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http://dx.doi.org/10.14400/JDC.2017.15.10.83

A Case Study on the BSC Development of a Small and Medium-sized Manufacturing Enterprise for Performance Evaluation  

Chi, Sung-kwon (Pusan National University)
Publication Information
Journal of Digital Convergence / v.15, no.10, 2017 , pp. 83-92 More about this Journal
Abstract
The purpose of this study is to establish the Balanced Score Card for 'I Company' which is a small and medium sized manufacturing company in Busan City. It is suitable for SMEs and suitable for the management environment. The study was intended to contain the detailed needs of managers and employees when developing the performance measurement system. It also allowed other SMEs to benchmark through this study. We also proposed a solution to the problems after BSC construction. In addition, BSC has been developed for the purpose of shifting business strategy from RDS to SSS in accordance with changes in the demand market environment. Strategy Maps were divided into the whole company level and each team level. You can look at strategic goals, core success factors, and key performance indicators at each glance. Finally, we developed a smart performance evaluation system that can easily calculate the score, strategic goal, key success factor, weight of key performance indicators, target score, performance, and achievement rate by creating a smart chart. Have significance.
Keywords
BSC; Strategy; Mission; Performance measurement system; CSF; KPI;
Citations & Related Records
Times Cited By KSCI : 4  (Citation Analysis)
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