• Title/Summary/Keyword: representatives

검색결과 522건 처리시간 0.021초

의약정보담당자(MR)의 기능 및 역할에 관한 연구 (A Study on Role and Function of the Medical Representatives)

  • 이동일;제해관;윤석준;안형식;문영배
    • 한국의료질향상학회지
    • /
    • 제10권1호
    • /
    • pp.58-76
    • /
    • 2003
  • Background : Aim of this study is focused on the analysis of the needed abilities of medical representatives resulting in building up the market and increasing sales. It is to propose methods to increase this ability ensuring continuous growth in market share and profit. Methods : A survey was conducted between January 6 and May 31, 2003. Using SPSS(Version 10.0), the collected data was analyzed by Hotelling T2, factor analysis. Some hypotheses were selected to include the conclusion. Some questionnaires for physicians working in hospitals or clinics and the medical representatives working in a pharmaceutical company were created and asked to them to either prove or reject those hypotheses. The results were analyzed to find the primary factors that effect the interactions between physician and the medical representatives. These factors were also studied along with the theoretical research based on published references. Results : The results were as follows. The main reasons for the physician to meet with a medical representatives were collection of product informations needed for patient treatment and collection of informations on current medical issue and as well as personal interests. The main parameters by which physicians evaluate the medical representatives are human relationship including sincerity and manners and supply of accurate and unbiased information on products. Overall, the medical representatives' perception on the importance of medical knowledge and ability to deliver it are lower than that expected by physicians. Conclusion : Medical and pharmaceutical companies' environment are changed rapidly. And those changes forced medical representatives to set new roles and competency. In order to drive away from the past 'rule of thumb' and 'adaptation to circumstance', optimal method and systemic development to train and support the medical representatives should be quipped. They will help medical representatives to be specialists in medical knowledge and to understand the exact need of health care professions. Product competitiveness will be increased and eventually successful business can be achieved through it.

  • PDF

기업 내 커뮤니케이션 형태가 업무성과에 미치는 영향에 관한 연구 (A Study on the Impact of Corporate Communication on Work Performance)

  • 이지훈;백채환
    • 산업경영시스템학회지
    • /
    • 제42권3호
    • /
    • pp.242-251
    • /
    • 2019
  • The purpose of this study was to identify the relationship between complexity, tacit knowledge, know-how, perception, and perception on business performance, and to suggest management implications for corporate performance and organizational executives. Therefore, the implications of this study are as follows. First, corporate representatives and staff in charge of organization should be able to access various information and contents through various routes about the work of members of the organization, and should make efforts to freely communicate among members. Second, corporate representatives and organizational practitioners should consider using the traditional methods of communication within their work, but allowing more informed and inmates to do more off-the-job activities that can increase intimacy with each other. Third, corporate representatives and organizational practitioners should provide a situation in which they can acquire work knowledge in a variety of ways, but must devise communication methods to increase information sharing and information value among members. Fourth, corporate representatives and organizational practitioners should endeavor to provide employees with educational support, family invitation events, awards and bonuses, and compliments that will make them more interested in their work. Lastly, corporate representatives and organizational practitioners are encouraged to maintain effective communication, employee pride, etc., so that the concentration of work, achievement, quality and productivity of work, and high professionalism can be maintained. You will have to work hard.

전기공사 현장대리인의 역할 및 역량에 대한 교육요구분석 (Training Needs Analysis for the Roles and Competency of Field Representatives in Electric Work)

  • 윤현우;윤관식
    • 대한공업교육학회지
    • /
    • 제40권1호
    • /
    • pp.142-162
    • /
    • 2015
  • 본 연구는 전기공사 현장대리인의 역할 및 역량을 도출하고, 현업에 있는 현장대리인의 교육 요구도를 확인하여 향후 국내기업에서 현장대리인이 성공적인 역할을 수행하기 위한 기초자료와 시사점을 제공하는데 그 목적이 있다. 연구목적을 달성하기 위해 (1) 전기공사 현장대리인의 역할 분석, (2) 전기공사 현장대리인의 역량 분석, (3) 전기공사 현장대리인의 역량에 대한 교육 요구분석의 3단계로 연구절차를 설정하였다. 연구방법은 전기공사 현장대리인 전문가 10명에 대한 포커스그룹 인터뷰를 수행하였고, 현업에 종사하고 있는 현장대리인을 대상으로 설문조사를 실시하였다. 요구분석은 현장대리인의 종요도와 현재 수준 간의 차이를 t 검정으로 분석하고, 역량 중요도와 현재수준에 대한 인식차이를 Borich 공식을 활용하여 도출하였으며, The Locus for Focus 모델을 통해 역량 중요도가 높고 불일치수준이 높은 역량을 확인하여 우선순위를 결정하였다. 본 연구의 결과는 다음과 같다. 첫째, 전기공사 현장대리인의 역할은 현장조사자, 서류작성자, 대관업무자 등 13개가 도출되었다. 둘째, 전기공사 현장대리인의 역량은 의사소통능력, 협력적 태도 등 총 16개 역량이 필요한 것으로 도출되었다. 현장대리인의 중요도 인식순위는 의사결정력, 의사소통능력, 실천력, 시간관리능력, 분석적사고 순으로 높게 나타났다. 셋째, 16개의 역량에 대한 현재수준과 중요도의 차이를 분석한 결과 통계적으로 모두 유의미한 차이를 보이고 있고, Borich 요구도 분석 결과 1순위로 요구되는 역량은 '의사소통능력'이었고, '실천력', '갈등관리능력', '분석적사고', '시간관리능력' 순이었다. 또한, The Locus for Focus 모델 분석 결과 제 1사분면(HH)에 포함된 역량은 '의사소통능력', '분석적사고', '의사결정력', '전문성', '시간관리능력', '실천력', '업무추진력'으로 7개 역량에 요구가 높은 것으로 나타났다. 이에 최우선 순위군은 Borich 요구도와 The Locus for Focus 모델에서 공통적으로 나타난 '의사소통능력', '분석적사고', '시간관리능력', '실천력', '업무추진력' 5개 항목이었고, '의사결정력', '전문성', '갈등관리능력', '부하육성' 4개 항목은 차순위 군으로 분석되었다.

미국 하원 FTA 표결과 대통령 외교정책: 미국-모로코, 미국-바레인, 미국-오만 FTA 사례를 중심으로 (FTA Voting in the U.S. House of Representatives and Presidential Foreign Policy: In Cases of the U.S.-Morocco FTA, U.S.-Bahrain FTA, and U.S.-Oman FTA)

  • 최민진
    • 미국학
    • /
    • 제42권1호
    • /
    • pp.57-97
    • /
    • 2019
  • This study seeks to reveal why the U.S. House Democrats showed different levels of support in the voting of the U.S.-Morocco FTA, U.S.-Bahrain FTA, and U.S.-Oman FTA. Existing studies focusing on the constituency or members' ideology do not properly account for the variance of these three FTA voting results. All of these FTAs, however, were promoted as a part of the president's foreign policies. If so, FTA support in Congress could depend on representatives' evaluation of the presidential foreign policy. Based on this, the study analyzes how representatives' evaluation of President Bush's foreign policy changed according to the period of the three FTA votes. The vote on the FTAs has been influenced by their evaluation of the presidential foreign and national security policies.

콜센터 상담원의 감성지능, 조직시민행동과 IT활용능력이 직무 성과에 미치는 영향에 관한 탐색적 연구 : 상담원의 경력 비교 (An Exploratory Study on Effect of Call Center Representatives' Emotional Intelligence, Organizational Citizenship Behavior and IT Utilization Ability on Job Performance : A Comparative Analysis by Representatives' Career)

  • 이병훈
    • 한국IT서비스학회지
    • /
    • 제13권2호
    • /
    • pp.219-250
    • /
    • 2014
  • Corporations look for their competitiveness in many different areas, and one of them is customer call center, which provides professional, special service to the customers. The importance and the value of realization of customer satisfaction at each call center have become significant as it plays a leading role and is responsible for customer recreation and follow-up services. This study held in-depth interviews with 3 groups of professional call representatives (categorized by experience) from popular property and life insurance companies in Korea who operate in and outbound calls. Three variables, emotional quotient, organizational citizenship behavior (OCB), and IT utilization skill, were selected and it was observed how these variables affect the job performance of in and outbound call center representatives. The importance of the relationship between the variables and the key factors in the future direction of improvement of the call center representative organization was analyzed. Emotional quotient refers to the ability to recognize and use the emotion of oneself and others. It was considered it would be effective in enhancing the counseling ability of call center representatives, This study identifies the effect of emotional quotient on job performance and organizational citizenship behavior, which is defined as actions outside of normative roles in the organization. Also, the study aims to prove the effect of emotional quotient on the rapidly developing IT utilization ability in relation to job performance. As a result, it was found that service career (3 months, 3 years, 10 years) had a significant effect on the key factors that affect the organization-emotional quotient, IT utilization skill, and OCB. Especially for OCB, it was considered relatively less important to the new employees, while it greatly affected the job performance, rate of settlement, and sustainment of the working life for those with longer experience. Also, the result of the interview for each variable differed by the service career. Emotional quotient, IT utilization skill, and OCB were close connection for the representatives with longer experience than for those with shorter experience. And the level of intimacy of their relationship with job performance was in proportion to the years of service. Thus, to secure stability for the call center representatives and enhance their job performance continually, the importance of emotional quotient and IT utilization skill shall be reflected in the operation process actively. In particular, in order to lead a organization with outstanding culture, a management system shall apply OCB from the recruitment process.

복식에 나타난 해체주의 양식연구 -건축과 복식의 비교- (A Study of Deconstruction in Clothing -Comparison of Clothing with Architecture-)

  • 전혜정
    • 복식
    • /
    • 제32권
    • /
    • pp.293-312
    • /
    • 1997
  • Deconstructionism is a philosophical stream in the latter half of 20'th century which goes against western metaphysics and tries to deconstruct the dualism e.g. eastern/west-ern man/woman. Its main concepts are 'indi-vidual' 'other' 'difference' 'restoration of the repressed' 'decentralization' 'Today it shows strong influences in literature art, and other social fields. This study investigated inner meanings and exterior forms represented in clothing on the base of Jacques Derrida's theory in order to re-search modes of deconstruction in is. And it compared clothing with architecture among other genres of art in order to discover similarities between through and modes of art in a certain period. For illuminating concept of deconstruction I referred to the literatures of preceding studies and for deconstruction's characteristics in both clothing and architec-ture I referred work's collection book $\ulcorner$collec-tions$\lrcorner$ and other related books dealing from 1960's to this point. As a rsult there are four modes of decons-truction in both clothing and architecture as follows; 1) Differenance which is a concept of the dif-ference in time and space as being trace. 2) In termeaning of meanings which is not present in reality but re-interpreted a new in the future. 3) Interxtuality in which a texte is not alone but with others 4) Dis.De phenomenon in which distortion and fragmentation forms occur as the result of the denial of perfection and reson. There are characteristics of modes of de-construction in clothing as follows; 1) Differance; R.Gigli, P. Rabanne. G.Bersace, V.Westwood are representatives of the cloth-ing which is combined with the past the pres-ent and the future or is re-viewed as the clothing of the past in the present point of view. J. Watanabe R. Dawakubo I miyake are representatives of the clothing which is out-date but re-viewed in the sense of recollec-tion and re-usage. 2) Intermeaning of meanings: R. kawakubo I, Miyake Y,Yamamoto are representatives of the clothing which is incomplete but re-interpreted in the future and appears to be new-fashioned according to ways of bnding wearing throwing on and tying J.C. Castel-bajac K.Hamnett S.Sprouse are representa-tives of the clothing which is made up of ab -stract forms scribbling or symbolic letters which appears to be different according to view-point of observers. 3) Intertextuality ;J.P.Gaultier K.Hamnett, Comme des Gar ons are representatives of intertextuality of gender which avoids the 여-ality of man/woman J.P Gaultier G,Versace J. galliano are representatives of the intertex-tuality of time place and occasion which mixes temporality extensity and purposiveness. J.P Gaultier G,Versace are representatives of the intertextuality of coordination which combines items different in image purpose and use. P.Rabanne A,Courr ges R,Gernreic I,Miyake are representatives of the intertextuality of mat-ter which uses heterogeneous matter different from cloth. 4) Dis.De-phenomenon: R, Kawakubo I.Mi-yake J.P.Gaultier are representatives of the de-composition which discloses distortion and exag-geration of form through destructing the estab-lished way of construction J.Galliano R.Kawa-kubo Devota Y Lomba arte representatives of the decentring which restores the repressed and the alienated on the one hane and shows front-centrality on the other. Comme des Gar ones is representative of the discontinuity because of which right and left up and down are not in har-mony with one another. J,Galliano J.P,Gaultier T,Mugler are representatives of the disruption by way of which one makes one's body exposed through intentional slashes or holes. As a consequence deconstructionism enabled us to investigate similarities between through of deconstruction and modes of art interms of diffrance Intermeaning of meanings intertextuality and Dis De-phenomenon. And we found that deconstruction was a phase of development in that it as a all-comprising and multiple concept tries to pursue the new through deconstruction.

  • PDF

직관의 즉각성 요인과 효과에 대한 고찰 (A Study on the Factors and Effect of Immediacy in Intuition)

  • 이대현
    • 한국수학교육학회지시리즈A:수학교육
    • /
    • 제45권3호
    • /
    • pp.263-273
    • /
    • 2006
  • The purpose of this paper is to research the factors and the effects of immediacy in mathematics teaching and learning and mathematical problem solving. The factors of immediacy are visualization, functional fixedness and representatives. In special, students can apprehend immediately the clues and solution using the visual representation because of its properties of finiteness and concreteness. But the errors sometimes originate from visual representation which come from limitation of the visual representation. It suggests that students have to know conceptual meaning of the visual representation when they use the visual representation. And this phenomenon is the same in functional fixedness and representatives which are the factors of immediacy The methods which overcome the errors of immediacy is that problem solvers notice the limitation of the factors of immediacy and develop the meta-cognitive ability. And it means we have to emphasize the logic and the intuition in mathematical teaching and learning. Clearly, we can't solve all mathematical problems using only either the logic or the intuition.

  • PDF

해상풍력 주민수용성 비교 연구: 군산 및 제주도 주민대표 인터뷰의 텍스트 네트워크 분석을 중심으로 (A Comparative Study on Residents' Acceptance of Offshore Wind Farms: Focusing on a Text Network Analysis of Interviews with Local Representatives in Gunsan and Jeju)

  • 이상혁;박재필
    • 풍력에너지저널
    • /
    • 제13권2호
    • /
    • pp.23-30
    • /
    • 2022
  • According to the "Offshore Wind Development Plan," large-scale project-oriented supply expansion is necessary to achieve 12 GW by 2030. But implementation may be delayed due to difficulty in securing the acceptance of residents. This study looked at residents' acceptance by comparing the perceptions of local representatives in Gunsan and Jeju. To this end, six in-depth interviews were conducted and the entire contents of the interviews were converted to text files. By using text network analysis (Netminer 4.4), the cognitive structure of local representatives was analyzed and compared. Based on the analysis results, Maldo, Myeongdo and Bangchukdo in Gunsan are promoting offshore wind farms in fishing license areas of the three islands in order to respond to opposition from other fishing village fraternities. In Dumo-ri, Jeju, important discussions and decisions related to offshore wind farms were decided in meetings (offshore wind power promotion committee, village assembly).

FLYPES OF CLOSED 3-BRAIDS IN THE STANDARD CONTACT SPACE

  • Ko, Ki-Hyoung;Lee, Sang-Jin
    • 대한수학회지
    • /
    • 제36권1호
    • /
    • pp.51-71
    • /
    • 1999
  • We classify all conjugacy classes of 3-braids that are related by flypes on representatives. Among them we determine which classes have representatives that admit both (+) and (-) flypes as an effort to search for a potential example of a pair of transversal knots that are topologically isotopic and have the same Bennequin number but are not transversally isotopic.

  • PDF

기업 고객상담실의 직무내용과 필요능력에 관한 연구 - 고객상담실 직원을 대상으로 - (A Study on the Job Description and Necessary Abilities for Consumer Affairs Department in Business)

  • 이승신;이기춘;박명희;송인숙;이은희
    • 대한가정학회지
    • /
    • 제40권3호
    • /
    • pp.115-136
    • /
    • 2002
  • The purpose of this study was to find out job description and necessary abilities for Consumer Affairs Department Service in business. This study was done using survey by mail to the representatives in Consumer Affairs Department in business. 354 representatives were used for the sample. The business was selected 32 among 107 in OCAP(Organization of Consumer Affairs Professionals in Business), from September 25 to October 5, 2000. The results were analyzed from 96 representatives, 23 business. The results of this study are as follows: 1. The degree of importance and participation on the job description in Customer Service Department was analyzed. The most important job was related to consulting. Consumer management and information collect & provision were next important job in consumer affairs. 2. When the degree of participation on the job description compared to the degree of importance, we found that the general level of participation on the job was a little lower than the degree of importance on the job. Especially, the biggest difference was found in the formation of focusing customer. The smallest difference was found in the field of consulting. 3. The most necessary ability for the representative of consumer affairs department in business was responsibility and sincerity, communication skill. The big difference of present ability and necessary ability of representative was persuasive power and communication skirt.