Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Influence of the Emotional Intelligence, Communication Competence and Stress coping on Turnover Intention in Psychiatric Nurses

정신전문병원 간호사의 감성지능, 의사소통능력, 스트레스 대처가 이직의도에 미치는 영향

  • Received : 2015.11.17
  • Accepted : 2016.01.05
  • Published : 2016.01.31
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Abstract

This study examined the influence of the turnover intention and emotional intelligence, communication competence and stress coping of psychiatric nurses. A self-reported questionnaire was filled out by 160 Korean Psychiatric nurses from February 2 to February 27, 2015. The data were analyzed using the frequencies, t-test, ANOVA, Pearson's correlation, stepwise multiple regression using IBM SPSS 20.0. The turnover intention showed a close correlation with the emotional intelligence (r=-.638 p<.001), stress coping (r=-.649, p<.001), and communication competence(r=-.694, p<.001) in psychiatric nurses. The turnover intention and emotional intelligence, stress coping, communication competence explained 54.5% of the total variance of clinical competence in psychiatric nurses. Therefore, it is necessary to develop and implement a curriculum and program to improve the turnover intention and emotional intelligence, stress coping, communication competence of psychiatric nurses.

본 연구는 정신전문병원 간호사의 감성지능, 의사소통능력, 스트레스 대처가 이직의도에 미치는 영향을 규명하기 위함이다. 정신전문병원에 근무중인 간호사 160명을 대상으로 설문지를 이용하여 2015년 02월 02일부터 02월 27일까지 자료를 수집하였다. IBM SPSS 20.0 Program을 이용하여 독립 t-test, one-way ANOVA, Pearson's Correlation Coefficient, Stepwise multiple regression으로 분석하였다. 연구결과는 정신전문병원 간호사의 이직의도는 감성지능(r=-.638, p<.001)과 스트레스 대처방식(r=-.649, p<.001), 의사소통능력(r=-.694, p<.001)으로 음의 상관관계를 나타내었고, 정신전문병원 간호사의 이직의도에 영향을 미치는 예측요인의 설명력은 총 54.5%였다. 따라서 정신전문병원 간호사의 스트레스 대처방안을 다양하게 모색하여 감성지능 향상, 의사소통능력을 향상시키는 간호중재 프로그램 개발 및 적용이 필요하다.

Keywords

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