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http://dx.doi.org/10.15207/JKCS.2020.11.8.369

The Effect of Organizational Justice on Turnover Intention of Clinical Nurses: The Mediating Effect of Organizational Silence and Moderated Mediating Effect of Manager's Negative Feedback Rejection Inclination  

Song, Eun-Jeong (Department of nursing, graduate of Sahmyook university)
Kim, Mi-Jung (Department of nursing, graduate of Sahmyook university)
Koh, Myung-Suk (Department of nursing, graduate of Sahmyook university)
Publication Information
Journal of the Korea Convergence Society / v.11, no.8, 2020 , pp. 369-379 More about this Journal
Abstract
This convergent study aimed to verify the mediating effect of organizational silence and manager's inclination to reject negative feedback in the relationship between organizational justice and turnover intention of Clinical Nurses. Participants were 250 nurses working at general hospitals with 300 hospital beds or more. Examination of the mediating effect of organizational silence showed a mediating effect of acquiescent silence when procedural justice affected turnover intention. Additionally, when interactional justice affected turnover intention, prosocial and acquiescent silence mediated it. Examining the moderated mediating effect of manager's inclination to reject negative feedback showed moderated mediation effect when procedural justice mediated the acquiescent silence and affected the turnover intention. Interactional justice had a moderated mediating effect when the mediation between prosocial and acquiescent silence affected turnover intention. Therefore, it is necessary to efficiently regulate the manager's inclination to reject negative feedback when organizational justice affects organizational silence and turnover intention.
Keywords
Convergence; Organizational justice; Organizational silence; Turnover Intention; Manager's negative feedback rejection inclination;
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Times Cited By KSCI : 4  (Citation Analysis)
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