• Journal of the Korea Society of Computer and Information
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• v.29 no.1
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• pp.97-109
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• 2024

This research aims to investigate how major cities in Korea utilize smart city-related technologies, develop key performance indicators (KPIs) to measure the smartness and efficiency of cities, and propose a methodology for assessing and suggesting smart city policy directions based on Data Envelopment Analysis (DEA). Referring to the CITYkeys Smart City Performance Measurement Framework, 10 key performance indicators (KPIs) were derived. For each KPI, city statistical data were allocated to input and output variables, and 15 cities were assigned as Decision Making Units (DMUs). The DEA methodology was employed to evaluate the operational efficiency and scale profitability of cities, providing insights into the operational efficiency of each city. Finally, the operational efficiency among DMUs was ranked to propose smart city policy directions for each city.

• 한국디지털정책학회:학술대회논문집
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• 2005.06a
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• pp.51-71
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• 2005

Performance measurement systems based on the principle that "if you can't measure it, you can't manage it" reinforce a short-term culture by focussing on tangible outputs. Instead, the focus of organisations should be on sustainable long-term performance through continuous systemic improvement. To establish and reinforce behaviours that drive systemic improvement, measurement and reporting systems need to be de designed to re-enforce work to role behaviour by managers. This paper discusses this concept and how it is being applied in practice through an ongoing action research project.

• Korean Journal of Construction Engineering and Management
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• v.5 no.2 s.18
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• pp.202-210
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• 2004

Under the current competitive business environment, the complexity of procurement method, and the lack of engineering capacity in the construction engineering industry, a construction engineering firms require the business strategy and its performance measurement system. This study suggests a performance measurement model that could follow 'H' construction engineering firm's vision and strategy. The model utilizes the concept of Balanced Scorecard. The study proposes the four main performance perspectives such as financial, growth, internal efficiency, and improvement & learning through the long-term strategy analysis, SWOT analysis, and interviews of the employees. Also the study develops the critical success factor and the key performance indicators. The usefulness of the performance measurement model is validated through the gap analysis such as alignment analysis and consensus analysis.

• Proceedings of the Korean Institute of Building Construction Conference
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• 2013.05a
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• pp.7-9
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• 2013

An assessment tool's validity is crucial because its scores are used as basis of decision making. This study assessed the content validity of the indicators for environmental assessment of construction activities. Pool of candidate indicators were constituted from the literature review, and CVR(Content Validity Rate) approach was adopted to investigate the content validity. As a result, 14 indicators are effective and five of them are content valid and retained from the pool.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.26 no.1
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• pp.37-43
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• 2018

There has been the migration to a performance-based approach in many areas which include transition planning at global, regional and local levels, performance-based navigation and safety management. Achieving continuous success of Air Traffic Management (ATM) systems would require a performance-based approach to raise productivity and efficiency of it through performance measurements and reviews. This paper considers establishment planning of performance measurement and evaluation system for ATM. Related to key performance areas proposed by International Civil Aviation Organization, performance indicators and metrics which could be used to measure and evaluate ATM performance are presented. Also, organizational system and operational planning for efficient operation of ATM are presented.

• Journal of the Korean Society for Library and Information Science
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• v.40 no.1
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• pp.241-262
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• 2006

The University libraries need to develop the balanced scorecard concerning general management in order to measure the total performance of the organization that measure not only quantity measurement based on resources and quality measurement based on information services but also effectiveness of resource utilization, efficiency ability providing the services and potential capability of the members adopting the diverse changes flexibility as organic organization under the rapidly changing circumstances nowadays. This study developed the BSC model into the four perspectives such as customer, resource, internal process, learning and growing modifying BSC model developed by Kaplan and Norton to fit university libraries as nonprofit organization and developed the strategic map and performance measurement indicators on the strategy of each perspective. Ultimately, this study tried to provide an integrated strategic management indicators providing comprehensive picture of university libraries from strategic plan to performance applying the BSC linking strategic plan.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.31 no.4
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• pp.763-777
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• 2021

Information security started as an IT operation process and is now recognized as an important issue of information technology, and each international organization is newly defining the concept. Information security itself is a new combination of IT technologies, a set of technologies and a technology area. As IT outsourcing becomes common in many public sectors, SLAs are introduced to evaluate the level of IT services. In the area of information security, many studies have been conducted on the derivation and selection of SLA performance indicators, but it is difficult to find a way to apply the performance indicators to service level evaluation and performance systems. This thesis conducted a study on the application of a service evaluation system for information security performance indicators based on the public sector and a performance system including compensation regulations. It presents standards and rewards(incentive and penalty) that define expectation and targets of performance indicators that take into account the environment and characteristics of a specific public sector, and defines appropriate SLA costs. It proposes a change plan for the organizational structure for practical SLA application and service level improvement.

• Journal of Korean Society of Transportation
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• v.23 no.8 s.86
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• pp.193-202
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• 2005

Due to the importance of SCM(Supply Chain management) in business logistics. many studies related to the SCM performance measurement have been conducted. However, previous SCM performance measurement models have not reflected both ways, operational efficiency and response for market shift. The aim of this research is to suggest a dynamic model to measure SCM performance both with operational efficiency and response for market shift, based on previous SCOR model. To achieve this aim, we developed a cognitive map-based model described eleven KPIs (Key Performance Indicators) with different weight values. And, to measure response level for market shift, we used the concept of entropy-elasticities. Finally, through some actual cases, merits that have no previous models were shown.

• The KIPS Transactions:PartD
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• v.16D no.3
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• pp.417-422
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• 2009

It is important to verify the validity of indicators assessing PMIS(Public Management Information System) effectiveness in academic research as well as practical affairs. As people invest in the field of Information Technology(IT) or IT system, private corporations are interested in investment in IT and it's business value. Moreover, the need of evaluating effectiveness on the investment in IT with the limited national budget are on the increase in public sector. Therefore, it is necessary to define the construct of PMIS(Public Management Information System) effectiveness so that we systematically compare and measure performance of public informatization project processed by each public organizations. It needs to develop indicators and verify the construct validity of them. we verified the construct validity of indicators assessing PMIS(Public Management Information System) effectiveness on the Administration DB Construction Projects.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2006.11a
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• pp.492-495
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• 2006

The performance measurement has been taken with the transformation concept of production, which is considered to be a major cause of existing problems. In order to improving productivity, it is argued that the performance measurement based on Lean Construction is necessary. This study suggests new performance measurement indicators based on work flow ; Reliability, Effectiveness, Efficiency.