• Journal of Korean Library and Information Science Society
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• v.35 no.4
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• pp.215-228
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• 2004

Discussion on the use of the library service should be based on both theoretical research and practical experiences. To increase the usage level of digital reference services in Korea, various aspects of the promotion, including latent user profile, publicity, site accessibility, and evaluation are examined, based on the previous research and overseas successful approaches. Results revealed useful information for planning and implementation.

• Journal of the Korean Society for information Management
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• v.28 no.4
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• pp.263-278
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• 2011

This study analyzed the level of 326 academic librarians awareness, usability and counter strategies on the Library 3.0. The results revealed the awareness level in the following order: that (1) Mobile Library (2) Semantic Search (3) AI(Artificial Intelligent) (4) Cloud Computing (5) Ontology (6) Linked Data. The order of the future usability for the Library 3.0 was ranked (1) Mobile Library (2) Linked Data (3) Semantic Search (4) Cloud Computing (5) AI and (6) Ontology. To conclude, the level of awareness and the usability of Library 3.0 were shown to be statistically significant. There are, however, some discrepancies in awareness differ across librarians and regions. Moreover, the level of awareness for the Library 3.0 did influence the library's organizational performance but the individual librarian's competences only.

• Journal of the Korean Society for information Management
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• v.36 no.1
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• pp.137-168
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• 2019

This study measures and analyzes the university library user's sense of community, service quality assessment, user satisfaction and loyalty. In addition, the effect of the university library user's sense of community on university library user satisfaction and loyalty mediated by the assessment of the quality of service is investigated. On the basis of study result, to improve user satisfaction and user loyalty, the direction and implications of library development are presented. In order to achieve the purpose of the study, precedent research and literature were investigated, and the study model and hypothesis were established based on theoretical background. In order to verify the hypothesis, a total of 300 questionnaires were distributed to subject who had experience using the Central Library among undergraduate students at the C National University, and the final 282 sample was used for analysis. To analyze the differences depending on the general characteristics of the samples, It is the result of an independent sample t-test and one-way ANOVA. The results of the mediated effects analysis using the PROCESS macro-programs models 4 and 6 of Hayes for hypothesis testing are as follows. First, The university library user's sense of community (Service Benefits Perception and Satisfaction, Mutual sense of influence) effect the user satisfaction of university library mediated by service quality assessment at statistical significance. This showed that the higher the university library user's sense of community, the higher the service quality assessment, and the higher the user satisfaction level of university library. Second, The university library user's sense of community (Service Benefits Perception and Satisfaction, Mutual sense of influence) effect the user loyalty of university library mediated by service quality assessment and user satisfaction. This showed that the higher the university library user's sense of community, the higher the service quality assessment, the higher user satisfaction level of university library and the higher the user loyalty level of university library. The results of this study showed that the university library user's sense of community has a direct and indirect effect on enhancing user satisfaction and loyalty through the service quality assessment.

• Journal of the Korean Society for Library and Information Science
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• v.48 no.2
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• pp.201-220
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• 2014

This study examines user satisfaction and information behavior of information commons in the National Digital Library (NDL) of Korea through survey method. It analyzed service quality factors that affect the overall user satisfaction, and users' information behavior according to the physical spaces/facilities in the information commons. User satisfaction factors were developed to measure library satisfaction in all aspects of the eleven physical spaces/facilities of information commons service, and information behavior on eleven physical spaces/facilities in information commons were explored by users' character. According to survey findings, overall level of user satisfaction was maintained highly since the beginning of NDL. In particular, the facility of 'Productivity Computer Cluster' was ranked highest as 83.8 and the 'UCC Studio' was ranked lowest as 70.8 among the eleven facilities in information commons.

• Journal of the Korean Society for Library and Information Science
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• v.47 no.4
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• pp.275-294
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• 2013

This study utilizes structural equation modeling process to identify contributing factors that have been extracted through the first study of exploring library service and image building related factors. This study, specifically, tests the relationships between endogenous and exogenous variables that are assumed to have inherent relationships when building public library service image. As denoted from the first study, this one uses three dimensions and nine conceptual level constructs and 20 different measurement items for further test. The results of this study is that particular items to measure the image for the users would not have been fitted to the other set of samples. Also, there are differences between the two employee groups in the recognitions of images.

• Journal of Korean Library and Information Science Society
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• v.44 no.4
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• pp.71-92
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• 2013

The purpose of this study was to identify the service factors of university libraries which aim to improve the educational welfare of the disabled, and to develop an evaluation indicator to evaluate these vital service factors. To proceed with this study, guidelines of public library services for people with disabilities, and previous research and job description of academy library analysed and developed indicators suited for evaluating academic library services for people with disabilities. A pilot survey and main survey about the evaluation factors and indicators conducted with librarians who work for university libraries, and the questions were refined by exploratory factor analysis of the data collected from the survey. As a result, through the process of identifying reliability and validity, it turned out that the evaluation factor and subordinate index of university library services for the disabled consisted of 8 factors and 33 indicators.

• Journal of the Korean Society for Library and Information Science
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• v.53 no.3
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• pp.63-82
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• 2019

Libraries are recently emerging as the core institutions designed to resolve the information equality that is forecasted to further deepen with the arrival of the fourth industry revolution era. This study thus analyzed the trends of studies on the library services offered to people suffering information inequality in Korea, and proposed measures for the activation of the research and future studies so as to strengthen the domestic library services targeting the people suffering information equality and to promote the research. As a result, proposed as measures for the activation of research were (1) Policy support and project expansion at the national level, (2) Various approaches and research environment creation at the academic level, (3) Strengthening of services for the various levels of people suffering information inequality and deployment of professional librarians at the level of libraries, and (4) Encouraging librarians to enroll with graduate schools and to conduct research. Further, proposed were the future studies that can be approached according to the various levels of people suffering information inequality, such as disabled people, multicultural family members, elderly people, children, youth, agricultural and fishing areas, low-income people, and refugees(North Korea defectors).

• Journal of Korean Library and Information Science Society
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• v.13
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• pp.167-201
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• 1986

The purpose of this study is to provide the information for the developing rational curriculum that is necessary in the socio-cultural situation by comparativing and analyzing the library and information science education of India and Pakistan. The conclusions of the study can be summarized as follows: 1) It is desirable that Master's degree course and M. Phil. program in India, Post-graduate diploma course and Master's degree course in Pakistan should be integrated as Master's degree course. 2) It is desirable that the duration of Master's degree course should be extended. 3) The variously expressed papers that represented the same subject or content should be unified. 4) In Bachelor's level, India establishes the various papers of library and information science, but Pakistan offers largely the core papers. 5) It is desirable that papers of historical research, progressive reference service, and information science should established, and introductory papers should be united in introduction to library and information science. 6) In Master's degree course, Indian curriculum is more up-to-date and pertinent than Pakistan's. 7) Each university should establish the papers of types of libraries standing for characteristic of his university, and harmonize library science and information science. 8) The reason that curricula of two countries are different from each other is due to lack of inter-university cooperation and standard of curriculum, therefore it is required a continuing research and effort to su n.0, pplement and reorganize the curriculum.

• Journal of the Korean Society for information Management
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• v.31 no.1
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• pp.163-187
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• 2014

The purpose of this study is to explain information usage behavior of researchers in the field of ocean science and technology. The study mainly collected primary data for advancement of special library services as well as establishment of personalized information services based on personal characteristics such as age, education level, and area of research. The data collection was conducted for two weeks during January 2014, through a web survey to 348 researchers in national ocean research institutions in South Korea. Total of 115 researchers replied. The analysis showed that the most preferred type of information medium was a scholarly journal. Researchers used more foreign published journals compared to Korean ones, while favoring digital formats rather than printed ones. The top channels for information collection were 'web search' and 'affiliated libraries.' Most pointed out difficulties of data collection were 'lack of variety of digital resources in affiliated libraries' and 'reluctance to use charged information.' Key elements for satisfactory user experience were ranked in the order of 'digital library system,' 'library staff,' and 'library collection' and so on;which proves the close relationship between library service and information usage service satisfaction. The result of an assessment for demands in special libraries showed that 'personalized information search service,' 'project support service,' and 'research direction analysis service' should be implemented in the future.

• Journal of the Korean Society for Library and Information Science
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• v.50 no.3
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• pp.215-247
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• 2016

This study was performed in order to derive components that librarians think preferentially necessary and realistically important when applying the NCS 'Library and Information Administration's duty' to the library working environments. It was possible by evaluating and analyzing the importance and utilization of ability unit and its element which are the components of NCS 'Library and Information Administration's duty'. First, ability units of 'User Information Services', 'Reading and Culture Programs' were higher in importance and utilization at the same time. Ability units of 'Library and Information Practical Research Perform', 'Library and Information Curation', 'Library and Information System Operation' were lower in importance and utilization when we evaluate the importance and utilization of ability unit and its element which are the components of NCS 'Library and Information Administration's duty'. Second, components of 'Reading and Culture Programs', 'User Information Service', 'Library and Information Collection' were higher in the order, and components of 'Library and Information Curation', 'Library and Information System Operation', 'Library and Information Practical Research Perform' were found lower in demands as the desirable level and the current level appear less common when we analyzed the demands on the duty components utilizing Borich requirements analysis model. Third, six ability units of 'Reading and Culture Programs', 'User Information Services', 'Library and Information Collection', 'Library and Information Services Marketing', 'Library and Information Preservation', 'Library and Information Use Analysis' were derived as priority components when we analyzed the priority of the duty component (ability unit) utilizing The Locus for Focus model.