• Journal of Korean Society for Geospatial Information Science
• /
• v.25 no.2
• /
• pp.39-47
• /
• 2017

Although motorcycle safety studies to date have identified the causes of motorcycle accidents in general, very few have investigated postal motorcycle accidents by studying the delivery postmen's specific work environment. To better understand postal motorcyclists' driving behavior associated with their delivery workload, we developed a system using V-World platform which visualizes driving behavior in real time along the driver's delivery route throughout an entire work day. We conducted a field test to examine the feasibility of our system by involving six delivery postmen currently working in Songpa, Seocheongju, and Gangseo, respectively. To show the potential of our system for nationwide comparison of postal motorcyclists' driving behavior and their workloads, we present several sample analyses using the collected field data. Although ideally, postmen's workloads should be standardized nationwide, we found large variation depending on regional characteristics of work area which affects postmen's driving behavior.

• The Journal of the Korea Contents Association
• /
• v.22 no.9
• /
• pp.113-125
• /
• 2022

The purpose of this study is to examine how the app characteristics of delivery apps and personal characteristics influence consumers' attitudes, trust, and reuse intention. To address the goal, this researcher selected consumers having experience in ordering food through a delivery app as subjects and carried out a survey with a structured questionnaire from April 1st to 30th, 2022, and then collected the results through Google Surveys due to the prevalence of COVID-19. The main results are summed up as follows. First, it has been found that app characteristics influence their attitudes, trust, and reuse intention. Second, personal characteristics have significant effects on their attitudes, trust, and reuse intention. Third, their attitudes and trust have been found to exert effects on their reuse intention. This study is distinct from previous studies in that it has considered app characteristics and personal characteristics both in examining the factors to realize the continuous use of delivery apps. Moreover, this study is significant in that based on the results, it has revealed that factors associated with app characteristics and personal characteristics are crucial to enhance their intention to reuse delivery apps.

• Journal of the Korea Convergence Society
• /
• v.11 no.6
• /
• pp.105-117
• /
• 2020

This study is a convergence study designed to suggest healthy eating out choices by grasping the relationship between determinants of delivery food and eating habits. The subjects of this study were 505 adults in their 20s and 30s who had an experience in delivery food. The data were analyzed by factor analysis, cluster analysis, χ² analysis, ANOVA analysis and Duncan's post analysis using the SPSS 25.0 program, and the research results are as follows. The convenience-seeking type had a high rate of late night eating, drinking, and breakfast skipping, while the saving-seeking type had a high score of food practice score. The utility-seeking type had a significantly lower quality of life (WHOQOL-BREF) score. Therefore, the educational direction suggested according to the tendency identified in the determinants of delivery food can be used as basic data for the selection of healthy delivery food. In the future, research and nutrition education through grasping the route of determinants of delivery food are also expected to be necessary.

• Knowledge Management Research
• /
• v.22 no.3
• /
• pp.253-271
• /
• 2021

Due to the spread of COVID-19, the use of O2O order·delivery applications are becoming very common. Unlike the past, where customers could choose the desired transaction method and channel, these days, where customers' choices are very limited, it is urgent to consider the concept of shadow labor which has been hindered by the convenience and the benefits of order·delivery app. To this end, in this study, the service quality factors perceived by users of O2O order·delivery app and their shadow work attributes were identified, and priorities according to their relative importance and satisfaction level were suggested. In order to fulfill research objectives, first, after collecting user reviews for an O2O order·delivery app, the subject words were derived using topic modeling. Research variables were selected by linking 11 keywords with the concepts of previous studies on service quality of mobile apps and those about shadow labor. Eight variables of usefulness, ease of use, stability, design quality, personalization, responsiveness, update, and presence were selected. Based on 32 measurement items from the variables, a revised IPA was conducted, and finally, 'keep', 'concentrate', 'low priority', or 'overkill' service quality factors are revealed.

• Monthly Korean Chicken
• /
• v.16 no.6
• /
• pp.84-95
• /
• 2010

2010 치킨 페스티벌의 사전 이벤트로 진행되었던 '사연 많은 닭' 코너. '사연 많은 닭'은 닭에 얽힌 에피소드 중 재미있는 사연들을 골라 총 20분께 치킨을 배달하는 이벤트이다. 총 374건의 이야기 중 20건을 선정, 각각의 주소지로 치킨을 배달해 드렸다. 닭과 관련 어떤 사연들이 있는지 들어보자.

• Review of KIISC
• /
• v.7 no.2
• /
• pp.73-84
• /
• 1997

인터넷의 보급으로 인한 전자 메일의 증가가 급증하고 있다. 컴퓨터 통신망을 통해 주고받는 전자 문서에 대해 문서의 내용과 그 문서가 배달되었음을 증명해주는 현행 우편제도하에서의 특수우편물 취급 서비스가 그대로 적용될 수 있다. 본 고에서는, 이러한 서비스를 고려한 기존의 전자우편 방식들을 조사 분석하여 정리하고자 한다. 분석된 자료들은 전자 우체국의 구현이나 실현을 위해 활용될 수 있으리라 생각된다.

• 월간산업보건
• /
• s.382
• /
• pp.58-59
• /
• 2020

영화 <버닝>의 주인공 종수(유아인 분)는 소설가를 꿈꾸며 택배기사 아르바이트로 생계를 이어간다. 시간에 관계없이 다양한 물건을 배달해야 하는 종수는 항상 지친 표정이다. 종수처럼 매일 무거운 물건을 나르다 보면 요추 주위의 근육, 인대가 늘어나는 요추 염좌에 걸리기 쉽다.

• Journal of the Korean Society of Food Science and Nutrition
• /
• v.44 no.6
• /
• pp.935-943
• /
• 2015

The purposes of this study were to investigate consumption of home-delivered meals among children from low-income families and to assess their perception of the home-delivered meal service. A survey was conducted on 392 children who had received home-delivered meals, and 208 questionnaires (response rate: 53.1%) were analyzed using SPSS (ver 18.0). The respondents consisted of elementary school students (36.1%), middle school students (33.7%), and high school students (30.2%). Approximately half of children received home-delivered meals during their semester and vacation periods, and 52.2% of respondents shared the delivered meals with their brothers or sisters. Eighty-six point one percent of respondents consumed delivered meals within 4 hours after the meals were received at home, and approximately a fifth of respondents left the delivered meal boxes on a sink counter or table until eating. Leftover foods were kept in the refrigerator (52.2%) or on the sink counter/table (2.5%). The quality of the home-delivered meal service was assessed as 3.3 points based on a 5-point scale. 'Food safety is good' received the highest score (3.62) and 'Food taste is good' received the lowest score (3.07). The results showed that children receiving the home-delivered meal service should be provided information on proper handling and consumption of the delivered meals at home.

• The Journal of the Korea Contents Association
• /
• v.19 no.10
• /
• pp.581-592
• /
• 2019

This study investigates the factors that stimulate or suppress the use of food delivery applications. As potential antecedent factors, the present research examined the review diagnosticity, descriptive norms, and multidimensional risk perception. Based on this, users' data were collected from major metropolitan cities where the food delivery application business is most active. The results of structural equation modeling confirmed that users' approach to food delivery apps becomes more favorable when the review diagnosticity and descriptive norms were improved and when the perceived multidimensional risk expected to be associated with app use is mitigated. Additionally, we found that the positive influence of these attitudes on the actual intention to accept delivery applications became weaker at higher levels of perceived risk. These empirical results may contribute to the formation of strategic and systematic guidelines for promoting the expansion of the recently emerging O2O service platform across diverse sectors. Namely, the significance of this study lies in that it has raised awareness regarding the strategic considerations that such new O2O service providers should take into account for their market positions, in addition to discovering factors that could aid the prompt expansion of the applications' user base.

• Journal of Service Research and Studies
• /
• v.13 no.2
• /
• pp.1-23
• /
• 2023

In this study, we try to discover some success factors, for the entire value chain of the O2O food delivery industry in China, from ordering to delivery. We study the influence of three aspects of the value chain, namely, (1) the mobile platform, (2) the restaurant and food and (3) the delivery service, on the perceived value and repurchase intention of customers. Using structural equation modeling, we develop a structural research model with seven sets of hypotheses relating various independent variable constructs (platform, restaurant, and delivery) and dependent constructs (perceived value and repurchase intention). We find that usefulness of mobile app, the food condition and the availability of offline restaurants were significant antecedents for perceived value and repurchase intention. In addition, fair pricing was a significant antecedent for repurchase intention.