• Journal of Convergence for Information Technology
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• v.12 no.3
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• pp.75-84
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• 2022

The purpose of this study was to identify the degree of stress coping method, emotional intelligence, gratitude disposition, and communication competence of nursing college students to identify the factors that influence communication competence. Data were collected by using questionnaires from 159 students who were in 2nd year of the nursing college in G city, from Nov 9 to 11, 2021. Data were analyzed by t-test, ANOVA, Scheffe, Kruskal-Wallis test, Pearson's correlation, and multiple regression. Statistically, communication competence showed a significantly positive correlation with active stress coping method, emotional intelligence and gratitude disposition. Influencing factors on communication competence were emotional intelligence, gratitude disposition, and active stress coping method accounting for 68% of the total change. Based on this results, strategies to increase emotional intelligence, gratitude disposition, and active stress coping method are needed to improve communication skills of nursing students.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.11 no.4
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• pp.217-222
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• 2011

SNS is growing by leaps and bounds, and many users of SNS are using by a medium of communication. Using SNS users are using means of their own news and the change of emotional expression. In this study using emotional elements to the program was implemented to classify the message. Extraction of emotional elements were used for emotional vocabulary in OMLS (Ocean-Monmouth Legal Services). Emotional elements were extended by The Roget of the thesaurus and WordNet.

• Journal of Digital Contents Society
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• v.12 no.4
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• pp.541-550
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• 2011

MotionTypography is crucial to effective emotional communication in digital society. In this paper, I study movements to represent emotion using motiontypography and approach two goals: First to define an emotional measure by means of emotion assesses by the public, Second to research image characteristics corresponding to movements. In this dissertation, we collect emotional words by literature and experimental surveys and extract representative emotional words using KJ method and clustering analysis. The results of research, the emotional axes selected for motiontypography represent 'calm to active' and 'soft to stiff', the viewers feel a specific emotional state from some movements of motiontypography. If, we investigate the relationship of motiontypographic visual elements with emotional words are achieved together, I think it will serve as a motiontypographic guideline that enables helping the public to easily produce motiontypography.

• Journal of Digital Convergence
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• v.20 no.1
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• pp.335-341
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• 2022

This is a descriptive research study to confirm the relationship between communication types, emotional labor, and job stress of nurses in small and medium-sized hospitals and to identify factors affecting job stress. The study was conducted on 192 nurses randomly selected from small and medium-sized hospitals located in G Metropolitan City. A structured questionnaire was used as a research tool for measuring communication types, emotional labor, and job stress, and the data were collected from August 20 to September 10, 2019. The results of the study are as follows. The subject's communication type averaged 3.55±0.31 points, emotional labor 3.21±0.59 points, and job stress 3.44±0.52 points. Job stress showed a statistically significant negative correlation with friendly communication among the types of communication, and a statistically significant positive correlation with emotional labor. Factors affecting job stress included gender, total clinical experience, and emotional labor, showing an explanatory power of 28.0%. It is considered that an efficient management strategy for emotional labor is needed to reduce the job stress of nurses in the future.

• Management & Information Systems Review
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• v.30 no.4
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• pp.45-71
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• 2011

This study aims at reviewing the effect of the non-verbal communication of salespersons at service encounter on customers' non-verbal communication and responses. The previous studies overlooked the correlation between salespersons' non-verbal communication and customers' non-verbal communication at service encounter, although non-verbal communication of salespersons has potentialities evoking customers' non-verbal communication and emotional responses in various ways. If it is a salesperson who a customer first encounters within a shop, the non-verbal communication of salesperson affects his/her non-verbal communication and these non-verbal communication affect his/her emotional responses, and these emotional responses affect his/her behavior. This phenomenon is based on the theory of emotional contagion, mimic, and face feedback. Therefore the non-verbal communication such as greetings, postures and eye-contact manners through the personal interactions between salespersons and customers, can be said to be an antecedent variable which affects the positive responses of customer. As a result of the study, the kinesic of salesperson's non-verbal communication was found to affect customers' non-verbal communication, and customers' non-verbal communication affect emotional responses experienced at service encounter, and customers' positive emotion affect customers' behavior responses. This result provides an opportunity which makes one turn eyes on salespersons' non-verbal communication at sales encounter both practically and scientifically, through introducing salespersons' non-verbal communication as an important factor which can enhance customers' positive responses but has been passed over by the previous studies.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.6
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• pp.2749-2759
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• 2013

This study was done to identify the relationship between emotional intelligence and communication skill, clinical competence & clinical practice stress of nursing students. Subjects were 184 associate nursing students(2nd grade) in Korea. The data were collected using self -report questionnaire from jan 1 to february 29, 2012. Data were analyzed by frequencies, t-test, ANOVA, Pearson's correlation, multiple regression using SPSS Win 18.0. Emotional intelligence were significantly correlation with communication skill, clinical competence and stress of clinical practice in nursing students. And the higher emotional intelligence was showed the higher communication skill, clinical competence and the lower stress of clinical practice. Therefore, To increase communication skill, clinical competence and to decrease stress of clinical practice of nursing students, it is necessary to develop and test the program for improving emotional intelligence of nursing students.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.17 no.1
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• pp.141-151
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• 2016

This study examined the influence of the turnover intention and emotional intelligence, communication competence and stress coping of psychiatric nurses. A self-reported questionnaire was filled out by 160 Korean Psychiatric nurses from February 2 to February 27, 2015. The data were analyzed using the frequencies, t-test, ANOVA, Pearson's correlation, stepwise multiple regression using IBM SPSS 20.0. The turnover intention showed a close correlation with the emotional intelligence (r=-.638 p<.001), stress coping (r=-.649, p<.001), and communication competence(r=-.694, p<.001) in psychiatric nurses. The turnover intention and emotional intelligence, stress coping, communication competence explained 54.5% of the total variance of clinical competence in psychiatric nurses. Therefore, it is necessary to develop and implement a curriculum and program to improve the turnover intention and emotional intelligence, stress coping, communication competence of psychiatric nurses.

• Journal of Digital Convergence
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• v.19 no.2
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• pp.549-560
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• 2021

The study was done to investigate the mediating effects of communication ability on the relationship among self-awareness, empathy, emotional intelligence and interpersonal competence of nursing students. Data on subject's self-awareness, empathy, emotional intelligence and interpersonal competence were collected using a structured self-reporting questionnaire. During September and December 2019, data were collected from 282 nursing students in J and K cities. Data were analyzed using three-step mediated regression analysis with the SPSS WIN 21.0 programs. Self-awareness, empathy, emotional intelligence and communication ability were positively correlated with interpersonal competence of nursing students. Also, communication ability had a partial mediating effect on the relationship among self-awareness, empathy, emotion intelligence and interpersonal competence. These finding indicate that it will be more effective to education strategies that can increase self-awareness, empathy, emotional intelligence and communication ability together when developing education programs that improve interpersonal competence.

• IEMEK Journal of Embedded Systems and Applications
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• v.7 no.2
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• pp.95-101
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• 2012

In order to supply emotion service depending on user's emotional change in a mobile environment, various researches have been carried. This paper discusses a protocol for wireless charging and an embedded platform of the mobile emotional sensing device which supports that. Wireless charging process relieves user's vexatious task to charge the emotional sensing device. To support wireless charging, there are one basestation and several mobile devices. Basestation coordinates and controls the devices over wireless communication, as well as supplies energy. For 1:N communication we defines the network whose superframe is classified into four categories: a network join superframe, a charging request superframe, a charging superframe and an inactive superframe. Physical layer provides how to supply energy to the devices and communicate physically. Mobile device is equipped with energy charged circuits, which correspond with the defined energy supplying method, as well as bidirectional communication circuits. Mobile device monitors and analyzes its own battery status, and is able to send a request packet to basestation. Therefore, it can be charged before its battery is exhausted without user's perception.

• Korean Journal of Childcare and Education
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• v.15 no.5
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• pp.87-111
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• 2019

Objective: The purpose of this study is to investigate the effect of the level of communication difficulty between child-care teachers and parents and teachers' job satisfaction on teacher's emotional labor. Methods: The data of 137 questionnaires collected in Y city, Gyeongggi-do were analyzed. The respondents of the questionnaires were teachers of 0-5 year old children. Statistical analyses were performed using frequency analysis, explorative factor analysis, independent t-test, One-way ANOVA, and multiple regression analysis at the p < .05 by SPSS 24.0 program. Results: First, there was no statistically significant difference on child-care teachers' communication difficulties with parents by sociological variables of child-care teachers. Second, there was no statistically significant difference on teachers' job satisfaction by sociological variables of child-care teachers. However, there were significant differences on the sub-factors of job satisfaction by teaching careers, types of workplace, and marital status. Third, these two factors were found to be important predictors of child-care teachers' emotional labor. Conclusion/Implications: In order to reduce the emotional labor experienced by child-care teachers in early childhood care settings, it will be necessary to pursue a multi-faceted approach to improving the working environment.