• Journal of the Korea Society of Computer and Information
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• v.19 no.12
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• pp.247-255
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• 2014

This study supplements the existing bus information system's weakness which is a text-based system, transmits GUI based user request contents, design and implements the bus information system using smart-phone GPS. The existing bus information system had to install the terminals on the bus and take enormous expenses on maintenance with setting up the direction board on each bus station. The proposed system provides bus route and user location using the smart-phone map screen, finds the nearest bus station, indicates the bus route on map screen, applies our algorithm which increases accuracy of the bus arriving time, and provides route construction of the inner-cycle bus. The accuracy of the estimated bus arriving time has increased to about 88.71% which is 22.71% more than the existing system whose accuracy is 67% and improved into GUI form that the existing system was on text and table UI. Consequently, the upgraded bus information system uses the smart-phone GPS to supplement the existing bus information system and satisfies different requests of users.

• Journal of Digital Convergence
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• v.18 no.5
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• pp.473-484
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• 2020

The purpose of the research is to propose ways to activate package tours through active promotion by verifying the motives and constraints pursued by customers of package tours, highlighting the advantages of content development and package tours that are revived in their needs. This study verified empirical analysis using SPSS 25.0 for 481 adults aged 19 or older who experienced package tours. The results of the research analysis are as follows. First, the daily escape, external activities, and service appeal of the tourist motivation were all verified with a positive impact on attitude. Second, it was found that the inherent constraints of tourism constraints had a negative effect on the relationship with attitudes, but the structural constraints were not significantly affected. Third, attitudes have shown to have a positive effect on satisfaction. Based on these results, I have described what factors tourists feel important when participating in package tour products, and hope that The factors will be useful in exploring the development of customized products required by tourists. It will need to be expanded to realistic comparative studies needed to revitalize package tours in the future.

• Journal of The Korean Association of Information Education
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• v.13 no.3
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• pp.393-400
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• 2009

As one of leading media converging broadcasting and telecommunications, IPTV is required to pursuit the idea of public interest from broadcasting industry and universal service from telecommunications industry as well as satisfying industrial effect. It needs to consider both industrial effect and public benefit when vitalizing IPTV services. The project of providing IPTV-based interactive public services is expected to enhance accessibility of public services, present shape of new public service in broadcasting-telecommunication convergence environment, resolve the shortage in contents supply which is one of most important problems in IPTV services. In this research understanding the overall response such as service usage status, satisfying/dissatisfying factor, trend of preference of the customer using IPTV-based interactive public services, we analyze what the public service mean in IPTV environment and public identity of IPTV. And we have investigate effective developing method and ripple effect of IPTV-based public services on broadcasting and telecommunications converged ecosystems.

• Journal of the Korean Society for information Management
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• v.29 no.1
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• pp.351-374
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• 2012

Recently, the website of university archives is becoming greatly significant to users who retrieve and utilize university archives and records. This study aims to meta-analyze university archives in Korea in terms of usefulness, usability, information quality, and web accessibility in order to improve the functionality and usefulness of university archives websites. The result of the study suggests that university archives should increase the number of the digital records and to develop communication chanels, such as blog, chatting room, digital reference services for activating use of university records. Secondly, university archives make efforts to develop systematic collecting and managing procedures and to build relevant digital collections. Thirdly, the websites of university archives develops more user-friendly interfaces and web design to improve user satisfaction. Finally, the websties of university archives should follow the standards on web accessibility.

• Journal of Digital Convergence
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• v.14 no.2
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• pp.41-48
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• 2016

This paper identifies the factors affecting user satisfaction for the successful application of Smart-education in national defense recently at the national level and suggests the political implications through the empirical research to nurture creative talents globally. The study model was designed by setting the influencing factors on the user satisfaction of smart education. In order to verify the reliability of the measurement item, it was calculating the coefficient Cronbach's ${\alpha}$ and validity was verified by carrying out factor analysis. The empirical results of this doctoral dissertation as a Smart-education, factors affecting user satisfaction, content, management, internal organization, user characteristics, such as classified into five areas detailed factors as independent variables correlation analyzes were carried out factors influencing the most effective impact on training and user satisfactions were tested.

• Journal of the Korea Society of Computer and Information
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• v.18 no.3
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• pp.69-77
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• 2013

This research validates the correlation between usability and functional attributes whilst comparing the degree of satisfaction of information framework used in museum mobile apps via usability evaluation in pre-visit setting. In cases of Bilbao Guggenheim and American Natural History Museum apps, the degree of satisfaction measured for information service, functional attributes, motivation for actual museum visit and during-visit usability of the apps were all highly evaluated. Such evaluation data indicates the increased usability of apps when mobile applications take user-friendly design that intuitively reflect users' interests and needs. After thorough analysis of correlation between usability and fictional attributes, data pointed to more meaning relationships existed in non-intrusiveness and personalization than other functional attributes. In conclusion, we were able to acknowledge the usability of museum mobile apps depends upon the interaction between content and functional attributes rather than entertainment factor and technology.

• Journal of Korea Society of Digital Industry and Information Management
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• v.7 no.4
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• pp.183-198
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• 2011

With the recent development of IT technology, the existing contents have been digitalized through various distribution channels. Accordingly, a lot of studies have been done in order to figure out the distribution and features of digital contents, In these studies, however, categorical characteristics of digital contents were not considered ; most of the previous researchers saw digital contents as only a single item or focused on some contents within particular part such as movie, music, etc. So, this study divides digital contents into movies, music and texts. I was going to study which factors affect Customer Satisfaction in relation with the kind of contents. With SERVQUAL as independent variables, which affect the Customer satisfaction, I used five factors :Design Quality, Information Quality, Security Quality, Communication Quality and Transaction Quality. As for the detailed items, I corrected them with Open-End Question and Pre Survey Research, which are more fit into the features of digital contents. This research conducted Principle Component Analysis, Reliability Test, Correlation Analysis and Regression Analysis. I verified that each factor of Service Qualities has a positive effect on Customer Satisfaction. Moreover, the factors of the effect are different according to the kind of digital contents. This paper was added Exploratory Study to find the best distribute channel. For the study, I search the possible distribute channel in each digital contents and their characteristic.

• Journal of Digital Convergence
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• v.18 no.3
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• pp.49-57
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• 2020

Over time, the beauty industry has entered a mature industry and cannot survive unless it changes. In reality, the AR market for virtual experimental marketing is growing in the beauty industry, and global companies like FACEBOOK in the US are investing heavily in AR. Therefore, this study utilizes augmented reality technique to find out how the experience of using AR application affects female consumers' satisfaction and how they feel. This study will focus on how the relationship with purchase intention is mediated. In addition, we will help to suggest the development direction of augmented reality with makeup by analyzing the overall factors at the time when new technology, augmented reality marketing is becoming active.

• Proceedings of the Korea Association of Information Systems Conference
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• 2005.12a
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• pp.97-109
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• 2005

노인 인구의 급격한 증가와 인터넷을 통한 정보획득의 보편화로 인하여 웹 접근성의 중요성이 부각되고 있다. 웹 접근성이란 "경제적, 지역적, 신체적, 사회적 한계로 인해 정보서비스를 받기 어려운 자들에 대한 정보 통신망의 자유로운 접근과 이용" 을 의미한다 정부기관이 선도하여 웹사이트를 통해 보다 편리하고 좋은 서비스를 국민에게 제공하려는 전세계적인 노력에도 불구하고 장애인이나 노인들에게는 아직도 웹사이트의 접근이 용이하지 못한 실정이다. 이는 웹 접근성의 문제를 발생시키는 근본 원인 중 하나인 웹 접근성(Web Accessibility)에 대한 개념 이해 및 현재 사용되는 웹사이트의 접근성 만족 유무를 정확하게 평가할 수 있는 평가 방법의 부재에 기인한다. 현재까지 웹 접근성 평가는 표준 평가항목인 W3C의 웹 접근성 지침(Web Contents Accessibility Guideline 1.0, 이하 WCAG 1.0)을 기반으로 만들어진 자동화 평가도구를 이용하여 대부분 이루어져 왔다. 자동차 평가도구를 이용한 웹 접근성 평가 방법은 평가가 용이하고 평가결과의 정량화로 인해 연구의 객관성을 높일 수 있다는 장점이 있다. 그러나 선행연구와 실험을 통해 자동화 평가도구의 문제점이 지적되고 있다. 예를 들어 전문가가 직접 스크린 리더를 통해 계산한 접근성 오류와 자동화 도구가 계산한 접근성 오류와는 많은 차이를 보이고 있다. 기존 연구에서는 자동화 평가도구의 문제점을 보완하기 위해 전문가가 직접 평가하는 매뉴얼 평가방식과의 병행을 제시하고 있으나, 근본적인 문제점을 해결하고 이를 개선할 수 있는 연구가 필요하다. 따라서 본 연구에서는 "한국형 웹 콘텐츠 접근성 지침(TTAS.0T-10.0003)"을 기본으로 하여 "EuroAccessibilty Consortium" 에서 고려하고 있는 "testable statement" 으로 통합 보안한 접근성 체크항목의 재구성과 함께 "자연어 처리" 알고리즘을 적용하여 자동화 평가도구의 개선 방안을 제시한다. 아직까지 제시된 개선방안의 적용 및 검증이 이루어지지 않아 한계점을 가지고 있으나 자동화 평가도구의 개선방안에 대한 제안은 향후 연구의 기초자료로 활용 가능할 것이며 많은 후속연구를 유발할 것으로 기대한다.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2013.10a
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• pp.575-577
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• 2013

The research was aimed at the hotel industry's employees in order to test the efficiency of e-Learning, which is emerging as the alternative training system to the conventional one. The independent variables are the quality of e-Learning, including the qualities of the system, contents, and service of e-Learning, and the learning characteristic factor, including the quality factor of e-Learning, the self-efficacy of the user, learning motivation, and the flow of learning. Furthermore, the intervening variables are its perceived usefulness and the satisfaction factor of the user known as the so-called utility of e-Learning, continuous intention to use in terms of efficaciousness, and the spread of education and training. The dependent variable is customer orientation, known as the ultimate efficaciousness of corporate e-Learning.