• Korean Journal of Social Welfare
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• v.49
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• pp.343-378
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• 2002

This study examines the organizational performance of human service organizations from the quality output perspective. Using the 2001 evaluation data about 89 community welfare centers in Seoul, this study attempts to identify the levels of the performance of human service organizations in Korea. This study also attempts to identify the factors that predict performance of human service organizations measured in terms of client satisfaction and experts' evaluation about the functioning of each center. Results are as follows: (1) when pooling 866 clients' satisfaction level into satisfaction score about each center, the average of client satisfaction about the centers is 3.42 at 4 points scale. (2) 41.6% of the community welfare centers is evaluated as "highly qualified" in its overall operation and functioning by the professional evaluation team, (3) the employee reward system(+), practice based on the program guideline manual(+), the portion of the government support grant in its budget(-), the overall employee salary level(-), the level of acquirement of program grants from external sources (-) are the predictors in explaining clients' satisfaction level, and (4) the level of professional expertise of the executive director(+), the level of professional supervision of middle managers(+), the employee reward system(+), the program need assessment(+), the level of client information system(+), the portion of government support grant(-), the overall employee salary level(-) are the predictors for "being highly qualified" in its overall operation and function of each center. Through the empirical analysis, this study provides valuable knowledge about organizational performance of community welfare centers from the quality output perspective. Finally, this study discusses implications for more effective and efficient organizational performance of community welfare centers in Korea.

• Korean Journal of Social Welfare Studies
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• v.43 no.1
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• pp.229-247
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• 2012

This research has analyzed the options of improving 'National Basic Livelihood Security Program' and factors influencing on them, focusing on the 345 social welfare officials' recognition and assessment of the program. As a result of the analysis, some difference has been identified in the assessment of respective options in accordance with how social welfare officials recognize and assess the program and its recipients. The assessments as to the options of improving restrictions on the able-bodied poors, implementation of the individual benefit method, and so forth were shown differently according to the age; years of service; amount of work; rationality of the criteria for selecting recipients; levels of payment by the 'National Basic Livelihood Security Program'; possibility of the recipients' exit from poverty; achievements of the self-supporting program; and evaluation of the program improvement efforts of the government. Based on this result of analysis, key tasks and improvement options for the 'National Basic Livelihood Security Program' have been explored on the occasion of the 10th anniversary of the program.

• Industry Promotion Research
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• v.8 no.4
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• pp.101-111
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• 2023

This purpose of this study was to examine the factors influencing job satisfaction of social workers working at welfare centers for people with disabilities in multiple dimensions, such as demographic characteristics, personal characteristics, job characteristics, and organizational characteristics. To achieve the purpose, a survey was conducted on 900 social workers working at 45 welfare centers for people with disabilities nationwide, and a total of 770 sample were analyzed. Hierarchical regression analysis was used. The main results were as follows. First, age(-) had a significant effect on job satisfaction. Second, resilience(+) was Statistically significant. Third, turnover intention(-) and Feedback(+) Feedback(+) had a significant effect. Finally, organization trust and participative decision-making influenced job satisfaction positively. Based on these findings, implications for expanding the understanding of job satisfaction and enhancing job satisfaction of social workers working at the welfare centers were presented in multiple dimensions.

• Journal of Industrial Convergence
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• v.22 no.6
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• pp.1-11
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• 2024

This study aims to examine the mediating effect of job satisfaction on the relationship between working conditions, including wages, employment status, working hours, tenure, and turnover intention among social welfare workers. To achieve this, path analysis was conducted using SPSS and AMOS with data from the 2020 Survey on Compensation Levels and Working Conditions of Social Welfare Facility Workers conducted by the Ministry of Health and Welfare and the Korea Institute for Health and Social Affairs. The direct and indirect effects of variables were verified and compared. The analysis results revealed that job satisfaction among social welfare workers showed a complete mediating effect in the relationship between wages, working hours, and turnover intention, while it showed a partial mediating effect in the relationship between employment status, tenure, and turnover intention. Based on these findings, the study proposes measures to reduce turnover intention among social welfare workers, such as ensuring employment stability, managing job satisfaction based on tenure, and enhancing job satisfaction through wage and working hour management.

• Korean Journal of Human Ecology
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• v.18 no.5
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• pp.1063-1075
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• 2009

This study intends to provide foundational data for enhancing the welfare of customers purchasing digital products through analyzing the notes from written on-line reviews. The data used for the analysis are 6,342 on-line reviews for cell phones and digital cameras released from November, 2007 until April, 2008, which was posted on Naver Knowledge Shopping from November, 2007 until June, 2008. Through the on-line reviews, this article analyzed the evaluations on the digital products' hardware, software, design, service, price, and other criteria and the customers' emotional experience in the process of purchase, use, and possession. According to the results of the analysis, negative evaluation and emotional experience were originated from the company's information provision methods and purchase process. In addition, insufficient information searches in the process of online purchases, consumers' low right consciousness, and impolite on-line reviews were also problematic. Customers' evaluations and emotional experiences on digital products were conducted in a complex way. Based on that, this research makes suggestions in the company's marketing, customer education, and theoretical aspect.

• Korean journal of food and cookery science
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• v.15 no.1
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• pp.8-15
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• 1999

The purposes of this study were to estimate the work measurement by the work sampling methodology. The results of the study were summarized as follows; The percentage of labor activities based on the analysis of work sampling were as follows; 1) In the A welfare facilities for the elderly, direct work function, indirect work function and delay were 68.28%, 8.73%, 22.99%, respectively. 2) In the B welfare facilities for the elderly, direct work function, indirect work function and delay were 70.04%, 9.42%, 20.54%, respectively.

• Journal of the Korea Society of Computer and Information
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• v.21 no.4
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• pp.107-113
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• 2016

This study examined how the management of workers for elderly welfare services affects their turnover intention and verified the analysis of mediating effects of organizational commitment and job satisfaction. To this end, the study conducted a survey of 429 workers at elderly care facilities in Gwang-ju and South Jeolla Province. The study shows following results. First, compensation scheme and organizational culture have a significantly positive influence on their organizational commitment and job satisfaction. Second, empowerment, organizational commitment and job satisfaction have a significant positive effect on their turnover intention. To conclude, its findings will help to present reference data for the improvement of job satisfaction of workers for elderly welfare services.

• Korean Journal of Social Welfare
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• v.46
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• pp.89-117
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• 2001

Owing to the increase of the aged, a positive analysis was carried out for developing the aged volunteering program. This study aiming at planning for the aged volunteering activation, desirable leasure activity in the dimension of social welfare, by assaying the real states of the aged making the use of the leasure and especially aiming at surveying the aged need in relation with the aged volunteering activity on which to present the revolving method and qualitative advance. The method of study was interview the aged over 60 with the questionnaire of the general features of the participants, the motive, the career, the participation method, the satisfaction degree, the cost necessity, the participation degree, the pre-education, and the desirable program of the volunteering and what is got from the volunteering, etc. The collected data were statistical-processed through Spss Win (Ver 8.0) and chi-square verified. As the result of this study, there are the needs for developing various program, the motivation for the participation and maintenance, and the suitable places for volunteering. The poly-dimensional social welfare approaches are presented for the above needs.

• Journal of the Korean Home Economics Association
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• v.46 no.9
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• pp.113-123
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• 2008

The purpose of this study was to investigate how parenting and peer relationships influence the development of adolescent self-concept by using Structural Equation Modeling(SEM). The subjects were 198 first graders (94 male and 104 female) from four high schools within the Seoul area. Descriptive and comparative statistical analysis was conducted with SPSS (Version10.0), while AMOS (Version 4.0) was used to assess structural equation modelling of parenting, peer relationship and the self-concept. Results showed that, in terms of correlation, more positive parenting behaviors induced more positive self-concept. In addition, better peer relationships demonstrated more positive self-concept. Regression analysis showed that peer relationships explained the variance in adolescents' self-concept more effectively than parenting behavior. This was confirmed by the SEM.

• ETRI Journal
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• v.28 no.5
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• pp.621-630
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• 2006

Observation of the effects of a handset subsidy on the mobile telecommunication industry has revealed two different aspects. The activation of various mobile services and the handset market, has led to the rapid acceleration of the related technological development, which is a desirable result, while rising prices and the overspending of related resources are undesirable. A great deal of research has been conducted to assess both desirable and undesirable factors using qualitative methods. However, quantitative studies into the effects of a handset subsidy are rare. In this study, we consider the positive and negative effects on consumer welfare of a change in demand and prices brought about by a handset subsidy. Then, we quantitatively compare the positive and negative effects and analyze their direct effects on consumer welfare.