• Title/Summary/Keyword: Turnover Intention of workers

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Occupational Health and Safety Management and Turnover Intention in the Ghanaian Mining Sector

  • Amponsah-Tawiah, Kwesi;Ntow, Michael Akomeah Ofori;Mensah, Justice
    • Safety and Health at Work
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    • v.7 no.1
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    • pp.12-17
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    • 2016
  • Background: The mining industry is considered as one of the most dangerous and hazardous industries and the need for effective and efficient occupational health and safety management is critical to safeguard workers and the industry. Despite the dangers and hazards present in the mining industry, only few studies have focused on how occupational health and safety and turnover intentions in the mines. Method: The study suing a cross-sectional survey design collected quantitative data from the 255 mine workers that were conveniently sampled from the Ghanaian mining industry. The data collection tools were standardized questionnaires that measured occupational health and safety management and turnover intentions. These scales were also pretested before their usage in actual data collection. Results: The correlation coefficient showed that a negative relationship existed between dimensions of occupational health and safety management and turnover intention; safety leadership (r = -0.33, p < 0.01); supervision (r = -0.26, p < 0.01); safety facilities and equipment (r = -0.32, p < 0.01); safety procedure (r = -0.27, p < 0.01). Among these dimensions, safety leadership and safety facility were significant predictors of turnover intention, (${\beta}=-0.28$, p < 0.01) and (${\beta}=-0.24$, p < 0.01) respectively. The study also found that turnover intention of employees is heavily influenced by the commitment of safety leadership in ensuring the effective formulation of policies and supervision of occupational health and safety at the workplace. Conclusion: The present study demonstrates that safety leadership is crucial in the administration of occupational health and safety and reducing turnover intention in organizations.

A Study on the Presenteeism of Call Center Workers in the Customer Service Business (고객 응대 업무에 종사하는 콜센터 근로자의 프리젠티즘)

  • Jung, Myung-Hee;Jung, Hye-Sun
    • Korean Journal of Occupational Health Nursing
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    • v.24 no.2
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    • pp.142-151
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    • 2015
  • Purpose: The purposes of this study were to investigate the degree of presenteeism, which lowers productivity when call center workers come to work with illness, and analyze the factors influencing it. Methods: A survey was conducted for three months from July to September, 2013 to collect data. Questionnaires were distributed to 1,500 workers at 30 call centers in Seoul and Gyeonggi Province, of which were 1,274 returned and analyzed for the study. Results: The findings show that the call center workers scored 15.4 points out of the maximum 30 on presenteeism based on SPS-6. The study examined factors that affect the presenteeism of call center workers and identified inner emotional labor, depression, subjective health condition, age and turnover intention as those factors. Their presenteeism was low when they engaged in more inner emotional labor, and when they had a good subjective health condition. The presenteeism was high when they had a higher degree of depression, were young, and had a higher turnover intention. Conclusion: The findings call for a need to implement a mental health promotion program to resolve call center workers' depression at work, help them manage their emotional labor to lower their turnover intention, improve their subjective health conditions, and run a health management program to consider the uniqueness of the young age group in order to prevent their increasing presenteeism.

The Influence of Verbal Aggression on Job Involvement and Turnover Intention: The Moderating Effect of Self-esteem

  • Song, Jun-Hwa;Lee, Nam-Gyum;Hwang, Il-Young;Lee, Soo-Wook
    • Asian Journal of Business Environment
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    • v.5 no.4
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    • pp.19-28
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    • 2015
  • Purpose - Research shows that increased workload and psychological pressure produces tensions in organizations. Such tensions can increase employee aggressive workplace behavior. This study attempted to discover the relationship among verbal aggression, job involvement, and turnover intention. Research design, data, and methodology - A survey of administrative workers in colleges was done between May 20 and May 26, 2015. Result - The findings were as follows. First, verbal aggression directly increased employee turnover intention. Second, stress recognition also created turnover intention among employees, which was detected in the interviews conducted after the survey. Third, both the survey and the interviews showed that stress recognition did not have a significant effect on job involvement. Fourth, both the findings and the interviews after the survey showed that stress increased turnover intention. Last, the finding on the role of self-esteem showed that self-esteem had a positive moderating effect on the relationship between the influence of verbal aggression and stress recognition. Conclusion - Having strong talent at work should lower turnover intention and turnover rates and develop the organization continuously.

The Effects of Job Stress of Construction Workers on Construction Accidents and Turnover Intention (건설업 종사자의 직무스트레스가 건설재해 발생과 이직의도에 미치는 영향)

  • Park, Yong-Su;Park, Soo-Yong;Lee, Dong-Hyung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.40 no.3
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    • pp.59-65
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    • 2017
  • The purpose of this study is to investigate the factors and effects of job stress of construction workers on construction accidents and turnover intention in order to improve the field work environment of construction industry which shows higher industrial accidents than other industries. To this end, research models and hypotheses were established based on previous research, and the questionnaire was distributed to 10 construction companies in Daejeon, Sejong, and Chungcheong provinces. The 301 data collected were performed statistical analysis such as basic statistical analysis, factor analysis, reliability analysis, correlation analysis, regression analysis, and logistic regression analysis using the statistical package (IBM SPSS 22). The results of this study are summarized as follows. First, job stress has a significant effect on accident occurrence. Among the sub-factors of job stress, there was positive (+) influence on work culture and relationship conflict between peers, and organizational system had negative influence. Job demands, compensation incompetence, and job instability were not statistically significant. Therefore, it is necessary to concentrate on the factors of work culture, organizational system, and relationship conflict in the construction site. Second, job stress has positive effect on turnover intention. Job stress, inadequacy of compensation, and work culture were positively related to turnover intention. Third, job demands have a slightly greater impact than compensatory inadequacies. The factors that make the job turnover more important are the excessive job burdens such as respect, internal motivation, responsibility rather than expectation non-conformity, time pressure, increase of work load. Therefore, in order to reduce the turnover intention of the construction worker, it is necessary to pay attention to improvement of the job requirement. Fourth, the worker's job stress could overcome by exercise and fatigue elimination, work environment management, and self-opening for others. It is necessary to establish a work environment management system for counseling and intimacy formation to open up the exercise and fatigue relief program of the workers at the construction site and to open themselves between the workers and the supervisors.

The Effect of Job Environmental Factors on Job Satisfaction and Turnover Intention of Container Shipping Workers -Focused on the Difference between Land and Maritime Workers of 'H' Liner Shipping Company- (컨테이너 선사 종사자의 직무환경 요인이 직무만족도와 이직의도에 미치는 영향 - H사의 육상직과 해상직간 차이를 중심으로-)

  • Lee, Won-woo;Ryu, Hee-chan;Lee, Choong-bae
    • Journal of Korea Port Economic Association
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    • v.38 no.1
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    • pp.143-158
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    • 2022
  • The shipping industry has experienced significantly fluctuated while decline in long-term and boom in short-term period due to the continuous recession of the shipping industry since the 2010s and during the recent COVID-19 pandemic. This study aims to suggest implications for securing manpower and personnel policy by analyzing the effects of job environmental factors of a liner shipping company on job satisfaction and turnover intention and differences between land and marine workers. For the analysis, the job environmental factors of a liner shipping company were divided into work character, relational factors, personnel characters, and remuneration factors, and then structural equation model and t-test were conducted to test the relationship between job satisfaction and turnover intention. As a result of the study, it was found that job environmental factors, such as work, relationship, personnel, and remuneration, had a positive (+) effect on job satisfaction, and job satisfaction had a negative (-) effect on turnover intention. In a comparative analysis between groups such as land and sea workers, it was found that the maritime workers group had higher job satisfaction and lower turnover intention than the land workers.

The intrinsic motivation of child welfare workers: Modeling its causal relationships with career commitment and turnover intentions (아동복지기관 종사자의 내재적 동기가 경력몰입을 통해 이직의도에 미치는 영향)

  • Kang, Hyun Ah
    • Korean Journal of Social Welfare Studies
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    • v.42 no.4
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    • pp.445-468
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    • 2011
  • Based on the framework of self-determination theory and past relevant literature, the study develops and estimates a causal relationship between intrinsic motivation, career commitment, and turnover intention. The study utilizes data from a cross-sectional survey conducted on 353 child welfare workers of the fields of foster care, child protective services, and child residential care all over the country. The study relies on Structural Equation Modeling(SEM) method. The results of Confirmatory Factor Analysis indicate the validity of measurement model. The results of SEM tests show a good fit of the proposed model. Controlling the level of salary and the working hours of the workers, the model reveals that intrinsic motivation is positively related to career commitment, and that career commitment is negatively related to turnover intention. In other words, the effect of intrinsic motivation on turnover intention is mediated by career commitment. Implications of the findings for practice and study limitations are discussed.

A Study on Turnover Intention of Hospital Workers (의료기관 종사자의 이직의도에 관한 연구)

  • Lee, Sun-Kyoung;Seong, Jeong-Min
    • The Journal of the Korea institute of electronic communication sciences
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    • v.8 no.2
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    • pp.271-277
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    • 2013
  • The purpose of this study is to find out factors that turnover intention among medical staffs of hospital. The study subjects were 179 medical staffs of hospital and the data were collected using by self-administered questionnaire. As the result of multiple regression analysis the age, education, career management and organizational commitment were statistically significant related with turnover intention. Especially, in order to reduce turnover intention that hospital is development of career management programs and organizational commitment for enhancing the security measures are necessary.

The Impacts of Working in the Hospital Empowerment, Job Satisfaction and Organizational Commitment Turnover Intention (의료기관 종사자들의 임파워먼트와 직무만족 및 조직몰입이 이직의도에 미치는 영향)

  • Jang, Hyo-Kang
    • The Korean Journal of Health Service Management
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    • v.6 no.1
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    • pp.65-75
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    • 2012
  • The purpose of this study is to provide information to Efficient utilization of human resources management by studying the factors influencing the turnover intention of employees working in the Hospital. The study, the area of medical institutions located in more than 30 hospital-grade medical workers engaged in the collection of data aimed at the September 2010 and October 1 days and 1, 794 were used for the analysis, data processing and analysis package, SPSS 18.0 was used. The findings are as follows: First, the study found that age, job position had a significant and negative effect on turnover intentions. The turnover intention rates were highest among nursing staffs, followed by medical technicians and healthcare supporters and then administrators. Secondly, high degree of autonomy, job skills recognition and less job satisfaction in a positions have been identified to affect the significant. It also has turned out that job suitability and emotional commitment have influenced the turnover intentions.

Moderating Effects of Political Skill in the Relations Perceived Co-Workers Politics-OCBC and -Turnover Intention (동료 조직정치지각과 동료지향 조직시민행동 및 이직의도 관계에서 정치적 기술의 조절효과)

  • Lee, Eun-Kook;Ji, Sung-Ho;Kim, Mee-Sung
    • The Journal of the Korea Contents Association
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    • v.15 no.9
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    • pp.478-493
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    • 2015
  • The present study is aimed to investigate on the moderation of self-rated political skill on the relationships between perceived co-workers' politics and outcome variables (OCB toward co-workers and turnover intention). The used data for analysis was collected from 375 employees who have worked for public and private companies located in Jeju. The results are as follows. First, the main impacts of perceived co-workers politics(PCP) on OCB-C was not statistically significant, whereas the relation of PCP to turnover was positively significant. Second, moderating effects by political skill in the relationship perceived co-workers' politics and OCB-C was not significant, but the moderation in the relation perceived co-workers' politics-to-turnover intention was supported. Implications of the current study are 1) the casual effects of politics on OCB was demonstrated, in particular, the results of previous studies which was not consistent to account for the impact of politics on OCB was proved by the differentiation of research target. The result will help to understand perceived politics. In addition, moderation of political skill in the relation perceived co-workers' politics-to-turnover intention will contribute to expand researcher area of political skill.

The Study on the effects of Job Stress of Female Caregivers in Home-based Elderly Welfare Center on Turnover Intention: Self-elasticity as a controlling variable (재가노인복지센터 여성 요양보호사의 직무스트레스가 이직의도에 미치는 영향: 자아탄력성을 조절변인으로)

  • Lee, Eun-A;Ku, Hyun-Su
    • Journal of Industrial Convergence
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    • v.18 no.5
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    • pp.54-61
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    • 2020
  • The purpose of this study was to understand the effect of job stress of female caregivers working in home-based elderly welfare centers on turnover intentions and to understand the moderating effect of self-elasticity in these relationships. The subject of the study was a self-written questionnaire survey of 170 nursing care workers at 28 home-based elderly welfare centers in Seoul, and 150 copies were collected and 133 people were finally analyzed excluding 17 unscrupulous responses. As a result of the study, first, the average value of turnover intention was high in the group with low experience of female caregivers at home-based elderly welfare centers and the group without religion. Second, the higher the job stress of nursing care workers, the higher the intention of turnover. Third, there was a moderating effect of self-elasticity between the job stress and the of turnover of nursing care workers. Therefore, it was necessary to consider measures to prevent job stress of nursing caregivers and improve self-resilience.