• Title/Summary/Keyword: Trust in Superiors

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A Study on the Structural Relationship between Authentic Leadership, Trust in Superiors, Organizational Silence, Turnover Intention, and Counterproductive Work Behaviors (진성리더십과 상사에 대한 신뢰, 조직침묵, 이직의도, 반생산적 과업행동 간의 구조적 관계에 관한 연구)

  • Kwon, Hyeok Gi
    • Journal of Korea Society of Industrial Information Systems
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    • v.22 no.4
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    • pp.131-147
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    • 2017
  • This Study is to Comprehensively Analyze the Influence of Authentic Leadership on Turnover Intention, and Counterproductive work Behaviors through the Mediate of trust in Superiors, Organizational Silence, Placing Emphasis on the Importance and Necessity of Authentic Leadership. An Empirical Analysis has been Conducted Targeting the Employees of Medium-sized Manufacturers in Busan. According to the Results of this Empirical Analysis, the Components of Authentic Leadership is Classified into the Transparency, Morality, Balanced Way of doing things, and Self-Recognition of Superiors and all of the Above-mentioned ones are found to have a Positive(+) Significant Effect on Trust in Superiors. Secondly, Trust in the Superiors is Found to have a Negative(-) Significant Effect on the Organizational Silence(Acquiescent, Defensive) of Employees. Thirdly, Organizational Silence is to have a Positive(+) Significant Effect on the Turnover Intention and Counterproductive work Behaviors.

Effects of Transformational Leadership on Trust, Perceived Support from Superiors, and Organizational Citizenship Behavior of Employees in Coffee Shop Industry - Moderating Role of Locus of Control - (커피전문점에서의 변혁적 리더십이 신뢰, 상사후원인식 및 조직시민행동에 미치는 영향 - 종사원 통제위치의 조절효과를 중심으로 -)

  • Seong, Woon-Joo;Yoon, Hye Hyun
    • Journal of the Korean Society of Food Culture
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    • v.32 no.1
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    • pp.10-17
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    • 2017
  • This study aimed to examine the effects of transformational leadership on employees' trust, perceived support from superiors, organizational citizenship behavior, and moderating effects of locus of control. Using the Amos program, this study tested reliability and fitness of the research model and verified five hypotheses based on empirical data from 233 employee samples in coffee shops. The result of this study shows that positive consideration and charisma of transformational leadership positively influenced employees' level of trust toward superiors and perceived support from superiors. Trust had positive effects on promotion of organizational citizenship behavior of employees. Lastly, analysis of the moderating effect of locus of control showed that a lower level of extrinsic control and higher level of intrinsic control were both positively correlated with greater receptiveness to transformational leadership. The findings in this study identified several significant factors of employee effectiveness influenced by transformational leadership in the coffee shop industry. Limitations and future research directions are also discussed.

Influence of Superiors' Leadership on Trust and Job Satisfaction in Hotel (관광호텔 상사리더십이 상사신뢰와 종사원 직무만족에 미치는 영향)

  • Nam, Tacg-Yeong;Lee, Gye-Hee;Jee, Bong-Gu
    • The Journal of the Korea Contents Association
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    • v.12 no.11
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    • pp.412-421
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    • 2012
  • The aim of this paper is to improve employee job satisfaction through the influence of superiors' leadership related to trust and job satisfaction of hotel employees who strive to provide better service for guest. We analyzed the correlation between superior's leadership and the trust and job satisfaction of the employees. The result of this analysis indicates that the influence of the superiors' leadership on the trust and job satisfaction of employees favourable, and worthy of individual consideration and conditional compensation. Job satisfaction for employees has a direct correlation with each situation and reward of state of affairs. Further, the influence on job satisfaction is shown as statistically significant in relation to the senior's trust.

Team Commitment and Job Productivity Influential from Organizational Trust, Trust in Superior and Trust to Colleague Perceived by Revenue Officers (세무공무원이 지각하는 조직신뢰, 상사신뢰, 동료신뢰가 팀몰입과 직무생산성에 미치는 영향)

  • Hong, Soon-Bok
    • The Journal of the Korea Contents Association
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    • v.10 no.4
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    • pp.274-281
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    • 2010
  • The objective of the present study lied in providing empirical analysis over subjects of revenue officers targeted for suggesting effective managerial way for enhanced job productivity by using team commitment as a mediator in the correlation between trust and job productivity. As a result, it was identified that organizational trust, trust in superiors and trust to colleagues perceived by revenue officers have positive effects on team commitment, while the higher team commitment leads to higher job productivity, accordingly leading to better efficiency in carrying out tax-related administration and improving the level of satisfaction as for tax payers. It demonstrated that managers in tax-related organizations must create the foundation affordable for revenue officers to be widely exposed to participate in organization-related key decision-making processes in such a way that encourages and initiates them to have stronger loyalty and self-confidence based on common identity. Furthermore, much effort shall be continuously paid in designing personnel and organizational management policies in order for them to have faithfulness and adherence to their belonged organization.

Trust on Superiors and Organizational Effectiveness (공공조직에서 상사신뢰와 조직유효성에 미치는 영향)

  • Hong, Soon-Bok
    • The Journal of the Korea Contents Association
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    • v.7 no.3
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    • pp.197-206
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    • 2007
  • The high commitment of a revenue officer makes to raise efficiency, can be directly related to task result and validity. The fundamental process through trust in superior, consisting the core of tax execution, needs to be studied significantly. This study is proposed to verify the practical influence of trust in superior with respect to productivity, participation in decision-making, and concentration. These factors are important prerequisites with respect to task processing of a tax revenue officer. As the result of analysis, the more trust in superior effects on the statue of productivity, participation in decision-making and concentration. It is the proof that the trust in superior procedure contributes in the aspects of productivity, participation in decision-making and concentration through the process of encouraging organizational validity.

Distrust in the Usefulness of Organizational Trust (조직신뢰의 유용성에 대한 불신)

  • Myung Un Kim
    • Korean Journal of Culture and Social Issue
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    • v.11 no.spc
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    • pp.57-67
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    • 2005
  • This paper attempted to explore the plausible reasons why change activities to build up organizational trust might be often short-lived, even though it can become the most valuable social capital for an organization. Based upon a reference data collected from a large company in various methods, retrospective rationalization, difficulties embedded in the processes of realizing the five bases of organizational trust (such as openness, consistence, fairness, consideration, and pride), and top management's negative conviction were identified and discussed as fundamental reasons for the distrust in the usefulness of organizational trust. In addition, middle managers' overcautiousness about their superiors' feeling and organizational cynicism as contributing factors for the distrust in the form of vicious circle were discussed.

The Effects of Nurses' Working Environment and Reliability with Superiors on Turnover Intention (간호사의 병원근무환경과 상사와의 신뢰도가 이직의도에 미치는 영향)

  • Kim, Min-Young
    • Journal of the Korea Convergence Society
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    • v.9 no.10
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    • pp.457-465
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    • 2018
  • The purpose of this study is to investigate the effect of nurse's hospital work environment and supervisor trust on turnover intention. The subjects were 122 nurses in five hospitals in B city and collected data by using giving questionnaire, and used the SPSS 22.0 program to analyze. As a result of the study, there was a positive correlation between the hospital environment and turnover intention (r=534, p<.001), there were negative correlation between hospital work environment and supervisor trust(r=-.232, p=.010), between supervisor trust and turnover intention (r=-.314, p=.001). The factors affecting the turnover intention of nurses were hospital work environment (${\beta}=.505$, p<.001), supervisor trust (${\beta}=-.229$, p=.003), and job position (${\beta}=-.213$, p=.011). Therefore, in order to reduce the turnover intention of nurses, it is necessary to improve the hospital work environment and to establish a strategic program to build and improve supervisor trust.

A study on the relationship between social capital and organization trust, recommendation intention, and turnover intention (사회적 자본과 조직신뢰, 추천의도 및 이직의도 간의 관계에 관한 연구)

  • Han, Na-Young;Kwon, Hyeok-Gi
    • Management & Information Systems Review
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    • v.35 no.1
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    • pp.253-271
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    • 2016
  • This study is to investigate the impact of the social capital on organization trust, and the impact of the organization trust on recommendation intention, and turnover intention. And by this it is also to integrally analyze through what route social capital affects the recommendation intention and turnover intention. An actual analysis through covariance structural equation model was made targeting the members of small and medium sized manufacturing companies. The results of the actual analysis showed that the relational dimension in the social capital had an positive(+) and the most pervasive effect on the organization trust. Relational dimension refers to the formation relationships among members and has a significant value in the interaction in the relation between subordinates and superiors, between colleagues, and between departments. Secondly, the cognitive dimension in the social capital was revealed to have no significant effect on the organization trust and structural dimension was revealed to have a positive(+) effect on the organization trust. Structural dimension refers to the capital value which shows itself in the social network and relationship existing between the members and is formed through building the best network within an organization. Thirdly, organization trust was revealed to have a positive(+) impact on the recommendation intention and to have a negative(-) impact on the turnover intention. Finally, the summary, implications, limitations, and future research direction of this study were presented.

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The Influence of Organizational Members' Perception of Interactional Justice on Creativity: The Mediating Effect of Trust in Leader and Moderating Effect of Procedural Justice (상호작용 공정성 인식이 구성원의 창의성에 미치는 영향: 절차공정성의 조절효과와 상사신뢰의 매개효과)

  • Wang, Yu;Kim, Yongho
    • Journal of Digital Convergence
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    • v.20 no.5
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    • pp.139-148
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    • 2022
  • The research focuses on the interactional justice of organizational members and supervisors within Chinese organizations. In terms of organizational performance, the focus is on creativity by members, based on the need for innovation today. Furthermore, it verifies the influence of moral leadership on members' innovative behavior and the various effects of trust on members' superiors. This study empirically examined 330 Chinese small practitioners and identified the role of interactional justice in increasing the creative influence of organizational members to date in Chinese small. This study will propose ways to increase the level of creative and reduce the level of procedural justice, and discuss future research directions related to this.

A Study on the Effect of Organizational Trust of the Container Terminal Operators' Employee on Organizational Citizenship Behavior -Focusing on the Moderating Effect of Organizational Support- (컨테이너터미널 운영사 구성원의 조직신뢰가 조직시민행동에 미치는 영향 -조직적 후원의 조절효과를 중심으로-)

  • Kim, Ik-Seong;Seon, Hwa;Kim, Hyun-Deok
    • Journal of Korea Port Economic Association
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    • v.39 no.1
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    • pp.65-100
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    • 2023
  • This study examines the effects of organizational trust of the container terminal operators' employee on organizational citizenship behavior and the moderating effect of organizational support in the relationship between the two variables. In order to efficiently achieve the purpose of this study, an empirical analysis was conducted by distributing a literature review and a questionnaire, and the results of the study are as follows... First, the organizational trust of the container terminal operators' employee was found to have a significant positive (+) effect on organizational citizenship behavior, and trust in the company appeared to be more important than trust in the superior, indicating trust in the institutional aspect. This means that formation has more influence on organizational citizenship behavior... Second, it was confirmed that the organizational support of the container terminal operators' employee can lead to active participation in organizational citizenship behavior through the expansion of educational compensatory support. Third, among the organizational support of container terminal operators, emotional support and educational compensatory support were found to have a partial moderating effect on the relationship between organizational trust and organizational citizenship behavior." Emotional support has a moderating effect on caring and active participation behaviors in the relationship between trust in the company and organizational citizenship behaviors, and a moderating effect on caring, active participation, and non-complaining behaviors in the relationship between trust in superiors and organizational citizenship behaviors. It was analyzed that there is Compensatory educational support has a moderating effect on altruistic, caring, active participation, and non-complaining behavior in the relationship between trust in the company and organizational citizenship behavior. It was analyzed that there was a moderating effect on active participation and non-complaining behavior. These analysis results mean that members' trust in the company further increases through the container terminal operator's emotional support and educational reward support. As uncertainty grows, it is very important to increase the trust of organizational members in the organization. sense of belonging to the organization, Emotional support that can increase immersion, improvement of work environment, provision of educational opportunities, and education-compensatory support such as a fair compensation system will increase organizational trust and induce effective organizational citizenship behavior to realize sustainable growth of the organization.