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Factors Affecting Organizational Citizenship Behavior in Operating Room Nurses

수술실 간호사의 조직시민행동 영향요인

  • Yoon, Mi Jung (Operating Room, Nowon Eulji Medical Center, Eulji University) ;
  • Im, YeoJin (College of Nursing Science, Kyung Hee University)
  • 윤미정 (노원을지대학교병원 수술실) ;
  • 임여진 (경희대학교 간호과학대학)
  • Received : 2022.04.13
  • Accepted : 2022.08.24
  • Published : 2022.11.30

Abstract

Purpose: This study aimed to identify the factors related to the organizational citizenship behavior of nurses in the operating room (OR). These factors include positive psychological capital, perceived organizational culture, and job characteristics. Methods: A descriptive correlational study design was used. A total of 185 OR nurses from nine general and advanced general hospitals across three metropolitan areas in South Korea completed the questionnaires. The questionnaires included items on organizational citizenship behavior, positive psychological capital, organizational culture, and job characteristics. Descriptive statistics and multiple regression analysis were conducted using SPSS/WIN 21.0. Results: The mean score for organizational citizenship behavior was 3.62 out of 5. Positive psychological capital, relationship-oriented organizational culture, and feedback on job characteristics were verified as influencing factors of OR nurses' organizational citizenship behaviors. The explanatory power of this regression model was 48.2%. Conclusion: Reinforcement of positive psychological capital of individual OR nurses and organizational efforts to endorse relationship-oriented organizational culture is required. It follows that OR nurses' organizational citizenship behavior can be enhanced based on mutual trust, cohesiveness, and feedback on their work performance.

Keywords

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