• Journal of Information Management
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• v.42 no.2
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• pp.121-149
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• 2011

The purpose of this study is to analyze influencing factors for the user satisfaction of information commons(IC) in school libraries. Relevant previous studies inform four candidate factors that could affect the user satisfaction. Based upon these factors and user interviews, a questionnaire are constructed to form 29 items in total. As the main data, 412 samples are collected from the IC users from 3 high schools in Seoul. Analyses lead to these findings: factors affecting the user satisfaction are identified. They are IC facilities, human services, and achievement level of self-directed learning. It seems that, in ICs, users prefer using space and facilities by themselves to accessing contents. This study suggests ways to improve user satisfaction. It would be essential to introduce IC facilities to current and potential users, to install instruments to enhance achievement level of self-directed learning, and to train users through library education programs.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.29 no.3
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• pp.65-87
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• 2018

The user satisfaction of environmental facilities, collection, library services including webpage, etc. by using KSDC program provided by Korea Social Science Data Center has been analysed in this study. Also, the undergraduate students using P-academic library on December 2017 were sampled and analysed in this study. ANOVA etc. were used for testing wether gender, academic level and major of students affect the satisfaction, and Pearson correlation coefficient was used for testing the relation among the variables in the attached questionnaire. The major conclusions of this study are: (1) The policy development for the library use of male undergraduate students is needed. (2) The special counterplan to improve the user accessibility is needed. (3) Also, environmental facilities is absolutely needed when planning to improve user satisfaction. Besides, the development plan prepared after analysing the user opinions in essay form was suggested in this paper, too.

• Journal of Korean Society of Rural Planning
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• v.19 no.4
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• pp.105-113
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• 2013

This study aimed to provide basic data for the national park management by analysing visitors' behavior and satisfaction determinants by importance-performance analysis and estimated regression analysis through post-occupancy evaluation questionnaire method to the Gyeongju National Park visitors. It was found that facilities and use management according to place and use group, the diversity of visit program, high quality of guidance and hospitality of staffs and conservation of historic and landscape resources for Gyeongju National Park were necessary as the results of behavior analysis, importance-performance analysis. The historic landscape resources, hospitality of staffs, visit road and safety facilities, commercial facilities were important determinants of users' satisfaction as the results of regression analysis. It suggested the characteristics of Gyeongju National Park and these factors were the most important factors for the improved management.

• Journal of Environmental Science International
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• v.15 no.12
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• pp.1163-1170
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• 2006

This study aims to examine what factors park users value in urban parks and to find ways to elevate user satisfaction for the creation and usage of an urban park. To achieve this, the study relied on two methods: the descriptive method of researching publications and related scholastic writings, and the empirical study method including a survey of present condition and interviews with users. The result shows that the 'sense of nature' is more important than 'functional facilities' in urban natural parks and 'management part like safety and cleanliness of park' is more important than 'utilizing facilities' in urban neighborhood parts. Generally, the importance rating of urban parks visitors felt in them were higher than the satisfaction rating, in terms of living surroundings. Factor analysis resulted in six factors in a natural park and in eight factors in a neighborhood park. Regression analysis in a natural and a neighborhood park showed a positively correlated factor: benefits sought, suggesting that people recognize the importance of urban parks through the benefits they gain in them and the satisfaction they find in urban parks depends on utilizing facilities. Therefore, in urban natural parks, people will find greater satisfaction through pursuit of the benefits they are seeking; improvements to park facilities should address the benefits that park users are seeking.

• Journal of the Korean housing association
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• v.16 no.3
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• pp.27-35
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• 2005

The purpose of this study is to minimize physical obstacles for handicapped students in university dormitories. To carry out this study, we have surveyed 10 Universities in Korea. First we have studied the law and the theory of architectural planning and design guides those are related with handicapped people. And it was surveyed the existing state of the dormitories facilities and made a checklist. And the satisfaction about the facilities was questioned to the handicapped students who used those buildings. It is concluded that most of the universities which we have surveyed were equipped with good facilities for the general students but don't have regards for handicapped people at that time. As the result of the rate of the satisfaction, they are satisfied those facilities generally. As you can see the result of this research, the facilities in University are not very good for handicapped people in many points. So that kind of many facilities must be taken into consideration for handicapped people in the stage of architectural programming in the process of designing the dormitory building.

• Journal of the Korean Institute of Landscape Architecture
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• v.18 no.4
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• pp.127-140
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• 1991

The Primary purpose of this study is to investigate factors and variables which have significant effects on user satisfaction with recreational facilities in Taejong-Dae recreational complex, thereby establishing indices of planning and development of urban parks and open space. To test the causal models of this research, the date were gathered by self-administered questionnaires from 967 households in Pusan City which were selected by the multi-stage probability sampling methood. The analysis of the multi-stage primarily consists of two phase : The first analysis dealt exploratory factor analysis which identified major factors involved in satisfaction with recreational activities and facilities in Taejong-Dae recreational complex and the second analysis tested the fit of the causal models of this research by employing LISREL methodology. There are three advantages of using LISREL over other multivariate analysis methods : First, measurement error is allowed and calculated in LISREL, otherwise there is a risk of seriously misleading estimates of coefficients ; Second, LISREL deals with latent variables or unmeasured variables ; Third, it enables to test causal relations among variables. The factors analysis identified that five factors are involved in satisfaction with recreational facilities. The five factors of satisfaction with recreational facilities are space for repose and relaxation, active recreation facilities such as pool and zoo, physical exercise facility, convenience and maintenance facility, and linear facility, and linear facility for walking. The second phase analysis tested the fit of the causal models for satisfaction with recreational facilities to the data and identified statistically significant causal linkage among overall satisfaction with Taejong-Dae recreational complex, other endogenous factors and exogenous variables. Overall fits of both causal models were very good. Among endogenous factors, facility for repose and relaxation. linear facility for walking, active recreation facility, facility for convenience and maintenance were identified as having significant effects on overall satisfaction. Exogenous variables which have significant effects on endogenous variables wer also identified. These significant relationships indicate important factors and variables that should be considered in planning and development of the recreational complex. On the basis of these significant causal relationships, implications for planning and the delovepment of Taejong-Dae recreational complex were suggested.

• Journal of the Korean Institute of Landscape Architecture
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• v.35 no.4
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• pp.16-31
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• 2007

This study is aimed at classifying different types of parks in Gwang-Ju city and providing efficient Planning and guidelines to satisfy the needs of park users. The first stage of this study was accomplished by site surveys of neighborhood parks in Gwang-Ju where park types, locations, neighboring conditions, park layout, and other physical environments were surveyed for the specific status of parks. With those basic data, urban neighborhood park types were classified into different categories: 1) urban neighborhood parks; 2) riverside neighborhood parks; and 3) natural(mountain side) neighborhood parks. For the second stage of this study, behavior patterns and satisfaction were investigated to provide empirical data on the relationship between the physical environment and human behavior. The main findings of this study can be summarized as follows: 1. The highest level of satisfaction for the users of urban neighborhood parks in Gwang-Ju city is the accessibility of the parks which are small but located in neighborhoods, The users tend to visit the nearby parks regardless of size. 2. The users have relatively high levels of satisfaction for urban neighborhood parks which have a lot of green zones or park facilities. Therefore, the park planner should consider the natural environment in the park area and should reconsider the type of park in the planning process. 3. The different types of urban neighborhood parks in Gwang-Ju city do not affect the level of satisfaction and the motivation of park visits. However, the accessibility of the parks is the most important factors of users' satisfaction regardless of the type of the park. 4. The level of user satisfaction for all of the urban neighborhood parks in Gwang-Ju city indicates that the users have a relatively low level of satisfaction. Especially, 26.2% of the users have a high level of dissatisfaction. The new parks, which have recently been developed, have a higher level of satisfaction than the old parks which have a lack of facilities, insufficient maintenance, and poor management planning in the park. 5. As a result of factor analysis, all city neighborhood parks showed a similar tendency with urban type parks, but showed a tendency that was different from the other park types.

• Journal of the Korean Society of Environmental Restoration Technology
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• v.11 no.6
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• pp.91-103
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• 2008

The purpose of this study is to compare the satisfaction of the urban parks and to classify and assess the environmentally-friendly behaviors in the urban parks. For this purpose, the park user's behaviors and satisfactions were surveyed in 10 parks in Seoul and its suburb area. Parks are divided into 2 types, the walking-distance parks and the metropolitan parks, by time to reach, visit frequency and visit purpose. The park users are generally satisfied with the facilities, but not satisfied with some specific items, such as cultural facilities, accommodations for the handicapped, safety facilities and sports facilities. The environmentally-friendly behaviors are positively assessed in general, but the behavior of the natural experience was negatively assessed. The environmentally-friendly behaviors in the urban parks are classified into 2 factors; the experience factor and the activity factor. The parks are categorized into 3 types by these factors. For type I parks, the experience factor is dominant, but the activity factor is relatively low. For type II parks, the both factors are low and the parks are necessary to improve. And type III parks are positively assessed in the aspect of the environmentally-friendly behaviors, even though some park are necessary to complement.

• Journal of Environmental Science International
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• v.14 no.5
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• pp.457-461
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• 2005

The survey of user's satisfactory degree of location, plantings, facilities, operation, and management factors on national parks' camp sites was carried out. Many problems were analyzed and identified. This survey was for proposing the correct way to plan and draft for camping site after this. In addition to, the realization of environmental education through nature friendly recreation was aimed at. According to the result of the survey, the followings were suggested as necessities to improve the camp site. 1. Repair and replacement of insufficiently managed facilities should be aimed at. 2. Facilities for a handicapped person should be preferentially introduced. 3. Active management and publicity in low-demand season that practiced by developed countries should be carried out. Seasonal program for various age groups should be operated. 4. Surrounding tourist site, camp site, and trail should be organically connected by shuttle bus and other transports. A survey was carried out for the user satisfaction in the campsites of national parks. Based on this survey concerned with the location, planting, facilities, operation and management, the problems were identified and analysed to improve future design and plan of the campsites. This study aims for the realization of environmental education through nature friendly recreation. The following points are suggested as needed according to the survey result. 1. damaged facilities should be repaired or replaced. 2. introduction of the facilities for disabled should be prioritized. 3. consistent and active management and publicity work should be operated in the off-peak season. and the seasonal activity programs for the various age groups should be provided. 4. the site should be well connected with other surrounding campsites and tourist sites using the shuttle bus and other transport method.

• Journal of the Korean Institute of Landscape Architecture
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• v.20 no.3
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• pp.103-109
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• 1992

This research suggest a causal model to investigate factors and variables which significant effects on user satisfaction with city park recreational facilities in Duryu city park in Taegu, and thereby identifying implications for planning and development of urban parks and open space. For this study the data were gathered by self-adminstered questionnares from 993 households selected by the multi-stage probability sampling method. The analysis of the data consists of two phases. The first involves exploratory factor analysis to draw meaningful factors from the data. Three factors were indentified. The second phase test the causal model of this research employing LISREL methodology. On the base of the analysis results, important implications for planning of city park and open space are recommended.