• Title/Summary/Keyword: organizational satisfaction

Search Result 1,650, Processing Time 0.024 seconds

The Relationship between Career Development Practice and Career Plateaus in the Government Sponsored Institutions (출연(연)의 경력개발제도(CDP)와 경력정체성의 관계)

  • Cha, Jong-Seok;Park, Ow-Won;Lee, Byung-Heon
    • Journal of Technology Innovation
    • /
    • v.19 no.2
    • /
    • pp.1-23
    • /
    • 2011
  • In general, if employees recognize that their career are tied up, their overall level of job commitment and job satisfaction are decreased which eventually negatively affect individual performance. Especially, career development in the high specialized job like R&D task is more important than other jobs. While the previous studies showed interest in the negative consequences of career plateau, this study aimed at finding out the antecedents of career plateau. By diving the antecedents of career plateau into organizational level and individual one, we conducted direct effect and interaction effect of antecedents variables on career plateau. The empirical results using employees belonging to government funded R&D institute showed that career development practice and work experience in other institutes have negatively related to career plateau, while age has positively related to career plateau. In addition, the interaction effect between career development practice and work experience in other institute was also significant.

  • PDF

Philosophical and Theoretical Perspectives of Five Laws of Libraries and its Influence on the Library Profession: Issues and Challenges

  • Krishnamurthy, M.
    • Journal of the Korean Society for Library and Information Science
    • /
    • v.45 no.4
    • /
    • pp.271-286
    • /
    • 2011
  • The role of information in knowledge society has changed. Library refers to information centre, which is actively involved information collection and promoting use of for the development of individual and society. Modern libraries are the centres of interaction for all interested in accessing information and in participating in the marathon of the present competitive age. Information and a conducive environment of its free flow is a vital tool in all forms of human endeavour. It is the link pin of national development. For a nation to develop it needs to have and provide relevant, updated and adequate information on food security, health, democracy, population, education, family planning, youth empowerment, gender quality, environment etc. The information intermediaries are the persons to modulate these complexities and find match between the information sources and users needs to satisfaction of Ranganathan's law: Books are for use; Every reader his/her book; Every book its reader; Save the time of the reader; Library is a growing organism. The relative importance of these norms in modern context has been evident from experience, study, observations, discussions, etc., and only by scientists and technologists, but also by managers, planners, and policy makers. They recognize the usefulness of information in the performance of their needs information needs. Libraries are therefore proper management, provision and dissemination of such information. It is clearly visible in the contemporary context, that the libraries in the knowledge society are much more than the book depositories This article looks at the theory/practice divide in library and information science and particularly Ranganathan's contributions, basic statements remain as valid in substance if not in expression as -to-day as when they were promulgated, concisely representing the ideal service and organizational philosophy of libraries today.

Role Ambiguity of Comprehensive Nursing Care Unit Nurses: A Concept Analysis (간호·간병 통합서비스 병동 간호사의 역할 모호성 개념분석)

  • Lee, Jeesun;Kim, Yuna;Moon, Semi;Jeong, Eunyoung;Park, Hayoung
    • Health Policy and Management
    • /
    • v.29 no.4
    • /
    • pp.502-512
    • /
    • 2019
  • Background: The purpose of this study was to identify role ambiguity of comprehensive nursing care unit nurses. Methods: A concept analysis method by Walker and Avant was used to understand role ambiguity of comprehensive nursing care unit nurses. Results: The antecedents of role ambiguity of nurses at comprehensive nursing units were shortage of nurses, unclear admission criteria, and demands for customized nursing care according to severity. Attributes include ambiguity in role delegation, patient placement ambiguity, and professional ambiguity among nursing staff. The consequences were diminished job satisfaction due to excessive workload, difficulty in resolving role ambiguity due to the lack of work analysis studies, and poor outcome of nursing indicators. Conclusion: Improvement of nationwide awareness for comprehensive nursing care unit is required. Clear division at scope of practice for nursing staff in accordance of each medical institution's characteristics is essential. Nurses at comprehensive nursing care unit should understand nature of role ambiguity that occurs as they work in large groups. Nurses should promote communications between nursing staff and they must have volition to improve status quo. An additional research of comprehensive nursing care on the causes of role ambiguity in the practice of nursing care for ward nurses is needed, and management measures should be sought at the organizational level.

The Study on the Job satisfaction and the Organizational Commitment of the Customer Interaction Center Employee (고객접점 근무자들의 직무만족과 조직몰입에 미치는 영향요인 연구)

  • Choi, Joung-Im;Jun, Soon-Young
    • Proceedings of the KAIS Fall Conference
    • /
    • 2010.05b
    • /
    • pp.1185-1188
    • /
    • 2010
  • 본 연구는 최근 고객접점근무자인 콜센터 산업 근무자들은 고객과 기업의 접점에 위치하여 일대일 고객 응대가 이루어지는 곳의 중요 인적자원으로 자리 잡고 있다. 이러한 콜센터 산업은 높은 이직률로 인하여 안정적인 조직성과 달성 및 긴밀한 고객관리 관계를 어렵게 한다. 또한 콜센터를 운영하는 기업은 인적자원의 직무만족과 조직에의 몰입도를 제고함으로 조직유효성에 전략적으로 접근할 수 있다. 즉, 고객과 기업의 접점에서 기업의 연결고리 역할을 수행하고 있는 콜센터 부분 인력의 직무만족과 직무몰입 정도에 영향을 미치는 요인을 파악하여 오늘날 기업 경영 흐름에 전략적 대응을 이끌어 내고 이직률이 높고 직업만족도가 낮은 고객접점근무자들에게 화두를 제시하고 있다. 고객의 요구를 즉시 반영 할 수 있고 고객관계 관리를 위하여 고객정보 수집이 이루어지는 대고객접점위치의 콜센터 산업(부문) 여성인력들의 직무만족과 조직 몰입도에 영향을 미치는 요인을 분석하는데 그 목적을 두고 있다. 연구결과 먼저, 직무만족에 영향을 미치는 요인으로는 첫째, 동기요인 중에서 직무, 승진, 능력은 직무만족에 영향을 미치는 것으로 나타나고 동기요인 중에서 성취, 책임은 기각되었다. 둘째, 위생요인 중에서 보수, 상사는 직무만족에 영향을 미치는 것으로 결과가 나타나고 위생요인 중에서 동료는 기각되었다. 직무의 몰입에 대한 결과는 첫째, 정서적 몰입은 동기요인 중 직무와 능력요인은 정서적 몰입에 영향을 미치나 위생요인은 그렇지 않을 것으로 분석되었다. 둘째, 조직몰입에 대한 신호방향(인/아웃바운드)으로 나누어 보면 인바운드 부서에서 조직몰입에 영향을 미치는 요인은 성취와 보수이고 아웃바운드는 직무, 능력, 승진, 성취, 보수가 채택되었다.

  • PDF

Hospital Management Strategy in Digital Era (터지털 시대의 병원경영전략 수립에 관한 연구 - 병원경영자의 경영개선활동에 관한 인식을 중심으로 -)

  • Seo, Young-Joon
    • Korea Journal of Hospital Management
    • /
    • v.6 no.2
    • /
    • pp.173-201
    • /
    • 2001
  • This study purports to examine the current management and information technology related strategy of Korean hospitals and suggest the effective management strategy in the 21st century when is digital era. Specifically the study tries to analyze the changing trends of strategic orientation and investigate the general management and information technology strategy of Korean hospitals. Self-administered Questionnaires were distributed to 721 hospitals nationwide and finally 98 Questionnaires were analyzed for the study. The results of the study are as follows : 1) Half of the respondent hospitals reported that they have an analyzer orientation in 2000, whereas 19.4% were prospectors, reactors 16.4%, and defenders 14.3%. However, the respondent hospitals intended to have a prospector orientation in the future (2002), while 29.6% planned on being analyzers, 17.3% reactors, and 3.1% defenders. 2) Hospital services for improving patient satisfaction were the most common. strategy for the respondent hospitals, followed by cost containment, organizational restructuring, employee education, purchasing system change, specialization of clinical services, quality improvement of medical care, strengthening the networking with the stakeholders, public relations and marketing strategy, diversification, and installing the information system. However, the strategies of annual salary system, retrenchment of unprofitable services, merit payment based on performance were still not popular for the respondent hospitals. 3) As for the strategies related with information technology, most hospitals have not implemented actively, except for the establishment of home-pages, order communication systems, and insurance claims through electronic data interchange system. 4) There were significant differences in the level of strategy implementation in terms of the ownership, bed size, financial performance, and the top managers I knowledge of information technology. The larger bed size, the higher financial performance, the better knowledge of information technology the top managers have, the more strategies the respondent hospitals implemented. The managerial and political implications for Korean hospitals in digital era were also discussed.

  • PDF

A Study on Enhancing Transfer Effect of Learning on Education for Local Public Service Personnel (공무원교육의 현업적용도 영향요인과 정책적 제고방안)

  • Kim, Jung-Won;Kim, Dongchul
    • Management & Information Systems Review
    • /
    • v.32 no.3
    • /
    • pp.43-59
    • /
    • 2013
  • The most important thing in training of organization is that how effectively it can be made most of the performance among the staff. It will be useless if the knowledge which gaining after training can not be applied. Therefore the transfer of learning is studied since it is important for decision of training. We studied the factors of transfer of learning and carried out a survey targeting the public officials of Gangwon province with the factors we made a study. We define the factor of both promoted and interrupted in training and suggest the way of improving it. The first, the modeling of competency can stimulate the desire of achievement and complete a course of training among staff of organizations. The second, the construction of training program and organizational culture just for Gangwon province can increase the satisfaction of training among the learners. The third, the establishment of management system after training can reinforce the capability making use of train. The sharing of each information with boss at the office can help to stimulate the function of feedback after training as well.

  • PDF

A Study on the Relationship among Job Attitude, Personality and Demographic Characteristics based on the Types of Dual Commitment (이중몰입유형별 직무태도와 성격 및 인구통계학적 특성의 융복합적 관계성 연구)

  • Kang, Young-Seok;Jeon, Sang-Gil;Lee, Mi-Kyeong
    • Journal of Digital Convergence
    • /
    • v.14 no.7
    • /
    • pp.135-144
    • /
    • 2016
  • This study attempted to verify the relationship among Job Attitude, Personality and Demographic Characteristics according to Dual Commitment Type. The groups were named 'very high dual commitment group(both highly committed to the organization and union)', 'normal dual commitment group(average level of commitment to both of them)', 'resisting dual commitment group(no commitment to both of them)', 'organization commitment group(only committed to organization)', 'union commitment group(only committed to union)'. This research was analyzed by 388 Hyundai and Kia motor company members and 'very high dual commitment group' and 'organizational commitment group' showed the highest Job Satisfaction and Job Involvement. Through group segmentations considering sub-concepts could contribute to design a strategy to increase the company's competitiveness in aspects of the direction to the HR policy.

The Effect of Empathy on the Job Stress among Nurses (간호사의 공감이 직무스트레스 미치는 영향)

  • Jeong, Hye-Sun
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.16 no.6
    • /
    • pp.3911-3918
    • /
    • 2015
  • This study was conducted to identify the effect of nurses' empathy on their job stress. The subjects of this study were 192 nurses working at 5 general hospitals. The empathy and job stress were surveyed by using structured questionnaire from June 1 to August 31, 2014. The nurses' overall job stress was 3.86 out of 5 and among the domains of job stress, stress of relationship with patients and their carer was 4.22, stress of relationship with medical doctors was 4.21, and stress related to nursing tasks was 4.01. Factors influencing job stress were gender, pay satisfaction, perceived amount of workload, and fantasy from empathy. These findings suggest that in order to improve clinical nurses' job stress, there should be organizational efforts to regulate the pay level and workload and to develop programs for lowering perceived job stress among nurses by managing fantasy from empathy.

Convergence Factors Influencing Workplace bullying and Resilience on Retention Intention in Dental Hygienists (치과위생사의 직장 내 괴롭힘과 회복탄력성이 재직의도에 미치는 융합적 영향요인)

  • Park, A-Reum;Lee, Hye-Jin
    • Journal of Convergence for Information Technology
    • /
    • v.9 no.12
    • /
    • pp.236-243
    • /
    • 2019
  • This purpose of this study was indentify the effect of the workplace bullying, resilience and retention intention on dental hygienists' retention intention and conducted in order to be applied to basic data for enhancing dental hygienists' retention intention. The participants in the study were 202. Data were analyzed using SPSS 19.0, t-tst, ANOVA, regression analysis. The dental hygienists' retention intention showed a high outcome in case of the higher employment satisfaction (p<.001), in the lower workplace bullying(p=.011) and in the higher resilience(p<.001). Conclusively, this study indicate a need to develop program the efficiently promote resilience and to plan improving organizational culture to increase retention intention in dental hygienists.

Factors related to the turnover intention of Korea dental hygienists based on ecological systems model : a systematic review & meta analysis (생태체계모델에 따른 한국치과위생사의 이직의도 관련요인 : 체계적 문헌고찰 및 메타분석)

  • Lee, Da-Som;Kim, Dong-Hee;Han, Gyeong-Soon
    • Journal of Korean society of Dental Hygiene
    • /
    • v.21 no.5
    • /
    • pp.655-666
    • /
    • 2021
  • Objectives: A systematic review and a meta-analysis were performed investigate the factors related to turnover intention of dental hygienists in Korea. Methods: Literature between 2000 and January 2021 were used to support the meta-analysis, which focused on 21 factors extracted from 50 articles using a random effects model. The correlation coefficient, r, in the effect size was calculated. Results: Substantial literature was published after 2011 (76%); in academic journals (74%); and targeted nonmetropolitan areas (40%). Lawler's turnover intention tool was used in several studies. The effect size for each ecosystem was in the order of microsystem (r=0.325), mesosystem (r=0.307), macrosystem (r=0.259), exosystem (r=0.176), and individuals (r=0.171). The random-effects model indicated an overall average of r=0.311. The factor that showed a large effect size in relation to turnover intention was organizational commitment of the microsystem (r=-0.594). Furthermore, mesosystem reward (r=- 0.416), microsystem burnout (r=0.464), job stress (r=0.408), and job satisfaction (r=-0.405) were identified as other major factors. Conclusions: To lower the turnover rate of dental hygienists, it is important to focus on factors belonging to the microsystem, and mesosystem reward.