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http://dx.doi.org/10.15207/JKCS.2018.9.12.337

Analysis of the Interrelations among Perceptions of Satisfaction with Service in the Users of Sports Facilities  

Lee, Yang-Gu (Dept. of Physical Education, Seowon University)
Publication Information
Journal of the Korea Convergence Society / v.9, no.12, 2018 , pp. 337-344 More about this Journal
Abstract
This study aims to provide the basic data for the revitalization, efficient operation and management of sports facilities by investigating the perceptions of the service satisfaction in the users of public sports facilities. As the subjects of this study, 225 residents in the Chungbuk region were selected regardless of their sexes, and correspondence analysis method was applied to examine the interrelations among perceptions in the users of public sports facilities. The findings obtained through the research results are summarized as follows: First, it is necessary to construct and improve public sports facilities for the efficiency of their operation and the reflection of the users' demand for service satisfaction. Second, it is necessary to approach from the welfare aspect in the plan for the utilization of public sports facilities and to develop and provide various activity programs for the consumers' classes.
Keywords
sports facilities; service; perception; public; convergences;
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Times Cited By KSCI : 1  (Citation Analysis)
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