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http://dx.doi.org/10.22683/tsnr.2021.10.3.123

Effects of Occupational Therapist's Experiences of Verbal Violence on Job Stress and Job Intention  

Han, Dae-Sung (Dept. of Occupational Therapy, College of Health Science, Sangji University)
Jeong, Eun-Hwa (Dept. of Occupational Therapy, College of Health Science, Far East University)
Publication Information
Therapeutic Science for Rehabilitation / v.10, no.3, 2021 , pp. 123-135 More about this Journal
Abstract
Objective : The purpose of this study was to understand the degree of verbal violence experienced by occupational therapist's and its effects on job stress and turnover intention. Methods : The data analyzed in this study were collected using a mobile device. We collected 316 responses to a questionnaire. Occupational therapists responded to the study. We analyzed their experiences of verbal violence from patients, and caregivers, job stress, and turnover intentions. Results : The results showed that occupational therapists experienced greater' verbal violence from patients than caregivers. The average job stress level was 2.79 (±1.15). The turnover intention was 3.41 (±1.19), which was higher than normal. The degree of verbal violence, job stress, and turnover intention were positively correlated for all variables. Conclusion : A correlation was found between the degree of verbal violence experienced by occupational therapists, job stress, and turnover intention. Further investigations with a wider sample population are required to verify the results.
Keywords
Job stress; Occupational therapist; Turnover intentions; Verbal violence;
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Times Cited By KSCI : 2  (Citation Analysis)
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