Browse > Article
http://dx.doi.org/10.5392/JKCA.2016.16.07.319

Effects of Supervisor's Authentic Leadership on Job Performance for Employees: Focused on the Mediating Effect of Organizational Commitment and Organizational Citizenship Behavior  

Tak, Jin-Gyu (서울과학종합대학원 경영학과)
Roh, Tae-Woo (순천향대학교 국제통상학과)
Publication Information
Abstract
This study is aimed at suggesting the implications about the importance of authentic leadership through the analysis of what influence of supervisor's authentic leadership has on job performance for employees. Especially, this study investigates whether employee's organizational commitment, organizational citizenship behavior mediates the relationship between authentic leadership and job performance. Survey was carried out among employees in a variety of organizations. Total 440 sheets of sample have been derived and analysed by SPSS/WIN 24.0 and Stata 14.0. The result revealed that supervisor's authentic leadership was positively related to organizational commitment, organizational citizenship behavior, and job performance for employees. Further, organizational commitment, organizational citizenship behavior mediated the effects of authentic leadership on employee's job performance. The salient point was that in order to improve employee's job performance is to improve the employee's voluntary participation and cooperation behavior through the supervisor's authentic leadership.
Keywords
Authentic Leadership; Organizational Commitment; Organizational Citizenship Behavior; Job Performance;
Citations & Related Records
Times Cited By KSCI : 4  (Citation Analysis)
연도 인용수 순위
1 J. W. Graham and R. M. Dienesch, "Organizational Citizenship Behavior: Construct Redefinition, Measurement, and Validation," Academy of Management Journal, Vol.37, No.4, pp.765-802, 1994.   DOI
2 하주호, 조직시민행동이 직무성과에 미치는 영향에 관한 연구, 중앙대학교, 2003.
3 Q. Weng, J. C. McElroy, P. C. Morrow, and R. Liu, "The relationship between career growth and organizational commitment," Journal of Vocational Behavior, Vol.77, No.3, pp.391-400, 2010.   DOI
4 B. J. Avolio, W. L. Gardner, and F. O. Walumbwa, Authentic leadership scale (ALQ Version 1.0 Self), Redwood City, CA: Mind Garden, 2007.
5 이지숙, 진정성 리더십 척도의 국내 기업현장 적합성에 관한 연구, 연세대학교 대학원, 2010.
6 C. LeRouge, A. Nelson, and J. E. Blanton, "The impact of role stress fit and self-esteem on the job attitudes of IT professionals," Information and Management, Vol.43, No.8, pp.928-938, 2006.   DOI
7 D. T. Donavan, T. J. Brown, and J. C. Mowen, "Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organizational Citizenship Behaviors," Journal of Marketing, Vol.68, No.1, pp.128-146, 2004.   DOI
8 L. J. Williams and S. E. Anderson, "Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors," journal of management, Vol.17, No.3, pp.601-617, 1991.   DOI
9 고환상, 셀프리더십을 중심으로 본 상사의 리더십과 조직후원인식 및 성취욕구가 조직몰입에 미치는 영향, 서울과학종합대학원, 2012.
10 J. Yang, K. W. Mossholder, and T. K. Peng, "Supervisory procedural justice effects: The mediating roles of cognitive and affective trust," Leadership Quarterly, Vol.20, No.2, pp.143-154, 2009.   DOI
11 김지혜, "기업사회공헌활동에 대한 인식과 태도가 직무성과에 미치는 영향," 사회과학연구, 제28권, 제2호, pp.127-148, 2012.
12 이학식, 임지훈, SPSS 20.0 매뉴얼, 집현재, 2013.
13 J. C. Anderson and D. W. Gerbing, "Structural Equation Modelling In Practice: A Review And Recommended Two-Step Approach," Psychological Bulletin, Vol.103, No.3, pp.411-423, 1988.   DOI
14 C. Fornell and D. Larcker, "Evaluating structural equation models with unobservable variables and measurement error," Journal of marketing research, Vol.18, No.3, pp.39-50, 1981.   DOI
15 P. M. Podsakoff, S. B. MacKenzie, J. Y. Lee, and N. P. Podsakoff, "Common method biases in behavioral research: a critical review of the literature and recommended remedies," The Journal of applied psychology, Vol.88, No.5, pp.879-903, 2003.   DOI
16 R. A. Peterson, Constructing Effective Questionnaires, Chronicle Books, 2000.
17 박원우, 김미숙, 정상명, 허규만, "동일방법편의(Common Method Bias)의 원인과 해결방안," 인사.조직연구, 제15권, 제1호, pp.89-133, 2007.
18 P. A. Pavlou, H. Liang, and Y. Xue, "Understanding and Mitigating Uncertainty in Online Exchange Relationships: A PrincipalAgent Perspective," MIS Quarterly, Vol.31, No.1, pp.105-136, 2007.   DOI
19 김명희, 김아현, 송은주, "호텔 레스토랑의 진성 리더십과 상사신뢰, 그리고 조직시민행동의 영향 관계," 외식경영학회, 제17권, 제2호, pp.117-134, 2014.
20 B. J. Avolio and W. L. Gardner, "Authentic leadership development: Getting to the root of positive forms of leadership," Leadership Quarterly, Vol.16, No.3, pp.315-338, 2005.   DOI
21 J. M. Burns, Leadership, NY: Harper & Row, 1978.
22 B. M. Bass, Leadership and Performance Beyond Expectation, NY: The Free Press, 1985.
23 J. A. Conger and R. N. Kanungo, "Toward a Behavioral Theory of Charismatic Leadership in Organizational Settings," The Academy of Management Review, Vol.12, No.4, pp.637-647, 1987.   DOI
24 B. M. Bass, "From Transactional to Transformational Leadership: Learning to Share the Vision," Organizational Dynamics, Vol.18, No.3, pp.19-32, 1990.   DOI
25 L. C. Spears, Insight on Leadership: Service, Stewardship, Spirit and Servant-Leadership, NY: Wiley & Sons, 1995.
26 L. Fry and M. Kriger, "Towards a theory of being-centered leadership: Multiple levels of being as context for effective leadership," Human Relations, Vol.62, No.11, pp.1667-1696, 2009.   DOI
27 윤정구, 진정성이란 무엇인가?, 서울: 한언출판사, 2012.
28 정예지, 이수정, 김문주, "변혁적 리더 대 진성 리더: 변혁적 리더십의 재조명," 경영학연구, 제41권, 제3호, pp.539-573, 2012.
29 D. A. Yousef, "Organizational commitment: A mediator of the relationships of leadership behavior with job satisfaction and performance in a non-western country," Journal of Management, Vol.15, No.1, pp.6-24, 2000.
30 P. M. Podsakoff, S. B. Mackenzie, J. B. Paine, and D. G. Bachrach, "Organizational citizenship behaviors: A critical review of the theoretical and future research," Journal of Management, Vol.26, No.3, pp.513-563, 2000.   DOI
31 T. A. Judge, C. J. Thoresen, J. E. Bono, and G. K. Patton, "The Job Satisfaction-Job Performance Relationship: A Qualitative and Quantitative Review," Psychological bulletin, Vol.127, No.3, pp.376-407, 2001.   DOI
32 B. M. Bass and P. Steidlmeier, "Ethics, character, and authentic transformational leadership behavior," The Leadership Quarterly, Vol.10, No.2, pp.181-217, 1999.   DOI
33 구동우, 이새미, "호텔 총지배인의 진정성 리더십이 종사자의 직무만족, 몰입, 그리고 직무성과에 미치는 영향," 호텔경영학연구, 제23권, 제5호, pp.197-219, 2014.
34 B. George, "Authentic leadership: Rediscivering the secrets to creating lasting value," in San Francisco, CA: Jossey-Bass, 2003.
35 B. Shamir and G. Eilam, "'What's your story?' A life-stories approach to authentic leadership development," Leadership Quarterly, Vol.16, No.3, pp.395-417, 2005.   DOI
36 B. J. Avolio, W. L. Gardner, F. O. Walumbwa, F. Luthans, and D. R. May, "Unlocking the mask: A look at the process by which authentic leaders impact follower attitudes and behaviors," Leadership Quarterly, Vol.15, No.6, pp.801-823, 2004.   DOI
37 F. O. Walumbwa, B. J. Avolio, W. L. Gardner, T. S. Wernsing, and S. J. Peterson, "Authentic Leadership: Development and Validation of a Theory-Based Measure," Journal of Management, Vol.34, No.1, pp.89-126, 2008.   DOI
38 F. Luthans and B. J. Avolio, Authentic Leadership: A Positive Developmental Approach, K. S. Cameron, J. E. Dutton, & R. E. Quinn, Positive organizational scholarship, pp.241-258, 2003.
39 R. Ilies, F. P. Morgeson, and J. D. Nahrgang, "Authentic leadership and eudaemonic well-being: Understanding leader-follower outcomes," Leadership Quarterly, Vol.16, No.3, pp.373-394, 2005.   DOI
40 W. L. Gardner, B. J. Avolio, F. Luthans, D. R. May, and F. Walumbwa, "'Can you see the real me?' A self-based model of authentic leader and follower development," Leadership Quarterly, Vol.16, No.3, pp.343-372, 2005.   DOI
41 홍성화, 최은수, "중소기업 최고경영자의 오센틱리더십이 조직유효성에 미치는 영향," 기업교육연구, 제13권, 제2호, pp.1-29, 2011.
42 D. R. May, A. Y. Chan, T. D. Hodges, and B. J. Avolio, "Developing the moral component of authentic leadership," Organizational Dynamics, Vol.32, No.3, pp.247-260, 2003.   DOI
43 F. O. Walumbwa, F. Luthans, J. B. Avey, and A. Oke, "Authentically leading groups: The mediating role of collective psychological capital and trust," Journal of Organizational Behavior, Vol.32, pp.4-24, 2011.   DOI
44 S. J. Peterson, F. O. Walumbwa, B. J. Avolio, and S. T. Hannah, "The relationship between authentic leadership and follower job performance: The mediating role of follower positivity in extreme contexts," Leadership Quarterly, Vol.23, No.3, pp.502-516, 2012.   DOI
45 J. P. Meyer and N. J. Allen, "A three-component conceptualization of organizational commitment," Human Resource Management Review, Vol.1, No.1, pp.61-89, 1991.   DOI
46 박영국, "사회복지사의 직무만족, 직무성과, 조직몰입이 조직시민행동에 미치는 영향," 한국행정논집, 제21권, 제2호, pp.539-565, 2009.
47 L. W. Porter, R. M. Steers, R. T. Mowday, and P. V. Boulian, "Organizational commitment, job satisfaction, and turnover among psychiatric technicians," Journal of Applied Psychology, Vol.59, No.5, pp.603-609, 1974.   DOI
48 C. A. Meyer, J. P. Allen, and N. J. Smith, "Commitment to organizations and occupations: Extension and test of a three-component conceptualization," Journal of Applied Psychology, Vol.78, No.4, pp.538-551, 1993.   DOI
49 이홍기, "진성리더십이 종업원의 직무만족 및 조직몰입에 미치는 영향," 디지털융복합연구, 제12권, 제5호, pp.181-190, 2014.   DOI
50 N. J. Allen and J. P. Meyer, "The measurement and antecedents of affective, continuance and normative commitment to the organization," Journal of Occupational Psychology, Vol.63, pp.1-18, 1990.   DOI
51 J. P. Meyer, D. J. Stanley, L. Herscovitch, and L. Topolnytsky, "Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences," Journal of Vocational Behavior, Vol.61, No.1, pp.20-52, 2002.   DOI
52 C. A. Smith, D. W. Organ, and J. P. Near, "Organizational citizenship behavior: Its nature and antecedents," Journal of Applied Psychology, Vol.68, No.4, pp.653-663, 1983.   DOI
53 T. S. Bateman and D. W. Organ, "Job satisfaction and good soldier: The relationship between affect and employee citizenship," Academy of Management journal, Vol.26, No.4, pp.587-595, 1983.   DOI
54 고호석, 이준엽, "호텔종사원의 리더십 유형이 조직몰입, 조직시민행동에 미치는 영향," 한국콘텐츠학회논문지, 제9권, 제9호, pp.346-358, 2009.
55 고환상, 김준호, "상사의 변혁적 거래적 리더십 개인의 셀프 리더십이 조직 몰입행동과 조직 시민행동에 미치는 영향에 관한 연구," 대한경영학회지 춘계학술발표대회 발표논문집, pp.23-45, 2011.
56 최소연, 사회복지사의 조직시민행동에 관한 연구: 공정성, 상사신뢰, 조직냉소, 정서적몰입의 관계를 중심으로, 이화여자대학교 대학원, 2005.
57 D. W. Organ, Organizational Citizenship Behavior: The Good Soldier Syndrome, MA: Lexington, 1988.
58 이정훈, 차정익, "진정성 리더십이 직무성과와 이직의도에 미치는 영향: 조직동일시의 매개효과를 중심으로," 한국콘텐츠학회논문지, 제15권, 제12호, pp.421-435, 2015.
59 S. P. Brown and R. A. Peterson, "Antecedents and Consequences of Salesperson Job Satisfaction: Meta-analysis and Assessment of Causal Effects," Journal of Marketing, Vol.30, No.2, pp.66-70, 1993.
60 R. P. Tett and J. P. Meyer, "Job satisfaction, organizational commitment, turnover intention, and turnover: path analyses based on meta analytic findings," Personnel psychology, Vol.46, No.2, pp.259-293, 1993.   DOI
61 Z. Shooshtarian, F. Ameli, and M. A. Lari, "The Effect of Labor's Emotional Intelligence on Their Job Satisfaction, Job Performance and Commitment," Iranian Journal of management studies, Vol.6, No.1, pp.27-43, 2013.
62 M. Blumberg and C. D. Pringle, "The missing, opportunity in organizational research: Some implications for a theory of work performance," Academy of Management Review, Vol.7, No.4, pp.560-569, 1982.
63 이정원, 박정우, "호텔기업 상사의 변혁적 리더십이 직무성과에 미치는 영향: 조직몰입과 직무몰입의 매개효과 중심으로," 관광레저연구, 제27권, 제12호, pp.393-409, 2015.
64 이정환, 박한규, "진성리더십 효과 요인에 관한 통합적 문헌 고찰," 대한경영학회지, 제26권, 제1호1, pp.2791-2814, 2011.
65 조윤형, "한국에서 진성리더십 연구현황 및 전망," 대한리더십학회 춘계학술대회 발표논문집, pp.63-70, 2013.
66 김용재, 김종완, "리더십이 자기효능감을 통해 조직몰입과 조직시민행동에 미치는 영향," 인적자원개발연구, 제11권, 제2호, pp.1-23, 2008.
67 김명희, 남차현, "관리자의 진성리더십이 구성원의 조직시민행동에 미치는 영향: 심리자본을 매개효과로," 외식경영학회, 제16권, 제6호, pp.29-47, 2013.
68 김지은, "진정성 리더십이 호텔종사원의 서비스 지향적인 조직시민행동에 미치는 영향," 호텔관광연구, 제16권, 제4호, pp.149-174, 2014.
69 한봉주, "변혁적 리더십과 진성 리더십이 조직몰입에 미치는 영향: 심리적 자본의 매개효과를 중심으로," 한국인사행정학회보, 제14권, 제1호, pp.49-78, 2015.
70 A. Kliuchnikov, "Leader's Authenticity Influence on Followers' Organizational Commitment," Emerging Leadership Journeys, Vol.4, No.1, pp.70-90, 2011.
71 안도희, 안병국, "지방직 공무원의 공공서비스 동기가 직무성과에 미치는 영향: 정서적 조직몰입의 매개효과와 성별간 다집단 분석," 한국HRD연구, Vol.10, No.2, pp.73-99, 2015.
72 김소희, 진성리더십이 스포츠팀 리더에 대한 태도 및 팀 효과성에 미치는 영향, 서울대학교 대학원, 2012.
73 송보라, 서문경애, "간호사의 조직시민행동 관련 영향요인: 진성리더십과 조직공정성을 중심으로," 간호행정학회지, 제20권, 제2호, pp.237-246, 2014.   DOI
74 윤인한, 건설현장 소장의 진성리더십이 현장직원의 조직시민행동, 종업원몰입, 이직의도에 미치는 영향: 조직후원인식의 매개효과, 경희대학교 대학원, 2015.
75 김종술, 문재승, 박계홍, "직무 임베디드니스가 조직시민행동에 미치는 영향과 진정성 리더십의 조절효과," 인적자원관리연구, 제20권, 제5호, pp.63-84, 2013.
76 F. O. Walumbwa, P. Wang, H. Wang, J. Schaubroeck, and B. J. Avolio, "Psychological processes linking authentic leadership to follower behaviors," Leadership Quarterly, Vol.21, No.5, pp.901-914, 2010.   DOI
77 S. B. MacKenzie, P. M. Podsakoff, and R. Fetter, "Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons' performance," Organizational Behavior and Human Decision Processes, Vol.50, No.1, pp.123-150, 1991.   DOI
78 J. W. Graham, "An essay on organizational citizenship behavior," Employee Responsibilities and Rights Journal, Vol.4, No.4, pp.249-270, 1991.   DOI