• Title/Summary/Keyword: Team Commitment

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A Study on the Effects of Followership and Leadership of Flight Attendant on Job Satisfaction and Team Commitment (항공객실승무원의 팔로워십, 리더십 유형이 직무만족 및 팀 몰입에 미치는 영향)

  • Lee, Chi Min;Yun, Seung Hee
    • Journal of Korean Society for Quality Management
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    • v.46 no.4
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    • pp.939-958
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    • 2018
  • Purpose: The purpose of this study was to propose useful suggestions by analyzing causal effect relationship between quality of followership, perceived style of leadership, job satisfaction and team commitment in the aviation industry. Methods: For the analysis of this study, a survey was conducted on local flight attendant. A total of 364 surveys were collected and 336 effective samples were used for analysis. And the collected data were analyzed using Structural Equation Modeling. Results: The results of this study were as follows : First, In the relationship between quality of followership and perceived leadership styles, independent thinking has a positive effect on all six sub-factors of transformational and transactional leadership and active engagement has negative influence on all six sub-factors of transformational and transactional leadership. Inaddition As a result of total and direct and indirect effects, Idealized Influence of perceived leadership style indirectly influences between Quality of Followership and job satisfaction, Idealized Influence, Inspirational Motivation, Intellectual Stimulation, Individualized Consideration, Contingent Reward of perceived leadership style have been shown to have indirect effects on team Commitment Conclusion: Based on the characteristics of followers and the type of leadership, it is necessary to develop ways to develop job satisfaction and team commitment of airline crews. In addition, flight attendant act as leaders and followers of each other depending on their work characteristics. Therefore, it is necessary to understand the relationship between leadership and followership based on the results of this study.

A Critical Review of Commitment in the Workplace (일터몰입에 대한 연구)

  • Park, Kyungok
    • Journal of vocational education research
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    • v.33 no.3
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    • pp.127-143
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    • 2014
  • This study is based on a review of the literature on workplace commitment(Cohen, 2000; Morrow, 1993; Randall & Cote, 1991). Commitment is an important multifaceted construct but also one that is hard to define. Given this, this study starts from identifying that how previous research has suggested various conceptualizations for workplace commitment. The aim of this review on workplace commitment is to suggest that team commitment should be considered as one of important commitment foci in the workplace. The implication of this study is that subsequent operationalization, analysis and inference has overlooked differences between these commitment forms, leading to an oversimplified account of employee commitment that mixes together different forms of commitment.

An Empirical Study on the Impacts of the Team-Based Organization Characteristics on Team Effectiveness in the University Library (대학도서관 팀제 운영방식이 팀 효과성에 미치는 영향)

  • Yoon, Hye-Young
    • Journal of Korean Library and Information Science Society
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    • v.35 no.4
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    • pp.23-40
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    • 2004
  • This study examined the impact of team characteristics(introduction of the team approach team empowerment, leadership of team leaders, open communication director's commitment) on team effectiveness (adaptability to the environments, job satisfaction the positive team culture, cost efficiency) in university libraries. The study used a survey design with a questionnaire to staffs who worked at f academic libraries in South Korea. The major findings from the empirical analysis are as follows. The well-prepared introduction of team approach and director's strong commitment were positively related to the team effectiveness variables such as adaptability to environment, job satisfaction, and cost efficiency.

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The Influences of Sports On-line Membership on Customer loyalty from the Moderation Roles of Commitment : In terms of the Professional Soccer team (프로축구 구단 온라인 멤버십의 특성과 몰입이 고객 애호도에 미치는 영향)

  • Won, Gu-Hyun;Jeong, Han-Seong
    • Korean Business Review
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    • v.17 no.2
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    • pp.161-183
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    • 2004
  • This research is to examine the effect of specific Sports On-line membership characteristics on Customer loyalty, the role of the important concept of the three degree of commitment(Continuance commitment, Normative commitment, Affective commitment) in relation marketing. First, discover whether professional team's customer loyalty is influenced by Sports on-line membership through the three degrees of commitment, which is an important parameter in customer relation. Second, find out the effect of currently used online membership characteristics of an off-line company on the three degrees of commitment. To achieve this aim our research team carried out an empirical study by creating an experimental hypothesis and model. The research was conducted by an online survey by 211 supporters of professional football teams. Out of the total 23 were judged untrustworthy by double answers, the empirical study was drawn out from the remaining 188. The empirical study was done by statistical analysis programs SPSS 10.0 and AMOS 4.0. The conclusion of this research is that specific characteristics of Sports on-line membership, Continuance commitment, Normative commitment, Affective commitment plays an important role as a medium in Customer loyalty.

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Effects of Transformational and Authentic Leadership on Crew Member's Job Satisfaction and Organizational Commitment: Mediating Effects of Crew Member's Self-efficacy and LMX (항공사 객실팀장의 변혁적 리더십과 진성 리더십이 직무만족 및 조직몰입에 미치는 영향: 자기 효능감과 LMX의 매개효과)

  • Kang, Seh hyeon;Lee, Yun-Cheol
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.27 no.3
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    • pp.54-69
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    • 2019
  • Transformational and authentic leadership are known to create positive effects on follower's various outcomes, like job satisfaction and organizational commitment. We're mostly interested in testing positive effects of transformational and authentic leadership of cabin team leaders in airline industry, because their leadership tends to have strong and immediate impact on cabin crew's quality of customer services. We figured that cabin team leader's transformational and authentic leadership had positive effects on crew member's job satisfaction and organizational commitment. And, these positive relationships were at least partially mediated through crew member's self-efficacy and LMX. Based on these positive results, we discussed several theoretical and practical implications for developing effective leadership across cabin team leaders in airline services industry.

A Study on the Authenticity, Job Satisfaction, Organizational Commitment, Quality of Life and Job Performance of the Business Sport Team Players

  • Min-Kyu, Choi;Kyung-Won, Byun
    • International Journal of Advanced Culture Technology
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    • v.10 no.4
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    • pp.181-189
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    • 2022
  • The purpose of this study is to verify study models and examine a causal relationship among authenticity, job satisfaction, organizational commitment, quality of life and job achievement for amateur business team player. In order to achieve the purpose, this study conducted structural equation model analysis for study models consisting of extraneous variables after examining the authenticity(organization, leader) that amateur business players perceive and endogenous variables including job satisfaction, organizational commitment, quality of life, and job performance. The object of questionnaires in this study selected sports business team players nationwide as a population and 348 players were chosen as final effective samples by applying a convenient sampling method for offline and online questionnaires. The research tool for this study is a questionnaire. The two dimensions of authenticity were used by developing a scale. For all endogenous variables, the scales used in previous studies were modified and used according to the purpose of the study. This study analyzed the collected data, applying SPSS Win ver. 23.0 and AMOS 20.0 programs in order to analyze the characteristics of the study objects, describe questionnaires, and verify selected study hypothesis, individual hypothesis was verified after identifying the reliability and validity of measurement model, and the fitness verification of study models. In the results, all of the 8 hypothesis were adopted and the reciprocal relationship among each factors in the study model were observed.

Effects of Emotional Labor of Flight Attendants on Their Organization Commitment: Mediated Effects on Supports from Peers, Families, and Team Leaders (항공승무원의 감정노동이 조직몰입에 미치는 영향: 동료지지, 가족지지, 팀장지지에 대한 매개효과를 중심으로)

  • Kim, Jin-Ah;Park, Hye-Sun
    • The Journal of the Korea Contents Association
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    • v.20 no.11
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    • pp.170-183
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    • 2020
  • This study sought to investigate the relationship between emotional labor and commitment to organization of flight attendants as a way to identify solutions for service quality issues attributed to reduced commitment. It was also intended to determine the relational routes in terms of the effects of social support as a supplementary factor in reduced air service quality. A survey was conducted from January 2020 for about one month and a total of 426 copies were used in the final analysis. SPSS 23.0 and AMOS 23.0 statistical programs were used for the data analysis. The results are as follows. First, the emotional labor of flight attendants showed a negative impact on the social support including support from peers, families, and team leaders. Second, support from peers and team leaders had a positive impact on commitment to organization. Third, the emotional labor of flight attendants showed a negative impact on their commitment to organization. Fourth, support from peers and team leaders were found to have a mediated effect on the relationship between emotional labor and commitment to organization.

The Impact of Psychological Empowerment on Organizational Commitment and Team Performance (구성원의 심리적 임파워먼트가 조직몰입과 팀 성과에 미치는 영향)

  • An, Sung-Eun;Lee, Dong-Yeon;Chae, Jun-Ho
    • Journal of Digital Convergence
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    • v.17 no.10
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    • pp.59-66
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    • 2019
  • The purpose of this study was to investigate the effect of empowerment on organizational commitment and team performance after establishing their relationship through research on empowerment, organizational commitment, and team performance. The main results were as follows: First, empirical results showed that organizational commitment and team performance had a significant influence on the relationship between empowerment and organizational effectiveness. Second, the role of empowerment The results of this study suggest that empowerment has a positive effect on organizational commitment and team performance when the perceived fairness perception is high. In order for the company to continue to grow, the most important thing is that the cycle of continuous empowerment of its employees as a human resource is considered as an alternative to sustain the continuous growth of the organization. To this end, companies offer their future vision and goals that they can share I think we should continue to pursue changes in the organization. Based on the results of the study, the implications and limitations of the research and future direction of the research were suggested.

Relationship in Teamwork, JobSatisfaction and Organizational Commitment according to the Type of Self-leadership: Deluxe Hotel' s Wine & Dining (셀프리더십의 유형에 따른 튐웍, 직무만족 및 조직몰입과의 관계에 관한 연구: 특급호텔 Wine & Dining 을 중심으로)

  • Kim, Yeon-Sun
    • The Journal of the Korea Contents Association
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    • v.9 no.7
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    • pp.352-360
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    • 2009
  • This study is to find out influences of self-leadership on team-work, job satisfaction and organizational commitment. To research and analyze, from October 1st to 25th in 2008, the questionary distributed 420 working employees in wine & dining five star hotel in Seoul, then used for data analysis 356. The results come up with; First, behavior-focused strategies and natural reward strategies positively had significant team-work, and also team-work highly had significant job satisfaction and organizational commitment. Second, there was not showed up any significant relationship between constructive thought pattern strategies and team-work. The implication of this study is that if hotels provided self-leadership training programs to employees working at wine & dining, those would have increase self-leadership, positively effect employee satisfaction and organizational commitment. Ultimately it will bring positive effect customer satisfaction as well.

The Effect of Team Member Characteristics and Team Process on Team Effectiveness (팀구성원 특성과 팀과정이 팀효과성에 미치는 영향에 관한 연구)

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    • Journal of the Korea Safety Management & Science
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    • v.6 no.1
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    • pp.269-281
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    • 2004
  • This study aims to examine the effects of team member characteristics(change reception, work understand) and team process(potency, social support, workload sharing, communication and cooperation within the team) to team effectiveness(job commitment, job satisfaction and productivity), As the result, both team member characteristics and team process have positive relations with team effectiveness.