• Title/Summary/Keyword: Public Transportation Satisfaction

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Recognition and Intent-to-Participate of Rural Migrants on Urban and Rural Exchange Business in Namhae County, South Korea

  • Park, Myeong Sik;Kim, Inhea;Huh, Keun Young;Bui, Hai Dang
    • Journal of People, Plants, and Environment
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    • v.24 no.3
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    • pp.285-300
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    • 2021
  • Background and objective: Rural migrants are an important human resource in urban and rural exchange (URE) business, therefore it is necessary to enhance their awareness and intent-to-participate. This study was to analyze the rural migrants' recognition and intent-to-participate of URE business and to propose the enhancement of them both. Methods: The questionnaire was designed to analyze the socio-demographic background, motivations, satisfaction with settlement, intent-to-persist, and intent-to-participate of URE business including tourism. The data of 144 respondents was subject to the statistical analysis. Results: The motives of migration were to enjoy leisure life after retirement, increased tiredness of city life, health problems, etc. The satisfaction with settlement was 3.67 at 5-point Likert scale. The intent-to-recommend and intent-to-publicize were 3.40 and 3.46, respectively. The intent-to-participate was 3.45, which was affected by the necessity of URE business and the support of central/local governments, and also showed a significant correlation with the satisfaction with settlement, intent-to-recommend, intent-to-publicize, tourism resources for green tourism or rural tourism, driving a car in Namhae county, and the service and price of meals. They thought the missions that the Namhae county office must focus on were to establish an internal/external public relations systems, establish a support system of central/local governments, and foster/support local leaders. Conclusion: It is necessary to improve the satisfaction with settlement and intent-to-persist, expand exchanges with local people, improve internal/external public relations systems, foster/support leaders, improve transportation in the county, enhance the service and price of meals, and develop/operate URE programs including tourism.

Establishing Weights among Indicators of Rural Residents' Quality of Life Using AHP (AHP를 이용한 농촌주민 삶의 질 지표의 중요도 설정)

  • Noh, Seok-Ho;Lee, Han-Sung;Jung, Won-Ho
    • Journal of Korean Society of Rural Planning
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    • v.28 no.1
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    • pp.27-35
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    • 2022
  • This study aims to establish the indicator system of the quality of life of rural residents and to estimate the weights among criteria or sub-criteria that constitute the indicator system of the quality of life using AHP(Analytic Hierarchy Process) method. Indicator system consists of four criteria, that is, health care, eduction & culture, living environment, and income and jobs. Each criterion include three sub-criteria that make up corresponding criterion. The results show that income and jobs was most highly evaluated among the four criteria. It was followed by health care, living environment, and eduction & culture. Among the total 12 sub-criteria, annual income was most highly evaluated, followed by medical service level, job satisfaction, and public transportation environment in terms of global weight which was deduced from expert questionnaire survey. This study implies that rural development policy needs to focus on increasing rural residents' income by creating good quality occupations and increasing the level of medical services, and expanding public transportation services in rural areas. This study has failed to collect local residents' opinions regarding their quality of life in spite of the efforts to reflect the opinions from various expert groups, which is the limitation of this study.

Value Analysis of User Satisfaction by VMS Traffic Information Using Contingent Value Method (조건부가치평가법을 이용한 VMS 교통정보 제공에 따른 이용자만족도 가치 산정)

  • Yeon, Bok-Mo;Hong, Ji-Yeon;Lee, Su-Beom;Lim, Joon-Bum;Moon, Byeong-Sup
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.9 no.2
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    • pp.12-22
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    • 2010
  • The variable message sign(VMS) is a facility to smoothen traffic flows and enable safe passing by providing real-time necessary information on roads, weather, transportation, and traffic regulations. The VMS also solves a feeling of uneasiness and gives a sense of psychological security by providing information to drivers. However, the VMS has a strong character of being a non-market product but a public product, so it has not normally been evaluated for its value. This research has evaluated a value of satisfaction level for traffic information users, using a contingent valuation method(CVM). As a result of evaluating the value of satisfaction level for users through division into an urban roadway and an urban highway for the cities where an intelligent transportation system(ITS) has been established, the urban highway had a value of 96.7 won/system and the urban roadway had a value of 76.3 won/system.

A Comparative Study on Factors Affecting Satisfaction by Travel Purpose for Urban Demand Response Transport Service: Focusing on Sejong Shucle (도심형 수요응답 교통서비스의 통행목적별 만족도 영향요인 비교연구: 세종특별자치시 셔클(Shucle)을 중심으로)

  • Wonchul Kim;Woo Jin Han;Juntae Park
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.23 no.2
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    • pp.132-141
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    • 2024
  • In this study, the differences in user satisfaction and the variables influencing the satisfaction with demand response transport (DRT) by travel purpose were compared. The purpose of DRT travel was divided into commuting/school and shopping/leisure travel. A survey conducted on 'Shucle' users in Sejong City was used for the analysis and the least absolute shrinkage and selection operator (LASSO) regression analysis was applied to minimize the overfitting problems of the multilinear model. The results of the analysis confirmed the possibility that the introduction of the DRT service could eliminate the blind spot in the existing public transportation, reduce the use of private cars, encourage low-carbon and public transportation revitalization policies, and provide optimal transportation services to people who exhibit intermittent travel behaviors (e.g., elderly people, housewives, etc.). In addition, factors such as the waiting time after calling a DRT, travel time after boarding the DRT, convenience of using the DRT app, punctuality of expected departure/arrival time, and location of pickup and drop-off points were the common factors that positively influenced the satisfaction of users of the DRT services during their commuting/school and shopping/leisure travel. Meanwhile, the method of transfer to other transport modes was found to affect satisfaction only in the case of commuting/school travel, but not in the case of shopping/leisure travel. To activate the DRT service, it is necessary to consider the five influencing factors analyzed above. In addition, the differentiating factors between commuting/school and shopping/leisure travel were also identified. In the case of commuting/school travel, people value time and consider it to be important, so it is necessary to promote the convenience of transfer to other transport modes to reduce the total travel time. Regarding shopping/leisure travel, it is necessary to consider ways to create a facility that allows users to easily and conveniently designate the location of the pickup and drop-off point.

A Study on the Influencing Factors of the Sales and Surplus Companies of the Townbuses in Seoul (서울시 마을버스 매출액 및 흑자업체의 영향요인에 대한 연구)

  • Jang, Jae-min;Shin, Sung-il;YI, Yong-ju
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.21 no.4
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    • pp.115-124
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    • 2022
  • Unlike the semi-public system of city buses, Seoul's townbus are operated on a private operating system, which is poor condition to the changes in the environment. Sales decreased due to a decrease in the number of passengers due to COVID-19 and a demand for conversion due to the advent of competitive transportation methods, and the financial support of Seoul Metropolitan Government is continuously increasing. In this study, to analyze the characteristics of townbus operated by a private operating system, the townbus sales and surplus companies were analyzed by what factors were affected. For the analysis data, townbus financial statements of Seoul in 2018 were used, and townbus sales and surplus companies were applied as dependent variables, and townbus operation system, satisfaction survey, humanities and social variables, and subway and public bicycle characteristics were applied as independent variables. As a result of the analysis, the sales is affected by operating hours per vehicle, in-vehicle safety, the number of households, the number of elderly people, and public bicycle variables, and surplus companies are affected by in-vehicle safety, reliability, and public bicycle variables. In particular, public bicycles, a competitive means of transportation, had an impact on industry sales, and the townbus business environment is expected to become more difficult as time goes by. The industry is seeking self-rescue measures, and Seoul is required to strengthen financial support so that townbus can operate stably.

A study on the Accidental Patients in Emergency Room (사고환자 응급실 이용 실태와 만족도)

  • Park Ho-Ran;Moon Jung-Soon
    • Journal of Korean Public Health Nursing
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    • v.13 no.2
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    • pp.70-83
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    • 1999
  • This study was designed to evaluate the prevalence and significant features of accidental patients and to evaluate the degree of satisfaction on emergency care who visited emergency room. The subject of this study was a total of 243 accidental patients and 249 patients with disease visiting emergency room of 4 university hospitals in Seoul. The data was collected from guestionnaire during the period of January to february 1999. The results were summarized as follows. 1. Distribution of the general characteristics (age, sex, educational status, marrital status and job) in the accidental patients were significantly different from that of the control group. The most common group of age was 20-30 years of age and males predominated over female. 2. CD Fourty two $\%$ of accidental patients arrived within 30 mins. (2) Fifty seven $\%$ of patients was first-aided one. (3) An ambulance was the most frequently used transportation. (4) The time interval from arrival to initial emergency care was 10 mins. (5) Admission rates of the patients after treatment was $72.0\%$. (6) Time interval from arrival to completion was 3-4 hours. 3. The Mean score of the accidental patents' degree of satisfaction on emergency services was $3.26\pm0.64$ which was not significantly different from that of control group.

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Research on the Continuous Use Intention of Mobile Bus Payment App from the Perspective of user Quality Perception

  • Li, Shuo;Sun, Cong-Ying
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.9
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    • pp.217-224
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    • 2022
  • Based on the success model and Expectation Confirmation model of information system, the concept model of mobile bus payment App users' willingness to continue using is constructed by introducing function quality and interface design quality. A total of 264 valid questionnaires are obtained by issuing online questionnaires, and the model is tested by SmartPLS3.0 software The results show that users' perceptions of information quality, system quality and interface design quality will affect users' perceived usefulness and satisfaction through the scene, and then affect users' willingness to continue to use; Perceived functional quality has a significant impact on perceived usefulness, but has no significant impact on satisfaction. Perceived usefulness has a significant impact on user satisfaction.

Study on the improvement plans for Jeju International Wind Ensemble Festival through the survey and evaluation of satisfaction (제주국제관악제 만족도 조사 및 자체 평가를 통한 개선 방안 제안 연구)

  • Yang, Jeong-Cheol;Lee, Gwan-Hong;Hwang, Kyung-Soo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.7
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    • pp.362-374
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    • 2018
  • The purpose of this study is to identify and improve the satisfaction of people attending the Jeju International Wind Festival, the representative festival in Jeju. The Jeju International Wind Ensemble Festival is a festival in which people communicate with each other through music. The objective of this study is to investigate user satisfaction of the International Wind Ensemble Festival and to make improvement plans. The average satisfaction rate for the event was 75.8% (Satisfaction + Great satisfaction). In addition, the average program level of the Jeju International Wind Ensemble Festival and average appropriateness of the event space were 86.9% (Satisfaction + Great satisfaction) and 85.2% (Satisfaction + Great satisfaction), respectively. The disadvantage is that public transportation that should be improved. According to results of the survey through the interview, the town wind ensemble festival and outside concert enabled performers to communicate with the audience through melody. In order for the Jeju International Orchestra Festival to take root as a festival for citizens, it is necessary to increase the convenience of transportation, secure personnel in charge of the secretariat, revitalize the Jeju International Orchestra Festival website, and promote volunteer activities. We present future research direction.

Residential Satisfaction of Households living in Super-High Rise Apartment in Ulsan (울산시 초고층 아파트 거주자의 주거만족도)

  • 김선중;김수정
    • Journal of the Korean Home Economics Association
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    • v.37 no.3
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    • pp.101-110
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    • 1999
  • The purpose of this study was to invesitigate the residential satisfaction of households living in super-high rise apartment. The questionnarles were collected from 244 residents living in super-high rise apartment above 20 stories located in Ulsan. Used statistical techniques were frequency, one-way ANOVA. The major findings were as follows: 1) Although the respondents were dissatisfied with super-high rise apartments, they chose present dwelling due to public transportation, easy access to work, and other community facilities. 2) Households who have more educated husband and wife and younger child were less satisfied with current dwelling. 3) The attrative features of super-high rise apartment were interior facilities, exterior environment, and social relations, While the negative features were interior environment, safety, and psychological stability.

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Evaluation of Transit Transfer Pattern for the Mobility Handicapped Using Traffic Card Big Data: Focus on Transfer between Bus and Metro (교통카드데이터를 활용한 교통약자 대중교통 환승통행패턴 분석: 버스 지하철 간 환승을 중심으로)

  • Kwon, Min young;Kim, Young chan;Ku, Ji sun
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.20 no.2
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    • pp.58-71
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    • 2021
  • The number of elderly people worldwide is rapidly increasing and the mobility handicapped suffering from inconvenient public transportation service is also increasing. In Korea and abroad, various policies are being implemented to provide high-quality transportation services for the mobility handicapped, and budget support and investment related to mobility facilities are being expanded. The mobility handicapped spends more time for transit transfer than normal users and their satisfaction with transit service is also lower. There exist transfer inconvenience points of the mobility handicapped due to various factors such as long transfer distances, absence of transportation facilities like elevators, escalators, etc. The purpose of this study is to find transfer inconvenience points for convenient transit transfer of the mobility handicapped using Smart card Big data. This study process traffic card transaction data and construct transfer travel data by user groups using smart card big data and analysis of the transfer characteristics for each user group ; normal, children, elderly, etc. Finally, find transfer inconveniences points by comparing transfer patterns between normal users and the mobility handicapped. This study is significant in that it can find transfer inconvenience points for convenient transit transfer of the mobility handicapped using Smart card Big data. In addition, it can be applicated of Smart card Big data for developing public transportation polices in the future. It is expected that the result of this study be used to improve the accessibility of transit transportation for mobility handicapped.