• 디지털융복합연구
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• 제14권1호
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• pp.99-119
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• 2016

중소기업에 있어서 미션과 비전의 설정을 바탕으로 한 전략의 수립과 이에 근거한 전략적 성과관리시스템의 설계에는 자원의 제약으로 인한 결핍이 존재한다. 이러한 제약이 존재하는 환경에서 기업의 지속성과 발전을 위해서는 기업이 설정하고 있는 전략유형에 대한 고찰을 바탕으로 한 전략의 수립이 매우 중요하다. 본 연구의 구체적인 목적으로는 첫째, 전략유형이 조직경영성과에 영향을 미치는지와 전략유형의 강도에 따른 전략경영성과의 차이가 존재하는지로 설정하였으며, 두 번째 목적으로는 성과측정시스템이 경영성과에 영향을 미치는지와 사용정도에 따른 경영성과의 차이가 존재하는가이며, 마지막으로 전략유형과 성과관리시스템간의 상호작용에 의한 효과가 있는 지를 검증하였다. 본 논문에서는 이와 같은 분석을 위하여 대구 경북지역의 중소기업을 대상으로 전략유형을 분류하고 이에 적합한 전략적 성과관리시스템을 설계함으로써 기업의 경영성과 개선을 가져올 수 있는지에 대하여 연구하였다.

• 산업경영시스템학회지
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• 제27권4호
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• pp.33-41
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• 2004

This study examines the relationship between multiple sales force management practices and performance within each of Miles & Snow (1978)'s strategy types and Walker & Ruekert (1987)'s strategy types. The findings are as follows : First, Prospectors seem to be associated with increased performance when they are utilizing a relationship selling strategy, internal sales force, moderate levels of supervision, outcome-based control system and incentive-oriented compensation system. Second, Analyzers seem to be associated with increased performance when they are utilizing a relationship selling strategy, internal sales force, outcome-based control system to deal with the instability in their strategic focus. Third, Low Cost Defender seem to be associated with increased performance when they are utilizing a relationship selling strategy, external sales force, low levels of supervision, outcome-based control system and salary-oriented compensation system. Fourth, Differentiated Defenders seem to be associated with increased performance when they are utilizing a relationship selling strategy, high levels of supervision, balanced (outcome+behavior) control system and salary-oriented compensation system.

• 한국IT서비스학회지
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• 제7권2호
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• pp.165-180
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• 2008

Although a number of studies concerning the performance of information system (hereafter, IS) have been performed, those in governmental organizations have rarely conducted. Moreover, there were not many that the perceptual level of individuals might have influence on the information system performance actually. This study tried to investigate the causal relationship between personal perceptual level on the operation and performance of IS, as a result of project for public innovation which deployed in a governmental organization. The targeted IS is for task management. Our survey's respondents are real users in a governmental organization. As a result of statistical analysis, the affecting factors, the perceptual level of individuals such as task process standardization, training and system education, and the active participation of manager positively affected system performance. The result of study can provide some implications to the governmental organizations who want to improve the system performance and efficiently operate their own IS for achieving the organizational goals.

• 경영과학
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• 제30권1호
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• pp.59-72
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• 2013

This research has seven factors such as top management leadership, belt system operation, implementation of systematic methods, adequate project performance measurement, customer focus performance, quality performance and business performance. Those are critical to correct implementation of Six Sigma. I set seven hypotheses which represented the relationships among the seven factors, gathered questionnaires and analyzed the data. Top management leadership affected positively the adequate project performance measurement and the belt system operation, The belt system operation affected the implementation of systematic methods positively and it also affected the adequate project performance measurement. It affected positively the customer focus performance, the quality performance and the business performance, respectively.

• 유통과학연구
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• 제15권7호
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• pp.19-24
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• 2017

Purpose - There are several problems that organizations face to make a better team-based system such as free-rider issue, assigned difficult jobs unfairly and bickering between high performers and average performers. The purpose of this study is to provide solutions for practitioners through past academic studies on how organizations can resolve several issues in team management. Ultimately, it would lead to employees as better performers for organization's profitability and customers' satisfaction. Research design, data, and methodology - Solution 1 - put employees who have a similar performance ability together into a same team and apply 'growth' approach for low performance team. Solution 2 - make a new evaluation system which is balanced between individual's performance and team's performance. Solution 3 - monitor thoroughly to diffuse difficult works equally among teams and develop management practice system that may prevent or resolve difficult work-loads for a team or an individual performer. Result - Investigation suggests that organizations may resolve three conflicts which come from team base system. Moreover, the implications of results show that the most important criteria in team management depend on whether performers have a similar ability in the same team and management handles issue of justice and the performance of each employee is evaluated by total team performance evaluation simultaneously. Conclusions - All in all, our recommendation concludes that if three issues are resolved, the lack of trust in team-based system among team members will be missed.

• 한국건설관리학회:학술대회논문집
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• 한국건설관리학회 2007년도 정기학술발표대회 논문집
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• pp.892-898
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• 2007

본 연구는 중소(지방)건설업체의 효율적인 공정관리와 국내 건설 산업의 성과관리를 위한 시스템 구축을 목적으로 한다. 린 건설의 공정관리 프로세스를 탑재한 시스템은 Web 2.0 플랫폼을 기반으로 프로젝트에 참여한 수많은 원도급업체와 협력업체의 클러스터를 생성하여 상호 유기적인 공정관리를 가능하게 할 것이다. 또한 프로젝트 진행 중 발생되는 수많은 데이터를 수집/축적하여 프로젝트가 진행 중이거나 종료 된 후 이를 분석하여 프로젝트의 성과관리에 대한 비교가 가능 할 것이다. 이러한 성과관리 사례들은 차후 실행되는 유사한 프로젝트의 공정계획에도 도움이 될 것이다. 본 연구의 기대효과는 Web을 통한 공정관리로 인해 국내 중소(지방)건설업체가 느끼는 복잡한 공정관리 및 시스템 구축에 따른 부담감을 조금이나마 덜어 줄 것이며, 데이터베이스에 축적되는 방대한 양의 신뢰도 높은 데이터로 보다 정확한 성과관리를 할 것으로 기대된다. 그리고 더 나아가 공정관리뿐만 아니라 설계, 감리, CM 등 폭 넓은 데이터베이스 구축을 통해 건설산업의 경쟁력 향상에도 기여 할 것이다.

• 경영과학
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• 제21권2호
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• pp.111-122
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• 2004

Measuring performance of corporate information system has become one of the core issues in that development of the information system requires substantial amount of investments and the system works as a crucial leverage to enhance competitive edge. Most of the previous researches for performance of the information system have narrow and limited focus on such as the effect of user satisfaction and productivity. This paper suggests a model to measures the comprehensive performance which is classified as user scope (user involvement and satisfaction), operational scope (task productivity, task innovation, customer satisfaction, management control) and efficiency scope (financial performance), and to represent the relationship among the scopes by the path analysis model. Followings are conclusions from statistical hypothesis test of the model: (i) user involvement through user satisfaction has positive effect on all the performances in the operational scope, (ii) task innovation and customer satisfaction in the operational scope has statistically significant impact on financial performance but task productivity and management control do not. This conclusion indicates that task productivity and management control has the long term effect in nature, and evaluation of the information system has managerial implication when it Is measured in comprehensive performance which includes internal operational performances as well as financial performance.

• 디지털융복합연구
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• 제6권4호
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• pp.13-23
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• 2008

Changed the business environment, private sector focuses on the performance management, so to manage the performance he uses BSC that overcomes the limitation of financial indicators. Also, it is getting emphasized to evaluate the performance about services that the public sector provides and obliged for the public sector to be responsible for managing and improving its performance as the private sector has been doing. But lacks of knowledge and experience on performance management and evaluation are blocking the public sector from introducing and implementing new performance management systems. To solve those problems, this study has derived general guidelines and KPIs that public sector should keep in mind when BSC is introduced new management system. This study focused on the public hospital which is the performance management and evaluation system of Government administration.

• 한국정보통신설비학회:학술대회논문집
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• 한국정보통신설비학회 2007년도 학술대회
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• pp.69-72
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• 2007

In this paper, we analyze the performance of the network management system with intelligent mobile agent system. The proposed system dynamically selects appropriate its destinations. Thus, the system has an advantage of flexible network management in mobile network environments as well as dynamic change of traffic. Comparing its delay and throughput performance with the conventional SNMP based network management system, we find that the proposed mobile agent system performs better efficiency than the conventional one.

• 한국화재소방학회논문지
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• 제23권3호
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• pp.23-30
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• 2009

건물의 소방설비시스템의 유지 관리 상태에 이상이 나타났다고 한다면, 특정 기능의 이상이 미치는 부분적 또는 전체적인 화재안전대응수준에 영향을 미친다. 따라서 효율적 소방성능을 유지하기 위해 설비기능의 가동상태를 나타 낼 수 있는 성능지수의 계산 체계가 필요하다. 이러한 성능지수의 체계는 정보수신자가 부분 이상으로 발생한 영향이 전체 기능의 상태에 얼마나 영향을 주는 것인지를 쉽게 인지할 수 있도록 하는 데에 기여할 수 있다. 따라서 건물의 화재안전수준을 나타내는 효율지표로 사용될 수 있을 뿐만 아니라, 광대역규모의 소방 관리에서도 활용성 높은 지수로 사용될 수 있다. 본 지수 산정체계는 U-건물 소방방화시설관리 운용시스템의 성능 효율지수 산정을 위한 시스템으로 개발되었다.