• Asia Pacific Journal of Business Review
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• v.5 no.2
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• pp.45-57
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• 2021

The COVID-19 pandemic has ushered in a new era of untact and we are quickly adapting to this untact era. In the current situation where it is difficult to contact each other face-to-face, Virtual Reality (VR) is an opportunity factor for indirect tourism and a good alternative to viewing cultural heritage. This study showed that the effects of experience economies such as entertainment experience, aesthetic experience, escapist experience, and spiritual experience on VR content satisfaction. Furthermore, we examined whether consumers' perceived risks to COVID-19 moderate the relationship between experience economy and satisfaction. This study investigated 149 people who experienced VR content about Jerusalem. The results have shown that entertainment experience and aesthetic experience have a positive effect on the satisfaction with the VR content. Furthermore, perceived risks about COVID-19 have been shown to moderate the effects of aesthetic experience and spiritual experience on satisfaction. Finally, we provided implications based on our findings.

• Journal of Korea Multimedia Society
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• v.24 no.2
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• pp.328-335
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• 2021

In the era of 'Untact', virtual reality-based job training platforms are actively being used as part of non-face-to-face education for students with developmental disabilities. Because the people with developmental disabilities may lack sufficient cognitive abilities, it is difficult to conduct untact training seamlessly without the help of a third party. Therefore, it is necessary for training programs to identify the right timing to provide help so that the training can be continued. This research analyzed the visual attention of students with developmental disabilities in virtual reality-based job training program in order to determine the point of time when an intervention is required by the trainee. Results showed that students who completed the mission tended to have intense visual attention on a small number of objects for a certain period of time; the visual attention of the students who failed tended to shift erratically among multiple objects.

• Journal of the Korean Society of Industry Convergence
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• v.25 no.3
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• pp.477-491
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• 2022

This study proposed the performance analysis and hydraulic control system design of forklift structure manipulator with 5 joints for untact working in lilited environment. The performance analysis of the control system analyzed the control response to load and pressure fluctuations. The reliability of proposed control system was verified by simulation test under the various condition.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2022.05a
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• pp.612-614
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• 2022

The prolonged untact era, which has continued since the end of 2019, further accelerated the spread of distribution platforms that provide cultural contents in digital form. Digital content distribution platforms are fiercely competing in the market as the central axis of cultural content planning, production and distribution. In this study, we apply the open innovation theory as a competitive element of digital content distribution platforms to assess whether competitiveness can be secured in terms of multilingualization of content.

• Proceedings of the Korean Society of Computer Information Conference
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• 2021.07a
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• pp.555-557
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• 2021

스마트폰이 널리 보급되면서 QR코드는 새로운 트렌드로 주목받고 있다. 많은 기업에서 QR코드를 활용하여 마케팅을 하고 있으며 QR코드는 사람들에게 친숙한 이미지가 되었다.. 이에 본 논문에서는 기존의 기업에서 서비스중인 인터폰을 통한 종업원과 소비자의 주문 구조방식의 Drive-Thru가 아닌 QR코드를 활용한 비대면 주문방식의 Drive-Thru 제공을 목적으로 한다. 이러한 서비스를 통하여 기존의 Drive-Thru를 이용 시 불편했던 의사소통, 정보부족을 소비자에게 효과적인 서비스로 제공할수 있고 기업에서는 기존의 Drive-Thru에 배치되어 있던 노동력을 효율적으로 사용하여 능률을 증가시킬 수 있는 기대효과를 가진다.

• Journal of Information Technology Services
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• v.19 no.4
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• pp.31-47
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• 2020

Recently, as the COVID-19 has spread and prolonged worldwide, the 'Untact' society is becoming routinized, and various smart technologies are leading to the spread of the 'Ontact' culture. This is because the desire of consumers to purchase a product and use the service has increased while minimizing the direct contact. In order to quickly respond to this circumstance, the percentage of the companies which are adopting Chatbot in various fields such as orders, delivery, and inquiries is increasing and they are getting a positive result. However as the demand for building Chatbot increases dramatically, there are many confusions among the companies which want to introduce Chatbot to their system, due to the lack of professional technicians and difficulties in understanding AI technologies and how to build them effectively. I believe that in the post COVID-19 era, much more companies will adopt Chatbot, and this will intensify the problem. The purpose of this study was to derive the needs for a guide on the method of buiilding a Chatbot through considering the prior research on Chatbot and analysis of the recent surge in the use of Chatbot services related to COVID-19. There are implications to presenting 5 phases of universal Chatbot implementation methodology using the platform to the stakeholders who want to introduce Chatbot to their customer so that they can understand and build Chatbot more easily and use AI Chatbot actively in response to the POST COVID-19 era.

• Journal of Digital Convergence
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• v.18 no.2
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• pp.301-312
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• 2020

This is a user experience study of factors that should be considered in designing home appliances experience service. Untact services are emerging, but the development of home appliances sector is in early stage. Based on the six factors of Stephen P. Anderson's Creating Pleasurable Interface Model, this study conducted surveys, 1:1 in-depth interviews, and participation observations to measure and analyze user experience. In this study, I compared 4060s and 2030s's user experience in that the untact services raise the digital alienation among middle-senior-aged. As a result, there were significant differences between the two, including the opposite satisfaction in terms of reliable, usable and pleasurable factors. I hope that this study will be of strategic help in designing future home appliance experience services.

• Journal of Korean Library and Information Science Society
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• v.51 no.3
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• pp.251-279
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• 2020

This study noted the recent impact of Coronavirus Disease-19 (Corona 19) on the environment surrounding the library, and investigated the libraries' response activities. In addition, related issues on news media and social media were detected based on text mining techniques to engage environmental changes surrounding the library. Key issues were derived from 1,852 news reports on the library related to the Corona 19 situation and 227,983 tweets related to the library during the Corona 19 epidemic. Through this, implications were derived: prolonged 'Untact' situations, increased e-book lending, improved expectations for online services and librarians, and re-conceptualized library space. In addition, the direction of future services was discussed by selecting representative examples of library services provided in the non-face-to-face (untact) situation and dividing them into books, services, and spaces.

• Journal of the Korea Convergence Society
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• v.12 no.4
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• pp.171-177
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• 2021

This study examined how the use of learning apps in Zoom-based classes affects learners' English achievement and assessed the efficiency of app use in Zoom-based English classes. The study utilized the English Central (EC) app to induce learners to actively participate in zoom-based classes. To assess the app's efficiency, two rounds of achievement tests and an open-ended questionnaire were administered. The two tests showed that Zoom-based EC app utilization classes positively affected learners' English achievement and the questionnaire revealed that the learners were highly satisfied with using the EC app in Zoom-based classes. The participants praised this approach for "complementing insufficient class content" and facilitating "immediate feedback" (on the EC app), "English practice," and "real-time communication and sharing of opinions" (on Zoom-based classes), describing it as "not boring" and "4 skill training in English." Instructors should strive to efficiently use such new teaching tools in the evolving environment of the untact era.

• Journal of the Health Care and Life Science
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• v.8 no.2
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• pp.127-133
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• 2020

While only the experts could create the contents in the existing VR contents business, in the proposed "Untact Social VR Video-Based Tour Scheduling", the GUI (Graphic User Interface) allows anyone to easily and quickly share the information taken through VR camera after creating. It is intended to serve as a variety of SNS-based media by developing a structure that can be shared in html format after creating with the GUI menus. In particular, it is applied to companies that operate the SNS-type publicity projects including experience facilities and viewing facilities, and the various SNS-type publicity businesses that create the VR contents. Communication is clear compared to the existing homepage-based information delivery method, and It aims to provide universality that anyone can easily edit in an environment where only experts can edit VR video contents of.