic scholars and practitioners have given increasing attention to the importance of strategic performance measurement systems including both financial and non-financial performance metrics. The Balanced Scorecard (BSC) is known as integrated performance management framework that helps an enterprise to translate strategic objectives into relevant performance within an organization. While the current literatures and management articles offer BSC design and implementation. there are few reports of detailed validation of using the rationalized sets of CSF (Critical Success Factors) and KPI (Key Performance Indicators) for the Korean construction industry. This paper first propose the perceived sets of CSF/KPI using current literatures and validate with a major construction company's executives and senior managers in Korea. The paper then examines whether the perceived sets of CSF/KPI have co-relationships with the firm performances. The results of the research contribute in heightening of competitiveness of the Korean construction companies in strategic and performance management.

A Study on Operational Performance Evaluation of Marine Forest Creation project by BSC, AHP and IPA (BSC-AHP-IPA를 활용한 바다숲 조성사업의 운영성과 평가에 관한 연구)

  • Cho, Sun-Je;Hong, Jae-Bum
    • The Journal of Fisheries Business Administration
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    • v.48 no.1
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    • pp.31-49
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    • 2017
  • This study focuses on developing a theoretical framework for evaluating Operational Performance of the Marine Forest Creation project on a balanced and comprehensive perspective by using BSC, AHP, and IPA. Also, the purpose of this study is empirically to analyze operational performance of the project and to suggest the future improvement plan. For this purpose, We will first determine the critical success factors(CSF) and key performance indicators(KPI) required for evaluating the performance of the Marine Forest Creation project from the four perspectives of BSC. And, After determining the weight for each of CSF, KPI, and four perspectives of BSC by using AHP, we will measure the project performance. We will also conduct IPA analysis to propose the direction of improvement of the Marine Forest Creation project. The results of this study are as follows. First, this study has drawn 8 critical success factors and 16 key performance indicators for four BSC perspectives based on the theoretical considerations and expert interview survey. Second, as a result of deriving relative importance of BSC perspectives using AHP, customer perspective was the highest, followed by financial perspective, learning and growth perspective, and internal process perspective. Third, as the results of analyzing the importance and performance of BSC perspectives using IPA, customer perspective was the maintenance reinforcement category, financial perspective was the key improvement category, internal process perspective and learning and growth perspective were gradual improvement category. This study has a great academic significance in terms of BSC first tried to evaluate the performance of the Marine Forest Creation project. The results of this study are expected to lead to various discussions for a balanced and comprehensive verification of Marine Forest Creation project performance.

A BSC Framework for the Evaluation of RFID/USN based Logistics/Distribution Systems (RFID/USN기반 물류/유통 시스템의 평가를 위한 BSC 프레임워크)

  • Park, Jeong-Sun
    • Journal of the Korea Safety Management & Science
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    • v.16 no.4
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    • pp.343-349
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    • 2014
  • Many systems using RFID/USN were and are being developed. Some systems are used in practice and some are not. Generally, the main reasons not being used are: The prices of chips are too high considering the effects. The application domain is not appropriate for RFID/USN. So, various skills for higher sensing precision have been introduced like using multiple sensors and avoiding metals which deter sensings seriously. Now, it is time to evaluate systems which were developed using RFID/USN technology. However, no systematic approach has been made for the evaluation. In this paper, a framework using BSC is introduced for the evaluation of systems using RFID/USN. In this framework, some Critical Success Factors(CSF) are derived and some Key Performance Indices(KPI) are developed for each CSF.

Development of an Evaluation Model for the Implementation of IMO Instruments (IMO 협약이행에 대한 평가모델 개발)

  • Choi, Choong-Jung;Jung, Jung-Sik;An, Kwang
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.28 no.4
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    • pp.542-548
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    • 2022
  • In order to reduce marine accidents, each contracting Government needs to implement the instruments enacted and amended by the International Maritime Organization (IMO). The III Code requires each administration of the government to have a system for improvement through periodic review and evaluation and to include performance indicators in its evaluation methods. Thus, each IMO Member State needs to develop its own performance indicators. The purpose of this paper is to develop and present an evaluation model using the Balanced Scorecard (BSC) and Key Performance Indicators (KPI) in order to quantify and evaluate the level of implementation of the instruments by the administrations. From the perspective of 'III-BSC', which applies the BSC concept to the III code requirements, the Critical Success Factors (CSF) that must be secured to achieve the established vision were drawn up, and candidate KPIs for each evaluation area were developed to measure the derived key success factors and an initial study model was designed composed of four levels. The validity of the KPIs was verified and the study model was finalized using the survey design using the SMART technique. Furthermore, based on the developed study model, an evaluation model for the implementation of the BSC-based IMO instruments was developed by deriving the weights of elements for each level through AHP analysis. The developed evaluation model is expected to contribute toward improving the administrations' level of implementation of the IMO instruments as a tool for quantitatively grasping the level of performance of the implementation.

Case Study on BSC System Implementation in Korean Public Firms: Focused on KOTRA (BSC 시스템 구축 사례 연구: 대한무역투자진흥공사를 중심으로)

  • Kim, Sung-Soo;Lee, Hak-Seon
    • Information Systems Review
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    • v.9 no.1
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    • pp.233-257
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    • 2007
  • BSC has gained increasing popularity as an effective management tool aligns employee actions and goles with corporate strategy since first being introduced in 1992. Though a lot of people have thought that many corporations have achieved a lot of effectiveness in their business with BSC, by the way, public enterprises have been difficulties in implementing BSC as a management innovation tool because of different characters between private and public enterprises. KOTRA's BSC among domestic public enterprises is early introduced and evaluated very high in quality. So the purpose of this paper is to represent success factors and problems for implementing BSC System of KOTRA and then expects to be used for implementing successful BSC System as a good reference model in domestic public enterprises.

A Case Study on the BSC Development of a Small and Medium-sized Manufacturing Enterprise for Performance Evaluation (중소기업의 성과평가를 위한 BSC 구축에 관한 사례연구 - I사를 중심으로)

  • Chi, Sung-kwon
    • Journal of Digital Convergence
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    • v.15 no.10
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    • pp.83-92
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    • 2017
  • The purpose of this study is to establish the Balanced Score Card for 'I Company' which is a small and medium sized manufacturing company in Busan City. It is suitable for SMEs and suitable for the management environment. The study was intended to contain the detailed needs of managers and employees when developing the performance measurement system. It also allowed other SMEs to benchmark through this study. We also proposed a solution to the problems after BSC construction. In addition, BSC has been developed for the purpose of shifting business strategy from RDS to SSS in accordance with changes in the demand market environment. Strategy Maps were divided into the whole company level and each team level. You can look at strategic goals, core success factors, and key performance indicators at each glance. Finally, we developed a smart performance evaluation system that can easily calculate the score, strategic goal, key success factor, weight of key performance indicators, target score, performance, and achievement rate by creating a smart chart. Have significance.

Critical Success Factor of Construction CALS using SWOT Analysis (SWOT분석을 이용한 건설CALS의 성공요인(CSF))

  • Jung, In-Su;Kim, Nam-Gon
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2007.11a
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    • pp.337-340
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    • 2007
  • Construction CALS contributed to informatization of public construction sector and to settle construction leaders' mind on informatization of construction project, however, the effect of Construction CALS has reduced as the CALS system has been aged and a plan for spread-out of existing systems has not been established. It is necessary to maximize the effect by developing a future plan after recognizing the current state. This study provided key factors that Construction CALS should take for the bright future by using SWOT Analysis, an useful method to develop a strategy. Considering interior and exterior environments surrounding Construction CALS through investigating existing studies, this study deduced twenty five strength, weakness, opportunity and threat points, and finally this study proposed fourteen critical success factors. The results of this study made a significant contribution to decision of the milestone that Construction CALS should take.

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A Study on the Performance Evaluation Model for Successful Introduction and Operations for IPP Program (IPP 제도의 성공적 도입 및 운영을 위한 성과평가 모델에 관한 연구)

  • Lee, Moonsu;Oh, Chang-Heon;Kim, Namho;Ha, Joonhong
    • The Journal of Korean Institute for Practical Engineering Education
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    • v.4 no.1
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    • pp.86-92
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    • 2012
  • For the successful operation of IPP program which is a unique Korean Co-op education program designed and implemented by Korea Tech, it is very crucial to have both a reasonable performance evaluation system and a systematic feedback and upgrading system for the program. In this paper, we will provide the logic model for long-term performance evaluation of Korea Tech's IPP program. Since the critical success factors(CSF) and Key Performance Index(KPI) are very important for the IPP program implementation, they are also provided and discussed in detail. In addition, we will discuss and analyze about the student and the industry survey results for IPP program's sucess factors.

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