• Title/Summary/Keyword: Satisfaction on Duty

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A Study on the Development of Uniform Design for the Food Service Industry Employees - Focused on Family Restaurants - (외식기업 종사원의 유니폼 디자인 개발에 관한 연구 - 서울 시내 패밀리 레스토랑을 중심으로 -)

  • 양리나
    • The Research Journal of the Costume Culture
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    • v.10 no.2
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    • pp.132-145
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    • 2002
  • This study conducted a questionnaire survey of family restaurant employees in Seoul on their satisfaction and preference in working uniforms, and analysed the result to suggest adequate designs to serve the purposes of uniforms. The result is as follows - First, many pointed out a need to improve generally showing a low satisfaction with varying degrees according to sexes and ages. More women complained about colors, designs, materials and sizes than men did, and young employees in their twenties wanted better designs, colors and sizes in the order while those in their thirties and forties were dissatisfied mostly with materials. The need fur the improvement was focused on function and designs, and as for uniform materials, perspiration absorbency had the highest level of dissatisfaction. Second, about 40% of the respondents said the skirt width, pants length, and sleeve width were trio small or too big, therefore it is vital to improve uniform sizes. Third, the employees on duty felt uncomfortable mostly when they sat, and the neck and armhole parts were the most uncomfortable. The most easily tainted parts were in the order of the collar, front hem, and sleeve seam for upper garments, and the hip, bottom hem, and pleats for lower ones. Therefore it is required to develop functional uniforms considering the body features and momentum. Fourth, the most preferred material was that guaranteed easy movement and good air-permeability, and colors were in the order of white, beige and black for upper garments, and black, beige and blue for lower ones. And plain, natural and stripped patterns were preferred by both men and women. As seen so far, restaurant employees were mostly dissatisfied with the design, movement, and function of their uniforms demanding functional ones made of better and comfortable material. Uniform designs were suggested based on the analysis of the demonstrative rese.

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Relationship between Happiness and Job Satisfaction of Dental Hygienists (치과위생사의 행복과 직무만족도의 관련성)

  • Ryu, Hae-Gyum
    • Journal of dental hygiene science
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    • v.17 no.2
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    • pp.168-174
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    • 2017
  • This study was conducted to provide basic data on the relationship between the happiness and job satisfaction of dental hygienists. The research subjects were 264 dental hygienists in Busan and Gyeongsangnam-do. The study was conducted using structured questionnaires and the collected data were analyzed using IBM SPSS software, ver. 20.0. The happiness index, which was based on general characteristics, showed the greatest significant differences in life satisfaction (p<0.05) among adults over 36 years of job experience, negative emotions (p<0.01) among adults under 25 years of job experience, and negative emotions (p<0.05) among adults with 4~10 years of job experience. The factors that improved the job satisfaction of dental hygienists were life satisfaction, prime duty at the work place, and a positive effect. On the contrary, negative emotions lowered the job satisfaction. The happiness of the dental hygienist is an important factor not only for the improvement of the hygienist's personal quality of life, but also the patient's health. It is necessary for dental hygienists to maintain good relationships with coworkers during in the workplace, as well as employers, to have an administrative system that offers proper compensation, improvement of the work environment, and opportunities to improve professionalism at the workplace.

A Study on the Wearing Conditions for Developing Police Raincoat with Advanced Work Efficiency (업무효율성이 향상된 경찰 우의 개발을 위한 경찰 우의 착의실태 조사)

  • Yu, Seung-min;Kim, Dong-Eun
    • Journal of the Korean Society of Clothing and Textiles
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    • v.40 no.5
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    • pp.910-920
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    • 2016
  • This study is to understand the problems of current police raincoats for professional policemen and conscripted policemen. Interviews and a survey were completed to investigate the wearing conditions of current police raincoats. The questionnaire was composed of questions on current wearing conditions of raincoat, motional adaptability, dimensional compatibility, design suitability and demographic information on the research target. The results indicated that the wearing frequency of raincoats had significant difference according to duty and age range. The main reason for the low wearing frequency was the uncomfortableness of working while wearing the raincoat, followed by the inconvenience of managing the raincoat after use and feeling hot while wearing the raincoat. The three most important factors when wearing a raincoat was pleasantness, activity capability and the functionality of the fabric. The satisfaction on body parts during motions tended to be evaluated lower as the raincoat size increased. The results of the dissatisfaction factors indicated that the raincoat hood had the most problems. There was inconvenience when using the equipment belt because officers have to wear their belts inside the raincoat. In regards to the fabric satisfaction level, respondents were less satisfied with ventilation, hygroscopicity, and drying time. Therefor it appeared that the current raincoat had problems due a lack of functionality in regards to ventilation, hygroscopicity, and quick drying; in addition, the satisfaction on motional adaptability had a significant difference according to raincoat size.

An Influence of Social Workers' Social Capital on Organizational Citizenship Behavior - focused on Social workers in Kwangjoo metropolitan and Jeon-nam Province -

  • Lee, Hun-Hee;Lee, Jung-Seo
    • Journal of the Korea Society of Computer and Information
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    • v.21 no.9
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    • pp.127-137
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    • 2016
  • This study is an objective research to verify causality between social worker's social capital and OCB in Jeon-nam province including Kwangjoo. Survey was done directly from 255 social workers working in social welfare facilities. Study methodology was the structural equation to verify the influence of social capital on organized citizens' activities and the mediator effect of job satisfaction and organizational commitment. Using Fornell and Locker's two-step approach, this study verified the similarity between direct effectiveness and indirect effectiveness through bootstrap. I hope that the result of this study will be used as objective and academic material for social workers who work hard with sense of duty at field and expect that there will be a intensive follow-up research which can make social workers' social capital and make it stronger.

A study of dental hygiene students on school subject degree of recognition before admission and satisfaction (치위생과 학생들의 입학전 학과 인지도와 만족도 및 취업의식에 관한 조사)

  • Kim, Hwa-Ju;Lim, Kun-Ok;Kim, Yun-Jeong
    • Journal of Korean society of Dental Hygiene
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    • v.6 no.2
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    • pp.115-127
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    • 2006
  • A purpose of this study is degree of recognition and consciousness investigation about a satisfaction duty before admission about a school subject of some academic dental hygiene students. From responses to individual written survey questionnaires answered by 608 students who are studying Dental Hygiene at colleges in Mokpo, Iksan, Gangneung. The following are the results regarding their satisfaction levels with their majors and their interest in working abroad: 1. Regarding the motivating factors to major in Dental Hygiene, most students(51.3%), particularly most freshmen(57.3%), have chosen this major because of more job opportunities than students with other majors. The most common source of information in choosing majors is the Internet(30.8%). 2. Most students do not want to change their majors even if they are provided with the chance to do so(65.5%). They are in general satisfied with their studies. The result shows that the Dental Hygiene majors are positive toward their major. 3. Most students will choose their jobs by their own choices(40.6%), and the most important factor in their choices is the opportunity of self-growth and development(33.1%). The survey results show that the Dental Hygiene students value their own decisions and self-realization. 4. Showed the difference that as a result of having seen a knowledge degree advance a school subject of major in Dental Hygiene by a school year and ash students, an admission motive, relevance of an information acquisition path, all noted. 5. And were able to see the difference that noted in an adviser, work selection bases in case of work selection whether or not there was a dissatisfaction reason about a major and a criminal record.

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Statistical analysis of the emotional labor of firefighters using smart devices (스마트기기 사용에 따른 소방관의 감정노동 통계분석)

  • Shin, Ji-Hun;Park, Bu-Yeon;Lee, Jae-Hong;Song, Sul-Kung
    • The Journal of the Korea institute of electronic communication sciences
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    • v.10 no.11
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    • pp.1297-1306
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    • 2015
  • The introduction of multimedia 119-notification service utilizing smart devices causes firefighters to be more exposed to emotional labor. The purpose of this study is to investigate the effect of increased emotional labor of firemen on job satisfaction. As a result, the higher the emotional labor of firefighters is, the higher job stress (${\beta}=0.166$, p=0.000) and social support(${\beta}=0.540$, p=0.000) are. But job satisfaction tends to be lower(${\beta}=-0.136$, p=0.000). As they play an important role to protect the safety and property of citizens. their job satisfaction becomes the driving force of their duty. Therefore, we think that some systematic and substantial prevention curriculum to manage their emotional labor is required.

The Effect of Service Quality on Organizational Support and Job Satisfaction in Hotel Industry (호텔기업의 조직지원과 직무만족이 서비스품질에 미치는 영향)

  • Ji, Ke-Yung;Han, Jin-Young
    • Journal of Digital Convergence
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    • v.10 no.10
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    • pp.353-362
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    • 2012
  • The purpose of this study tried to find ways to improve service quality for customers and effective program of organizational support to increase the hotel employees' job satisfaction to empirically analyze causatively impacted relationship between the perceived organizational support, job satisfaction, and service quality in the hotel industry staff recognize. Data were collected from 217 and surveyed from 1 to 30 in November 2011 in hotel. To summarize the results of the study, first, satisfaction of individual job environment, satisfaction of work environment support concerned in support for personal values both was not affected significantly. Second, support for work environment was also affecting more than support for personal worth to improve the quality of customer service and in support for the organization Third, satisfaction of the individual's work environment affected adaptability, conviction, and corporality in job satisfaction variables while support satisfaction for working conditions effected conviction and adaptability without corporality. In order to enhance adaptability to customers who employees serve, it should be created work environment to make employees feel satisfaction in individual's work environment. Therefore, hotel managers have to entertain feelings of loyalty for their hotel and make employees satisfaction with their job and their duty by enhancing support for work environment of hotel employees in order to increase business performance by improving service quality for customers.

Study on Current Nutrition Education and Effective Education Plan for Nutrition Teachers in Kyeonggi Region (경기 지역 영양교사의 영양교육 현황 및 효과적인 영양교육 방안에 관한 연구)

  • Kim, Seong Yeong
    • Journal of the East Asian Society of Dietary Life
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    • v.26 no.2
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    • pp.181-191
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    • 2016
  • This study aimed to investigate current nutrition education and effective plans for nutrition teachers in schools. Data were collected by a face-to-face questionnaire. Surveyed schools were elementary, middle, and high schools at percentages of 32.4%, 35.1%, and 32.4%, respectively. Percentage of nutrition education was above 90%, whereas off-line education was very uncommon in middle (8.3%) and high schools (27.3%) compared with elementary schools (63.6%), (p<0.05). Satisfaction of nutrition education was also very low in middle (7.7%) and high schools (8.3%) when compared with elementary schools (41.7%), (p<0.05). The main reason for this was due to 'work overload of mealing service (44.4%)' and 'insufficient time of students (25.9%)'. Effective education plans were as follows: beginning of education and education scale were 'elementary school (67.6%)' and 'below 20 people (81.1%)', and the most preferred counterplan was 'development of diverse education programs (4.81 score)' > 'systematic education process (4.76 score)' > 'professional nutrition education (4.51 score)'. Most important duty was 'nutrition education and consultation (51.4%)', although it achieved the lowest satisfaction at a score of 2.46. Overall analysis, demand and awareness of nutrition teachers for nutrition education were very high. Therefore, an institutional strategy and environmental improvements are required by setting up curriculum subjects and developing diverse education programs for systematic nutrition education.

A Study on Relationship between Service Orientation, Employee Satisfaction, Customer Orientation and Business Performance of Liner Shipping Company (정기선사의 서비스지향성, 종업원의 만족 및 고객지향성, 기업성과의 관계에 관한 연구)

  • Song, Dae-Kil;Shin, Han-Won;Choi, Young-Ro
    • Journal of Korea Port Economic Association
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    • v.25 no.2
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    • pp.25-56
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    • 2009
  • The purpose of this study is to analyze the components and to verify the relationship between service orientation, employee satisfaction, customer orientation and business performance of liner shipping company. In order to achieve the purpose of this study, literature survey related to service orientation, employee satisfaction, customer orientation and business performance was carried out and took a empirical analysis by the use of questionnaire method for employees in liner shipping company. The final results and conclusions are as follows; Service orientation of liner shipping company is a major element which has an effect on employee satisfaction. It has also effect on employee's dedicational attitude to achieve company's goal with pride on their duty and organization. In addition to, the relationship between service orientation, employee satisfaction, customer orientation and business performance finally reach to valuable attitude related in customer's satisfaction, and then it will read up high business performance and successful attainment.

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A Study on the Control of Harmful materials in Children's Goods -centering on school supplies- (어린이 제품에 함유된 유해 물질 관리 방안에 관한 연구 -학용품을 중심으로-)

  • Kwak, Soon-Jin;Kim, Kwang-Soo
    • Journal of the Korea Safety Management & Science
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    • v.19 no.1
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    • pp.115-122
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    • 2017
  • This study analyzed that the standard of school supplies affects the satisfaction of certification. Safety requirements of school supplies in the Republic of Korea is enforced by court duty certification. Therefore, a test was conducted to compare the safety requirements of the United States and Europe and the survey was conducted to know how much manufacturers and importers are satisfied with the certification. To prepare management measures for harmful substances contained in children's product, XRF(X-ray Fluorescence Spectrometry) is utilized to analyze lead(Pb) and cadmium(Cd) in PA(paint), SP(sheet) and PVC(Poly Vinyl Chloride). The results of comparative analysis of ICP(inductively coupled plasma) is analyzed statistically with measured values.