• 제목/요약/키워드: Communication skills

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만 4, 5세 유아의 놀이성과 의사소통 능력 및 창의적 행동특성 간의 구조적 관계 (Structural Relationships among 4- to 5- Year-Old Children's Playfulness, Communication Skills, and Creative Characteristics)

  • 정미라;강수경;김민정
    • Human Ecology Research
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    • 제53권5호
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    • pp.531-542
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    • 2015
  • This study examined the structural relationships among 4- and 5-year-old children's playfulness, communication skills, and creative characteristics. This research analyzed the direct and indirect influence of child's playfulness on communication skills and creative characteristics. The study subjects were 249 children who attend kindergartens located in the Seoul and Gyeonggi-do area. A survey questionnaire was distributed to the children's mothers and teachers. The sample was analyzed using SPSS 21.0 and AMOS 21.0 program. The parameters were estimated by maximum likelihood method. The significance of indirect effect was tested by bootstrapping at .05 level. The results of this study were: (1) in both ages 4 and 5, playfulness had a direct and positive influence on communication skills, (2) in both ages, communication skills had a direct and positive effect on creative characteristics, and (3) the 5-year-old children's playfulness had a direct effect on creative characteristics, the 4-year-old children's playfulness did not exert direct influence onto creative characteristics. Communication skills 5-year-old children were seen to precipitate a partial mediation effect between playfulness and creative characteristics. At age 4, communication skills played a full mediation variable role between playfulness and creative characteristics. Discussions include suggestions to prosper creative characteristics through enhancing a child's playfulness and communication skills.

어린이집 교사의 소통능력이 집단응집력, 공감능력과 소통만족에 미치는 영향 : 어린이집 운영주체 별 차이를 중심으로 (The Effects of Child Daycare Center Teacher's Communications Skills on Group Cohesiveness, Empathy, and Communications Satisfaction : Centered on Difference between Daycare Centers)

  • 이상훈;류춘렬;김세라
    • 한국콘텐츠학회논문지
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    • 제21권3호
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    • pp.217-231
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    • 2021
  • 이 연구는 어린이집 교사의 소통능력이 집단응집력, 공감능력과 소통만족에 미치는 영향에 관하여 살펴보았다. 이 연구를 위해 198명의 어린이집 보육교사를 대상으로 소통능력, 집단응집력, 공감능력 및 소통만족에 대한 설문조사를 실시하였다. 어린이집 운영 주체에 따라 국공립, 민간, 가정 등 3개 집단으로 조사 대상의 소속을 구분하였다. 연구조사 결과, 첫째, 국공립, 민간, 가정 등 세 집단 모두에서 어린이집 교사의 소통능력이 집단응집력에 영향을 미치는 것으로 나타났다. 어린이집 교사의 소통능력은 집단응집력에 긍정적 영향을 주어서 조직의 목표를 원활하게 수행하는 데 도움을 주는 것으로 보인다. 둘째, 국공립, 민간, 가정 등 모든 집단에서 어린이집 보육교사의 소통능력이 역시 공감능력에 영향을 미치는 것으로 나타났다. 어린이집 교사의 소통능력이 높으면 영·유아와 학부모, 그리고 타 교직원을 공감하고 이해하는 능력도 높을 것이다. 셋째, 조사한 세 집단 모두에서 어린이집 보육교사의 소통능력이 소통만족에 영향을 미치는 것으로 나타났다. 보육교사의 소통능력이 높을 때 소통의 대상자인 영·유아, 학부모, 타 교직원들이 보육교사와의 소통에 만족하는 경향이 높음을 알 수 있다.

시뮬레이션 수업을 받은 간호대학생의 공감능력과 의사소통능력이 문제해결능력에 미치는 영향 (The Effect of Empathy and Communication Skills of Nursing Students who took Simulation Class on the Problem-Solving Skills)

  • 김혜옥;소현진;정세윤;변성욱;백민지;박준우
    • 한국콘텐츠학회논문지
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    • 제21권12호
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    • pp.155-166
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    • 2021
  • 본 연구의 목적은 시뮬레이션 수업을 받은 간호대학생의 공감능력과 의사소통능력이 문제해결능력에 미치는 효과를 파악하기 위함이다. 대상자는 시뮬레이션 수업 경험자 3, 4학년으로 234명이다. 자료수집은 2021년 4월 26일부터 5월 10일까지이다. 자료 분석은 SPSS/WIN version 25.0 프로그램으로 기술통계, 차이 검정은 Independent t-test, One way ANOVA, Pearson's correlation coefficient, Multiple regression으로 하였다. 연구결과 공감능력은 7점 만점에 5.29점, 의사소통능력은 5점 만점에 3.30점, 문제해결능력은 5점 만점에 3.51점이다. 공감능력과 의사소통능력은 문제해결능력에 양의 상관관계였다. 문제해결능력에 영향을 미치는 요인은 공감능력, 의사소통능력 및 교내실습기간 순이였다. 이에 대한 설명력은 64.6%였다. 결론적으로 시뮬레이션 수업을 받은 간호대학생의 문제해결능력을 향상시키기 위해서는 지속적인 시뮬레이션 수업을 통하여 공감능력 및 의사소통능력을 증진시키기 위한 전략이 필요하다.

초등학생의 과학적 의사소통 능력 함양을 위해 예비 초등교사들이 작성한 수업과정안의 특징 (The Characteristics of Lesson Planning of Pre-service Elementary Teachers to Develop Scientific Communication Skills for Elementary School Students)

  • 나지연;장병기
    • 한국초등과학교육학회지:초등과학교육
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    • 제37권1호
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    • pp.54-65
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    • 2018
  • The purpose of this study was to investigate the characteristics of lesson planning of pre-service elementary teachers to develop scientific communication skills for elementary school students. For this purpose, lesson plans and lesson planning journals written by the 53 pre-service teachers were collected and analyzed. The results of the research were as follows. The pre-service elementary teachers used an implicit and contextual approach to develop scientific communication skills. Teaching and learning activities for enhancing scientific communication were mainly conducted in words or in writing. There were many activities expressing elementary school students' thoughts and presenting the results of experiments in the lesson plan. There were many cases in which the pre-service teachers' lesson plans did not include the evaluation of scientific communication skills. In their lesson plans, there are a lot of mutual activities between teachers and students, team and whole students, and inter-students within teams together, and students' individual activities from requests of teachers. We found that the pre-service teachers had various difficulties when they planned the science lesson to develop scientific communication skills. The pre-service teachers were less likely to refer to specialized materials related to science education when planning their classes.

The mediating effect of self-efficacy in the relationship between communication skills and practices of preventing infectious diseases among daycare center teachers in South Korea

  • Shin, Jieun;You, Sun Young
    • Child Health Nursing Research
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    • 제27권1호
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    • pp.56-64
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    • 2021
  • Purpose: This study investigated the practices of preventing infectious diseases by daycare center teachers. The focus was on the mediating effects of self-efficacy in the relationship between communication skills and practices of preventing infectious diseases. Methods: This study used a descriptive correlational design. The participants were 164 daycare center teachers. Hierarchical regression was used to test the mediating effect of self-efficacy in the relationship between communication skills and practices of preventing infectious diseases. Data were analyzed using the independent t-test, one-way analysis of variance, Pearson correlation coefficients, and hierarchical regression. The mediation effect was analyzed using an SPSS Macro program, PROCESS. Results: Significant relationships were found between communication skills and practices of preventing infectious diseases (β=.19, p<.001), self-efficacy and practices of preventing infectious diseases (β=.59, p<.001), and communication skills and self-efficacy (β=.27, p<.001). Self-efficacy had a significant mediating effect (β=.17, 95% confidence interval=0.07~0.29) on practices of preventing infectious diseases. Conclusion: In order to improve practices of preventing infectious diseases among daycare teachers, it is necessary to develop and apply interventions and methods that can increase effective communication skills and self-efficacy.

외식업 종사자의 소통에 관한 고객과 종사자의 인식 차이: 소통능력과 공감능력의 인식과 소통만족에 관하여 (The Difference on Perception of Restaurant Servers' Communication Competence between Customers and Workers: A Study on Communication Skill, Empathy Skill, and Satisfaction of Communication)

  • 이상훈;류춘렬
    • 한국콘텐츠학회논문지
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    • 제20권11호
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    • pp.88-100
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    • 2020
  • 이 연구는 외식산업 종사자의 소통과 공감능력에 대한 고객과 종사자의 인식이 소통만족에 미치는 영향을 살펴보았다. 이 연구를 위해 715명의 고객과 종사자를 대상으로 외식산업 종사자의 소통능력, 공감능력과 소통만족에 대한 설문조사를 실시하였다. 분석 결과, 첫째, 고객과 종사자 모두가 외식산업 종사자의 소통능력을 높게 인식할수록 소통만족이 높은 것으로 나타났으며, 종사자는 고객보다 종사자의 소통능력을 더 높게 평가하고 있다. 둘째, 고객과 종사자 모두 외식산업 종사자의 공감능력을 높게 인식할수록 소통만족이 높게 나타났으며, 종사자는 고객보다 종사자의 공감능력을 더 높게 인식한다. 셋째, 소통만족에 대한 고객과 종사자 두 집단 간의 차이에서, 종사자는 고객보다 소통만족을 더 높게 인식했다. 마지막으로 다중회귀 분석 결과를 보면, 고객의 경우는 종사자의 소통능력과 공감능력에 대한 인식이 모두 소통만족에 영향을 미쳤으며, 종사자의 경우 종사자의 소통능력에 대한 인식만 소통만족에 영향을 미쳤다. 이는 공감능력 인식의 영향이 소통능력 인식에 함께 포함되었기 때문인 것으로 보인다. 이 연구는 외식산업 매장의 소통 차원에서 고객과 종사자의 인식 차이를 분석하여 향후 이 간극을 좁혀야 할 필요와 방향을 확인하였다는 데 의미가 있다.

임상 치과위생사의 치과의료 서비스 과정에서 영어 의사소통 능력 관련 요인 (Factors related to English communication skills in the dental health service process of clinical dental hygienists)

  • 박명화;박종태;장종화
    • 한국치위생학회지
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    • 제22권5호
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    • pp.375-382
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    • 2022
  • Objectives: This study analyzes factors related to English communication skills in the dental health services of clinical dental hygienists who provide dental medical services to foreigners. Methods: Surveys were conducted to measure students' English communication skills. Participants comprised 195 clinical dental hygienists working at dental English study cafes or who provided dental medical services to foreigners. After analyzing the differences in English communication skills, hierarchical multiple regression analysis was performed on the factors related to English communication skills. Results: English communication skill of dental hygienists was 1.96 points out of 5 points. The factors related to the English communication skill of the clinical dental hygienists were foreign patient care, language training experience, overseas living experience, and certified English proficiency. The adjusted explanatory power of this model was 53.0%. Conclusions: Dental hygienists in charge of foreign patients have experience in language training and overseas residence, have a language qualification certificate, and have higher English communication skills. It is necessary to develop English language learning programs based on metaverse to develop the English communication skills of dental hygienists who provide dental health services to foreign patients and to operate a creative educational environment to increase interest in learning English.

SBAR-협력적 의사소통 프로그램이 간호사의 의사소통 능력과 간호사-의사 협력에 미치는 효과 (Effect of SBAR-Collaborative Communication Program on the Nurses' Communication skills and the Collaboration between Nurses and Doctors)

  • 현미숙;조혜진;이미애
    • 간호행정학회지
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    • 제22권5호
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    • pp.518-530
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    • 2016
  • Purpose: The purpose of this study was to investigate effect of the SBAR-Collaborative Communication Program on nurses'communication skills and on collaboration between nurses and doctors. Methods: From March 11 to November 11, 2013, data were collected from 180 hospital nurses working in a university hospital in Gyeonggi province. Outcomes were measured at three time intervals; before, three and six months after the program was completed. Results: After participating in this program, there was a significant increase in nurses'communication skills but not in collaboration between nurses and doctors. None of the participants' general categories influenced nurses'communication skills at pre-test, but age, education level, total years of working and work department significantly influenced scores at 3 and 6 months. Work department was the only category for which there was a significant difference in collaboration between nurses and doctors at pre-test, and education level and work department were related to significant improvement at 6 months. Conclusion: Findings indicate that this program can improve communication skills for nurses and also, collaboration between nurses and doctors, especially for nurses under 25 years of age. Thus nursing and hospital managers should provide SBAR-Collaborative Communication Programs to new nurses in their job training.

공학커뮤니케이션 교과목 운영을 통한 의사소통 역량의 향상도 분석 (Analysis of the Improvement of Communication Skills through the Operation of Engineering Communication Courses)

  • 한지영;공명숙
    • 공학교육연구
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    • 제24권2호
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    • pp.41-50
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    • 2021
  • This study was conducted with the aim of exploring ways to more effectively manage related courses by checking the educational effects of the operation of engineering liberal arts courses operated for the development of communication skills of engineering students by detailed factors of communication skills. To achieve the purpose of the study, literature review and survey methodologies were used. A survey was conducted before and after class targeting four class students of the engineering college of D University in Gyeonggi-do. As a result of comparing the results of the pre-test before class through this class and the results of the post-test conducted at the end of the class, it was confirmed that speaking ability, reading ability, and communication ability were improved at a statistically significant level. In addition, as a result of analyzing differences in communication competencies for each individual variable, it was found that there were statistically significant differences according to gender, students' major field, and grade. Based on such research results, several educational proposals were presented to increase the effectiveness of the management of courses operated to develop communication skills.

과학적 의사소통 능력 향상을 위한 과정중심평가 개발 및 적용 (The Development and Application of Process-focused Assessment for Improving Scientific Communication Skills)

  • 전성수
    • 한국초등과학교육학회지:초등과학교육
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    • 제38권1호
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    • pp.16-30
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    • 2019
  • This study aimed to develop and apply the process-focused assessment, and verify the assessment's effectiveness for improving scientific communication skills in elementary science learning. To achieve the aims of this study, the unit "Action of Electricity" in elementary science text book for 5-6th students was selected, and then 13 process-focused assessments were developed to improve scientific communication skills. 119 elementary school students in 6th grade participated in this research. it was performed to compare between 60 students on the general assessment and 59 students on the process-focused assessment in the results of achievement levels on scientific concept and scientific communication skills. The results were as follows: First, this study showed that process-focused assessment had higher educational effectiveness in specific area of scientific communication skills than the general assessment. Second, the process-focused assessment can help to form students' scientific concepts as the general assessment. Furthermore, the process-focused assessment group was more effective at reducing the non-scientific concept than the general assessment.