• Journal of Digital Convergence
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• v.14 no.1
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• pp.99-119
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• 2016

Medium and Small Firms have faced complex and dynamic environments that have been attributed to increases in the globalization and competitiveness of the global economy. To success in this environments, Medium and Small Firms should set up management strategy and introduce strategic performance management system. And, the strategic performance management system are modified to fit in management strategy. The purpose of this study is to find out firstly, whether management strategy types affect the organizational performance and the intensity of the types makes a difference on the performance and secondly, whether the evaluation system or the degree of utilizing the system affects the organizational performance and finally, whether the interaction between management strategy types and strategic performance management system makes a significant influence on the organizational performance. In this paper, we categorize the type of strategy for Medium and Small Firms in Gyeongsangbuk-do and Daegu areas, and study whether Firm's performance can be improved by designing appropriate strategic performance management system.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.27 no.4
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• pp.33-41
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• 2004

This study examines the relationship between multiple sales force management practices and performance within each of Miles & Snow (1978)'s strategy types and Walker & Ruekert (1987)'s strategy types. The findings are as follows : First, Prospectors seem to be associated with increased performance when they are utilizing a relationship selling strategy, internal sales force, moderate levels of supervision, outcome-based control system and incentive-oriented compensation system. Second, Analyzers seem to be associated with increased performance when they are utilizing a relationship selling strategy, internal sales force, outcome-based control system to deal with the instability in their strategic focus. Third, Low Cost Defender seem to be associated with increased performance when they are utilizing a relationship selling strategy, external sales force, low levels of supervision, outcome-based control system and salary-oriented compensation system. Fourth, Differentiated Defenders seem to be associated with increased performance when they are utilizing a relationship selling strategy, high levels of supervision, balanced (outcome+behavior) control system and salary-oriented compensation system.

• Journal of Information Technology Services
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• v.7 no.2
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• pp.165-180
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• 2008

Although a number of studies concerning the performance of information system (hereafter, IS) have been performed, those in governmental organizations have rarely conducted. Moreover, there were not many that the perceptual level of individuals might have influence on the information system performance actually. This study tried to investigate the causal relationship between personal perceptual level on the operation and performance of IS, as a result of project for public innovation which deployed in a governmental organization. The targeted IS is for task management. Our survey's respondents are real users in a governmental organization. As a result of statistical analysis, the affecting factors, the perceptual level of individuals such as task process standardization, training and system education, and the active participation of manager positively affected system performance. The result of study can provide some implications to the governmental organizations who want to improve the system performance and efficiently operate their own IS for achieving the organizational goals.

• Korean Management Science Review
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• v.30 no.1
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• pp.59-72
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• 2013

This research has seven factors such as top management leadership, belt system operation, implementation of systematic methods, adequate project performance measurement, customer focus performance, quality performance and business performance. Those are critical to correct implementation of Six Sigma. I set seven hypotheses which represented the relationships among the seven factors, gathered questionnaires and analyzed the data. Top management leadership affected positively the adequate project performance measurement and the belt system operation, The belt system operation affected the implementation of systematic methods positively and it also affected the adequate project performance measurement. It affected positively the customer focus performance, the quality performance and the business performance, respectively.

• Journal of Distribution Science
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• v.15 no.7
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• pp.19-24
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• 2017

Purpose - There are several problems that organizations face to make a better team-based system such as free-rider issue, assigned difficult jobs unfairly and bickering between high performers and average performers. The purpose of this study is to provide solutions for practitioners through past academic studies on how organizations can resolve several issues in team management. Ultimately, it would lead to employees as better performers for organization's profitability and customers' satisfaction. Research design, data, and methodology - Solution 1 - put employees who have a similar performance ability together into a same team and apply 'growth' approach for low performance team. Solution 2 - make a new evaluation system which is balanced between individual's performance and team's performance. Solution 3 - monitor thoroughly to diffuse difficult works equally among teams and develop management practice system that may prevent or resolve difficult work-loads for a team or an individual performer. Result - Investigation suggests that organizations may resolve three conflicts which come from team base system. Moreover, the implications of results show that the most important criteria in team management depend on whether performers have a similar ability in the same team and management handles issue of justice and the performance of each employee is evaluated by total team performance evaluation simultaneously. Conclusions - All in all, our recommendation concludes that if three issues are resolved, the lack of trust in team-based system among team members will be missed.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2007.11a
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• pp.892-898
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• 2007

This study aims to implement an efficient process management system for small and medium sized(local) construction companies and a performance management system for the Korean construction industry. The process management system by Lean Construction is Web 2.0 platform-based and creates clusters with numerous general contractors and sub-contractors, which will enable mutually organic process management. Plus, this system will enable them to compare project performance management by analyzing it during or after a project by collecting and accumulating lots of data occurring in pursuit of a project. These performance management cases will be of help in process planning during similar upcoming projects. This study is expected to somewhat reduce the burden of implementing a complicated process management protocol and system that Korean small and medium sized (local) construction companies experience with their web-based process management, and is supposed to realize accurate performance management with highly reliable data which are significantly accumulated within the database.

• Korean Management Science Review
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• v.21 no.2
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• pp.111-122
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• 2004

Measuring performance of corporate information system has become one of the core issues in that development of the information system requires substantial amount of investments and the system works as a crucial leverage to enhance competitive edge. Most of the previous researches for performance of the information system have narrow and limited focus on such as the effect of user satisfaction and productivity. This paper suggests a model to measures the comprehensive performance which is classified as user scope (user involvement and satisfaction), operational scope (task productivity, task innovation, customer satisfaction, management control) and efficiency scope (financial performance), and to represent the relationship among the scopes by the path analysis model. Followings are conclusions from statistical hypothesis test of the model: (i) user involvement through user satisfaction has positive effect on all the performances in the operational scope, (ii) task innovation and customer satisfaction in the operational scope has statistically significant impact on financial performance but task productivity and management control do not. This conclusion indicates that task productivity and management control has the long term effect in nature, and evaluation of the information system has managerial implication when it Is measured in comprehensive performance which includes internal operational performances as well as financial performance.

• Journal of Digital Convergence
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• v.6 no.4
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• pp.13-23
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• 2008

Changed the business environment, private sector focuses on the performance management, so to manage the performance he uses BSC that overcomes the limitation of financial indicators. Also, it is getting emphasized to evaluate the performance about services that the public sector provides and obliged for the public sector to be responsible for managing and improving its performance as the private sector has been doing. But lacks of knowledge and experience on performance management and evaluation are blocking the public sector from introducing and implementing new performance management systems. To solve those problems, this study has derived general guidelines and KPIs that public sector should keep in mind when BSC is introduced new management system. This study focused on the public hospital which is the performance management and evaluation system of Government administration.

• 한국정보통신설비학회:학술대회논문집
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• 2007.08a
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• pp.69-72
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• 2007

In this paper, we analyze the performance of the network management system with intelligent mobile agent system. The proposed system dynamically selects appropriate its destinations. Thus, the system has an advantage of flexible network management in mobile network environments as well as dynamic change of traffic. Comparing its delay and throughput performance with the conventional SNMP based network management system, we find that the proposed mobile agent system performs better efficiency than the conventional one.

• Fire Science and Engineering
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• v.23 no.3
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• pp.23-30
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• 2009

For managing fire safety system in building by ubiquitous management system, the index system to express the performance level of fire protection system is demanded. If some component formed fire protection system such as sprinkler water supply system is breakdown, that will fall down the performance of fire protection capacity. Consequently, it will affects the level of fire safety of building management and energy response. Consequently, Building fire protection system could give performance level of fire protection condition and the level of fire safety in building. It will also contribute to the development of wide area fire safety management. This development of index system has been developed as a part of the development project of Ubiquitous building fire management system.