• Title/Summary/Keyword: self-image satisfaction

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The Effects of Restaurant and LOHAS Images on Customer Satisfaction and Loyalty: Focusing on the Incremental Information Content of LOHAS Image

  • Kim, Dong-Jin;Kim, Young-Ja;Jeon, Min-Sun
    • Culinary science and hospitality research
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    • v.22 no.6
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    • pp.1-13
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    • 2016
  • Since protecting the environment became a major issue in modern society, an increasing number of individuals have engaged in lifestyles of health and sustainability (LOHAS). The purpose of this study is to investigate the effects of restaurant and LOHAS images on customer satisfaction and loyalty. Particularly, this study analyzes the incremental information content of LOHAS image in the relationship between restaurant image and customer satisfaction/loyalty. A self-administered questionnaire was distributed to customers of casual-dining restaurants in three major cities (i.e., Seoul, Daegu, and Busan) in South Korea. The empirical findings suggest significant incremental information content of LOHAS image beyond general restaurant image in explaining customer satisfaction and loyalty.

A Cross-cultural study of Body Image Perceptions between Korean and British University Students

  • Kim, Bu-Yong;Lee, Seunghee
    • Journal of Fashion Business
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    • v.19 no.6
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    • pp.14-27
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    • 2015
  • This study explores the comparison of body image, body satisfaction, and clothing behaviors between Korean and British young women. Body image was measured by two methods: visual and verbal. For the data analysis, the Statistical Package for Social Science (SPSS) Version 16.0 for Windows was used to provide descriptive statistics, an independent sample t-test, and paired sample t- tests were applied in this study. Our results show that Korean and British female college students perceived ideal-body images that were smaller than their self defined body images. The ideal and self-images were significantly different in both groups. Both groups were dissatisfied with their own body size. The study was limited to a small sample size. Future studies using more participants from a more diverse age group and ethnic groups are recommended. The study will help marketers and retailers develop new products and new markets aimed at Korean and British women related to body image and body satisfaction.

Mediating Effects of Nursing Professionalism between Image of Nurses and Satisfaction with Nursing as a Major among Nursing Students (간호대학생의 간호사 이미지와 전공만족도의 관계에서 간호전문직관의 매개효과)

  • Choi, Hyun-Ju
    • The Korean Journal of Health Service Management
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    • v.10 no.4
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    • pp.225-237
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    • 2016
  • Objectives : The purpose of this study was to identify mediating effects of nursing professionalism on the relationship between image of nurses and satisfaction with nursing as a major among nursing students. Methods : A self report questionnaire survey was completed by 429 nursing students in 1 university in K city. Data were collected between April 25 and May 06, 2016 and analyzed using the SPSS 21.0 program. Results : The nursing students recognized that image of nurses had a positive (+) effect on nursing professionalism and satisfaction with nursing as a major, and nursing professionalism had a positive (+) effect on satisfaction with nursing as a major. Further, nursing professionalism had significant partial mediating effect on the relationship between image of nurses and satisfaction with nursing as a major. Conclusions : These results indicate that nursing professionalism has a positive mediating role on the relationship between image of nurses and satisfaction with nursing as a major among nursing students. Therefore, in order to promote satisfaction with nursing as a major in nursing students, it is necessary to develop and implement educational programs that can form a desirable image of nurses and nursing professionalism.

A Study on the Relationship between Image of Physiotherapist and Self-Esteem of Physiotherapy Students (물리치료(학)과 학생들이 지각한 물리치료사의 이미지와 자아존중감과의 관련성 분석)

  • Kim, Eun-Ae;Lee, Geon-Cheol;Bae, Won-Sik;Kim, Chi-Hyok
    • Journal of the Korean Society of Physical Medicine
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    • v.8 no.1
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    • pp.19-27
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    • 2013
  • PURPOSE: The purpose of this study is to look into relationship between image of physiotherapist and self-esteem of physiotherapy students and desirable image of physiotherapists offer to establish basic materials. METHODS: The subjects of this study are consist of 603 students of department of Physical therapy university and college in Busan and Kim-hae. Data are collected from June 9 to July 9 in 2011 by structured questionnaires. RESULTS: The result are as follows. 1. at the physiotherapist image score, the highest score question is "Physiotherapist is specialist"(3.45) and the lowest score question is "Physiotherapist is treated samely with doctor"(2.15). 2. at the self-esteem score, the highest score question is "I think that I am at least as valuable as others"(3.37) and the lowest score question is "I can be poorly sometimes"(2.81). 3. at the static results of physiotherapist image score gap by general characteristics, there are significantly different in gender(t=2.27, p=.02), similar profession distinction(t=4.30, p=.00), major satisfaction(t=5.74, p=.00), school system (t=-2.54, p=.01). 4. at the static results of self-esteem score gap by general characteristics, there are significantly different in years (f=5.14, p=.00), gender(t=4.09, p=.00), religion(f=2.87, p=.04), similar profession distinction(t=3.97, p=.00), major satisfaction(t=4.26, p=.00). 5. at the static results of good reputation of physiotherapists increase self-esteem of physiotherapy students score question are significantly different(r=0.53, p=.00). CONCLUSION: Accordingly, these results of this study that there is a very correlation between image of physiotherapist and self-esteem of physiotherapy students. Therefore, good reputation of physiotherapists increase self-esteem of physiotherapy students.

The Effects of Perception of Body Shape, Self-esteem, Body Cathexis, and Body Image on Fashion Leadership by Korean and Japanese Female College Students (한국과 일본여대생의 체형인식과 자아존중감, 신체만족도 및 신체이미지가 유행선도력에 미치는 영향)

  • Jeong, Su-Jin;Sato, Mariko;Chu, Mi-Seon
    • Fashion & Textile Research Journal
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    • v.15 no.5
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    • pp.713-721
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    • 2013
  • This study compares the perceived body image of female college students in Korea and Japan as well as explains the difference in the level of self-esteem, body cathexis, body image and fashion leadership based on nationality and body. The sense of fashion leadership affected by these factors was also analyzed. A high ratio of Korean and Japanese female students perceived themselves as obese compared to actual body physique. It was shown that body was highly distorted. They showed a comparatively low level of satisfaction with appearance in contrast to their high interest in their appearance and weight. Thin bodied individuals showed a high level of self-esteem and body cathexis; however, persons with an obese body showed a low level of body cathexis. They showed high interest in appearance regardless of body physique; however, they remain unsatisfied with their appearance. Individuals with an obese body and a standard somatotype showed a high concern with weight. A high fashion opinion leadership was reciprocal to a high interest in appearance and satisfaction with appearance. Korean female students showed an indirect positive effect on fashion opinion leadership through body cathexis, self-esteem, interest in appearance, and satisfaction with appearance. A thin body showed a positive effect on fashion opinion leadership and an obese body had a negative effect. Fashion innovativeness was directly influenced persons with a high degree of self-esteem and interest in appearance. Japanese female students were directly affected by fashion innovativeness; however, Korean female students were indirectly affected by fashion innovativeness through self-esteem and interest in appearance.

Effects of Constructs of Brand Evidence on Brand Satisfaction and Customer Loyalty in the Family Restaurant (패밀리 레스토랑에서의 브랜드 증거 형성 요인이 브랜드 만족과 고객 애호도에 미치는 영향)

  • Ha, Dong-Hyun;Kim, Si-Hyun
    • Journal of the East Asian Society of Dietary Life
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    • v.20 no.3
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    • pp.458-472
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    • 2010
  • In the service industry brand was getting more importance in marketing and brand should be researched more. So the purpose of this study was to identify the causal relationships of 'constructs of brand evidence-brand satisfaction-feelings-brand satisfaction-customer loyalty'. In this research constructs of brand evidence were brand image, price (value for money), servicescapes, core service, employee service, and self-image congruence. This research used family restaurants settings using a sample of customers visiting and enjoying menus at family restaurant stores of Youngnam province. A total of 222 questionnaires were analyzed with SPSS/PC+12.0 and LISREL8.30. Empirical results were that firstly, price, core service and employee service affected brand satisfaction and secondly, employee service, core service, servicescape affected postive feelings and thirdly, brand evidence constructs except self-image congruence influenced negative feelings and lastly, brand satisfaction influenced customer loyalty. On the basis of these findings, family restaurant manager should pay much attention to constructs of brand evidence and use these variables to appeal to and understand target market.

The Effects of SNS Appearance-Related Photo Activity on Women's Body Image and Self-Esteem (SNS 외모 관련 사진활동이 여성의 사회·심리적 외모 관련 태도, 신체만족도 및 자아존중감에 미치는 영향)

  • Lee, Minsun;Lee, Hyun-Hwa
    • Journal of the Korean Society of Clothing and Textiles
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    • v.41 no.5
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    • pp.858-871
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    • 2017
  • The present study purported to understand the relationships between SNS appearance-related photo activity, body image and self-esteem among young women. Objectification Theory and Social Comparison Theory explain the process how young women's SNS appearance-related photo activity influence their body satisfaction through a perceived media pressure, objectification of their own bodies and appearance comparison. These process ultimately affect the self-esteem of young female users. A research model was proposed and related hypothesis were examined. We collected an online questionnaire from 400 female participants in their 20's. Data were analyzed using SPSS 23.0 and AMOS 18.0. Structural equation modeling analyses suggested that the proposed research model provided a good fit to the data and supported most hypothesis. The results indicated that the level of SNS appearance-related photo activity significantly influences young female user's body satisfaction and self-esteem. The findings of this study were consistent with previous literature on media and body image. Limitations and future research suggestions were also described.

Analysis Consumers Characteristics on Clothing Self-Image of Elderly Women (노년층여성(老年層女性)의 의복(衣服) 자아(自我)이미지에 따른 소비자특성분석(消費者特性分析))

  • Bae, Hyun-Sook;Yoo, Tae-Soon
    • Journal of Fashion Business
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    • v.2 no.4
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    • pp.112-125
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    • 1998
  • This study is to grasp the variousness of clothing worn by elderly women with the ideal self-image by group and by finding out the characteristics of higher-image groups and lower-image group. The object of this study was a total of 488 elderly women above full 55 from an elderly women and who lived in downtown Pusan ionnaire. For statistical disposition, the analysis of factors and frequency was carried out. The results of this study are as follows : 1. As a result of the analysis of realistic self-image and ideal self-image, the realistic self-image was derived as 5 factors-voguishness, loftiness, freshness, feminality, activeness and the ideal self-image as 4 factors-activeness, loftiness, feminality, voguishness. 2. The perceptive age according to age in the realistic self -image reflects that though the 50' s percept the 50' s, the 60' s percept the 50' s and the 70' s the 60' s and also in the ideal self-image, it shows the same result. 3. The degree of satisfaction of build in the realistic self-image appeared that the 50's unsatisfied, the 60's and the 70's felt so, and in the ideal self-image, the 50's and 60's unstisfied, the 70's so. 4. The ideal image according to age in both the realistic self-image and the ideal self-image of clothing appeared that all the 50' sand 60' s wanted a good impression and the 70' s wanted a gentle impression. 5. The frequency of doing a make-up by age in all elder women according of the realistic self-image of clothing showed that the case of doing a make-up when going out only was the greatest number and also in the ideal self-image, it agrees to the same.

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Effect of Image Making Education on Self-Esteem and Education Satisfaction (이미지메이킹 교육이 자아존중감과 교육만족도에 미치는 영향)

  • Cho, Ju-Eun;Ko, Seon-Hee
    • The Journal of the Korea Contents Association
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    • v.14 no.11
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    • pp.1030-1040
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    • 2014
  • The purpose of this study is to examine the relationship among image making education, self-esteem and education satisfaction using airline service department in the university. In this study, 2 hypotheses based on literature reviews were employed. Questionnaire was also developed based on previous studies. A convenience sample of 240 students was surveyed and 218 usable questionnaires were analyzed. According to the exploratory factor analysis, image making education was divided into 'external image education', 'basic character education' and 'manner education'. Self-esteem, on the other hand, was categorized into the following variables: 'sense of value' and 'esteem' accordingly. Then the data and hypotheses were examined using structural equation modeling (SEM) by AMOS. The results are as follows. Firstly, 'external image' and 'manner education' have positive effect on 'sense of value' while manner education has effect on 'esteem'. Secondly, 'sense of value' and 'esteem' factor have positive effects on education satisfaction. Hence continuous and systematic education should be conducted to administer 'image making curriculum'. Self-esteem should also be taught in schools to encourage student's satisfaction on education. The contribution and limitations of this research were discussed and the future possible researches were mentioned.

The Effects of Consumer's Corporate Association on Self-image Congruence, and Satisfaction in Food Company: Moderating Role of Consumer's Trust (식품기업에 대한 소비자의 기업연상이 자아이미지 일치성 및 만족도에 미치는 영향 : 신뢰의 조절효과를 중심으로)

  • Jung, Hyo Sun;Hwang, Yu Hyun;Yoon, Hye Hyun
    • Culinary science and hospitality research
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    • v.21 no.5
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    • pp.1-13
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    • 2015
  • The purpose of this study is to investigate the moderating effects of consumer's trust on the relationships among consumer's corporate association, self image congruence and satisfaction in the food companies. The survey was administerd to 215 consumers living for Seoul in Korea. The results indicated that the proposed model fit to the data well(${\chi}^2$(df=113)=221.565, GFI=.889, CFI=.960, RMSEA=067). The finding showed that consumer's corporate ability(${\beta}=.323$) and corporate social responsibility(${\beta}=.454$) among corporate association have a significantly positive effect on their self image congruence and self image congruence significantly positive effect on consumer satisfaction(${\beta}=.339$). In addition, consumer's corporate ability was significantly positive effect on their satisfaction(${\beta}=.373$). Also, this study found moderating effects of consumer's trust on the relationship between corporate association and consumer satisfaction, the results indicated that significant relationships varied to consumer's trust level. Limitations and future research directions are also discussed.