• 제목/요약/키워드: Organizational Feedback

검색결과 87건 처리시간 0.026초

종업원의 내재적 동기부여와 조직몰입 간의 관계에 있어서 조직피드백의 조절역할 (The Moderating Role of Organizational Feedback in The Relationship Between Employee's Intrinsic Motivation and Organizational Commitment)

  • 이종건;곽원준
    • 벤처창업연구
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    • 제10권5호
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    • pp.165-173
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    • 2015
  • 최근 개인주의와 무한경쟁의 심화로 공동체의식의 형성이 쉽지 않은 기업 상황에서 조직몰입에 대한 관심이 높다. 조직몰입은 가장 중요한 종업원 태도 가운데 하나로 여겨져 왔으며, 학계 및 기업에서 광범위하게 논의되고 강조되어 왔다. 본 연구의 목적은 종업원의 내재적 동기부여와 조직피드백이 조직몰입에 미치는 영향과 종업원의 내재적 동기부여와 조직몰입 간의 관계에 있어서 조직피드백의 조절역할을 규명하고자 하였다. 연구자료는 국내 제조업체에 근무하는 287명의 종업원들로부터 수집되었다. 본 연구의 분석결과는 다음과 같다. 첫째, 종업원의 내재적 동기부여는 조직몰입에 긍정적인 영향이 있는 것으로 나타났다. 둘째, 조직피드백은 종업원의 내재적 동기부여와 조직몰입간의 관계를 조절하는 것으로 나타났다. 특히, 종업원의 내재적 동기부여와 조직몰입 간의 정(+)의 관계는 조직피드백이 낮을 때보다 높을 때 더 강해지는 것으로 밝혀졌다. 본 연구결과의 시사점은 다음과 같다. 첫째, 경영자들은 종업원의 내재적 동기부여를 통하여 종업원들의 조직몰입을 향상시킬 수 있다. 둘째, 경영자들은 조직차원의 피드백 제공을 통하여 내재적 동기부여를 가진 종업원들의 조직몰입 수준을 크게 향상시킬 수 있다. 특히, 경영자들은 종업원의 내재적 동기부여 수준이 높을 때, 조직피드백을 효과적으로 줄 때 종업원의 조직몰입 수준을 가장 효과적으로 높일 수 있다.

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조직공정성이 임상간호사의 이직의도에 미치는 영향: 조직침묵의 매개효과, 상사의 부정적 피드백거부성향의 조절된 매개효과 (The Effect of Organizational Justice on Turnover Intention of Clinical Nurses: The Mediating Effect of Organizational Silence and Moderated Mediating Effect of Manager's Negative Feedback Rejection Inclination)

  • 송은정;김미정;고명숙
    • 한국융합학회논문지
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    • 제11권8호
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    • pp.369-379
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    • 2020
  • 본 연구의 목적은 조직공정성이 임상간호사의 이직의도에 미치는 영향에서 조직침묵의 매개효과와 상사의 부정적 피드백거부성향의 조절된 매개효과를 확인하기 위함이다. 대상자는 300병상 이상 종합병원에 재직 중인 간호사 220명이다. 본 연구결과 절차공정성이 이직의도에 영향을 미칠 때 체념적 침묵의 매개효과가 있었고, 상호작용공정성이 이직의도에 영향을 미칠 때 친사회적 침묵과 체념적 침묵의 매개효과가 있었다. 상사의 부정적 피드백거부성향의 조절된 매개효과는 절차공정성이 체념적 침묵을 매개하여 이직의도에 영향을 미칠 때와 상호작용공정성이 친사회적 침묵, 체념적 침묵을 매개하여 이직의도에 영향을 미칠 때 유의하였다. 따라서 조직공정성이 조직침묵과 이직의도에 영향을 미칠 때 상사의 부정적 피드백거부성향을 효율적으로 관리하는 것이 필요하다.

조직구성원의 긍정피드백이 직무만족에 미치는 영향: 내적 동기부여의 매개효과와 LMX의 조절효과를 중심으로 (Impact of Organizational Member's Positive Feedback on their Job Satisfaction: The Mediating Role of Intrinsic Motivation and the Moderating Role of LMX)

  • 서순금;오상진
    • 한국콘텐츠학회논문지
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    • 제20권10호
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    • pp.593-614
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    • 2020
  • 본 연구의 목적은 긍정피드백이 직무만족에 미치는 영향을 알아보고 그 과정에서 내적 동기부여의 매개효과와 LMX의 조절효과를 실증적으로 검증하고자 하였다. 이를 위해 국내 기업의 다양한 업종의 구성원 중 총396명에게 설문하여 345명으로부터 자료를 수집하였고, SPSS 25.0 AMOS 25.0를 사용하여 설문의 타당도를 Process Macro 3.0을 사용하여 변인들 간의 인과관계와 매개효과 조절효과를 검증하였다. 연구결과, 조직구성원들의 긍정피드백은 내적 동기부여와 직무만족에 정(+)의 영향을 미치는 것으로 나타났다. 조직구성원의 내적 동기부여는 직무만족에 정(+)의 영향을 미치며, 긍정피드백과 직무만족간에 정(+)의 매개효과를 갖는 것으로 보였다. LMX는 긍정피드백과 내적 동기부여에 정(+)의 조절효과를 보였으며, 조직 구성원의 내적 동기부여는 긍정피드백과 직무만족간에 LMX에 의한 정(+)의 조절된 매개효과를 갖는 것으로 나타났다. 이러한 연구결과의 시사점은 첫째, 조직에서 최근 이슈가 되고 있는 리더의 긍정피드백은 조직구성원의 내적 동기부여를 만들어내고 그들의 직무만족을 향상시킨다는 것이다. 또한 리더와 조직구성원의 관계가 좋을수록 리더의 긍정피드백이 그들의 내적동기부여를 촉진시킨다는 것이다. 둘째, 조직의 성과와 인재육성을 위해서는 조직 구성원의 직무만족이 중요한 바, 이를 위해 조직구성원의 직무만족을 향상시킬 수 있는 다양한 방안으로 리더의 적절한 긍정피드백을 제공해야 하는 바 다양한 교육방법을 통해 리더의 역량을 배양해야 한다는 실무적 시사점을 제시하였다.

학교급식 영양사의 직무특성과 직무가치관이 조직몰입과 직무만족에 미치는 영향 (The Effect of Job Characteristics and Work Values on Organizational Commitment and Job Satisfaction of the School Foodservice Dietitians)

  • 신은경;이민지;이연경
    • 대한지역사회영양학회지
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    • 제4권3호
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    • pp.441-453
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    • 1999
  • This study aims to investigate the effects of job characteristics and work on both organizational commitment and job satisfaction of the school foodservice dietitian for the purpose of providing information for quality improvement in productivity of school foodservice. The subjects were 401 school foodservice dietitians in Taegu and the Kyungpook area. The survey questionnaires consisted of five parts including demographic characteristics, job characteristics(JCI), work values, organizational commitment(OCQ) and job satisfaction(JDI). More than half of the subjects(65.3%) were between the age of 26 to 30 years. Seventy-one percent of the participants had bachelor’s degrees and monthly wages of 83.2% ranged from 700,000 to 1,200,000 won. The education of thedietitians was found to have a significant relatinship with job satisfaction in all fields. Job characteristics such as feedback, job characcteristics such as job autonomy, feedback and friendship were positively correlated with job satisfaction. The group of dietitians with high work value scores for work as a central life interest had significantly high scores in organizational commitment(p<0.01) and overall job satisfaction(p<0.05). Job satisfaction such as work-itself, pay, supervision, promotion and co-workers were positively correlated with organizational commitment. According to the Lisrel program, organizational commitment was affected by educational level(-0.23). Job satisfaction was also affected by educational level(-0.18), autonomy(0.24), friendship(0.12), feedback(0.08), individualism(-0.07) and organizational commitment(0.44) directly. In conclusion, school foodservice dietitians may increase the level of their commitment to organization and job satisfaction by increasing autonomy, feedback adn friendship of job characteristics and work values.

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직무특성과 조직성과의 관계에서 조직공정성의 조절효과 검증 : 정부출연연구소 연구인력을 대상으로 (A Study on Moderating Effects of Organizational Justice in the Relationship between Organizational Performance and Job Characteristics of Researchers in Government-Supported Research Institutes)

  • 이승연;박수경
    • 기술혁신학회지
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    • 제22권1호
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    • pp.85-118
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    • 2019
  • 본 논문은 정부출연연구소의 연구인력의 직무특성과 조직성과의 관계에서 조직공정성의 조절 효과에 대해 분석하는 것을 목적으로 하고 있다. 이를 위해 정부출연연구소 연구인력 459명의 설문자료를 바탕으로 회귀 분석을 실시하였다. 연구결과, 첫째, 직무특성의 하위 요인 중 다양성을 제외한 자율성, 중요성, 정체성, 피드백이 직무만족에 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 직무특성 중 자율성, 정체성, 피드백은 조직몰입에 정(+)의 영향을 미치는 것으로 나타났다. 마지막으로 직무특성과 조직성과의 관계에서 조직공정성의 조절효과를 검증한 결과, 직무특성 중 자율성과 다양성이 직무만족에 자율성, 중요성, 피드백은 조직몰입에 통계적으로 유의적인 조절효과를 보이는 것으로 나타났다.

수술실 간호사의 조직시민행동 영향요인 (Factors Affecting Organizational Citizenship Behavior in Operating Room Nurses)

  • 윤미정;임여진
    • 동서간호학연구지
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    • 제28권2호
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    • pp.112-121
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    • 2022
  • Purpose: This study aimed to identify the factors related to the organizational citizenship behavior of nurses in the operating room (OR). These factors include positive psychological capital, perceived organizational culture, and job characteristics. Methods: A descriptive correlational study design was used. A total of 185 OR nurses from nine general and advanced general hospitals across three metropolitan areas in South Korea completed the questionnaires. The questionnaires included items on organizational citizenship behavior, positive psychological capital, organizational culture, and job characteristics. Descriptive statistics and multiple regression analysis were conducted using SPSS/WIN 21.0. Results: The mean score for organizational citizenship behavior was 3.62 out of 5. Positive psychological capital, relationship-oriented organizational culture, and feedback on job characteristics were verified as influencing factors of OR nurses' organizational citizenship behaviors. The explanatory power of this regression model was 48.2%. Conclusion: Reinforcement of positive psychological capital of individual OR nurses and organizational efforts to endorse relationship-oriented organizational culture is required. It follows that OR nurses' organizational citizenship behavior can be enhanced based on mutual trust, cohesiveness, and feedback on their work performance.

효과적인 팀워크를 위한 프랜차이즈 호텔 조리장의 피그말리온 리더십 (The Chain Hotel Chef's Pygmalion Leadership for Effective Teamwork of Cooks)

  • 구동우;이새미;장해진
    • 한국프랜차이즈경영연구
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    • 제7권1호
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    • pp.13-20
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    • 2016
  • Purpose - In the past, the chain hotel chefs only serve food to their customers. However recently, the hotel chefs play a pivotal role in hotel including considering various customer preferences, safety and nutrition of food, and increasing profits through effective human resource management and inventory control. With the change of the chain hotel chef's' roles, pygmalion leadership, one of new leadership styles, focuses on the effect that leader's positive expectation let subordinates have motivation and more engage in work. This study investigates the effect of chain hotel chef's pygmalion leadership on leader trust and organizational trust. Research design, data, and methodology - This study was to investigate the structural relationships among chain hotel restaurant chefs' pygmalion leadership, hotel restaurant cooks' leader trust, organizational trust, and teamwork, and how leader trust and organizational trust play mediating roles in the relationship between pygmalion leadership and teamwork. In this model, pygmalion leadership includes 4 dimensions: Climate, Feedback, Input, and Output. Data were collected using self-administered questionnaire survey on cooks of Deluxe hotel restaurants located in Seoul and Gyonggi-Do. The samples for data analyses were 243 excepting unusable responses. Result - The findings can be summarized as follows: First, climate and feedback had a positive effect on leader trust, respectively. Second, feedback and output had a statistically positive effect on organizational trust, respectively. Third, leader trust had positive effects on organizational trust and teamwork. Fourth, organizational trust had a significant effect on teamwork. Conclusions - As a chain hotel chef treats his/her staffs sincerely, they will be more engaged in work by establishing trust in their leader. Ultimately, it leads to higher sales profit and customer satisfaction. In addition, a hotel can encourage chefs and other staffs to treat each other as if the student-instructor relations, not just commanding staffs. Then, cooks build up their trust to their leader and organization for its sustained growth and development, and the internal bond in organization including teamwork is strengthened. Therefore, to strengthen teamwork and organizational trust, there should be active communication, knowledge sharing, goal sharing, and cooperation between chefs and cooks.

대구.경북지역 병원영양사의 직무특성, 업무수행도 및 조직몰입도가 직무만족도에 미치는 영향 (Effects of Job Characteristics, Job Performance and Organizational Commitment on Job Satisfaction of Hospital Dietitians in the Taegu. Kyungpook Area)

  • 이민지;이연경
    • 대한지역사회영양학회지
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    • 제5권4호
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    • pp.672-682
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    • 2000
  • The purpose of this study was to identify the effect of job characteristics, job performance and organizational commitment on job satisfaction of hospital dietitians. The first survey was carried out on 74 hospital dietitians to determine their demographic characteristics, job characteristics, organizational commitment, and job satisfaction. The second survey was carried out on 47 hospital foodservice dietitians to determine their job performance. Thirty-two percent of the subjects were aged between 26 and 30, and 62.2% had Bachelor's degrees. The dietitians felt most satisfied by their co-workers, followed by the work-itself, supervision, pay, and promotion possibilities. Dietitians who had a higher education were satisfied with pay and supervision. The longer the length of employment, the more the satisfaction with the work-itself and pay, plus the higher the monthly wage the more the satisfaction with the work-itself, pay, supervision, and co-workers. lob satisfaction was high in the group that scored high on autonomy, feedback, task identity, and friendship of in the job characteristic inventory. The job performances of nutrition counseling(r= 0.469, p < 0.01), nutrition education(r= 0.446, p < 0.01) and management of therapeutic diet(r= 0.394, p < 0.01) were positively correlated with job satisfaction. The $R^2$for the multiple regression model was 0.677, indicating that 67.7% of the variance in job satisfaction could be accounted for by feedback, organizational commitment, nutrition counseling performance, and nutrition education performance. In conclusion, the level of job satisfaction for hospital dietitians would appear to improve with increased feedback, organizational commitment, and opportunity for nutrition counseling and nutrition education.

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간호사의 조직 커뮤니케이션 만족과 조직 갈등과의 관계 (A Study of Relationships between Organizational Communication Satisfaction and Organizational Conflict among Nurses)

  • 정경화;박동영;이서영
    • 보건의료산업학회지
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    • 제6권4호
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    • pp.165-176
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    • 2012
  • The purpose of this study was to investigate the relationships between organizational communication satisfaction and organizational conflict for nurses. The research design was correlational survey. Two hundred three nurses recruited from 3 general hospitals in D city. The data collected were analyzed with SPSS/win 18.0 using descriptive methods, t-test, ANOVA, Pearson correlation coefficient, multiple regression. The result of this study reported middle levels of organizational communication satisfaction and middle levels of organizational conflict. There were significant positive correlation for organizational communication satisfaction and organizational conflict in the nurses. Significant factors influencing organizational conflict were organizational climate, media quality and personal feedback. Organizational conflict and organizational communication satisfaction management is very important. Based on the study, recommend the following : It is needed that repeat studies and consider to development and education program of the organizational communication satisfaction for nurses in hospital setting.

The Use of Feed-forward and Feedback Learning in Firm-University Knowledge Development: The Case of Japan

  • Oh, In-Gyu
    • Asian Journal of Innovation and Policy
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    • 제1권1호
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    • pp.92-115
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    • 2012
  • The problem Japanese universities face is exactly the same as that of German universities: no international recognition in world rankings of universities despite their high levels of postwar economic and technological developments. This was indeed one reason why world-class Japanese firms, such as Toyota and Sony, have avoided working closely with Japanese universities for R&D partnership and new technology commercialization. To resolve this problem, the Japanese government has continuously implemented aggressive policies of the internationalization, privatization, liberalization, and privatization of universities since the onset of the economic recession in 1989 in order to revitalize the Japanese economy through radical innovation projects between universities and firms. National projects of developing medical robots for Japan's ageing society are some of the ambitious examples that emphasize feed-forward learning in innovation. However, this paper argues that none of these programs of fostering university-firm alliances toward feed-forward learning has been successful in promoting the world ranking of Japanese universities, although they showed potentials of reinforcing their conventional strength of introducing $kaizen$ through feedback learning of tacit knowledge. It is therefore argued in this paper that Japanese universities and firms should focus on feedback learning as a way to motivate firm-university R&D alliances.