• Proceeding of Spring/Autumn Annual Conference of KHA
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• 2008.04a
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• pp.376-381
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• 2008

Among various service characteristics, the physical environment is one of important contributors to service quality. In public service buildings, public community facilities serve as arena for education, social interaction, leisure, health activities for community districts. The purpose of this study is to investigate the physical state of public community facilities and expectations of users toward physical environment and service aspects. Site visits to four public community facilities and survey method were conducted for this study. One hundred ninety two questionnaires were analyzed. It is found that the majority of users are housewives and live near the community facilities. In order to provide more equal benefits and service to the public, it is suggested that smaller facilities should be provided in several sites instead of providing a large complex community facility to one area. Facility users indicated larger gaps between expectation and current state of the facilities regarding lack of storage, noise and ease to use. In general, physical characteristics should be more improved than employee's attitude and service behavior, which result in service quality.

• Journal of the Korean housing association
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• v.19 no.4
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• pp.31-39
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• 2008

The physical environment is one of several service characteristics that are important contributors to service quality. As far as public service buildings, public community facilities serve as arenas for education, social interaction, leisure, and health activities for community districts. The purpose of this study was to investigate the physical state of public community facilities and use of public community facilities in Seoul and Suwon and to identify expectations of users toward the physical environment and service aspects. Site visits to four public community facilities were conducted and surveys were distributed for this study, with one hundred ninety two questionnaires analyzed. Results suggest that in order to provide more equal benefits and service to the public, cities should provide several smaller instead of one large complex community facility. Additionally, facility users indicated large gaps between their expectations and the current state of facilities due to lack of storage, noise and difficulty of use. In general, physical characteristics should be improved rather than employee's attitudes and service behaviors, resulting in greater service quality.

• Proceeding of Spring/Autumn Annual Conference of KHA
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• 2009.04a
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• pp.284-287
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• 2009

In order to plan and manage public facilities effectively and efficiently, it is necessary to diagnose the current status of facilities and decide the objective features. Performance measurement is to provide managers with the information they need to measure competitive advantages. This paper discusses public facility performance in order to establish the conceptual framework for performance measurement for public facilities. In order to develop the measurement of public facility performance, a pilot study was conducted with facilities managers of facilities management corporation of public districts in Seoul. We investigated how public facilities management teams have assessed their performance and collected data regarding financial aspects, service aspects, community aspects, and building aspects. There is no standard format to measure facility performance since building sizes, programs, community needs widely differ. However, it is necessary to have a more consistent system to measure facility performance. In addition, each public municipal district needs to empower each district facilities management corporation to participate in managerial decisions and budget control.

• Journal of The Korean Digital Architecture Interior Association
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• v.11 no.3
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• pp.43-51
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• 2011

Currently the locations of Unpleasant Facilities, especially surrounding the site selections, have been causing conflicts among the national government, many local governments and local residents. These Unpleasant Facilities must be necessary facilities for people's modern cultural lives, but there is no obvious solution that will make us all pleasant for the locations of them until now. In this study, we'll focused on applying the Floating architecture, one of the variety of marine structures, as an alternative location of Public service facilities accommodating Unpleasant Facilities which are classified as public service facilities. Of course, there should be beforehand studies in which we can define Unpleasant Facilities and analyse the conflicts surrounding the locations of them, and we can suggest that applying the Floating architecture should be the very solution to solve all these problems together. And as our main study, we should research and develop the structure and construction, maintenance and management of the Floating architecture which will be applied to the Unpleasant Facilities, together with the environmental considerations of their emergence on the waters. In future, to secure Unpleasant Facilities sites will become more and more difficult, and so Various kinds of public service facilities will have to be the subject to the floating construction.

• Journal of The Korea Institute of Healthcare Architecture
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• v.12 no.2
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• pp.79-91
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• 2006

The purpose of this study is to suggest institutional reformation of public office facilities by analysis the status of services on welfare for the aged and disabled. For this study, we have researched and analyzed on two different aspects. The aspects are space composition of public office facilities, welfare systems and service support within region. And we can get the following important points as conclusion; (1) We need to consider on not only access for public office facilities site but also the connection on business such as block plan on zone and connection between quarters. Architectural plan has to be considered. (2) Most of the public office facilities use human service resources as a supporting system for shortage of convenient facilities. Variety of welfare services are required. (3) We need to secure various programs and space for local peculiarities and social demand.

• Journal of the Korean housing association
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• v.16 no.1
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• pp.65-72
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• 2005

With the changing consciousness of community people and the rising standard of living, there has recently been an emphasis on the creation of public facilities' new functions and their role as local community facilities. This changing trends are accordingly requiring a change in spatial structure of the public facilities. In this study, an analysis was conducted with 24 public facilities situated in the Buk-gu district of Daegu to identify the adequacy of their space scale after functional variation. The results of this study are summarized as follows. 1) The site area of public facilities has been being widened after functional variation since more spaces are needed to provide an outdoor resting space with community people, expand a parking space, and operate a community center. 2) The factors that had a direct effect on the change in the use of space are the reduced space for administrative work and the expanded scope of the community center's function. Specifically, the areas of activities for civil service and administrative work and for reserve forces have been reduced due to reduction of function, and floor division by each function group has been becoming stricter due to addition of a community center's function. 3) It was shown that in terms of the space for functions of public facilities, spaces for civil service and waiting have increased mostly after function variation. After functional variation, the scale of spaces for civil service and administrative work has been being planned within the range of $200\~300 m^2$, regardless of the number of population to be covered by public facilities. 4) The space for public use is showing the greatest increase in public facilities which have been built after functional variation. The major factors seem to be the increased moving passages, the expanded convenient facilities for community people, and the increased convenient facilities for disabled. Facilities scale plans have been being made more systematically, compared to the conventional facilities.

• Journal of the Korea Convergence Society
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• v.9 no.12
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• pp.337-344
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• 2018

This study aims to provide the basic data for the revitalization, efficient operation and management of sports facilities by investigating the perceptions of the service satisfaction in the users of public sports facilities. As the subjects of this study, 225 residents in the Chungbuk region were selected regardless of their sexes, and correspondence analysis method was applied to examine the interrelations among perceptions in the users of public sports facilities. The findings obtained through the research results are summarized as follows: First, it is necessary to construct and improve public sports facilities for the efficiency of their operation and the reflection of the users' demand for service satisfaction. Second, it is necessary to approach from the welfare aspect in the plan for the utilization of public sports facilities and to develop and provide various activity programs for the consumers' classes.

• The Journal of Sustainable Design and Educational Environment Research
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• v.13 no.2
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• pp.35-43
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• 2014

Under the influence of birth control and rapid urbanization, China's rural school-age population is on a year-by-year decrease, which has led approximately 300 thousand middle and primary schools to idleness ever since 2000. A majority of these idle schools are located in rural areas, almost one half remaining idle due to vagueness in property right. The disposed schools are less efficient for not being combined with the real situation of rural areas. Based on the opportunity of coordinative development of urban-rural areas, this paper analyzes the situationsin terms of the development of public service facilities and the gap between rural and urban areas over the recent years. Then the effective and sustainable reuse scheme to dispose of the idle schools and reshape them into the facilities for the elders, cultural facilities and medical facilities is proposed from the perspectives of perfecting rural public service facilities and guaranteeing citizens' equal share of public service, which both maintains the public nature of the idle schools, reconciles the fuzzy property right, and boosts efficiency of reuse, saves resources, and reduces investment for perfecting rural public facilities.

• Journal of the Korean housing association
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• v.19 no.5
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• pp.47-55
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• 2008

The public facilities are essential of resident life, the public facilities affect quality of life. The purpose of this study is to analyze the present condition of social welfare service and local cultural welfare program of public facilities complex in Seoul. In this study, www.oklifr.go.kr is used for data. The results of his study are showed as followings: First, most of the public facilities' program are composed of educational program and program for middle-age. Second, mos of the program for infant and elderly age are composed of welfare program and most of the program for teenager, young people and middle age are composed of educational program.

• Proceeding of Spring/Autumn Annual Conference of KHA
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• 2008.04a
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• pp.364-369
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• 2008

The public facilities are essential of resident life, the public facilities affect quality of life. The purpose of this study is to analyze the present condition of social welfare service and local cultural welfare program of public facilities complex in Seoul. To achieve these study, www.oklife.go.kr is used for data. The results of this study are showed as followings : First, most of the public facilities' program are composed of educational program and program for middle-age. Second, most of the program for infant and elderly age are composed of welfare program and most of the program for teenager, young people and middle age are composed of educational program.