• Title/Summary/Keyword: Servant Leadership

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The Structural Relationship between Director's Servant Leadership, Teacher's Empowerment and Organizational Cynicism Affecting on Teacher's Organizational Commitment at Kindergartens and Child Care Centers (육아지원기관 교사의 조직몰입에 영향을 미치는 원장의 서번트 리더십과 교사의 조직 냉소주의, 임파워먼트 간의 구조적 관계)

  • Ye, Nam-Hee;Min, Ha-Young
    • Korean Journal of Child Studies
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    • v.35 no.3
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    • pp.119-135
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    • 2014
  • The purpose of this study was to investigate the structural relationships between of kindergartens and child care centers director's servant leadership, teacher's organizational cynicism, empowerment, and organizational commitment. The subjects for this study were 760 teachers of kindergartens and child care centers located in Daegu, Kyoungbuk and Ulsan district. The data collected were analyzed by means of AMOS 19.0. The results indicated that 1) The director's servant leadership, teacher's empowerment and organizational cynicism have a direct influence on organizational commitment. 2) The director's servant leadership directly influences teacher's empowerment and organizational cynicism. 3) The director's servant leadership indirectly influences teacher's empowerment and organizational cynicism in terms of the level of organizational commitment.

The Effects of Apartment Office Managers' Servant Leadership on the Residents' Satisfaction and Housing Management Company Contract Renewal Ratio (공동주택 관리소장의 서번트 리더십이 입주자만족도와 관리업체 재계약율에 미치는 영향)

  • Lee, Jae-Young;Lee, Do-Hwa;Choi, Seo-Hyun
    • Journal of the Korean housing association
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    • v.27 no.5
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    • pp.45-54
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    • 2016
  • This study aims to verify the effects of the apartment office managers' servant leadership on the residents' satisfactions and housing management company contract renewal ratio, and to examine whether the number of apartment units and the apartments' average size have the moderating effects upon the relationship between servant leadership and the residents's satisfaction and housing management company contract renewal ratio. For the purpose of testing the hypotheses, the questionnaire survey was conducted targeting 1,000 apartment office staffs and 8,000 apartment residents of 200 apartment complex in the region of Ulsan, Kyungnam, and Busan, and the statistical analyses were carried out for the useful questionnaires of 961 apartment office staffs and 7,119 apartment residents. The main results are as follows: First, the higher the office managers servant leadership is, the higher the residents' satisfactions. Second, the number of apartment units and the average size have moderating effects on the relationship between the office managers' servant leadership and housing management company contract renewal ratio. Finally, the summary, implications, and limitations of this study, and the future research direction were discussed in the conclusion.

Childcare Teachers' Perception of their Director's Servant Leadership and the Mediating Role of the Internal-External Control Relationship on Childcare Teachers' Emotional Labor (보육교사가 지각한 원장의 서번트리더십과 보육교사의 정서노동의 관계에서 내-외통제성의 매개효과)

  • Cho, Han-Suk;Park, Bok-Mae;Moon, Hyuk-Jun
    • Journal of Families and Better Life
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    • v.29 no.6
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    • pp.27-39
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    • 2011
  • The purpose of this study was to explore mediating effects of internal-external control between directors' servant leadership and teachers' emotional labor. The subjects of the study were 425 childcare teachers in Seoul, Gyeonggi province and Incheon in Korea. The statistics program used to analyze the data was SPSS(version +18.0). The statistics methods applied were the Pearson correlation coefficient, simple linear regression, and multiple linear regression. The major results of this study were summarized as follows: First, emotional labor and internal control caused by the servant leadership style were found to be positively correlated. Second, servant leadership affected the ability of the teachers to act naturally. These effects were mediated in part by the amount of internal-external control that was shown. Third, servant leadership affected the internal behaviors of the teachers. These effects were mediated in part by amount of the internal-external control that was shown.

Servant Leadership, Business Transformation, and Corporate Competitiveness

  • HUTABARAT, Christine;SUHARYONO, Suharyono;UTAMI, Hamidah Nayati;PRASETYA, Arik
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.2
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    • pp.1091-1099
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    • 2021
  • The purpose of this research is to examine the effect of Servant Leadership and Business Transformation on Corporate Competitiveness and Corporate Sustainability. In this research, Service Innovation is the mediating element. The sample of this study was made up of all ship leaders in all crossings of PT ASDP Indonesia Ferry (Persero), which consisted of 150 Commanders or Chief Commanders (Mualim I). The location of the research is the Vessel PT. ASDP Indonesia Ferry (Persero) is used on all crossings of the company. It is a survey research using questionnaires given to 150 respondents. The validity and reliability were checked using Pearson correlation and Cronbach's Alpha. The analysis used the WarpPLS statistical method and WarpPLS software. The results from this research show that the increased Servant Leadership will improve Service Innovation. Business Transformation developed by PT ASDP has not been able to improve Service Innovation. To our knowledge, there is no study on the concept of comprehensive competitiveness and sustainability involving Servant Leadership, Business Transformation, and Service Innovation in an integrated and simultaneous manner. Therefore, the novelty of this research is the development of concepts or models of Corporate Competitiveness and Corporate Sustainability Theory through Servant Leadership, Business Transformation, and Service Innovation.

A Mediating Effect of Psychological Empowerment on the Relationship between Top Executives' Servant Leadership Level Perceived by Social Workers and Organizational Citizenship Behavior(OCB) (사회복지사가 인식한 최고관리자의 서번트 리더십 수준과 조직시민행동 간의 관계에서 심리적 임파워먼트의 매개효과)

  • Lee, Ju-Ho
    • Korean Journal of Social Welfare
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    • v.62 no.2
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    • pp.307-328
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    • 2010
  • The main objective of this study is to examine a mediating effect of psychological empowerment on the relationship between top executives' servant leadership level perceived by social workers and OCB. The subjects of this study were 375 social workers at 67 social welfare organizations in Young-nam area. The three variables: top executives' servant leadership, psychological empowerment, and OCB were measured by self-report questionnaires. In addition, this study adopted structural equation model analysis to examine the relationships among the variables. Main results are as follows: First, top executives' servant leadership level perceived by social workers has positive effected on OCB and psychological empowerment. Second, psychological empowerment has positive effected on OCB. Finally, psychological empowerment on the relationship between top executives' servant leadership level perceived by social workers and OCB has played a partial mediating role. The results of this study suggest that administrators of social welfare organizations need to exert servant leadership to generate OCB of social welfare organizations.

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A Study on the Effectiveness and Relationship Between Servant Leadership and Intrinsic Motivation -The Focus of Service Enterprises- (서번트 리더십(Servant Leadership)과 내적 동기간의 관계 및 그 효과성에 관한 연구 -서비스업체를 중심으로-)

  • Jang, Jun-Ho
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.6 no.3
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    • pp.61-84
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    • 2011
  • This study tested the relationship between servant leadership and intrinsic motivation. And, the mediating role of intrinsic motivation between servant leadership and individual performance was also investigated. Based on related theory and literature review, 4 hypotheses were developed and tested. Questionnaires were distributed to 280 employees of 3 service enterprises. Among returned questionnaires, 214 samples were used for empirical study. According to results, listening behavior of supervisor had significant positive effects on intrinsic motivation of subordinate. But, sympathy behavior and service behavior of supervisor had no significant effects on intrinsic motivation of subordinate. Also, intrinsic motivation of subordinate had significant positive effects on job satisfaction and organization commitment. Finally, the results suggest that intrinsic motivation mediate the relationship between servant leadership and individual performance. The mediating role of intrinsic motivation between servant leadership and individual performance was partly or fully supported. Implications and directions for future research are discussed in conclusion.

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Effect of Child Care Center Director's Work Stress and Servant Leadership on Burnout: The Moderating Role of Organizational Stewardship (어린이집 원장의 스트레스 및 서번트 리더십이 소진에 미치는 영향: 청지기 정신의 조절효과를 중심으로)

  • Kim, Yu Mi;Chung, Hana
    • Human Ecology Research
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    • v.55 no.6
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    • pp.649-659
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    • 2017
  • This study investigated the effect of a child care center directors' work stress and awareness of their servant leadership on burnout. The subjects of this study were 200 child care center directors in Incheon. They responded to 'Work Stress Scale', 'Maslach Burnout Inventory (MBI)', 'Servant Leadership Scale'. There were five subscales of Servant Leadership Scale (altruistic calling, emotional healing, wisdom, persuasive mapping, and organizational stewardship). Data were analyzed by frequency, percentage, mean, standard deviation, Pearson's correlation and hierarchical regression. Moderating effects were examined using analysis procedures of Baron and Kenny. The major results were as follows. First, child care center directors' burnout and work stress were positively correlated. Child care center directors' burnout and awareness of their servant leadership (emotional healing, wisdom, persuasive mapping, and organizational stewardship) was negatively correlated. Second, child care center directors' work stress, emotional healing, persuasive mapping and organizational stewardship affected their burnout. This means that the work stress of child care center directors increases their burnout. However, the child care center director's servant leadership is a factor in reducing burnout. Third, child care center directors' work stress and organizational stewardship had an interaction effect on burnout. The results suggests that child care center directors' organizational stewardship needs to be considered as an important factor for decreasing their own burnout. We also discussed implications and suggestions for future research and policy makers.

Directors' Servant Leadership and Role Performance in Nursery School : The Mediating Effects of Organizational Culture and Teaching Ethics (어린이집 원장의 서번트리더십이 보육교사의 역할수행에 미치는 영향 : 조직문화 및 교직윤리의식의 매개효과)

  • Kim, Misong;Shin, Seungyeun
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.6
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    • pp.365-371
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    • 2022
  • This study explored the influence of servant leadership of directors on role performance of teachers in nursery school with examination of how perceptions of an organizational culture and teaching ethics of teachers intermediate the relationship between servant leadership and role performance of teachers. The data were collected from 501 teachers in nursery school working in Seoul and Gyung-gi-do and data analysis was done through structural equation modeling using AMOS 24.0. The study results show that the servant leadership of directors was positively related to the role performance of teachers, and organizational culture and teaching ethics of teachers were found to mediate the relationship between servant leadership of directors and role performances of teachers. In addition, he servant leadership of directors influenced the role performance of teachers through organizational culture and teaching ethics.

Effects of Nurses' Perception of Servant Leadership on Leader Effectiveness, Satisfaction and Additional Effort: Focused on the Mediating Effects of Leader Trust and Value Congruence (간호사가 지각한 리더의 서번트 리더십이 리더효과, 리더만족 및 추가적 노력에 미치는 영향: 리더 신뢰 및 가치일치의 매개효과를 중심으로)

  • Han, Sang-Sook;Kim, Nam-Eun
    • Journal of Korean Academy of Nursing
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    • v.42 no.1
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    • pp.85-94
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    • 2012
  • Purpose: This study was done to examine the effects of nurses' perception of servant leadership on leader effectiveness, satisfaction and promoting additional effort. The focus was the mediating effects of leader trust and value congruence. Methods: Data were collected from 361 RN-BSN students and nurses participating in nationally attended in-service training programs. Data were analyzed using descriptive statistics and structural analysis with SPSS 17.0 windows program and Amos 7.0. Results: Direct effects of nurses' perception of servant leadership were negative, but mediating effects of trust and value congruency were positively correlated with leader effectiveness, satisfaction and additional effort, that is servant leadership should be effective through mediating factors. Conclusion: The study results indicate that if the middle managers of nurses can build leader trust and value congruency between nurses through servant leadership, leader effectiveness, satisfaction and additional effort on the part of the nurses could result in a positive change in the long term.

Correlations among Emotional Labor, Servant Leadership, and Communication Competence in Hospital Nurses (간호사가 인지한 서번트 리더십, 의사소통능력과 감정노동의 관계)

  • Park, Na Kyung;Lee, Hyeonkyeong;Lee, Taewha;Park, Jeong Sook
    • Korean Journal of Occupational Health Nursing
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    • v.24 no.2
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    • pp.57-66
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    • 2015
  • Purpose: The purpose of this study was to identify correlations among emotional labor, servant leadership, and communication competence in hospital nurses. Methods: A self-administrated survey was conducted with a convenient sample of 210 nurses, using a structured questionnaire. The data were analyzed by descriptive statistics, t-test, ANOVA, and Pearson's correlation coefficient using SPSS/WIN 20.0 program. Results: The mean emotional labor score was $3.4{\pm}0.60$. There was very strong and negative correlation between emotional labor and servant leadership (r=-.896, p<.001). Communication competence was positively correlated with servant leadership (r=.298, p<.001) and moderately and negatively correlated with both frequency of emotional labor (r=-.166, p=.016) and the degree of attention to emotional expression (r=-.143, p=.039). Conclusion: As a strategy to reduce emotional labor of hospital nurses, the findings suggest training programs for nurses to enhance servant leadership and communication competence.