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http://dx.doi.org/10.11627/jkise.2019.42.3.242

A Study on the Impact of Corporate Communication on Work Performance  

Lee, Ji-Hun (Department of Business Administration, Seowon University)
Baek, Chaehwan (Department of Business Administration, Seowon University)
Publication Information
Journal of Korean Society of Industrial and Systems Engineering / v.42, no.3, 2019 , pp. 242-251 More about this Journal
Abstract
The purpose of this study was to identify the relationship between complexity, tacit knowledge, know-how, perception, and perception on business performance, and to suggest management implications for corporate performance and organizational executives. Therefore, the implications of this study are as follows. First, corporate representatives and staff in charge of organization should be able to access various information and contents through various routes about the work of members of the organization, and should make efforts to freely communicate among members. Second, corporate representatives and organizational practitioners should consider using the traditional methods of communication within their work, but allowing more informed and inmates to do more off-the-job activities that can increase intimacy with each other. Third, corporate representatives and organizational practitioners should provide a situation in which they can acquire work knowledge in a variety of ways, but must devise communication methods to increase information sharing and information value among members. Fourth, corporate representatives and organizational practitioners should endeavor to provide employees with educational support, family invitation events, awards and bonuses, and compliments that will make them more interested in their work. Lastly, corporate representatives and organizational practitioners are encouraged to maintain effective communication, employee pride, etc., so that the concentration of work, achievement, quality and productivity of work, and high professionalism can be maintained. You will have to work hard.
Keywords
Complexity; Tacit knowledge; Know-how; Recognition; Performance;
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