• Title/Summary/Keyword: Team-work

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Effects of Shop Selection Attributes, Lifestyle on Customer Satisfaction and Relationship Orientation of Franchise Beauty Shop Users

  • HWANG, Yean-Hwa;KIM, Moon-Ju
    • The Korean Journal of Franchise Management
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    • v.12 no.3
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    • pp.7-19
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    • 2021
  • Purpose: The hotel industry needs a leader who can actively demonstrate leadership to respond to and accept changes in the organization in a highly competitive and fast-changing environment. Therefore, the role of leaders who instill clear vision and goals of the organization in their members, listen to their opinions, and empathize is paramount. Leaders should encourage successful organizational activities based on active participation by employees and create the best environment for working with a sense of mission and responsibility. This study aims to identify the relationship between empathy leadership and job engagement as a result variable of team cohesion in the hotel culinary department and conduct empirical studies on the role of empathy leadership and job engagement. Research design, data, and methodology: The data were collected from employees who work in culinary department at a five-star franchise hotel located in the Seoul metropolitan area. Because it is difficult to conduct a survey through face-to-face contact with employees due to the COVID-19 pandemic, the online survey was conducted from February 1 to February 28, 2020. A total of 330 questionnaires through online were distributed and 268 employees completed the survey, yielding a response rate of 81%. Of the 268 returned responses, 27 responses were not usable due to missing information. Thus, a total of 241 responses were used for analysis. Results: The study results are as follows. First, it has been shown that the empathy leadership of culinary department in hotel companies has a significant positive impact on the job engagement. Second, it has been shown that job engagement has a significant positive effect on members' team cohesiveness. Third, empathy leadership of hotel companies' culinary department has a significant positive impact on members' team cohesiveness. Fourth, job engagement has a significant positive (+) mediating effect in the relationship between empathy leadership and team cohesiveness in culinary department. Conclusion: This study supports the theory that an emotional and empathic leader's behavior or ability can change the effectiveness or atmosphere of a rapidly changing hotel culinary team organization by presenting a research model on the effect of empathic leadership on job engagement and team cohesiveness. And hotel chefs should be more aware of the importance of empathic leadership and make them a human resource of the organization through formal and informal communication with culinary employees.

A Mathematical Approach of Work Assignment for Human Resource in Software Development (소프트웨어 개발인력 배치를 위한 수학적 업무 배정 방법)

  • Chen, Xiang;Lee, Sang-Joon;Seo, Seong-Chae;Kim, Byung-Ki
    • Journal of Digital Convergence
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    • v.11 no.2
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    • pp.205-214
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    • 2013
  • Team collaboration is becoming commonplace and it is spotlighted in agile software development projects as well. More efficient teamwork in terms of effective team operation and project performance is very important. Heuristic software development staffing method has been used, but algorithm approach is needed to compensate for it. In this paper, we propose a mathematical approaches for staffing developers in teamwork-based software development projects. This consist of six process, and activities in each processor is defined as a mathematical function placement, and functional deployment matrix is used. A case study is presented in order to prove the usefulness of this approach. This paper is a significant research because a mathematical approach of work assignment is developed for human resources by quantitative logic and it deviate from intuitive or heuristic methods used previously.

Reengineering of the Data Collection Process for Discharge Abstract Database (퇴원환자 진료정보 DB의 데이터 수집 과정 재설계)

  • Hong, Joon Hyun;Choi, Kwisook;Lee, Eun Mee
    • Quality Improvement in Health Care
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    • v.7 no.1
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    • pp.106-116
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    • 2000
  • Background : Severance Hospital is an university hospital which has 1,580 beds. A LAN system was installed in the Medical Record Department in 1992 and discharge abstract data have been added to the discharge abstract database(DB) The previous work flow in the Medical Record Department had 5 levels: 1) chart collection from wards, 2) assembling, 3) abstracting data from medical record on worksheet by 2 RRAs, 4) checking deficiencies and coding diagnosis and procedures by 4 RRAs, 5) inputting the data into the discharge abstract data base by 1 RRA. The average processing time took 19.3 days from the patient discharge date. It had the production of monthly statistical report delayed. Besides, it caused the users in the hospital to complain. Methods : A CQI team was organized to find a way to shorten the processing time less than 10 days. The team identified the factors making the processing time long and integrated three levels from the 3rd level into one. Each of 7 RRAs performed the integrated level on her workstation instead of taking one of three separate levels. The comparison of processing time before and after the changes was made with 3'846 discharges of April, 1999 and 4,189 discharges of August, 1999. Results : The average processing time was shortened from 19.3 days to 8.7 days. Especially the integrated level took only 3.6 days, compared with 12.3 days before the change. The percentage of finishing up the whole processing within 10 days from discharge was increased up to 77.6%, which was 2.4% before the integration. The prevalence of error in data input was not increased in the new method. Conclusions : The integrated processing method has the following advantages: 1) the expedition of production of monthly statistical report, 2) the increase of utilizing rate of dischare abstract data by Billing Dept, Emergency Room, QI Dept., etc., 3) the improvement of intradepartmental work follow, 4) the enhancement of medical record quality by checking the deficiencies earlier than before.

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A Study on the Development plan of Configuration Control for Military Product (군수품 형상통제업무 발전방안에 관한 연구)

  • Jung, Hyun-Woo;Shim, Bo-Hyun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.6
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    • pp.70-77
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    • 2020
  • Configuration management is an important project management method. Configuration management is increasing daily and improving defense power as a management tool for technical data of power support systems. Configuration management work must be carried out properly from the beginning of development to acquire an excellent weapon system. In procurement, configuration management is a vital factor that can determine the cost of maintaining operations during the transfer of military supplies and carry out systematic management among operational support. Countries are making changes to policies and systems to manage R&D, standards, and patents in conjunction with each other from the beginning of research and execution, and it is important to establish the concept of managing and controlling the configuration as an efficient means of managing military resources. To identify the activity details during the entire life cycle from the beginning of acquisition to the end of disposal by linking munitions configuration control with the total life cycle, and redefine the appropriate work system, this study investigated and analyzed the U.S. configuration control procedures to identify the activity details and present areas to develop.

A Study on the Teaching-Learning Methods for Improvement of Creativity on Information Science Applying Project-based Learning (정보과학 창의성 향상을 위한 프로젝트 기반 교수-학습 방법에 대한 연구)

  • Kim, Hosook;Kim, Hyoungseok
    • Journal of The Korean Association of Information Education
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    • v.18 no.4
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    • pp.529-540
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    • 2014
  • We propose an efficient information science teaching-learning method to improve information-scientific creativity of mathematically and scientifically gifted students. The students are able to improve their creative problem solving and team-work abilities through team project work to resolve a variety of application problem in real world. In the pursuit of this purpose, we designed a new two-stage information science learning method consisted of the standard stage and the application stage, and a new systemic project process. Moreover, we applied small-scale cooperation learning strategies and a multi-dimensional assessment system. The analysis on our proposed model shows that there is a remarkable achievement of educational objectives on cognitive capability, social and affective ability of information science creativity.

Study of Automatic Cleaning Tool Designs for Exterior Wall of Buildings (건물 외벽 청소 시스템의 무인자동화에 관한 연구)

  • Lee, Jin Koo;Kim, Dae Myoung;Lee, Dong Ju
    • Transactions of the Korean Society of Mechanical Engineers A
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    • v.37 no.6
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    • pp.815-820
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    • 2013
  • With the development of technology, there has been a considerable increase in the number of skyscrapers in the world. Accordingly, there are increasing requirements with regard to maintenance, such as cleaning, painting, and inspection. However, it is extremely dangerous to work on the walls of buildings, and falls from buildings have accounted for a large proportion of construction accidents. In particular, as the number of buildings with irregular shapes increases, the accident rate during maintenance work has increased each year, with most accidents leading to deaths. An alternative solution must be developed with the commercialization of automatic systems. In this study, fundamental research has been conducted for drafting and commercializing an automation tool with a built-in guide system that can perform cleaning.

A Study on the Problem-Based Learning with Industry Co-operative Program for Effective PLM Education (문제중심학습과 신업체 현장실습 연계를 통한 효과적인 PLM 교육에 관한 연구)

  • Chae, Su-Jin;Noh, Sang-Do
    • Korean Journal of Computational Design and Engineering
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    • v.13 no.5
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    • pp.362-371
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    • 2008
  • Generally, a PLM education program in university consists of lectures of theory, software lab and software development raining as an advanced subject. Most industries want more than these, such as practical problem solving capabilities, teamwork skills and engineering communications including human relationship, rhetoric, technical writing, presentation and etc. Problem-Based Learning is a problem-stimulated and student-centered teaming method, and an innovative education strategy for collaborative and self-directed learning by applying real world problems. Education paradigm changes from "teaching" to "learning" accomplished by team working, and students are encouraged to develop, present, explain and defense their ideas, suggestions or solutions of a problem, and the "cooperative teaming" proceeds spontaneously during team operations. Co-operative education program is an into-grated academic model and a structured educational program combining classroom learning with productive work experience in a field related to a student's academic or career goals. Based on the partnership between academic institutions and industries, students are engaged in real and productive "work" in the industry, in contrast with merely observing. In this paper, PBL with Co-op program is suggested as an effective approach for PLM education, and we made and operated a PBL-based education course with industry co-op program. The Co-op education in industry accompanied with the PBL course in university can improve practical problem solving capabilities of students, including modeling and management of P3R(Product, Process, resource and Plant) using commercial PLM software tools. By the result, we found this to be an effective strategy for helping students, professors and industries succeed in engineering education, especially PLM area.

Crew Productivity and Cost Analysis of Sandwich Panel Construction Work by Applying Web-Cyclone Simulation (Web-Cyclone을 활용한 샌드위치 패널공사 작업조별 생산성 분석 및 공사금액 예측에 대한 연구)

  • Cho, Dong-Ryul;Lee, Seung-Hyun;Son, Jae-Ho
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2008.11a
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    • pp.262-267
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    • 2008
  • The domestic construction market started to expand steadily since 1970s. The building market which utilizes a sandwich panel with advantages of economical construction expenses and convenient construction has grown rapidly in recent years. However, the companies which specialize in constructing sandwich panels are relatively small or medium size, compared with other construction companies. As a result, studies on the improvement of productivity have not been conducted sufficiently. In this study, the construction sites of sandwich panel are investigated, and the work processes by each team are analyzed. Additionally, the productivity and the construction cost of each construction team are analyzed by constructing a model using the Web-Cyclone. It is expected that the results of this study can be applied to estimate the productivity and the construction cost of a sandwich panel construction that is appropriate for the on-site characteristics of small and medium sized construction companies in Korea. Also, similar processes can be simulated based on the modeling constructed in this study.

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The Effects of Authentic Leadership on the Positive Psychological Capital and the Teamwork Competence -Focusing on Nurses of General Hospitals- (진성리더십이 조직구성원의 긍정심리자본과 팀워크역량에 미치는 영향 -종합병원 간호사를 중심으로-)

  • Yoon, Sun-Hwa;Kim, Hae-Ryong
    • Journal of Digital Convergence
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    • v.17 no.5
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    • pp.191-205
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    • 2019
  • This study investigated the relationship of authentic leadership(AL) with positive psychological capital(PPC) and teamwork competence(TC) and the mediation effect of PPC to facilitate theoretical and practical development of AL. For the empirical analysis, data were collected from the sample of 172 nurses working at general hospitals. Collected data were analyzed with factor analysis, correlation analysis, multiple regression analysis, mediated regression analysis using SPSS 21.0 to test the hypotheses. Results showed that the AL was positively related to the PPC as well as TC and the PPC was positively related to the TC. And further, the PPC is found as playing as a partial mediator on the relationship between the AL and the TC. These results provided the positive influence of authentic leadership on work team. Based on these results, practical implications were discussed for effectiveness of nurse organizations. Lastly, limitations were indicated and some possible directions for authentic leadership and its relationship to work team were suggested for future studies.

Selection Criteria of Target Systems for Quality Management of National Defense Data (국방데이터 품질관리를 위한 대상 체계 선정 기준)

  • Jiseong Son;Yun-Young Hwang
    • Journal of Internet Computing and Services
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    • v.24 no.6
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    • pp.155-160
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    • 2023
  • In principle, data from all databases and systems managed by the Ministry of Defense or public institutions must be guaranteed to have a certain level of quality or higher, but since most information systems are built and operated, data quality management for all systems is realistically limited. Most defense data is not disclosed due to the nature of the work, and many systems are strategically developed or integrated and managed by the military depending on the need and importance of the work. In addition, many types of data that require data quality management are being accumulated and generated, such as sensor data generated from weapon systems, unstructured data, and artificial intelligence learning data. However, there is no data quality management guide for defense data and a guide for selecting quality control targets, and the selection criteria are ambiguous to select databases and systems for quality control of defense data according to the standards of the public data quality management manual. Depends on the person in charge. Therefore, this paper proposes criteria for selecting a target system for quality control of defense data, and describes the relationship between the proposed selection criteria and the selection criteria in the existing manual.