• 제목/요약/키워드: company employees

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환대산업 종사원의 조직지원이 종사원열정과 관계의 질간의 영향 관계 (Relationship between the quality of employee enthusiasm and relationship with organizational support of hospitality industry employees)

  • 서경도
    • 디지털융복합연구
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    • 제19권1호
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    • pp.117-124
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    • 2021
  • 본 연구는 광주광역시에 소재한 환대기업에 근무하는 직원들의 조직적 지원이 종사원 열정, 신뢰, 몰입, 만족간의 상호간 영향관계를 파악하고자 한다. 서비스기업에 근무하는 종사원의 현 상황을 파악함으로써 환대산업 종사자의 인적자원 관리에 대하여 고찰하는데 본 연구의 목적이 있다. 그 결과 환대산업에서 기업의 조직지원은 종사원의 열정에 유의한 영향관계가 있다. 종사원의 열정은 조직으로 볼 수 있는 환대기업에 근무하고 있는 종사원은 업무에 대하여 신뢰, 몰입, 만족을 하는 것으로 나타나서 종사원의 열정은 신뢰, 몰입, 만족에 긍정적인 역할을 하는 것으로 나타나고 있다. 종사원의 열정은 결과적으로 서비스 상품의 질에 투영되는 만큼 이는 종사원이 자신이 담당하고 있는 업무나 재직하고 있는 회사에 대한 긍정적인 감정을 관계의 질로 생각할 수 있다. 종사원의 열정을 발휘하여 기업과 업무에 대한 신뢰, 몰입, 만족을 느낄 수 있도록 인사관리 방안이 요구된다. 따라서 일에 대한 자부심과 성취욕을 강화 시킬 수 유무형의 조직지원과 인사 관련 프로그램 도입과 실행이 이루어져야 한다.

위탁급식업체 급식안전사고 실태 및 조리종사원의 조리작업안전에 대한 인식 (Assessment of Accidents Occurrence and Cuisine Employees' Awareness of Workplace Safety in Contract Foodservice Management Company)

  • 김옥선;오세인
    • 대한영양사협회학술지
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    • 제16권4호
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    • pp.299-317
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    • 2010
  • The study was conducted in two phase. In phase I, workplace safety accidents were investigated that happened from 2004 to 2008 in 52 medium-sized contract managed foodservice companies located in Seoul. In phase II, a survey was conducted to examine the cuisine employees' awareness of workplace safety. The survey was administered to the same foodservice management companies from April 12 to April 20, 2009. The final response rate was 84% (N=336), and the data were analyzed using SPSS Windows (ver. 12.0). The analysis showed that more accidents occurred in the age groups of 51~60 and 41~50 and among women. Forty-four percents of the accidents were reported by the employees who had been engaged in foodservice for 1~4 years. The majority of the safety accidents occurred in May~June of the year and the injuries were related to the 'hands and arms'. Approximately 38.5% of the injuries happened during 'movement and transportation'. More than half of the accidents were not managed as 'industrial accidents'. By type of injuries, 28.6% of the accidents were 'fractures'. In terms of the companies' actions, 44% of the accidents were dealt by companies' paying medical bills. The results of this study could be useful to develop evaluation indicators for safety education programs, decrease cuisine employees' safety accidents, protect assets, and prevent various worker and industrial accidents to create a pleasant work environment.

역량중심 경력개발 시스템 개발 : 중소기업 사례 (Design and Development of Competency Based Career Development System : A case study of IT companies)

  • 조은순;남상조
    • 한국콘텐츠학회:학술대회논문집
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    • 한국콘텐츠학회 2009년도 춘계 종합학술대회 논문집
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    • pp.378-382
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    • 2009
  • 본 연구는 IT 중소기업을 대상으로 조직원들의 경력을 개발하기 위해 이들에게 필요한 부문별 역량추출 및 이를 바탕으로 하는 개발시스템을 설계하고 개발하는 초안을 구성하기 위한 것이 목적이다. 우리나라 대기업 환경에서 조직원들의 경력개발 및 이들의 역량개발을 위한 교육 및 훈련, 업무배치 등은 이미 오래전부터 관심의 대상이고 많은 연구를 하고 있지만, 적은 수의 조직원들 대상으로 하는 중소기업의 환경에서 각 조직원들의 역량을 고려한 경력개발 시스템은 개발이 어려운 것이 현실이다. 본 연구는 이에 초점을 맞추어 IT 중소기업의 조직원들을 대상으로 이들의 직무와 역량에 대한 분석을 통하여 기술, 관리, 사업관리 영역의 경력개발 경로를 설정하고 이에 맞도록 역량을 개발하기 위한 설계안을 연구하였다. 중소기업의 특성상 기술과 이에 대한 관리, 그리고 기술을 상품화하기 위한 마케팅 역량은 기업경영의 핵심이 되며 조직원들은 자신의 역량을 교육과 훈련 및 보상과 승진으로 향상할 수 있다고 판단하였다. 본 연구의 결과를 통하여 중소기업의 조직원들이 본인의 업무와 맞는 역량을 개발하기 위해 시스템 안에서 이들의 적성과 경력개발 계획 그리고 그에 따른 교육훈련의 추천경로를 통해 자발적으로 자신의 경력을 진단하고 개발할 수 있는 환경을 제공하고자 하였다.

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The Effects of Transformational Leadership of IT CEO on Ordering Company Satisfaction : The Mediating Effect of Enhancing Transfer of Training on IT Employees

  • So, Byung-Gyu
    • 한국컴퓨터정보학회논문지
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    • 제23권7호
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    • pp.27-37
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    • 2018
  • Enterprises that don't adapt to the changes can be weeded out, because IT sector is one of the most rapid rate of changes in business. The optimized job education and training are an essential part for the enterprises to handle the advanced and developed technologies, so the needs for the positive investments to the education and training about their employees and transformational leadership have been increased. This study verified how the transformational leadership of representatives in the IT enterprises affects the satisfaction of their ordering agencies as well as the transfer of education and training can be the intermediary role to them. From the results of the statistical analysis about questionnaire survey of 251 IT enterprises, dispatched their employees to public institutions in Ulsan, several significant outcomes are founded as follows. First, the transformational leadership of representative in the IT enterprises influenced the transfer of education and training positively. Second, the transfer of education and training positively affected the satisfaction of ordering agencies. Third, the satisfaction of ordering agencies are also affected from the transformational leadership. Finally, the some roles was influenced by the charisma of transformational leadership, and also, completely, the inspirational motivation and the intellectual stimulation of transformational leadership was affected by the intermediary roles to the satisfaction of ordering agencies. Based on the results of this study, representatives in the IT enterprises can be expected by the positive company results from improving the satisfaction of ordering agencies through the transformational leadership, which allow active investment in education and training about their employees and construction of pragmatic system through the education and training results for the organization, superiors and colleague.

위탁급식소 영양사와 조리종사원의 HACCP 적용지식 및 직무수행수준에 대한 인지도 평가 (Assessment of Hygiene Knowledge and Recognition on Job Performance Levels for HACCP Implementation for Dieticians and Employees at Contract Foodservices)

  • 문혜경;전지영;류은순
    • 대한영양사협회학술지
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    • 제10권3호
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    • pp.261-271
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    • 2004
  • The purpose of this study was to provide basic data for practical HACCP training. A survey was conducted and analysed on 46 contract foodservices: 13 "Appointed" foodservices (appointed by Korean Food & Drug Administration), 17 "Voluntary Applying" foodservices (voluntarily applied HACCP, but not appointed), 16 "Non-applying" foodservices (not applied HACCP). Hygiene knowledge and recognition on job performance levels for HACCP application for 46 dieticians and 361 employees were surveyed. According to the survey, 61.5% of the "Appointed" dieticians took HACCP training from outside the company, 58.8% of "Voluntary Applying" dieticians took in-house HACCP training, and 62.4% of "Non-applying" dieticians have not taken any HACCP training. As for the comparison of hygiene knowledge, total mean of employees (6.38) showed significantly lower average than that of the dieticians (7.82) (p<0.001). From the result for recognition on job performance levels, total mean of dieticians (3.91) indicated generally good performance while employees (3.41) (p<0.001) showed considerably lower recognition. Hygiene knowledge and recognition on job performance levels of both dieticians and employees showed considerably close correlation (p<0.01 or p<0.05).

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공기업 비정규직 근로자의 직무자율성, 직무피드백, 직무매뉴얼화가 직무만족에 미치는 영향 (The Effect of Job Autonomy, Job Feedback and Job Manualization on the Job Satisfaction of the non-regular employees in a Public Corporation)

  • 이의중
    • 토지주택연구
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    • 제9권1호
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    • pp.11-18
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    • 2018
  • This study aims to empirically verify the impacts of job autonomy, job feedback and job manualization on the job satisfaction of the non-regular employees in a public corporation. For the empirical analysis, 163 non-regular employees(valid respondents) have been surveyed who are working in a public corporation. And the multiple regression analysis was used to statistically test the research hypotheses. The independent variables are 'job autonomy', 'job feedback', and 'job manualization'. The dependent variable is 'job satisfaction'. The results are as follows. The effects of 'job autonomy → job satisfaction(β=0.182, t=2.664, p<0.01)', 'job feedback → job satisfaction(β=0.208, t=2.927, p<0.01)' and 'job manualization → job satisfaction(β=0.397, t=5.785, p<0.01)' are all shown positive. Therefore, all the proposed hypotheses are accepted. From this result, we can get some lessons for the organizational management especially for the non-regular employees' job satisfaction. If you recognize that the non-regular workers are also valuable human resources for the company, it can be expected that strengthening the internal motivation of the employees through job enrichment such as autonomy, feedback, and manualization can positively influence the effectiveness of the organization.

정보보호 정책의 전유과정이 정보보호 준수의도에 미치는 영향에 대한 탐색적 연구 : 콜센터와 병원 종사자들을 중심으로 (Exploring Effects of Appropriation on the Compliance Intention to Information Security Policy)

  • 오진욱;백승익
    • 한국IT서비스학회지
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    • 제19권5호
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    • pp.15-31
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    • 2020
  • This study explores the process in which employees adopt the information security policy. The results of this study, which surveyed 234 employees in three call centers and four hospitals, show that the employees adapt the information security policy through the social structuring process suggested by the AST model. In particular, this study identifies roles of two appropriation activities (FOA : Faithfulness of Appropriation & COA : Consensus on Appropriation) observed in the social structuring process. Regarding to the interactions between the two appropriation activities, FOA, which indicates a better understanding of the information security policy, is examined as a more critical factor than COA, which indicates the degree of agreement among employees about how to use it. FOA not only has a direct effect on compliance intention toward the information security policy, but also indirectly through COA, whereas COA has only a indirect effect through FOA. This result shows that, in order for a company to successfully implement a new information security policy, it is important for employees to understand its purpose and intention. The adaption of information security policy through two appropriation activities is observed in both hospitals and call centers, but due to the different working environments, there were differences in the preceding variables affecting the appropriation activities. The results of this study are expected to provide guidelines for companies who want to successfully adopt information security policy.

Effect of Psychological Empowerment on Turnover Intention through Job Satisfaction and Organizational Commitment: focus on Korea, China, Japan Employees

  • Kim, Boine
    • 동아시아경상학회지
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    • 제6권2호
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    • pp.1-13
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    • 2018
  • Purpose - The present research is to investigate the effect of psychological empowerment on turnover intention through job satisfaction and organizational commitment. Research design, data, and methodology - These include turnover intention as dependent variable, psychological empowerment as an independent variable and for mediating variables job satisfaction and organizational commitment. Also nationality of employee is used as a moderating variable. Survey data was collected was total 886 respondents from 345 Korean, 313 Chinese, 228 Japanese. Data analysis was conducted with SPSS to test reliability of variables with Cronbach's alpha and one variable confirmatory factor analysis to test common method bias. And regression analysis was conducted to confirm relationship among variables. AMOS was used for path analysis and to analysis moderating effect of employees' country. Results - The results of regression indicate that psychological empowerment increase job satisfaction, affective commitment, normative commitment and turnover intention. Job satisfaction, affective commitment and normative commitment decrease turnover intention. As for the moderating role of country, it seems that country does matter. Conclusions - Main conclusions of this research implicate that to decrease employee turnover intention company need to manage psychological empowerment, job satisfaction, and organizational commitment. Also there is need to consider similarity and difference in managing employees of Korea, China and Japan employees. Manager need to verify direction and importance of each antecedent then apply to employees.

Why Do Employees Behave Entrepreneurially? A Case of Thailand

  • NAKSUNG, Rungluck;PIANSOONGNERN, Opas
    • The Journal of Asian Finance, Economics and Business
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    • 제7권10호
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    • pp.129-139
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    • 2020
  • The objective of this study is twofold: first, to investigate how organizations encourage factors that have an impact on employees' entrepreneurial behavior from employee's perspectives and experiences; and second, to discover how and why employees behave entrepreneurially within the organization. A case study method is considered as an appropriate approach to scrutinize intrapreneurial behavior because it principally concentrates on an investigation into a contemporary organizational phenomenon and context concerning entrepreneurial activities in-depth within its real situation. In data collection, an Asian multinational retail company was selected. Semi-structured interviews were carried out with 24 executive-level employees who had been working in various departments for more than 5 years. Each in-depth interview lasts for a duration of 40 to 60 minutes. The results reveal several understandings into the combination of individual-level and organizational-level factors that promote the intrapreneurial behavior and activities of the established firm in the context of Thailand. In this regard, six factors have been found as the key determinants that make an impact on innovativeness, proactiveness, and risk-taking behaviour of the employees. Those factors are personal preference, organizational stability, management support, compensation, reward system, teamwork, quality of relationship with colleagues, work autonomy and the quality of relationship with the superiors.

산업장근로자의 건강증진행위, 지각된 건강상태가 건강관련 삶의 질에 미치는 영향 (Influence of Health Promotion Behavior and Perceived Health Status on the Health-related Quality of Life of Industrial Employees)

  • 임유미;심문숙
    • 한국보건간호학회지
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    • 제35권1호
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    • pp.165-178
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    • 2021
  • Purpose: This study examined the correlations between the health promotion behavior, perceived health status, and health-related quality of life(HRQOL) to identify the factors influencing HRQOL of industrial employees, Methods: The target of this study was 126 industrial the employees in a vehicle company who understood the purpose of the study and agreed to participate. The collected data were analyzed by frequency, percentage, mean, standard deviation, independent t-test, one way ANOVA, Scheffé test and hierarchical regression analysis using SPSS 25.0 program. Results: Hierarchical regression analysis showed that the Perceived Health Status was the influencing factor of Physical Component Summary of HRQOL(��=.56, p<.001), which had an additional explanatory power of 21.2%. The influencing factor of Mental Component Summary of HRQOL was Health Promotion Behavior(��=.32, p<.001), which had an additional explanatory power of 17.2% and Perceived Health Status(��=.29, p=.002), which had an additional explanatory power of 5.1%. Conclusion: To improve the HRQOL of life of industrial employees, counseling and education that recognizes the current state of health and induces positive health awareness are necessary, and appropriate promotion programs without limiting the time and place are needed.