• Title/Summary/Keyword: 직무능력 향상

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A Study on the Case Management Practice Using Importance-performance Analysis(IPA) (IPA기법을 적용한 사회복지사례관리 직무수행 및 수퍼비전에 관한 연구 - 국가직무능력표준을 중심으로)

  • Park, Eunju
    • The Journal of the Korea Contents Association
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    • v.19 no.1
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    • pp.278-292
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    • 2019
  • The purpose of this study is to provide a suggestion to improve speciality and job performance of social work case management using importance-performance-analysis(IPA). A quantitative research design was used and data were collected from 209 social workers who are in charge of case manager job at Ulsan metropolitan area. Study participants were asked the recognition of importance-job competence and need for supervision-experience of social work case management job description on the NCS(9 competency units, 33 competency units). Descriptive analysis and IPA were performed. This study found the need for intensified job competence of 'building external operating systems' and 'development of resource linkage systems'. Also, it is necessary to provide intensive supervision for 'building an external and internal operating system.' Based on the results, future direction of intensified job performance for socla work case management was discussed.

An Exploratory study on the demand for training programs to improve Real Estate Agents job performance -Focused on Cheonan, Chungnam- (부동산중개인의 직무능력 향상을 위한 교육프로그램 욕구에 관한 탐색적 연구 -충청남도 천안지역을 중심으로-)

  • Lee, Jae-Beom
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.9
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    • pp.3856-3868
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    • 2011
  • Until recently, research trend in real estate has been focused on real estate market and the market analysis. But the studies on real estate training program development for real estate agents to improve their job performance are relatively short in numbers. Thus, this study shows empirical analysis of the needs for the training programs for real estate agents in Cheonan to improve their job performance. The results are as follows. First, in the survey of asking what educational contents they need in order to improve real estate agents' job performance, most of the respondents show their needs for the analysis of house's value, legal knowledge, real estate management, accounting, real estate marketing, and understanding of the real estate policy. This is because they are well aware that the best way of responding to the changing clients' needs comes from training programs. Secondly, asked about real estate marketing strategies, most of respondents showed their awareness of new strategies to meet the needs of clients. This is because new forms of marketing strategies including internet ads are needed in the field as the paradigm including Information Technology changes. Thirdly, asked about the need for real estate-related training programs, 92% of the respondents answered they need real estate education programs run by the continuing education centers of the universities. In addition, the survey showed their needs for retraining programs that utilize the resources in the local universities. Other than this, to have effective and efficient training programs, they demanded running a training system by utilizing the human resources of the universities under the name of the department of 'Real Estate Contract' for real estate agents' job performance. Fourthly, the survey revealed real estate management(44.2%) and real estate marketing(42.3%) is the most chosen contents they want to take in the regular course for improving real estate agents' job performance. This shows their will to understand clients' needs through the mind of real estate management and real estate marketing. The survey showed they prefer the training programs as an irregular course to those in the regular one. Despite the above results, this study chose subjects only in Cheanan and thus it needs to research more diverse areas. The needs of programs to improve real estate agents job performance should be analyzed empirically targeting the real estate agents not just in Cheonan but also cities like Pyeongchon, Ilsan and Bundang in which real estate business is booming, as well as undergraduate and graduate students whose major is real estate studies. These studies will be able to provide information to help develop the customized training programs by evaluating elements that real estate agents need in order to meet clients satisfaction and improve their job performance. Many variables of the program development learned through these studies can be incorporated in the curriculum of the real estate studies and used very practically as information for the development of the real estate studies in this fast changing era.

Study on Academic Satisfaction and Economic Effectiveness Influenced By Operation System for Coffee Related Certification Verification - Survey To Those Whom Worked in Coffee Related Industry - (커피관련 자격검정의 운영체제가 커피직무능력의 학업만족도와 경제적 효율성에 미치는 영향에 관한 연구 -커피관련 산업체 종사자를 대상으로-)

  • SHIN, HyeKyung
    • Journal of Digital Convergence
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    • v.16 no.8
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    • pp.41-55
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    • 2018
  • This research analyzes how operation system and method of barista private certification implemented in Korea influence on the academic satisfaction of coffee work skills and how such system and method has an effect on the economic effectiveness to utilize for the improvement of work performance skills and for job seeking and changing. For this purpose, author conducted a survey to coffee specialists who had obtained barista certification and who have been working in coffee related industry. The result shows that the operation system and method of coffee certification verification system has a partially positive effect on the academic satisfaction of work performance skills and economic effectiveness. The contents of the coffee related certification verification system as well as specialized and reliable systematic operation of such verification system have an influence on the academic satisfaction of work performance skills and have further influence on the economic effectiveness such as seeking or changing jobs. Therefore, the research on the professionalism and reliability of the qualification verification system must be continued.

The Effect of Coaching Leadership on Resilience, Interpersonal Competence and Job Performance (코칭리더십이 회복탄력성, 대인관계능력 및 직무성과에 미치는 영향)

  • Park, Hae-Gyeong
    • The Journal of the Korea Contents Association
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    • v.18 no.10
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    • pp.368-381
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    • 2018
  • This study examines the effect of coaching leadership on resilience, interpersonal competence, and job performance, and identifies whether resilience and interpersonal competence mediate the relationship between coaching leadership and job performance. For this purpose, the data were collected for 240 nurses at U University Hospital in Ulsan City. SPSS 18.0 and AMOS 18.0 were used to analyze the statistical data and the validity of the this study. The results of this study showed as follows. First, coaching leadership has significantly affected resilience, interpersonal competence and job performance. Second, resilience has significantly affected interpersonal competence and job performance. Third, interpersonal competence have significantly affected job performance. Fourth, resilience and interpersonal competence had a partial mediating effect on the relationship between coaching leadership and job performance. Based on this study, we discussed the important rule of coaching leadership, resilience, interpersonal competence to improve job performance.

An Inquiry into the Meaning of Experience of Action Learning Program for Participants in Coporate Job Training: F.G.I Approach (기업체 직무교육 참여자의 액션러닝프로그램 경험의미 탐색:F.G.I접근)

  • Kim, Yeon-Chul
    • The Journal of the Korea Contents Association
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    • v.14 no.9
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    • pp.598-612
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    • 2014
  • The present study is aimed at inquiring into the meaning of experience of action learning program for adult learners who participated in action learning program of H financial company which was carried out as a means of corporate training. The goal of study is to examine the essential factors of action learning program impacting on the increase of motivation for learning and the improvement of job-related problem-solving ability of the learners who participated in the learning as well as on the increase of motivation for learning and the improvement of job-related problem-solving ability among the components of action learning program. As for research method, 3 main questions and 15 sub-questions about motivation for learning, job-related problem-solving ability, and components of action learning were prepared for 9 learners who participated in the action learning program, and then focus group interviews (F.G.I) were conducted. The results show that action learning program increased motivation for learning by combining concentration of attention and relevance to job, and the degree of organization of learning team was a key element to improving motivation for learning. Also, through development of alternatives and planning/execution, it impacted on improving job-related problem-solving ability of participants. And the interest and support of the administrator were key elements to improving job-related problem-solving ability. In conclusion, the results show that action learning program in corporate job training activities improves motivation for learning of the participants. Therefore, in order to improve job-related problem-solving ability of the participants in job training, more focus should be put on concentration of attention and reinforcement of relevance to the job and more interest and support should be given to organization of appropriate learning teams among components of action learning program. Along with this, the administrator needs to grasp participants' awareness of problems and pay attention and give support to the participants to enhance the performance of planning/execution.

The Effects of Critical Thinking Disposition and Problem Solving Ability on the Work Performance Assessment of Dental Hygienists (치과위생사의 비판적 사고 성향과 문제 해결 능력이 직무 수행 능력에 미치는 영향)

  • Lee, Ji-Eun;Lee, Su-Young;Kim, Hyun-Jin
    • Journal of dental hygiene science
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    • v.17 no.4
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    • pp.275-282
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    • 2017
  • The purpose of this study was to improve work performance conducted at an actual clinical site by determining the relationship among critical thinking disposition, problem solving ability, and work performance. In this study, 335 dental hygienists completed self-administered survey. Final analysis was conducted with a total of 331 responses, excluding 4 questionnaire with unreliable responses and non-responses. The results indicated that as the age, educational background, and work experience of the subjects increased, their critical thinking disposition and problem solving ability scores increased and were statistically significant. For work performance, average total score was high for age, educational background and work experience, but only age and work experience were statistically significant. Critical thinking disposition, problem solving ability and work performance of the subject were relevant, and all of them were significant. Work performance was also influenced indirectly by mediating problem solving ability in critical thinking disposition. In other words, both direct and indirect effects were significant, and the existence of partial moderating effect was verified. Thus, in order to improve work performance of dental hygienists, a multilevel educational process that can simultaneously improve critical thinking disposition and problem solving ability of dental hygienists needs to be developed. Therefore, it is expected that the new dental hygiene company will be able to perform without any sense of disparity in the clinical field; this will solve the gap between dental hygiene education and practical skills.

Perception of the importance and educational needs of job performance competency of National Competency Standards based vocational education curriculum in technical specialized high schools and meister high schools (NCS 기반 직업교육과정 도입에 따른 공업계열 특성화고·마이스터고 교사의 직무수행능력 중요도 및 교육적 요구에 대한 인식)

  • Hahm, Seung-Yeon
    • 대한공업교육학회지
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    • v.41 no.2
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    • pp.69-88
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    • 2016
  • The study tried to investigate perception of the importance and educational needs of job performance competency of National Competency Standards based vocational education curriculum in technical specialized high schools and meister high schools. For this, the survey was conducted targeting 269 specialty subject teachers in technical specialized high schools and meister high schools. And the results are as follow: First, job performance competency were divided into 5 categories(curriculum guidance, school life guidance, class management, extraordinary activities and administrative duties) and 34 sub-categories. Second, higher importance values were curriculum guidance, extraordinary activities and school life guidance. Higher educational needs values were curriculum guidance, extraordinary activities and administrative duties in categories. Third, higher importance values were construction and reconstruction of NCS learning modules, organization and manage of NCS based vocational education curriculum, guide of the new laws and employment, student records manage, research activities of NCS, hands-on-background training, NCS projects in sub-categories. Fourth, the results show that the NCS experienced teachers more highly evaluated the importance and educational needs of the job performance competency than the NCS inexperienced teachers did.

The Effects of a Client-Centered Vocational Rehabilitation Program on the Job Competency of Adolescents with Cerebral Palsy (고객중심 직업재활프로그램이 뇌성마비 청소년의 직무능력에 미치는 효과)

  • Ju, Eun-Sol;Bang, Yo-Soon;Oh, Eun-Ju
    • Journal of Korea Entertainment Industry Association
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    • v.13 no.7
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    • pp.505-519
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    • 2019
  • This study investigated the effects of a client-centered vocational rehabilitation program on vocational basic ability, vocational performance ability, and vocational adjustment ability to improve the job competency of adolescents with cerebral palsy. This study was conducted using a multiple intermittent baseline design between the behaviors of individual research subjects from March 19 to August 27, 2018. The subjects for this study were three adolescents with cerebral palsy who were attending special schools in B County in A Province. The intervention program was performed for 40 minutes every Monday and Wednesday, and the vocational basic ability, vocational performance ability, and vocational adjustment ability of the subjects were measured after each session based on the intervention step. As a result, the client-centered vocational rehabilitation program improved vocational basic ability, vocational performance ability, and vocational adjustment ability required by the targeted job for each subject. Therefore, the client-centered vocational rehabilitation program of this study is proposed as a vocational rehabilitation program because it has had a positive effect on job competency by improving the vocational basic ability, vocational performance ability, and vocational adjustment ability of adolescents with cerebral palsy.

A Study on the Effects of Vocational Competencies Related to Coffee-Related Private Certificates on Job Satisfaction and Utilization Intention - Survey For Coffee-Related Industry Workers- (커피관련 민간자격증에 관련된 직업기초능력이 직무수행 만족도와 활용 의도에 미치는 영향에 관한 연구 -커피관련 산업체 종사자 대상-)

  • SHIN, Hye-Kyung
    • Journal of Digital Convergence
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    • v.15 no.11
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    • pp.9-21
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    • 2017
  • This study is aimed to evaluate the satisfaction level and effective value in acquiring the coffee-related private certificates for purpose of development and growth of the coffee industry in Korea. Analysis had being made to investigate on which parts of the vocational competencies designated by National Competency Standard are developed by the coffee-related private certificates implemented in Korea and the effect of such certificates on the job satisfaction and intent to utilize are further elaborated. While technical ability, self-development ability, problem-solving ability had a positive (+) effect on overall job satisfaction. Further, job satisfaction of vocational competencies had a positive (+) effect on the utilization intention. Through this study, it is found that the coffee barista private certificates have a considerable effect on the development of vocational competencies, improve the job satisfaction and are utilized as a material evaluating ability scales for recruitment and employment.