Browse > Article
http://dx.doi.org/10.22156/CS4SMB.2020.10.01.187

Organizational Culture, Organizational Structure and Emotional Labor of Dental Workers Impact of Convergence on Job Satisfaction  

Yoon, Sunguk (Dept. of Dental Hygiene, Gimcheon University)
Publication Information
Journal of Convergence for Information Technology / v.10, no.1, 2020 , pp. 187-194 More about this Journal
Abstract
This study surveyed the convergence of organizational culture, organizational structure, emotional labor on job satisfaction of dental workers and analyzed it with SPSS WIN18.0 program to obtain statistically significant results(p<.05). Organizational culture was high men, dental hygienist, university graduates, hospitals, many workers, High income. Organization structure was high hospitals, many workers. Emotional labor was high low age and career, single, drinking. Job satisfaction was high more than 10 workers, high income. There was a positive correlation between job satisfaction, organizational culture, organizational structure. The regression analysis showed that Y (job satisfaction) = .907 + .106 (organizational structure). Therefore, in order to enhance job satisfaction of dental workers, it is necessary to make an effort to form a positive organizational culture by considering variables related to organizational structure.
Keywords
Emotional labor; Organizational culture; Organization structure; Job satisfaction; Convergence;
Citations & Related Records
Times Cited By KSCI : 6  (Citation Analysis)
연도 인용수 순위
1 J. M. Kim & J. H. Yoon. (2001). Research Articles : A Comparative Analysis on Job Satisfaction of Casual Workers versus Permanent Workers at Deluxe Hotels. The Tourism Sciencess Society of Korea, 25(2), 275-291.
2 M. Keeley. (1984). Impartiality and Participant Interest Theories of Organizational Effectiveness. Administrative Science Quarterly, 29(12), 1-25.   DOI
3 H. J. Kim. (2002). The Effects of Organizational Culture on Organizational Commitment and Job Satisfaction in the Public Sector. The Korean Association for Public Administration, 36(4), 87-105.
4 J. R. Detert, R. G. Schroeder & J. J. Mauriel. (2002). A framework for linking culture and improvement initiatives in organizations. Academy of management Review, 25(4), 850-863.   DOI
5 Y. O. Kim. (2003). The Organizational Culture of Korean Kindergartens. International Journal of Early Childhood Education, 23(1), 261-290.
6 R. H. Kilmann. (1984). Beyond the Quick Fix, by Ralph H. Kilmann. San Francisco: Jossey-Bass, 92. DOI : 10.1002/hrm.3930240311
7 T. E. Deal & A. A. Kennedy. (1982). Corporate cultures: The rites and rituals of corporate life. Reading, Mass: Addison-Wesley Pub. Co.
8 C. K. Lee & S. R. Choi. (2012). The Effect of Organizational Structure and Job Characteristics on Organizational Efficiency: A Focus on the Mediation of Horizontal and Vertical Communications. Graduate School of Public Administration, 50(2), 65-88.
9 O. S. Do. (2005) The analysis of the research trends about the relation between organizational culture and organizational effectiveness: focusing on the field of public administration. Korean Journal of Public Administration, 43(3), 75-95.
10 S. U. Yoon & J. S. Kim. (2011). Relations between emotional labor and job stress among some dental hygienists. Korean Society of Dental Hygiene, 11(2), 179-188.
11 S Y. Bae. (2014). The Effect of Emotional Labor on Job Satisfaction and Turnover Intention of Denta Hygienists. Master's thesis, inje university.
12 S. R. Lim & J. H. Park. (2019). Validity and Reliability of the Korean Version of Dental Hygienist Satisfaction Survey. Journal of Convergence for Information Technology, 9(9), 219-228. DOI : 10.22156/CS4SMB.2019.9.9.219
13 S. R. Lim & J. H. Park. (2019). A Systematic Literature Review on Job Satisfaction of Dental Hygienist. Journal of Convergence for Information Technology, 9(1), 123-135. DOI : 10.22156/CS4SMB.2019.9.1.123   DOI
14 D. H. Hwang & S. Eom. (2016). The Convergence Influence of Emotional Labor of clinical dental hygienist working on Job stress. - Focused on Mediating Effects of Self Esteem. Journal of the Korea Convergence Society, 7(6), 67-74. DOI : 10.15207/JKCS.2016.7.6.067   DOI
15 J. H. Jang. Y. S. Lee & A. E. Moon. (2011). The effects of organizational culture and self-leadership on organizational effectiveness in oral health professional. Journal of Korean Society of Dental Hygiene, 11(3), 395-404.
16 S. Z. Oah & S. Y. Lee. (2015). Effects of dental organizational structure and organizational culture on knowledge sharing in dental hygienist. The Society of Digital Policy & Management, 13(11), 313-320. DOI : 10.14400/JDC.2015.13.11313
17 M. J. Kim. (1998). Research Articles : Effects of the Hotel Employee's Emotional Labor upon the Job -related Attitudes. The Tourism Sciences Society of Korea, 21(2), 129-141.
18 M. H. Kim & Y. J. Lee. (2015). The Effect of Organizational Culture in Social Enterprises. The Korea Association of Community Welfare, 53(2), 173-196. DOI : 10.15300/jcw.2015.53.2.173
19 H. G. Kang. (2001). A study of the Impact of Organizational Cultures on the Organizational Effectiveness. Korean Journal of Social Welfare, 47(11), 7-33.
20 S. R. Kim & S. J. Kim. (2012). The Relationship between Commitment and Satisfaction, and Organizational Culture : Korean Regional Cultural Foundations Study. Graduate School of Public Administration, 26(2), 213-243.
21 M. K. Ko. (2014). The Emotional Labor and Job Satisfaction of Clinical Dental Hygienists. Master's thesis, Eulji University.
22 S. B. Jeong. (2013). Effect of Labor on Burnout Job Satisfaction and Turnover Intension among Clinical Dental Hygienists. Master's thesis, Gachon University.
23 J. Y. Kwon & S. Y. Lee. (2016). Relationship of between Task Performance. Job Satisfaction, and Organ Korean Society of Dental Hygiene, 16(4), 302-309. DOI : 10.17135/jdhs.2016.4.302
24 H. S. Jeon. (2005). Research on the Antecedent and Consequences of Salesperson Job Satisfaction - Focused on Leadership and Organizational Citizenship. Korean Academic and Industrial Society of Business Administration, 18(2), 151-178.
25 S. E. HEO & J. H. Ji. (2010). The Mediating Effects of Burnout on the Relationships between Job Stress and Turnover Intention for Dental Hygienists. The korea Public Health Research, 36(2), 159-168.