• The Journal of the Korea Contents Association
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• v.15 no.12
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• pp.247-256
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• 2015

This study begins with the importance of customer satisfaction in public sector, social welfare and job enthusiasm and how authentic leadership impacts the job engagement and customer orientation. To analyze and to verify the hypothesis, a Structural Equation Model was constructed, with the genuine leadership as an independent variable, the job engagement as a parameter, customer orientation as a dependent variable. Sample data was collected from 230 employees of social welfare organizations located in Yong-in city. Strong association between authentic leadership perception and costomer oreintation was identified from structural equation model, where job engagement plays significant intermediating role. In conclusion, positive perception toward leadership characteristic influence the job performance through desirable attitude formulation. Job engagement as a mediating variable strengthens the influence of autheneic leadership on the improvement in customer orientation which overcame the opposition, the exhaustion due to emotional labor and job burnout from those who are engaged in welfare facilities.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.18 no.12
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• pp.390-399
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• 2017

The purpose of this study is to investigate the effects of happiness of early childhood teachers on ego resilience and job engagement. The study subjects were 243 teachers who were working in early childhood education institutes located in K and D area. The collected data were analyzed through descriptive statistics, correlation analysis, and regression analysis using SPSS 18.0 Program. The study results are as follows. First, it was identified that the level of happiness, ego resilience, and job engagement of early childhood teachers were high. Secondly, happiness, ego resilience, and job engagement of early childhood teachers had a statistically significant correlation. Thirdly, the explanation power of happiness for ego resilience was 18% and self-acceptance, a subfactor of ego resilience, had an effect. Also, the explanation power of happiness for job engagement of early childhood teacher was vitality of 23%, and it was found to affect the subfactors of vitality of job engagement in the order of self-acceptance, positive personal relationship, and control over the environment. Also, the explanation power of happiness factors for undivided attention of early childhood teacher was 17%, and self-acceptance and positive personal relationship had a significantly positive effect on the undivided attention of teachers. Lastly, the explanation power of happiness factors for absorption of early childhood teacher was 14%, and self-acceptance among happiness factors of teachers had a significantly positive effect on the undivided attention of teachers. These study results suggest that the quality of early childhood education and happiness should be improved for the early childhood teachers and this may be a positive factor for the improvement of ego resilience and job engagement.

• Journal of Korea Society of Industrial Information Systems
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• v.24 no.6
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• pp.107-118
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• 2019

The purpose of this study is to analyze the effect of "emotional leadership" on innovative behavior and psychological depression through mediation of job engagement and self-efficacy. In order to accomplish this objective, hypotheses were set up and we distributed questionnaires to bankers and analyzed the final 294 copies. For the hypothesis test, the SPSS Process Macro was used for regression analysis and double mediation. As a result, emotional leadership positively affects self-efficacy, and self-efficacy positively affects job engagement and innovation behavior. Also, job engagement has a negative effect on psychological depression. As a result of verifying the dual mediation effect, both self-efficacy and job engagement showed a full mediating effect.

• Journal of Korea Entertainment Industry Association
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• v.14 no.1
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• pp.27-39
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• 2020

To identify the influence of senior sports instructor's positive psychological capital on organizational performance, job engagement, and innovative behavior, this study conducted a research on 227 senior sports instructors at 5 sports centers and senior sports centers in Seoul, Gyeonggi-do, and Incheon regions. The research results were as follows. First, positive psychological capital of senior sports instructors had a significant influence on all sub-factors of organizational performance. Secondly, positive psychological capital of senior sports instructors had a significant influence on all sub-factors of job engagement. Third, positive psychological capital of senior sports instructors had a significant influence on innovative behavior. Thus, this study verified that positive psychological capital is an important variable for enhancing organization performance, job engagement, and innovative behavior of group members. In addition, this study holds a great significance in proving positive psychological capital's positive influence on working environment of senior sports instructors.

• The Journal of the Korea Contents Association
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• v.18 no.8
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• pp.415-433
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• 2018

The purpose of this study is to examine the relationship between collective leadership and employee's work engagement and psychological empowerment. This study tested the impact of collective leadership on employee's work engagement and the mediating role of psychological empowerment between the two variables. And also, this study tested moderating role of self-efficacy between psychological empowerment and work engagement. A total of 237 employees in 7 companies in South Korea participated in this study. The SPSS 21.0 and M-Plus6 statistical programs were used in this study to analyze and statistically process the collected survey data. The result showed that collective leadership positively influence employee's work engagement and psychological empowerment works as mediator in the relationship between collective leadership and employee's work engagement. This results means that collective leadership is a crucial factor to facilitate employee's psychological empowerment toward employee's work engagement. Self-efficacy had moderating effect between psychological empowerment and work engagement. Finally, theoretical and practical implications of the study results have been discussed along with limitations and future direction of the study.

• Journal of Convergence for Information Technology
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• v.11 no.11
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• pp.304-311
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• 2021

The purpose of this study is to empirically research the effect of jaycustomers behavior perception on emotional dissonance, job enthusiasm, and management performance. The sample was 327 beauty workers. The research methods were conducted by frequency analysis, factor analysis, reliability analysis, correlation analysis, and simple regression analysis. First, the study shows it was confirmed that the perception of jaycustomers behavior causes emotional dissonance and loss of job enthusiasm for beauty professionals. Second, it was confirmed that the perception of the behavior of jaycustomers had a statistically significant effect on emotional dissonance. Third, the perception of the behavior of jaycustomers had a statistically significant effect on management performance. Fourth, emotional dissonance had a statistically significant effect on job enthusiasm. Fifth, it was confirmed that management performance had a statistically significant effect on job enthusiasm. Therefore, it is believed the perception of jaycustomers behavior negatively affects beauty professionals.

• Journal of Digital Convergence
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• v.16 no.11
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• pp.553-560
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• 2018

The purpose of this study is to investigate whether the job engagement mediates relationship between positive psychological capital and turnover intention in the event worker. For it, a questionnaire survey is performed for 394 participants consisted of male and female living in BUSAN. Their age is from 20 to 50. Afterwards, the collected data is analyzed using the regression analysis. Positive psychological capital is significantly positive to the job engagement. Meanwhile, positive psychological capital is significantly negative to the turnover intention. Likewise, job engagement is significantly negative to the level of turnover intention. Also, job engagement partially mediated relationship between positive psychological capital and turnover intention. Therefore, this study suggests that it will be developed the mediation program that improves both work environment and positive psychological capital to increase job engagement as well as reduce turnover intention in the event worker.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.18 no.9
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• pp.167-176
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• 2017

The purpose of this study was to examine the effect of subordinates' emotional labor on job burnout and job engagement, and verify whether job crafting moderates the relationships between emotional labor and job related attitudes. A total of 301 employees working at various companies in Korea participated in an on-line survey and the data were examined by statistical analysis. The results showed that surface acting positively affected job burnout. It was found that deep acting positively affected job engagement, while negatively affecting job burnout. The results also demonstrated that job crafting moderated the relationship between surface acting and job engagement. It is suggested that employees' proactive behaviors designed to relieve the stress of work can mitigate the negative effect of emotional behavior. On the basis of the results, the implications and future research directions were discussed.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.12 no.2
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• pp.137-149
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• 2017

This study aims to verify culture-universal invariances and culture-particular differences in the relationship of job stress, flourishing, and job engagement. For this purpose, we selected a global korean company having a local corporation in China in order to minimize the influence of organizational factor and a self-report questionnaire survey was conducted by 141 personnels of head office and 107 personnels of chinese branch. At first, the mediating effect of flourishing on the relationship between job stress and job engagement was significant for both korean and chinese personnel. Second, regression analyses were conducted in order to demonstrate influence of detailed job stress on flourishing and job engagement. As for flourishing, decision making and responsibility factor was significant for korean personnel, and lack of social support factor and job characteristic factor were significant for chinese personnel. Regarding job engagement, lack of social support factor and job characteristic factor were significant for both two samples and decision making and responsibility factor was significant for korean personnel whereas non-significant for chinese personnel. The results could give a meaningful perspectives to companies interested in extending their business abroad. Finally, implications and limitations of the study and suggestions for future research were discussed.

• Journal of Industrial Convergence
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• v.21 no.4
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• pp.157-164
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• 2023

The purpose of this study was to examine the mediating effect of self-esteem in the effect of nursing caregivers' job enthusiasm on job satisfaction. For research analysis, 160 nursing caregivers' engaged in 2 institutions located in Gyeonggi-do, 3 institutions located in Seoul, 5 institutions located in Chungcheongnam-do, and 9 institutions located in Chungcheongbuk-do were surveyed from April 1 to September 2022. Data were collected non-face-to-face using Google links until the 30th. From the collected data of 140 people, 118 copies were used for the final analysis, excluding 22 incomplete responses. First, the effect of positive(+) effect on self-esteem of nursing care workers was confirmed. Second, it was confirmed that caregivers' job enthusiasm had a positive(+) effect on job satisfaction. Third, in the effect of caregiver's job enthusiasm on job satisfaction, it was confirmed as a partial mediating effect of self-esteem. In addition, the Sobel Test was conducted to confirm the significance of the mediating effect, and the significance of the mediating effect was also confirmed. This study has significance in that it suggests social welfare practices and policy interventions necessary to increase job enthusiasm and self-esteem for job satisfaction of nursing care workers, who are the main agents of caring for the elderly.