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http://dx.doi.org/10.5762/KAIS.2015.16.6.3911

The Effect of Empathy on the Job Stress among Nurses  

Jeong, Hye-Sun (Division of Nursing Science, Kongju National University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.16, no.6, 2015 , pp. 3911-3918 More about this Journal
Abstract
This study was conducted to identify the effect of nurses' empathy on their job stress. The subjects of this study were 192 nurses working at 5 general hospitals. The empathy and job stress were surveyed by using structured questionnaire from June 1 to August 31, 2014. The nurses' overall job stress was 3.86 out of 5 and among the domains of job stress, stress of relationship with patients and their carer was 4.22, stress of relationship with medical doctors was 4.21, and stress related to nursing tasks was 4.01. Factors influencing job stress were gender, pay satisfaction, perceived amount of workload, and fantasy from empathy. These findings suggest that in order to improve clinical nurses' job stress, there should be organizational efforts to regulate the pay level and workload and to develop programs for lowering perceived job stress among nurses by managing fantasy from empathy.
Keywords
Empathy; Job Stress; Nurse;
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Times Cited By KSCI : 9  (Citation Analysis)
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