Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Recruiting Experience of Chief Executive Nurses in Small and Medium-sized Hospitals

중소병원 간호부서장의 간호사 채용 경험

  • 박송이 (이화여자대학교 일반대학원 간호과학과) ;
  • 박신유 (이화여자대학교 일반대학원 간호과학과)
  • Received : 2019.11.25
  • Accepted : 2020.02.20
  • Published : 2020.02.28
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Abstract

This is a user experience study of factors that should be considered in designing home appliances experience service. Untact services are emerging, but the development of home appliances sector is in early stage. Based on the six factors of Stephen P. Anderson's Creating Pleasurable Interface Model, this study conducted surveys, 1:1 in-depth interviews, and participation observations to measure and analyze user experience. In this study, I compared 4060s and 2030s's user experience in that the untact services raise the digital alienation among middle-senior-aged. As a result, there were significant differences between the two, including the opposite satisfaction in terms of reliable, usable and pleasurable factors. I hope that this study will be of strategic help in designing future home appliance experience services.

본 연구의 목적은 중소병원 간호부서장의 간호사 채용 경험을 이해하고 설명하는데 있다. 자료 수집은 서울, 인천, 경기에 소재한 100에서 300 개의 병상 규모 병원에 근무하는 간호부서장 4명을 대상으로 Snowball 샘플링으로 추출하였다. 2017년 11월 1일부터 12월 20일까지 일대일 심층 인터뷰를 하였다. 분석방법은 van Manen의 해석학적 현상학적 방법을 이용해 분석하였으며, 연구 결과 4개의 주제가 도출 되었다. 각 각의 주제는 '속수무책으로 인력부족을 경험함', '절박한 상황 속에서 통제력을 상실함', '간호사의 마음을 얻기 위해 노력함', '간호사의 마음다지기에 최선을 다함'이었다. 본 연구 결과는 중소병원 간호부서장이 간호인력 부족을 극복하기 위해 어떠한 노력을 하는지와, 중소병원 간호사가 업무를 안정적으로 수행할 수 있도록 갖추어야 하는 지원체계에 대한 이해를 제공하는 데 그 의의가 있다.

Keywords

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