Browse > Article

Development of Evaluation Indicators for Level of Service on Academic Library Users with Disabilities  

Park, Jong-Bae (성균관대학교 학술정보관 자연정보운영팀)
Publication Information
Journal of Korean Library and Information Science Society / v.44, no.4, 2013 , pp. 71-92 More about this Journal
Abstract
The purpose of this study was to identify the service factors of university libraries which aim to improve the educational welfare of the disabled, and to develop an evaluation indicator to evaluate these vital service factors. To proceed with this study, guidelines of public library services for people with disabilities, and previous research and job description of academy library analysed and developed indicators suited for evaluating academic library services for people with disabilities. A pilot survey and main survey about the evaluation factors and indicators conducted with librarians who work for university libraries, and the questions were refined by exploratory factor analysis of the data collected from the survey. As a result, through the process of identifying reliability and validity, it turned out that the evaluation factor and subordinate index of university library services for the disabled consisted of 8 factors and 33 indicators.
Keywords
University students with disabilities; Educational welfare; Academic library service with disabilities; Evaluation factors; Evaluation indicators;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
연도 인용수 순위
1 Oud, Joanne. "How well do Ontario Library web sites meet new accessibility requirements?" Partnership: the Canadian Journal of Library and Information Practice and Research, Vol.7, No.1(2012), pp.1-17.
2 Pinder, Chris. "Customers with disabilities: the academic library response." Library Review, Vol.54, No.8(June 2005), pp.464-471.   DOI   ScienceOn
3 Samson, Sue. "Best practices for serving students with disabilities." Reference Services Review, Vol.39, No.2(February 2011), pp.260-277.   DOI   ScienceOn
4 정재영, 정혜미. "장애인 이용자의 요구분석을 통한 대학도서관 서비스 개선방안에 관한 연구." 한국도서관.정보학회지, 제41권, 제2호(2010. 6), pp.189-207. (Chung, Jae-Young, Jeong, Hye-Mi. "Improvement Plan for Library Services Through the Disabled Users' Needs Analysis in University Library." Journal of Korean Library and Information Science Society, Vol.41, No.2(June 2010), pp. 189-207.)
5 정재영. "대학도서관의 장애인서비스 제공방안에 관한 연구." 한국도서관.정보학회지, Vol.40, No.1(2009), pp.73-91. (Chung, Jae-Young. "A Study on the Effective Services Model for Disabled Users in University Libraries." Journal of Korea Library and Information Science Society, Vol.40, No.1(2009), pp.73-91.)
6 ALA Home page, [cited 2012. 12. 27].
7 Carter, Catherine J. "Providing services for students with disabilities in an academic library." Education Libraries, Vol.27, No.2(Winter 2004), pp.13-18.
8 CLAUD Home page [cited 2012. 12. 10].
9 English, J.M. & Kernan, Gerard L. "The prediction of air travel and aircraft technology to the year 2000 using the Delphi method." Transportation Research, Vo.10, No.1 (February 1976), p.1-8.   DOI
10 Heaven, Suzanne. "The provision made by higher education library services for people with disabilities." Library & Information Research, Vol.28, No.9(Winter 2004), pp.24-30.
11 Howe, Abigail. "Best Practice in Disability Provision in Higher Education Libraries in England Specializing in Art, Media, and Design." New Review of Academic Librarianship, Vol.17, No.2(October 2011), pp.155-184.   DOI
12 IFLA Home page, [cited 2012. 12. 3].
13 Jones, Sandra. Recommendations to improve accessibility for disabled users in academic libraries. Bristol : CLAUD, 2002..
14 성태제, 시기자. 연구방법론. 서울 : 학지사, 2006. (Seong, Tae-Je, Si, Gi-Ja. Research Methodology. Seoul : Hakjisa, 2006.)
15 Lenn, Kathy. "Library services to disabled students: Outreach and education." The Reference Librarian, Vol.25, No.53(1996), pp.13-25.   DOI
16 O'Neill, Anne-Marie & Urquhart, Christine. "Accommodating employees with disabilities: Perceptions of Irish Academic Library Managers." New Review of Academic Librarianship, Vol.17, No.2((January 2011), pp.234-258.   DOI
17 배경재, 곽승진. "시각 장애인의 정보접근성 향상을 위한 유비쿼터스 도서관 구축에 관한 연구." 한국도서관.정보학회지, Vol.37, No.2(2006), pp.273-290. (Bae, Kyung-Jae and Seung-Jin Kwak. "A Study of Developing the Ubiquitous Library for the Improvement of Information Accessability of the Blind." Journal of Korea Library and Information Science Society, Vol.37, No.2(2006), pp.273-290.)
18 송지준. SPSS/AMOS 통계분석방법. 파주 : 21세기사, 2012. (Song, Ji-Joon. SPSS/AMOS Statistics. Pajoo : 21century, 2012.)
19 윤희윤. "주요 국가도서관의 장애인서비스 정책 연구." 한국도서관.정보학회지, 제38권, 제4호(2007. 12), pp.215-240. (Yoon, Hee-Yoon. "A Study on the National Library Service Policy for the Disabled Persons in Developed Countries: Focusing on the U.S.A., the U.K., and Japan." Journal of Korean Library and Information Science Society, Vol.38, No.4(Dec. 2007), pp.215-240.)
20 윤희윤. "공공도서관의 지식정보 취약계층서비스 전략." 한국도서관.정보학회지, Vol.43, No.2(2012), pp.53-75. (Yoon, Hee-Yoon. "Strategies of the Knowledge and Information Services for Vulnerable Classes in Public Libraries." Journal of Korea Library and Information Science Society, Vol.43 No.2(2012), pp.53-75.)
21 이선우. 장애인복지의 이론과 실제. 서울 : 집문당, 2009. (Lee, Sun-Woo. Social welfare for disabled people: theory and practice. Pajoo : Jipmoondang, 2009.)
22 이훈영. 연구조사방법론. 서울 : 청람, 2012. (Lee, Hoon-Young. Research Methodology. Seoul : Chungram, 2012.)
23 日本圖書館協會 障害者サ-ビス委員會. 障害者サ-ビス. 東京 : 日本圖書館協會, 2003. (Japan Library Association, Committee of Library Service with Disabilities. Library Service with Disabilities. Tokyo : Japan Library Association, 2003.)
24 임미경. 장애 대학생의 교수-학습에 대한 교수자와 학습자의 인식 연구. 박사학위논문, 창원대학교대학원 교육학과, 2008. (Im, Mi-Gyeong. A Study on Professors and Students' Perception of Teaching-Learning of Students with Disabilities in University. Ph.D. diss., Changwon National University, 2008.)
25 국립장애인도서관지원센터. 도서관 장애인서비스 기준 및 지침. 서울 : 국립중앙도서관 국립장애인 도서관지원센터, 2009. (The National Library Support Center for the Disabled. Standards and Guidelines for Library Services for the Disabled. Seoul : The National Library of Korea, 2009.)
26 장보성, 김은정, 남영준. "장애인 이용자의 도서관불안 측정과 분석 : 공공도서관을 중심으로." 한국도서관.정보학회지, Vol.41, No.3(2010), pp.309-327. (Jang, Bo-Seong, Eun-Jeong Kim, and Young-Joon Nam. "Measurement and Analysis of Library Anxiety among Library Handicapped User." Journal of Korea Library and Information Science Society, Vol.41, No.3(2010), pp.309-327.)
27 교육과학기술부. 특수교육 연차보고서. 서울 : 교육과학기술부, 2011. (The Ministry of Education and Science Technology. 2011 Annual report of special education. Seoul : The Ministry of Education and Science Technology, 2011.)
28 교육과학기술부 홈페이지 [인용 2013. 1. 10]. (The Ministry of Education and Science Technology Home page [cited 2013. 1. 10].)
29 강숙희. "공공도서관의 장애인서비스 활성화 방안." 한국도서관.정보학회지, Vol.40, No.4(2009), pp.353-379. (Kang, Sook-Hee Kang. "A Study on Enhancement of Library Service for the Disabled in Public Libraries." Journal of Korea Library and Information Science Society, Vol.40, No.4(2009), pp.353-379.)
30 김선호. "공공도서관의 난독인 정보봉사 모델에 관한 연구." 한국도서관.정보학회지, Vol.40, No.2(2009), pp.183-206. (Kim, Seon-Ho. "A Study on the Service Model of the Public Libraries for Dyslexics." Journal of Korea Library and Information Science Society, Vol.40, No.2(2009), pp.183-206.)
31 김신영. 직무분석을 통한 대학도서관 직무모형 개발 연구. 박사학위논문, 연세대학교 대학원 문헌정보학과, 2009. (Kim Sin-Young. A Study on the Development of Duty Model based on the Job Analysis for Korean Academic Libraries. Ph.D. diss., Yonsei University, 2009.)
32 김주환, 김민규, 홍세희. 구조방정식모형으로 논문 쓰기. 서울 : 커뮤니케이션북스, 2009. (Kim, Joo-Han, Kim, Min-Gyu, Hong, Se-Hee. Writing Research paper using Structural Equation Model. Seoul : CommunicationsBooks, 2009.)
33 김현선. 대학도서관의 장애인 서비스 현황분석 및 국가단위 프레임워크. 석사학위논문, 서울여자대학교 문헌정보학과, 2013. (Kim, Hyun-Sun. A Study on the Analysis of Current Situation of Academic Library Service and the Development of National Strategic Framework for Disabled Users. M.D. thesis, Seoul Women's University, 2013.)