• Title/Summary/Keyword: Satisfaction Indicators

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The determinants of organizational trust and Its effect on organizational effectiveness : with a focus on public organizations (조직신뢰의 결정요인과 조직유효성에 대한 영향 : 공조직을 중심으로)

  • Park, Jong-pyo;Ko, Jong-wook
    • Journal of Venture Innovation
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    • v.1 no.1
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    • pp.113-127
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    • 2018
  • The purpose of this study was to investigate the determinants of organizational trust and its effect on organizational effectiveness in the public organizations. This study examined five factors of organizational competencies, consideration, fairness, organizational morality and organizational social responsibility as the determinants of organizational trust and job satisfaction, organizational commitment and intend to leave as the indicators of organizational effectiveness. For this study, data were collected from 323 public officials in Gyeonggi Province with structured questionnaires and analyzed using structural equation modelling technique. This study found that organizational competencies, consideration, fairness, organizational morality and organizational social responsibility made significant contributions to the formation of organizational trust and that organizational trust impacted positively organizational effectiveness measured in terms of job satisfaction, organizational commitment and intend to leave.

The theoretical study of Organizational Effectiveness (Indicators developed for the military security personnel evaluation) (조직효과성의 이론적 고찰(군사보안 담당자 평가를 위한 지표개발))

  • Kim, Sung Woo
    • Convergence Security Journal
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    • v.15 no.3_1
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    • pp.91-97
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    • 2015
  • When we estimate any organization, we can use scientific tool such as organizational effectiveness. It is very difficult to know the level of organizational goal. If you plan how to assess the effectiveness of your organization, It is a complex and difficult problem, because a few social scientist think that there are many point of view of an concept of organizational goals based on the relatively concrete concept of organizational effectiveness. Social scientist Campbell insist that it is impossible to estimate organizational effectiveness accurately. So we should develope the perfect method to measure the organization as a system, the member's self satisfaction, the efficiency of the team. To achieve a good organizational effectiveness, we should study the method of approach about organizational effectiveness. This is theoretical study and show that the concept and method of approach about organizational effectiveness.

Development and Application of Criteria for Evaluating Educational Web Sites (교육용 웹 사이트 평가를 위한 준거의 개발 및 적용)

  • Kim, Mi-Ryang
    • The Journal of Korean Association of Computer Education
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    • v.6 no.1
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    • pp.41-54
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    • 2003
  • Educational web sites are proliferating at an astonishing rate, however many of those web sites are of poor or unknown quality. Educators are in need of instruments to assist in evaluating educational web sites for authenticity, applicability, authorship, bias, and usability, etc. The ability to critically evaluate educational content form numerous web sites is an important skill in this information age. In this paper, indicators of educational web site quality have been identified from literature review and our own research, and classified within 8 categories. To test the relative contribution of each indicator to the satisfaction level from using educational web sites, a questionnaire survey was administered. Subjects were asked to visit the educational web site of his or her choice and rate the quality level of each indicator. 255 completed questionnaires were turned in for analysis. Cronbach's Alpha test and factor analysis were applied to test the reliability and validity of the data. Stepwise regression analysis was applied to test the relationship between the satisfaction level and 14 independent factors. Implications from the statistical analysis as well as the guidelines for evaluating educational web sites were provided.

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Students' Perspectives on Integrating a Social Service Program into a Medical Humanities and Social Science Curriculum (인문사회의학 교육과정에서 사회봉사체험실습 프로그램에 대한 학생 인식)

  • Kim, Pyeong Man;Kim, Soo Jung;Kang, Wha Sun
    • Korean Medical Education Review
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    • v.17 no.3
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    • pp.140-147
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    • 2015
  • Medical education can provide students with an opportunity to encounter marginalized communities and motivate them to become involved with the needs of disadvantaged people. The College of Medicine of The Catholic University of Korea includes a social service program in the medical humanities and social sciences curriculum. The course has lectures on social welfare, human rights, and social service, as well as four days of social service in 'Flower Village,' which is a Catholic social welfare institution. This study analyzes the satisfaction, feedback, and reflection papers of students who completed the social service program and provides an educational model for the medical humanities and social sciences. Students' satisfaction with the program was scored at 4.23 out of 5. A qualitative study of students' reflection papers derived 7 key phrases, among which 'nature and practice of social service,' 'holistic understanding of humans,' 'empathy and communication,' and 'social responsibility' are identified as goals of this program and 'happiness,' 'respect for human life,' and 'compassion' are good indicators of students' compassionate participation. Encounters with marginalized communities within the medical curriculum allows students to serve people with social difficulties and work for the improvement of their living conditions. Students learn to approach social needs with concern and empathy and seek ways to contribute to those communities.

A Study on Developing Smart Component through the Analysis on Architectural Scheduling and internal Material (건축공종 및 내부자재별 친환경평가 분석을 통한 Smart Component 개발에 관한 연구)

  • Kim, Jae-Won;Jeong, Byung-Woo;Kim, Sun-Seek;Lee, Sang-Hyo;Park, In-Suk;Kim, Jae-Jun
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2006.11a
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    • pp.619-623
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    • 2006
  • When it comes environmental preservation and economic development throughout all the industries, it is adopted to regulate carbon dioxide emissions in United Nations Framework Convention on Climate Change. And we must be responsible for promoting the eco-friendly and sustainable development because of a registration of the Kyoto protocol. Almost all the domestic buildings have many problems that not only waste the resources and architectural energy, but also are not enough to recycling of the waste. So m this study the environment-friendship is estimated through assuming carbon dioxide emissions. And after indicators are derived through surveying the residential satisfaction, it is carefully thought to develop the Smart Component that increase the length of life and the flexibility and improve the comfortable circumstance in buildings.

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Convergence thinking learning effect of SW liberal arts education for non-majors (교양수업에서 비전공자의 SW교육의 융합사고 학습 효과)

  • Won, Dong-Hyun;Kang, Yun-Jeong
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.26 no.12
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    • pp.1832-1837
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    • 2022
  • In the SW education of non-majors who encounter liberal arts education experience difficulties in the SW development environment and understanding they encounter for the first time, relevance to their major, and convergence thinking ability. In order to compensate for the difficulties of non-major learners in liberal arts education, a relatively easily accessible software was used to utilize a demonstration-oriented model that can be applied to beginners in SW education. In order to understand the logical flow of applications and problem solving used in real life, we proposed a convergence SW teaching method that combines repeated implementation through demonstration by the instructor and imitation of the learner, and learning indicators to increase the learning satisfaction and achievement of the learner. In the experiment applying the teaching and learning method proposed in this paper, meaningful results were shown when evaluating the learning effect, academic achievement, learning satisfaction, and teaching and learning method aspects of SW education.

Difference of Care Efficacy according to Myer-Briggs Type Indicator in Nursing Students (간호대학생의 MBTI에 따른 돌봄효능감의 차이)

  • Oh, Eun-Jin;Park, Sun-Ah
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.4
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    • pp.53-60
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    • 2022
  • This study attempted to find out the differences in care efficacy according to MBTIs in nursing students. The study subjects are 109 students in grades 3 and 4 of nursing departments at 1 university in Gyeongnam Region. Data analysis was performed with independent t-test and one-way ANOVA. The general characteristics that showed significant differences in care efficacy as a result of the study were major satisfaction (3.63, p<.001), practice satisfaction (4.49, p=0.013), and health status (2.91, p=0.004). The MBTI, which showed a significant difference in care efficacy, was an EP type (3.74, p=0.013) among the attitude indicators. We believe that the results of this study will serve as a basis for educational programs to improve the efficacy of care. Suggest repeated studies that apply large samples to generalize research for follow-up research, educational programs that apply MBTIs to improve care efficacy, program effectiveness analysis studies, and research on the development of tools to measure care efficacy.

An Empirical Study on the Effects of SMEs Competition, ESG Management Activities and Organizational Justice on Job Satisfaction : Focusing on Mediating Effects of Self-efficacy (중소기업의 경쟁력, ESG 경영 활동 및 조직공정성이 직무만족에 미치는 영향에 관한 실증 연구 : 자기효능감의 매개효과를 중심으로)

  • Jun, Se-hoon
    • Journal of Venture Innovation
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    • v.6 no.4
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    • pp.41-62
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    • 2023
  • Given that SME workers are the driving force of national competitiveness and the basis and cornerstone of the industry, it is meaningful to study workers' job satisfaction and the factors that affect job satisfaction. In addition to variables related to corporate competitiveness and organizational justice, this study introduced variables such as environmental(E) activities, social(S) activities, and governance(G) activities, which th national government uses as major management evaluation indicators. Therefore, a literature study and empirical analysis were conducted on how self-efficacy affects job satisfaction when workers are faced with a changed work environment. To conduct this study, 300 copies of data were collected from workers in small and medium-sized enterprises and used for analysis. For data analysis, the SPSS statistical program (Ver. 25.0) was used. The study finds, first, that product or service quality and employee competency among corporate competitiveness had a significant positive(+) effect on job satisfaction. Secondly, among ESG management activities, social(S) activities and governance(G) activities were found to have a significant positive(+) effect on job satisfaction. Third, among organizational justice, distribution justice and procedural justice were found to have a positive(+) effect on job satisfaction. Fourth, self-efficacy was found to mediate the effect of product or service quality, employee competency, social(S) and governance(G) activities among ESG management activities, and procedural justice among organizational justice on job satisfaction. The academic value of this study is that it empirically analyzed the factors that ESG management activities affect workers' jobs,. As a result, it was confirmed that workers were satisfied with their jobs by actively showing interest in social(S) activities and governance(G) activities among ESG management activities and participating in corporate management. In addition, workers sensitive to changes in the external environment can become satisfied with their jobs through self-efficacy when SMEs actively enhance corporate competitiveness, execute ESG management activities, and provide a fair organizational culture. Finally, this study suggests that there's a possibility of improving the competitiveness of SMEs through a virtuous cycle created by a change in perception of job conversion and a decrease in turnover.

Development of Job-Esteem Scale for Korean Nurses (한국 간호사의 직업존중감 측정도구 개발)

  • Choi, Hyun Ju;Jung, Kwuy Im
    • Journal of Korean Academy of Nursing
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    • v.50 no.3
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    • pp.444-458
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    • 2020
  • Purpose: The purpose of this study was to develop the Job Esteem Scale for Korean Nurses (JES-KN) and verify its validity and reliability. Methods: Preliminary items were based on the attributes and indicators elicited from a concept analysis study on Korean nurses' job-esteem. The final preliminary tool for the main survey was confirmed through the content validity test of 10 experts and preliminary survey of 20 hospital nurses. The final preliminary scale was used on 350 hospital nurses in the scale testing phase for the main survey designed to test the validity and reliability of the scale. Results: The final scale consisted of 28 items and 6 factors, these factor explained 66.6% of the total variance. The correlation between the total score and factors ranged from .64 and .84, validating that each sub-factor is suitable to explain job esteem. The correlation coefficient between this scale and the Job Satisfaction Scale for Clinical Nurses ranged from .41 to .70, and the internal consistency for the scale using Cronbach's α for the total items was .94. Conclusion: The JES-KN is a valid and reliable tool that reflects the reality of clinical sites accordingly. The JES-KN may well be used effectively to assess and evaluate the job esteem of Korean nurses.

A Study on Process Capability Index using Reflected Normal Loss Function (역정규 손실함수를 이용한 공정능력지수에 관한 연구)

  • 정영배;문혜진
    • Journal of Korean Society for Quality Management
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    • v.30 no.3
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    • pp.66-78
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    • 2002
  • Process capability indices are being used as indicators for measurements of process capability for SPC of quality assurance system in industries. In view of the enhancement of customer satisfaction, process capability indices in which loss functions are used to deal with the economic loss In the processes deviated from the target, are in an adequate representation of the customer's perception of quality In this connection, the loss function has become increasingly important in quality assurance. Taguchi uses a modified form of the quadratic loss function to demonstrate the need to consider the proximity to the target while assessing its quality. But this traditional quadratic loss function is inadequate to assessing the quality and quality improvement since different processes have different sets of economic consequences on the manufacturing, Thereby, a flexible approach to the development of the loss function needs to be desired. In this paper, we introduce an easily understood loss function, based on reflection of probability density function of the normal distribution. That is, the Reflected Normal Loss function can be adapted to an asymmetric loss as well as to a symmetric loss around the target. We propose that, instead of the process variation, a new capability index, CpI using the Reflected Normal Loss Function that can accurately reflect the losses associated with the process and a new capability index CpI Is compared with the classical indices as $C_{p}$ , $C_{pk}$, $C_{pm}$ and $C_{pm}$ $^{+}$.>.+/./.