• 제목/요약/키워드: role conflict

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과업집단의 특성 및 욕구와 역할반응 사이의 관계에 대한 연구 - 호텔종업원의 개인성격을 중심으로 - (A Study on The Relationship between Task Group Functioning and Role Conflict - The Personality of The Hotel Employee -)

  • 양기동;정범석
    • 경영과정보연구
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    • 제19권
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    • pp.171-197
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    • 2006
  • The purpose of this study is to analyze how the task group functioning and need styles have influence on role conflict and role ambiguity as the employee's personality engaged in the service industry such as a hotel. This study uses the hierarchical regression analysis method. Data were collected by the survey method from employees engaged in the service industry such as a hotel located Seoul, the Province of Gyeonggi, and the Province of Gangwon. The study result shows that to the employees in the type A and type X styles, the task group functioning and need styles are not significantly related to the role conflict. But to the employees in the type B style, the task group functioning and need styles are significantly related to the role conflict. And the result shows that to the employees in the type B style, the lower the faith in peers and management, the more the role conflict occur. On the other hand, the study result shows that to the employees in the type A styles, the task group functioning is significantly related to the role ambiguity. And to the employees in the type B style, the higher the faith in peers and management, the more the role ambiguity occur. On the contrary, to the employees in the type X style, need styles are significantly related to the role ambiguity. But to the employees in the type X style, the higher the need for achievement, the more the role ambiguity occur. On the other hand, the study result shows that to the employees in the type B styles, the task group functioning and need styles are significantly related to the role ambiguity. And to the employees in the type B style, the higher the need for achievement, the more the role ambiguity occur or the lower the confidence in peers and management, the more the role ambiguity occur. Although this study provides several managerial implications, this study has some limitations. Specifically data were collected from only the hotel industry in Seoul, the Province of Gyeonggi, and the Province of Gangwon. In spite of the limitations, the study results could be used valuably in case of the personnel managers which manage the employees under the conflict situations.

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프리셉터 간호사의 갈등관리 유형이 프리셉터 역할인식 및 핵심역량에 미치는 영향 (The Effect of Preceptor Nurses' Conflict Management Type on Preceptor Role Recognition and Core Competency)

  • 김은정;박보현
    • 임상간호연구
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    • 제29권3호
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    • pp.337-347
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    • 2023
  • Purpose: The objectives of this study were to categorize the conflict management types of preceptor nurses and determine the effects of these types on preceptors' role perception and core competencies. Methods: Data was collected from 192 preceptor nurses with at least two years experiences in general hospitals, from July 1 to July 31, 2022. Conflict management type, preceptor role perception, and core competency were investigated using structured instruments. The data was analyzed using K-means cluster analysis, Independent samples t-test, One-way ANOVA with Scheffé's test, and multiple regression analysis. Results: The conflict management types were categorized into four types; comprehensive type (cluster 1), integrating, obliging, compromising type (cluster 2), undifferentiated type (cluster 3) and obliging, avoiding type (cluster 4). The effect of conflict management types on preceptors' role recognition occurred in the following order of cluster 2 (integrating/obliging/compromising type), cluster 1 (comprehensive type), and cluster 4 (obliging/avoiding type). Next, cluster 1 (comprehensive type), cluster 2 (integrating/obliging/compromising type), and cluster 4 (obliging/avoiding type) were shown in the order of the impact on the core competencies of the preceptor. Conclusion: When preceptor nurses use a mixture of various attributes of conflict management evenly, they have been shown to demonstrate effective preceptor role recognition and core competencies. Therefore, it is proposed that future development of conflict management training programs for preceptor nurses should begin with identifying their conflict management type, followed by creating a program that addresses any deficiencies.

취업모의 직장환경, 양육시간에 따른 일-어머니 역할갈등 (Employed Mother's Work-mother Role Conflict According to Mother's Work Variables and Parenting Time)

  • 최연화;조복희
    • 한국보육지원학회지
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    • 제3권1호
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    • pp.1-15
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    • 2007
  • 본 연구는 취업모의 직장환경과 양육시간을 알아보고, 그에 따른 일-어머니 역할갈등의 차이를 알아보는데 그 목적이 있다. 연구 대상은 서울 경기 지역에 소재한 어린이집을 통해 만 3-5세 영유아의 취업모 230명을 대상으로 설문하였다. 설문지는 아동을 통해 각 가정에 의뢰하여 어린이집에서 수거한 뒤 본 연구자가 취합하였다. 배부된 설문지 중에서 202부가 회수되었다. 연구의 목적을 달성하기 위해 t, F검증, 상관관계, 회귀분석을 실시하였으며 연구의 결과는 다음과 같다. 첫째, 취업모의 직장환경은 근무시간 융통성이 낮고, 비정규 근무가 높을수록 일-어머니 역할갈등이 높게 나타났으며 가족과 관련된 정책의 시행여부에 따라서는 일-어머니 역할갈등에 차이가 나타나지 않았다. 둘째, 취업모가 자녀와 함께하는 양육시간이 짧을수록 일-어머니 역할갈등이 높게 나타났다. 셋째, 취업모의 일-어머니 역할갈등과 직장환경, 양육시간은 서로 유의한 상관이 나타났다. 마지막으로, 취업모의 직장환경과 양육시간은 일-어머니 역할갈등에 영향을 미치는 것으로 나타났다.

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연구개발팀에서 팀내 갈등과 팀 혁신성과간의 관계에서 팀 학습행동의 매개역할 (A Study on the Relationship between Intra-team Conflict and Team Innovative Performance and the Mediating Role of Team Learning Behaviors in R&D Teams)

  • 이준호;김학수;김지연
    • 지식경영연구
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    • 제14권5호
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    • pp.81-100
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    • 2013
  • In this era of cut-throat competition, innovation is a source of competitive advantage, and securing core competency through innovation plays a pivotal role in ensuring the survival and growth of an organization. In an organization, R&D team is a core division driving innovation, and creative tension and conflict among researchers fuels innovative performance. Despite heated debate over the positive and negative effects of conflict, insufficiently-identified process factors have left sophisticated mechanisms between conflicts and effects unaddressed. This study assumes that team learning behaviors can bean important process factor given that conflict propels learning, and that learning is a decisive factor in creating competitive advantage. This study conducted an empirical analysis of the relationship between relationship/task conflict and team innovative performance, and the mediating role of team learning behaviors using data collected from a questionnaire sent out to the heads of 262 R&D teams and second highest-ranking officials thereof. The analysis conducted based on structural equation model indicates that relationship conflict has negatively affected team learning behaviors, whereas task conflict has positively influenced team learning behaviors(full mediation effect), team learning behaviors has positively influenced team innovative performance. Based on these results, the study has suggested implications of intra-team conflict and team learning behaviors for team innovative performance.

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부부갈등이 아동의 공격성에 미치는 영향: 부부공동양육의 매개효과 (Influence of Marital Conflict on Children's Aggression: The Mediation Effect of Co-Parenting)

  • 장미연;최미경
    • Human Ecology Research
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    • 제53권5호
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    • pp.567-580
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    • 2015
  • This study examines the relation of marital conflict, co-parenting, and children's aggression and the mediating role of co-parenting between marital conflict and children's aggression. Participants consisted of 380 elementary school fifth, sixth graders (152 male and 228 female students) and their mothers from Seoul, Gyeonggi-do, and Gyeongsangnam-do. Children completed questionnaires on marital conflict and the mothers completed questionnaires on co-parenting and children's aggression. The collected data were analyzed using basic descriptive statistics, Pearson correlation coefficients, and a multiple regression analysis. The Baron and Kenny's method was used to determine the mediating model's significance. It was adapted to SPSS ver. 20.0 for Windows. The major findings were as follows: first, the marital conflict (intensity/resolution) positively influenced children's aggression. Second, supportive co-parenting negatively influenced children's aggression. In addition, the marital conflict (frequency/resolution) negatively influenced co-parenting. Co-parenting (supportive/reprehensive) also played a perfectly mediating role between marital conflict and children's aggression. Marital conflict had an indirect influence through co-parenting on the children's aggression. The results indicate that co-parenting plays a crucial role in the relationship between marital conflict and children's aggression.

취업모의 일-어머니 역할 갈등이 양육스트레스에 미치는 영향: 부모역할만족도의 매개효과 (Effect of Employed Mother's Work-mother Role Conflict on Parenting Stress: Mediation Effect of Parental Satisfaction)

  • 김안나;권영숙
    • 디지털융복합연구
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    • 제12권10호
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    • pp.375-384
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    • 2014
  • 본 연구는 취업모가 지각한 일-어머니 역할 갈등이 양육스트레스에 영향을 미치는 과정에서 부모역할만족도의 매개적 역할을 규명하고자 수행되었다. 연구의 대상은 경기도에 소재한 직장에 다니는 만 2-5세의 자녀를 둔 취업모 515명이었다. 조사는 2013년 2월 15일부터 3월 20일까지 실시하였다. 일-어머니 역할 갈등, 부모역할만족도, 양육스트레스 간의 구조적 관계를 알아보기 위해 구조방정식모델을 이용하여 분석하였다. 연구결과, 일-어머니 역할 갈등과 부모역할만족도는 양육스트레스에 직접적인 영향을 미치는 것으로 나타났다. 일-어머니 역할 갈등은 부모역할만족도에 직접적인 영향을 미치는 것으로 나타났다. 일-어머니 역할 갈등은 부모역할만족도를 매개로 양육스트레스에 간접적인 영향을 미치는 것으로 나타났다. 그러므로 취업모의 양육스트레스 감소를 위해서 보육정책의 정착을 통하여 일-어머니 역할 갈등을 낮추고 부모역할만족도를 높이기 위한 다양한 프로그램들을 활용하는 방안이 필요하다.

보건소 대사증후군관리사업 참여인력의 역할갈등, 조직몰입, 직무만족 간의 관계 (The Relationship between Role Conflict, Job Satisfaction, and Organizational Commitment among Community Healthcare Workers of the Seoul Preventive Project for Metabolic Syndrome)

  • 유호신;조정현
    • 한국보건간호학회지
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    • 제27권1호
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    • pp.16-26
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    • 2013
  • Purpose: The aim of this study was to identify a conceptual link between role conflict, job satisfaction, and organizational commitment, with a specific examination on how job satisfaction mediated the relationship between role conflict and organizational commitment, among community healthcare workers. Methods: Participants were 119 community healthcare workers of the Seoul Preventive Project for Metabolic Syndrome at 15 community health centers. Descriptive analysis, correlations analysis, and multiple regression analysis were used for statistical analysis of our data. Additionally, Sobel's test was used to verify the significance of the mediating effect. Results: An inverse association between role conflict and organizational commitment was found (beta=-0.53, p<.001). This relationship was fully mediated by job satisfaction (z=-6.43, p<.001). Conclusion: Job satisfaction mediates the effects of role conflict on the organizational commitment of healthcare workers in community health centers. Strategies for improving the components of job satisfaction are needed to achieve better outcomes in organizational commitment in the Seoul Preventive Project for Metabolic Syndrome and possibly other work settings.

부부갈등이 청소년의 불안에 미치는 영향: 청소년 부모화의 매개적 역할 (Effect of Marital Conflict on Adolescent Anxiety: The Mediating Role of Parentification)

  • 양한나;최미경
    • 아동학회지
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    • 제38권3호
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    • pp.49-63
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    • 2017
  • Objective: The main purpose of this study was to examine the relationship between marital conflict, parentification, and adolescent anxiety. Methods: The participants comprised 301 high school students from the Seoul province. They were asked to complete questionnaires that consisted of the State-Trait Anxiety Inventory, the Children's Perception of Interparental Conflict Scale, and the Filial Responsibility Scale-Youth. The data were analyzed by frequency analysis, Cronbach's ${\alpha}$, descriptive statistical analysis, Pearson's correlation coefficients, multiple regression analysis, and hierarchical multiple regression analysis. To analyze the collected data, SPSS 18.0 was used. Results: First, the content and resolution of marital conflict had an effect on both adolescent state anxiety and trait anxiety. Second, unfairness parentification had an effect on both adolescent state anxiety and trait anxiety. Third, the frequency of marital conflict had an effect on emotional parentification. Further, the intensity, content, and resolution of marital conflict had effect on unfairness parentification. Fourth, unfairness parentification played a partial mediating role in the relationship between the content of marital conflict and adolescent anxiety (state anxiety/trait anxiety). In addition, unfairness parentification played a complete mediating role in the relationship between the resolution of marital conflict and adolescent trait anxiety. Conclusion: These results indicate that parentification plays an important role in marital conflict and adolescent anxiety. In addition, this study also shows that marital conflict has an important effect on adolescent anxiety directly. Therefore, this study will be useful for developing both parental education and counseling programs for adolescents.

교사들이 인식하는 갈등 유형과 대응 방법 분석 (Analyses of Types of Conflict Perceived by Teachers and Coping Methods)

  • 김진철;윤소희
    • 산업융합연구
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    • 제19권1호
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    • pp.43-51
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    • 2021
  • 본 연구는 교사들이 인식하는 갈등 유형과 대응 방법을 분석하기 위해 실시되었다. 연구를 위해 초·중등 교사 561명의 설문 결과를 독립표본 t-검증과 일원변량분석을 통해 분석하였다. 연구결과는 다음과 같다. 첫째, 동료교사, 학부모, 교육정책에 대한 갈등과 관련하여 담임 여부, 전입 여부, 근무 지역에 따라, 학생과의 갈등과 관련하여 담임 여부와 전입 여부에 따라, 관리자와의 갈등과 관련하여 근무 지역에 따라, 행정직원과의 갈등과 관련하여 담임 여부와 근무 지역에 따라 평균 차이가 있었으며, 이는 통계적으로 유의미한 수준이었다. 둘째, 학생 갈등 대응과 관련하여 성별과 전입 여부에 대한 응답의 차이가, 교육정책 갈등 대응과 관련하여 성별과 담임 여부에 대한 응답의 차이가 통계적으로 유의미한 것으로 나타났다. 연구 결과를 토대로 학교장의 조직 갈등 이해와 관리 역량 제고, 갈등 해소를 위한 교사들의 전략 학습이라는 시사점을 제시하였다.

노인전문간호사의 역할갈등 경험 (Role Conflict Experience of Geriatric Nurse Practitioners)

  • 김세영;권영란
    • 한국콘텐츠학회논문지
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    • 제14권6호
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    • pp.186-199
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    • 2014
  • 목적: 본 연구는 노인전문간호사의 역할 갈등 경험을 알아보기 위한 질적 연구이다. 방법: 심층면담과 참여관찰을 통하여 자료를 수집하였다. 본 연구는 현상학적 방법을 이용한 질적연구로 5명의 노인전문간호사가 참여하였다. 자료수집은 심층인터뷰를 통하여 이루어졌고 인터뷰는 2-4회로 시간은 30분에서 2시간 정도가 소요되었다. 자료의 수집과 분석이 동시에 이루어졌으며 자료의 분석은 Colaizzi(1978)의 현상학적 방법을 사용하였다. 결과: 도출한 의미있는 진술은 총 75개였고, 이에 따른 의미구성은 총 12개였다. 구성된 의미로부터 6개의 주제를 정하였으며 3개의 주제군으로 범주화하였다. 범주화된 3개의 주제군은 '개인내 역할갈등' '관계 내 역할갈등'과 '제도적 역할 갈등'으로 확인되었다. 결론: 노인전문간호사의 역할갈등을 해결하기 위해서는 법적 지위 보장 마련이 시급한 과제임을 본 연구는 보여주고 있다.