Influence of Job Stressors on Flourishing and Job Engagement: Comparison Between Head Office Personnel and Foreign Subsidiary Personnel

직무스트레스 요인이 번영과 직무열의에 미치는 영향: 해외진출 기업의 국내 인력과 해외 현지법인 현지 인력 간의 비교 연구

  • Received : 2017.02.22
  • Accepted : 2017.04.27
  • Published : 2017.04.30

Abstract

This study aims to verify culture-universal invariances and culture-particular differences in the relationship of job stress, flourishing, and job engagement. For this purpose, we selected a global korean company having a local corporation in China in order to minimize the influence of organizational factor and a self-report questionnaire survey was conducted by 141 personnels of head office and 107 personnels of chinese branch. At first, the mediating effect of flourishing on the relationship between job stress and job engagement was significant for both korean and chinese personnel. Second, regression analyses were conducted in order to demonstrate influence of detailed job stress on flourishing and job engagement. As for flourishing, decision making and responsibility factor was significant for korean personnel, and lack of social support factor and job characteristic factor were significant for chinese personnel. Regarding job engagement, lack of social support factor and job characteristic factor were significant for both two samples and decision making and responsibility factor was significant for korean personnel whereas non-significant for chinese personnel. The results could give a meaningful perspectives to companies interested in extending their business abroad. Finally, implications and limitations of the study and suggestions for future research were discussed.

본 연구는 직무스트레스 요인이 번영과 직무열의에 영향을 미치는 과정에 있어서 문화 보편적인 공통점과 문화적인 영향에 따른 차이점을 확인하고자 하였다. 이를 위해서 문화적인 영향은 존재하면서 조직의 특성의 영향은 최소화하기 위해 해외에 현지 법인을 두고 있는 국내 기업을 대상으로 연구를 진행하였으며, 국내 본사인력 141명과 해외 법인의 현지 인력 107명에게 동일한 설문지를 작성하게 하였고, 이를 바탕으로 분석 및 비교를 실시하였다. 첫 번째 단계에서는 직무스트레스 요인이 직무열의에 영향을 미치는 과정에서의 번영의 매개효과를 한국과 중국 직원을 대상을 각각 분석한 결과, 한국과 중국 직원 모두에게서 매개효과가 검증되었다. 하지만 약간의 차이점은 있었는데, 한국의 경우 직무스트레스 요인이 직무열의에 미치는 직접효과와 번영의 간접효과가 모두 유의미하게 나타나는 부분매개 효과를 보인 반면, 중국의 경우 직접효과는 유의미하지 않고 간접효과만 유의미하게 나타나는 완전매개 효과를 보였다. 다음 단계에서는 직무스트레스의 세부요인이 번영 및 직무열의에 미치는 영향을 분석하였으며, 결과는 다음과 같다. 번영의 경우는 한국에서는 의사결정 및 책임 요인이 그리고 중국에서는 사회적 지원의 부족 요인과 과제특성 요인이 부적인 영향을 미치는 것으로 나타났다. 직무열의의 경우는 사회적 지원의 부족 요인과 과제특성 요인이 한국과 중국에서 공통적으로 유의미하게 나타났으며, 한국에서는 의사결정 및 책임 요인이 중국과는 달리 유의미하게 나타났다. 본 연구의 결과는 문화적으로 이질적인 국가에 진출하는 기업에게 인적자원 관리에 대한 의미 있는 관점을 제공할 것으로 기대된다.

Keywords

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