• Title/Summary/Keyword: 종사자 직무만족

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An Analysis on Working Attitude of Workers in Integrated Social Welfare Facilities through Mediation Effects of Relationship Factors (관계요인의 매개효과를 통한 종합사회복지관 종사자의 직무태도에 관한 실증적 분석)

  • Kim, Kyung-Sook
    • Journal of the Korea Society of Computer and Information
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    • v.15 no.2
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    • pp.189-197
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    • 2010
  • This study positively analysed the effects of service qualities of workers in integrated social welfare facilities on their working attitudes, targeting those who work for the welfare facilities. It identified the effects of service qualities such as tangibility, reliability, responsiveness, assurance, and sympathy on relationship factors such as relationship closeness through customization, organizational immersion and job satisfaction and presents suggestions to improve working attitudes of the workers. The results of the study are presented as follows: Reliability, responsiveness and assurance, service qualities of the workers, had effects on working attitudes. Relationship closeness through customization had an effect on organizational immersion and job satisfaction. Therefore, reliability, responsiveness and assurance that had effects on working attitudes of the workers were very significant factors and relationship closeness through customization were significant factors to improve working attitudes of the workers. This study presents political suggestions on the relations between service qualities of the workers in the welfare facilities and their working attitudes as alternatives.

The Effects of Healthcare Accreditation System on Job Satisfaction, Service Value, and Organizational Commitment (의료기관인증제도가 서비스가치, 직무만족, 조직몰입에 미치는 영향)

  • Choi, Dong-choon
    • Journal of Venture Innovation
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    • v.4 no.2
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    • pp.17-28
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    • 2021
  • This study empirically investigates the causal relationship between healthcare accreditation system and Job Satisfaction, Service value, and organizational commitment. The results of this study can be summarized as followings. First, healthcare accreditation system had not a positive significant on the job satisfaction. Second, healthcare accreditation system had a positive significant on service value. Third, job satisfaction had a positive significant on the organizational commitment. Forth, service value had a positive significant on the organizational commitment.

Effect of Motivation on the Job Engagement, Job Satisfaction and Organizational Commitment in Jewelry Distribution Company (주얼리유통기업 종사자의 동기가 직무열의, 직무만족, 조직몰입에 미치는 영향)

  • Sang ki Lee;Dong Hae Lee
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.4
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    • pp.133-144
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    • 2024
  • The purpose of this study is to enhance the competitiveness of jewelry distribution company by analyzing the effect of workers' motivations on workers' job engagement and workers' job engagement on job satisfaction and organizational commitment.A survey was conducted from October 2023 to November 2023 for workers of jewelry distribution company in Korea. Factor analysis and Regression analysis were performed on the collected 242 questionnaires using the SPSSWIN ver. 18.0 program. As a result of the analysis of this study, first, the intrinsic (enjoyment, challenge, achievement) and extrinsic motives (recognition, rewards, promotion) of jewelry distribution company worker had a positive effect on job engagement (absorption, dedication, vitality). Second, the job engagement of worker had a positive effect on job satisfaction. Third, the job engagement of worker had a positive effect on organizational commitment.

Autoregressive Cross-Lagged Analysis on Organizational Commitment and Job Satisfaction of Security Employees - Utilization of Korean Labor and Income Panel Study - (보안업 종사자의 조직몰입과 직무만족에 관한 자기회귀교차지연 분석 - 한국노동패널자료의 활용 -)

  • Kim, Woo-Jin
    • Korean Security Journal
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    • no.50
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    • pp.119-141
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    • 2017
  • The purpose of this study is to analyze the longitudinal causal relationship between organizational commitment and job satisfaction, focusing on security related workers. For this purpose, the Korean Labor and Income panel data were classified into security employees. Data were analyzed using SPSS 18.0 and AMOS 20.0, and validity and reliability analysis were conducted before hypothesis testing. The results of the analysis show that organizational commitment at time t-1 has a positive effect on organizational commitment at time t, and that job satisfaction at time t-1 has a positive effect on job satisfaction at time t Respectively. The results of this study are as follows: 1) The organizational commitment has a significant effect on the job satisfaction. 2) The effect of job satisfaction on organizational commitment was also significant 3) The cross-lagged coefficients show that organizational commitment precedes job satisfaction and serves as a predictor

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A study on the Work Process of Hotels and Residence Hotels effect on the Employee Satisfaction and Customer Satisfaction (국내 특급호텔과 레지던스 호텔의 융합적 업무프로세스가 종사원 만족과 고객만족에 미치는 영향에 관한 연구)

  • Kim, Hyo-Kyung;Moon, Jae-Young
    • Journal of the Korea Convergence Society
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    • v.7 no.2
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    • pp.93-99
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    • 2016
  • The objective of this research is to find out how work process influences employee satisfaction, and customer satisfaction to compare hotels and residence hotels in Korea structured equation model. Many previous researches suggested that residence hotels similar hotel because residence hotels service based on the hotel service. As a results, all hypnotists are accepted. Work process positive influence on the employee satisfaction and customer satisfaction and employee satisfaction and customer satisfaction positive influence on hotels and residence hotels results as well. this results show that residence hotels service the same as hotel service in Korea. This mean residence hotels are providing stay a long time, expansion of rooms, hallmark and others based on hotel service.

Mediating Effect of Job Satisfaction between Directors' Leadership and Workers' Organizational Commitment in Senior Clubs (시니어클럽 관장의 리더십과 종사자의 조직헌신의 관계에서 직무만족의 매개효과)

  • Lee, Byoung-Rock
    • Journal of Convergence for Information Technology
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    • v.12 no.4
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    • pp.199-204
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    • 2022
  • This study analyzed mediating effect of job satisfaction between directors' leadership and workers' organizational commitment in senior clubs. A survey of 288 workers in Chungcheong and Daejeon was conducted. The statistical analysis methods were frequency, correlation, confirmatory factor analysis, and bootstrap. The analysis result was that directors' leadership had positive effect on workers' organizational commitment and mediating effect of job satisfaction was verified. For improving directors' leadership, it is necessary to develop various leadership education and training programs, to induce voluntary participation in the programs, and to include the participation of leadership program in facility evaluation. To advance workers' job satisfaction, we need various exchange programs with colleagues and peer groups, mentoring and rest service to manage emotional labor, and professional job education and supervision.

Relevance of role perceptions and job satisfaction of Hospital workers (병원근로자들의 역할인식과 직무만족과의 관련성)

  • Park, Bu-Yeon;Shin, Ji-Hun
    • The Journal of the Korea institute of electronic communication sciences
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    • v.7 no.5
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    • pp.1197-1203
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    • 2012
  • This study was to identify the influence of job satisfaction on the role clarity perception of the personnels except medical staffs of hospitals. The study subjects of this study were 486 personnels employed in the supporting departments of hospital. As the result of multiple regression analysis, policy decision showed the highest explanatory power on job satisfaction, We would conclude that in order to improve the performance level of hospital by increasing the job satisfaction of their non-medical personnels, the hospital managers should make efforts to raise the role clarity of them. Our study had some limitations. Especially, because measurement scale on job satisfaction used in our study didn't consist of subdivision, our findings would not show which area was more important in improving job satisfaction.

The Effect of the Human Relations of Employees in Welfare Facilities for the Disabled on Turnover Intent: Focusing on the Mediating Effect of Job Satisfaction (장애인복지시설 종사자의 인간관계가 이직의도에 미치는 영향: 직무만족의 매개효과를 중심으로)

  • Lee, Byoung-Rock
    • Journal of Digital Convergence
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    • v.18 no.12
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    • pp.631-638
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    • 2020
  • This study aims to analyze the relationship between the human relations and the turnover intent of employees in community centers for the disabled. This also examines the mediating effect of job satisfaction between the human relations and the turnover intent. For this purpose, a questionnaire survey was conducted to employees in community centers for the disabled in Chungnam and Daejeon areas. And the 376 data was used for analysis. The results of this research are as follows : 1) the human relations and the job satisfaction had negative statistic association with the turnover intent of employees in community centers for the disabled. 2) the job satisfaction was found to partially mediate between the human relations and the turnover intent. Based on the results of this study, several suggestions can be presented to decrease the turnover intent in terms of the improving of the human relations and the job satisfaction of employees in community centers for the disabled.

An Empirical Study on the Relationships among Job Satisfaction of Employees, Service Quality, Customer Satisfaction in Military Logistics (군수부대 종사자 직무만족과 사용부대 서비스품질, 고객만족 간 관계에 관한 실증연구)

  • Cho, Chong-Mok;Lee, Hong-Hee;Hong, Suk-Ki
    • Journal of Korea Society of Industrial Information Systems
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    • v.21 no.3
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    • pp.57-71
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    • 2016
  • Even though the Korean military continued to develop military logistics support systems, sufficient research on logistics service has not been conducted. The main purpose of the research is to examine employees' job satisfaction of logistics units by logistics functions (the ordnance, the supply, the food), and further the relationship between the job satisfaction of logistics units and service quality of the user(combat) units. Some results are as follows. First, the job satisfaction among logistics units was significantly different by functions. Second, the tangible among service quality factors of user units was been significantly different among functional units. Finally, through the post hoc analyses, some meaningful results on service quality were also identified.

The Impacts of Compensation and Relationships with Supervisors and Colleagues on Job Satisfaction and Turnover Intention of Travel Agent employees (보상제도 및 상사.동료와의 관계가 여행업 종사원의 직무만족과 이직의도에 미치는 영향)

  • Park, Sang-Hyeon;Kwak, Dae-Young
    • The Journal of the Korea Contents Association
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    • v.7 no.11
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    • pp.270-279
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    • 2007
  • The objectives of this study are to analyze the impact of compensation and human relationships with their peers and supervisors on job satisfaction and turnover intention of travel agent employees. To achieve these objectives, as a conceptual framework of the study, compensation system and human relationships with colleagues and supervisors, and job satisfaction and turnover intention were reviewed, and the empirical studies on employees' perceptions in travel agencies toward job satisfaction and turnover intention were conducted. According to the findings of this study, the following suggestions were presented to the domestic travel agencies. Travel agencies are needed to prepare reward systems in their companies and try to have them operated fairly, and it is necessary for the travel agencies to try to manage the employees' stress at work and the problems caused from the human relationships between peers as well as manager and staff.