Journal of Industrial Convergence (산업융합연구)

DAEHAN Society of Industrial Management (대한산업경영학회)
권호 표지
DOI QR코드

DOI QR Code

The Study on the effects of Job Stress of Female Caregivers in Home-based Elderly Welfare Center on Turnover Intention: Self-elasticity as a controlling variable

재가노인복지센터 여성 요양보호사의 직무스트레스가 이직의도에 미치는 영향: 자아탄력성을 조절변인으로

  • Lee, Eun-A (Dept. of Social Welfare, SungKyul University) ;
  • Ku, Hyun-Su (Dept. of Social Welfare, HanSei University)
  • 이은아 (성결대학교 사회복지학부) ;
  • 구현수 (한세대학교 사회복지행정학)
  • Received : 2020.09.20
  • Accepted : 2020.10.20
  • Published : 2020.10.31
Download PDF
⟨ Previous Next ⟩

Abstract

The purpose of this study was to understand the effect of job stress of female caregivers working in home-based elderly welfare centers on turnover intentions and to understand the moderating effect of self-elasticity in these relationships. The subject of the study was a self-written questionnaire survey of 170 nursing care workers at 28 home-based elderly welfare centers in Seoul, and 150 copies were collected and 133 people were finally analyzed excluding 17 unscrupulous responses. As a result of the study, first, the average value of turnover intention was high in the group with low experience of female caregivers at home-based elderly welfare centers and the group without religion. Second, the higher the job stress of nursing care workers, the higher the intention of turnover. Third, there was a moderating effect of self-elasticity between the job stress and the of turnover of nursing care workers. Therefore, it was necessary to consider measures to prevent job stress of nursing caregivers and improve self-resilience.

본 연구에 목적은 재가노인복지센터에서 종사하는 여성 요양보호사의 직무스트레스가 이직의도에 미치는 영향을 살펴보고 이들 관계에서 자아탄력성의 조절효과를 파악하기 위함이다. 연구대상은 서울시 소재 재가노인복지센터 28개소의 요양보호사 170명을 대상으로 자기기입식 설문조사를 실시하여 150부룰 회수하고 불성실한 응답 17명을 제외한 133명을 최종 분석하였다. 연구결과 첫째, 재가노인복지센터 여성 요양보호사의 경력이 낮은 집단과 종교가 없는 집단에서 이직의도가 높게 나타났다. 둘째, 요양보호사의 직무스트레스가 높을수록 이직의도가 높게 나타났다. 셋째, 요양보호사의 직무스트레스와 이직의도 간에 자아탄력성의 조절효과가 나타났다. 따라서 요양보호사의 직무스트레스를 예방하고 자아 탄력성을 향상시킬 수 있는 방안을 고려할 필요가 있다.

Keywords

References

  1. Ministry of the Interior and Security. (n. d.). http://www.mois.go.kr/frt/a01/frtMain.do
  2. D. H. Kang. (2020). The Effects of Elderly Long-Term Care Service on the Quality of Life for the Elderly: Applying Social support as a Control Variable. Doctoral Dissertation. Doctoral Dissertation. The Graduate School of KuKje Theological University and Seminary.
  3. Korea National Statistical Office. (n. d.). http://kostat.go.kr/
  4. H. J. Kwon & G. J. Hong. (2017). The Working Conditions for Care Workers and Care Quality in Long-Term Care Services. Korean Journal of Social Welfare, 69(1), 33-57. https://doi.org/10.20970/kasw.2017.69.1.002
  5. J. D. Lim. (2011). The Relationship between Job Stress and Job Satisfaction of Geriatric Care Helpers. The Korea Contents Society, 11(1), 225-235. DOI : 10.5392/JKCA.2011.11.1.225
  6. J. D. Yang. (2016). Effect on the Job Attitude and Turnover Intention for Job Stress of Care Helper. Journal of the Korean Welfare Practice Society, 7(2), 29-54.
  7. H. J. Kim & H. K. Kim. (2011). A Study on the Influences of the Elderly Long-Term Care Worker's Job Stress on the Organizational Effectiveness. Korean Journal of Gerontological Social Welfare, 51, 191-213. DOI : 10.21194/kjgsw.51.201103.191
  8. K. H. Kim & S. W. Kang. (2013). The Impact of the Care Worker Job Stress on Turnover Intention. Journal of community welfare, 44, 275-304. DOI : 10.15300/jcw.2013.03.44.275
  9. H. Y. Lee & K. S. Park. (2013). The Effect of Job Stress on Turnover Intention of the Longterm Care Workers. Health and Social Welfare Review, 33(2), 274-298. DOI : 10.15709/hswr.2013.33.2.274
  10. K. H. Kim. (2019). The Effect of Organizational Commitment of Long-Term Care Facility Care Helper on Turnover Intention: Verification on mediation effects of job satisfaction. Doctoral Dissertation. The Graduate school of HyupSung University.
  11. C. S. Carver. (1998). Resilience and thriving: Issues, models, and linkages. Journal of Social Issues, 54, 245-266. DOI : 10.4236/ajibm.2013.32021
  12. A. S. Masten, J. J. Hubbard, S. D. Gest, A Tellegen, N. Garmezy & M. Ramirez. (1999). Competence in the context of adversity: Pathways to resilience and maladaptation from childhood to late adolescence. gnitive load while learning to use a computer program. Applied Development and Psychopathology, 11(1), 143-169. DOI : 10.12691/ajap-2-2-4
  13. K. H. Suh & I. Choi. (2010). Job Stressors, Hardiness, Ego-Resilience, and Stress Responses among Geriatric Caregivers. The Korean Journal of Health Psychology, 15(2), 309-326. DOI : 10.17315/kjhp.2010.15.2.009
  14. M. W. Chi & J. Y. Lee. (2012). The effect of emotional workers' ego-resilience and stress-coping methods on their job stress. Korean Journal of Child Education and Care, 12(2), 249-263.
  15. E. H, Clark. (1980). Ananalysis of occupational stress factols as perceived by public school teachers. Doctoral dissertation. Auburn University, Auburn, AL.
  16. R. V. D'Arienzo, J. C. Moracco & R. J. Kraiewski. (1982). Stress in teaching: A comparison of perceived occupational stress factors between special education and regular classroom teachers. Washington, DC: University Press of America.
  17. E. C. Klohnen. (1996). Conceptual analysis and measurement of the construct of ego-resiliency. Journal of Personality and social Psychology, 170(5), 1067-1079. DOI : 10.4236/jss.2019.77005
  18. H. J. Park. (1996). Perceptual Stress Response and Depression with Self-Elasticity. Master dissertation. Korea University Graduate School of Social Welfare, Seoul.
  19. B. M. So. (1998). A Study on Kindergarten Teachers' Turnover Intention. Master's Thesis. Ewha Womans University Graduate School of Education.
  20. N. J. Allen & J. P. Meyer. (1991). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology. 63, 1-18. DOI : 10.4236/psych.2014.59110
  21. M. A. Chun & M. K. Cho. (2011). A comparison study of job environmental factors on job affection and turnover intention among Japanese and Korean paid caregivers. Journal of Welfare for the Aged, 52, 155-184. DOI : 10.21194/kjgsw..52.201106.155
  22. K. E. Park. (2020). A Study on Occupational Hazard and Social Safety Net of Female In-home Elderly Care Worker : Focusing on Occupational Safety and Health System, and Industrial Accident Compensation Insurance. Doctoral Dissertation. The Graduate school of Ewha Womans University.