1 |
M. H. Ha & H. B. Shin. (2015). The Study of Content Analysis for Customer Satisfaction and Repurchase Intention Affected by Service Quality in Sports Facilities. Journal of Wellness, 8(4), 95-109
|
2 |
S. H. Park & J. K. Song. (2014). The Causal Relationships among Involvement, Satisfaction, Affective Loyalty, Switching Cost, among Public Sport Center Users. Journal of Sport and Leisure Studies, 57(1), 351-362.
|
3 |
Y. J. Choi. (2011). The Influence of Sports Center Customer's Multidimensional Switching Costs upon Customer Commitment. The Korea Journal of Sports Science, 20(3), 945-960.
|
4 |
Korean Sport & Olympic Committee. (2017). Status of Sport for all Club. https://www.sports.or.kr/home/010608/0010/main.do#
|
5 |
S. B. Lee & H. N. Kim. (2016). A Study on Relationship among Social Support, Life stress and Leisure Satisfaction of Leisure Sport Participants. The Korea Journal of Sports Science, 25(3), 55-67.
|
6 |
W. Stacy & A. D. Marlene. (2011). Understanding Sense of Community from the Athlete's Perspective. Journal of Sport Management, 25, 257-271.
DOI
|
7 |
J. Grieve & E. Sherry. (2012). Community benefits of major sport facilities : The Darebin International Sports Centre. Sports Management Review, 15, 218-229.
DOI
|
8 |
C. Guest & P. Taylor. (1999). Customer Oriented Public Leisure Services in the United Kingdom. Managing Leisure, 4(2), 94-106.
DOI
|
9 |
M. K. Brady & C. J. Robertson. (2001). Searching for a Consensus on the Antecedent Role of Service Quality and Satisfaction: An exploratory cross-national study. Journal of Business Research, 51(1), 53-60.
DOI
|
10 |
D. Murray & G. Howat. (2002). The Relationships among Service Quality, Value, Satisfaction, and Future Intentions of Customers at an Australian Sports and Leisure Centre. Sports Management Review, 5, 25-43.
DOI
|
11 |
S. H. Jang. (2013). The Effect of Operating System of Public Recreation Center On Repurchase Decision. master's dissertation. Chonnam National University, Gwangju.
|
12 |
Ministry of Cultere, Sports and Tourism. (2013). Survey on Citizen's Sport Participation. Seoul.
|
13 |
Ministry of Cultere, Sports and Tourism. (2015). Installation and Use of Public Sports Facilities. Seoul.
|
14 |
M. O. Kim, J. S. Ko, S. C. Noh & J. H. Chung. (2017). A study of the Vitalization Strategy for Public Sports Facility Through Big-Data. Journal of Digital Convergence, 15(2), 527-535.
DOI
|
15 |
Korea Institute of Sport Science. (2015). Study on Effectiveness of Public Fitness Facilities. Seoul.
|
16 |
H. W. Kang, B. H. Min & D. S. An. (2012). Relationship among Lifestyle, Leisure Satisfaction, and Life Satisfaction of Participants in Public Sports Facilities. Journal of Wellness, 7(1), 1-12.
|
17 |
J. H. Chin, J. H. Lee & M. J. Kim. (2010). Consumer Behavior Analysis on Service Quality in Public Sports Facility. Journal of Sport and Leisure Studies, 41(1), 335-345.
|
18 |
G. C. Kim, S. A. Choi & J. H. Lee. (2012). A Study on effects of Repurchase Intention and Oral Propagation of Customer's Service Quality Satisfaction to Public Sport Facilities. The Korea Journal of Sports Science, 21(3), 655-665.
|
19 |
G. G. Bae & B. H. Lee. (2013). The Effects of the Service Quality of Public Sports Facilities and Relationship Quality on Customer Loyalty. The Korean Journal of Sport, 11(4), 227-236..
|
20 |
G. H. Kang & S. H. Park. (2012). The Relationship among Services Qualities, Customer Satisfaction, Customer Trust, Customer Loyalty, and Repurchase Intention of a Sport Center. Journal of Sport and Leisure Studies, 50(1), 583-595.
|
21 |
Y. K. Kim & S. H. Kim. (2017). The Effect of Service Justice of Public Leisure Facility on Leisure Satisfaction and Organization Trust. The Korean Journal of Sport, 15(2), 237-245.
|
22 |
J. G. Kim & Y. S. Jeon. (2015). A Study on Effects of Participation Motivation, Customer Loyalty, and Community Attachment on Leisure Satisfaction among the Users of Public Sports Facilities. Journal of the Korea Entertainment Industry Association, 9(2), 35-45.
|
23 |
M. S. Sul, D. Y. Park & Y. G. Lee. (2011). Influence of Service Quality Depending on Market Directivity in Customers of Public Sports Center upon Satisfaction. Journal of Sport and Leisure Studies, 44(1), 325-335.
|
24 |
R. L. Oliver. (1981). Measurement and Evaluation of Satisfaction Processes in Retail Settings. Journal of Retailing.
|
25 |
J. M. Carman. (1990). Consumer Perceptions of Service Quality: An Assessment of the SERVQUAL Dimensions. Journal of Retailing.
|
26 |
G. Howat, D. Murray & G. Crilley. (2005). Reducing Measurement Overload: Rationalising Performance Measures of Public Aquatic Centers in Australia. Managing Leisure, 10(2), 128-142.
DOI
|
27 |
K. Y. Lee, Park, S. J. Park & T. Y. Shin. (2015). The Effect of Public Sports Center's Service Quality on Customer Satisfaction and Revisit Intention. Journal of Wellness, 10(1), 45-54.
|
28 |
J. H. Lee & K. Baik. (2017). The Relationship among Service Quality, Customers Satisfaction and Customers Behavior for Elderly Users of Sports Facilities. Journal of Sport and Leisure Studies, 70, 253-267.
|