• Title/Summary/Keyword: 직무 분석

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Effects of Supervisor's Authentic Leadership on Job Performance for Employees: Focused on the Mediating Effect of Organizational Commitment and Organizational Citizenship Behavior (상사의 진성리더십이 구성원의 직무성과에 미치는 영향: 조직몰입과 조직시민행동의 매개효과 중심으로)

  • Tak, Jin-Gyu;Roh, Tae-Woo
    • The Journal of the Korea Contents Association
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    • v.16 no.7
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    • pp.319-336
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    • 2016
  • This study is aimed at suggesting the implications about the importance of authentic leadership through the analysis of what influence of supervisor's authentic leadership has on job performance for employees. Especially, this study investigates whether employee's organizational commitment, organizational citizenship behavior mediates the relationship between authentic leadership and job performance. Survey was carried out among employees in a variety of organizations. Total 440 sheets of sample have been derived and analysed by SPSS/WIN 24.0 and Stata 14.0. The result revealed that supervisor's authentic leadership was positively related to organizational commitment, organizational citizenship behavior, and job performance for employees. Further, organizational commitment, organizational citizenship behavior mediated the effects of authentic leadership on employee's job performance. The salient point was that in order to improve employee's job performance is to improve the employee's voluntary participation and cooperation behavior through the supervisor's authentic leadership.

The Impacts of Compensation and Relationships with Supervisors and Colleagues on Job Satisfaction and Turnover Intention of Travel Agent employees (보상제도 및 상사.동료와의 관계가 여행업 종사원의 직무만족과 이직의도에 미치는 영향)

  • Park, Sang-Hyeon;Kwak, Dae-Young
    • The Journal of the Korea Contents Association
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    • v.7 no.11
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    • pp.270-279
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    • 2007
  • The objectives of this study are to analyze the impact of compensation and human relationships with their peers and supervisors on job satisfaction and turnover intention of travel agent employees. To achieve these objectives, as a conceptual framework of the study, compensation system and human relationships with colleagues and supervisors, and job satisfaction and turnover intention were reviewed, and the empirical studies on employees' perceptions in travel agencies toward job satisfaction and turnover intention were conducted. According to the findings of this study, the following suggestions were presented to the domestic travel agencies. Travel agencies are needed to prepare reward systems in their companies and try to have them operated fairly, and it is necessary for the travel agencies to try to manage the employees' stress at work and the problems caused from the human relationships between peers as well as manager and staff.

A Phenomenological Study on the Job Stress experienced by Emotional Labors: Focusing on the Call Center Consultant (감정노동자가 경험하는 직무스트레스에 관한 현상학적 연구: 콜센터 상담사를 중심으로)

  • Lee, Mi-Young
    • Journal of Digital Convergence
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    • v.15 no.9
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    • pp.519-532
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    • 2017
  • The purpose of this study was to investigate the content of job stress experienced by call center consultants. For that purpose, the investigator interviewed 11 call center consultants one-on-one in D City, conducting qualitative analysis of content of job stress they experienced according to Giorgi's phenomenological analysis procedure. As a result, there were classifications of job characteristics and individual characteristics. They were further classified into 8 categories and 24 subcategories. As for job characteristics, there were "limitations of work performance," "work burden," "inflexible work style," "uncontrolled customers," and "controlled demand." As for individual characteristics, there were "psychological instability," "personality vulnerabilities," and "poor coping resources." The categories of job characteristics and personal characteristics were classified into limit and control levels, respectively. It is found that poor coping resources mediate between job stress and personal characteristics. Based on these results, we discussed not only the existing organizational responses but also the combined interventions that mitigate the psychological stress after the unstable psychological state of the individual.

Organizational Culture, Organizational Structure and Emotional Labor of Dental Workers Impact of Convergence on Job Satisfaction (치과종사자들의 조직문화, 조직구조 및 감정노동의 융합적 관계가 직무만족에 미치는 영향)

  • Yoon, Sunguk
    • Journal of Convergence for Information Technology
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    • v.10 no.1
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    • pp.187-194
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    • 2020
  • This study surveyed the convergence of organizational culture, organizational structure, emotional labor on job satisfaction of dental workers and analyzed it with SPSS WIN18.0 program to obtain statistically significant results(p<.05). Organizational culture was high men, dental hygienist, university graduates, hospitals, many workers, High income. Organization structure was high hospitals, many workers. Emotional labor was high low age and career, single, drinking. Job satisfaction was high more than 10 workers, high income. There was a positive correlation between job satisfaction, organizational culture, organizational structure. The regression analysis showed that Y (job satisfaction) = .907 + .106 (organizational structure). Therefore, in order to enhance job satisfaction of dental workers, it is necessary to make an effort to form a positive organizational culture by considering variables related to organizational structure.

A Study on the Effects of Internal Marketing Factors to Job Satisfaction, Emotional Labor, and Organizational Commitment of the Elderly Care Facility Employee (노인요양시설 종사자들의 내부마케팅 요인이 직무만족, 감정노동 및 조직몰입에 미치는 영향에 관한 연구)

  • Lee, Jae-Sun;Lee, Seung-Hee
    • Journal of Digital Convergence
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    • v.15 no.4
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    • pp.251-258
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    • 2017
  • The purpose of this study is to analyze the effects of internal marketing factors on organizational commitment and emotional labor in the elderly Care Worker. The data are collected through structured questionnaires. The Subjects of the final analysis is 191 persons working in the elderly care facilities in Gyeongnam and Gyeongbuk provinces. Hypothesis testing of the research model is performed using AMOS 18.0. The main results of this study are as follows. Internal marketing factors influenced only internal communication and management support for job satisfaction, internal support for managerial support for emotional labor, internal communication and management support for organizational commitment. The results of this study suggest that in order to enhance the organizational commitment of long-term care workers, it is important not to strengthen internal marketing capacity but to increase job performance first, and secondly, to improve job performance, It is necessary to establish a more diversified research on the variables of service quality of job satisfaction and emotional labor.

A Study on the Effect of Participation in Work and Learning Dual System of Small Businesses on Employees' Job Competency Enhancement (중소기업의 자격부여형 일학습병행제 참여가 근로자의 직무능력 향상에 미치는 영향)

  • Kim, Eun Su;Lim, Sang Ho
    • Industry Promotion Research
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    • v.1 no.2
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    • pp.95-101
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    • 2016
  • This study analyzed the effect of participation in work and learning ducal system of small businesses on employees' job competency enhancement. The study results showed that performance assessment significantly affected job competency enhancement(p<.001, ${\beta}=.514$). In conclusion, it is suggested that small businesses should consider performance assessment more important and actively include it in training program as generally utilizing off-the-job or on-the-job training method. This study provided implications for analyzing the effect of participation in work and learning ducal system of small businesses on employees' job competency enhancement, so it broadened the scope of the study about performance of work and learning ducal system and verified the effectiveness depend on the type of training.

The Effects of the Social Network of Disabled Wage Worker on Job Satisfaction :Centered on the Mediating Effects of Discrimination Experience (임금근로 장애인의 사회적 네트워크가 직무만족에 미치는 영향: 차별경험의 매개효과를 중심으로)

  • Ha, Kyeong hye
    • The Journal of the Korea Contents Association
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    • v.17 no.5
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    • pp.305-316
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    • 2017
  • The purpose of this study is to analyze the effect of the social network of disabled wage worker on discrimination experience and job satisfaction and the mediating effect of discrimination experience, based on this, we propose a solution. For this purpose, data of 805 people with Panel Survey of Employment for the Disabled were analyzed using data from the 8th year(2015). The results of the study are as follows: First, the social networks of disabled wage worker were found to reduce the discrimination experience and increase the job satisfaction. Second, the discrimination experience of disabled wage worker decreased job satisfaction and mediated the relationship between social network and job satisfaction. These results that the social network is important for the discrimination and job satisfaction of disabled people, and we suggest that is necessary to make efforts at government and enterprise level to strengthen the social network of the disabled.

The Effects of Early Childhood Teachers' Professionalism in Teaching and Job Satisfaction on Their Teaching Efficacy (유아교사의 교사전문성과 직무만족도가 교수효능감에 미치는 영향)

  • Her, Eun Ha;Kim, Sang Lim
    • Korean Journal of Child Education & Care
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    • v.19 no.1
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    • pp.145-157
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    • 2019
  • Objective: The purpose of the study was to investigate the effects of early childhood teachers' professionalism in teaching and job satisfaction on their teaching efficacy. The relationship between professionalism in teaching, job satisfaction, and teaching efficacy of early childhood teachers was also investigated. Methods: The subjects of the study were 761 early childhood teachers. The survey included the teaching efficacy measurement, the professionalism measurement, and job satisfaction measurement. The collected data were analysed using descriptive data analyses, Pearson correlation analyses, and multiple regression analyses utilizing SPSS 22.0 program. Results: There were statistically significant positive correlations between early childhood teachers' professionalism in teaching, job satisfaction, and teaching efficacy. In addition, statistically significant effects of early childhood teachers' professionalism in teaching and job satisfaction on their teaching efficacy were found. Conclusion/Implications: The results implicate the importance of supports for early childhood teachers' development in professionalism in teaching and job satisfaction that would enhance their teaching efficacy, resulting in high quality education for young children.

A Study on the Effects of Researcher's Autonomy, Knowledge Sharing, and Self-Efficacy on Job Satisfaction and Creativity (연구자의 자율성, 지식공유, 자기효능감이 직무만족과 창의성에 미치는 영향에 관한 연구)

  • Yu, Hyeon-Heui;Hyun, Byung-Hwan
    • Journal of Digital Convergence
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    • v.17 no.10
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    • pp.115-126
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    • 2019
  • This study established research hypotheses and conducted empirical analysis to investigate the relationship between research autonomy, self-efficacy, knowledge sharing and job satisfaction and creativity. The 200 questionnaires were analyzed using the SPSS 22.0 statistical program. As a result, research autonomy and self-efficacy not only directly influenced positively on creativity, but also positively influenced on creativity through job satisfaction. In particular, self-efficacy was found to have the greatest influence on job satisfaction and creativity. However, knowledge sharing had a positive(+) effect on job satisfaction, but no effect on creativity. These findings suggest that in order to enhance creativity, it is necessary to prepare a plan to enhance research autonomy, self-efficacy, job satisfaction, and raise awareness about the possibility of creative performance creation through knowledge sharing.

Effects of Occupational Therapist's Experiences of Verbal Violence on Job Stress and Job Intention (작업치료사의 언어폭력 경험이 직무 스트레스와 이직 의도에 미치는 영향)

  • Han, Dae-Sung;Jeong, Eun-Hwa
    • Therapeutic Science for Rehabilitation
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    • v.10 no.3
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    • pp.123-135
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    • 2021
  • Objective : The purpose of this study was to understand the degree of verbal violence experienced by occupational therapist's and its effects on job stress and turnover intention. Methods : The data analyzed in this study were collected using a mobile device. We collected 316 responses to a questionnaire. Occupational therapists responded to the study. We analyzed their experiences of verbal violence from patients, and caregivers, job stress, and turnover intentions. Results : The results showed that occupational therapists experienced greater' verbal violence from patients than caregivers. The average job stress level was 2.79 (±1.15). The turnover intention was 3.41 (±1.19), which was higher than normal. The degree of verbal violence, job stress, and turnover intention were positively correlated for all variables. Conclusion : A correlation was found between the degree of verbal violence experienced by occupational therapists, job stress, and turnover intention. Further investigations with a wider sample population are required to verify the results.