• Title/Summary/Keyword: Organizational trust

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The Mediation Effect of Trust and Communication on Relationship between Organizational Culture and Innovative Behavior: Focused on Manufacturing Business (조직문화와 혁신행동 간의 관계에서 조직신뢰, 의사소통의 매개효과: 제조업을 중심으로)

  • Jeong, Da-Un;Chun, Byung-June
    • Asia-Pacific Journal of Business
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    • v.10 no.1
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    • pp.39-54
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    • 2019
  • The purpose of this study is to research the effect of organizational culture on trust and communication. Also, the study explores whether trust and communication affects innovative behavior and the mediation effect on innovative behavior among organizational culture, trust and communication. This study analyzed the mediating effect with SEM using data from the HCCP in 2015. The results of the study are as follows. First, it was found that innovative, collective and rational culture positively influence but hierarchical culture negatively influence trust and communication. Second, trust and communication have a positive effect on innovative behavior and trust has a positive effect on communication. Third, the effect innovative, collective hierarchical and rational culture on innovative behavior is mediated through trust and communication. Therefore, this study suggests creating an innovative, relationship-based and goal-oriented organizational culture which increases trust and communication that facilitates innovative behavior.

The Moderation Effect of Organization Trust on the Relationship between Perceptions of Organizational Politics and Job Attitudes in Hospital Employees (병원 종사자의 조직정치지각과 직무태도 관계에서 조직신뢰의 조절효과)

  • Lee, Keun Hwan;Chang, Young Chul
    • Health Policy and Management
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    • v.23 no.3
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    • pp.244-259
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    • 2013
  • This study investigates the moderation effect that organizational trust had on the relationship between perceptions of organizational politics and organizational commitment, intention to turnover, organizational citizenship behavior by analyzing the empirical data of 716 personnels collected from university hospital in Korea. We hypothesized that perceptions of organizational politics would tended to negatively related to a high level of organizational commitment and intention to turnover, organizational citizenship behaviors, and that organizational trust would moderate the relationship between perceptions of organizational politics and outcomes. These results suggest that organizational politics of perceptions had negative impacts on organizational commitment and organizational citizenship behaviors, while perceptions of organizational politics had positive impact on intention to turnover. Furthermore, the level of organizational trust moderated the relationship between perceptions of organizational politics and outcomes. Based on these findings, implications of the research findings are discussed, and recommendation for future research and practice are provided.

Mediating Effect of Superior Trust on the Relationship between Organizational Justice and Service Quality (조직공정성과 서비스품질의 관계에 있어 상급자 신뢰의 매개효과)

  • An, Gwan-Yeong
    • Proceedings of the Safety Management and Science Conference
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    • 2005.11a
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    • pp.264-275
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    • 2005
  • This paper is to test the mediating effect of superior trust on the relationship between organizational justice and service quality in service food industry. Based on 302 data gathered in western Kangwon area, analysis result showed that procedural, interactional, and distributive justice have affirmative relation with trust, and also trust has close relation with service quality. Therefore, trust appeared to have fully mediating effect on the relationship between organizational justice and service qualify.

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The relationship between perceived organizational justice and job stress, and the moderating effect of trust (조직공정성 인지도와 직무스트레스의 관계 및 신뢰의 조절효과)

  • Ahn, Kwan Young
    • Journal of the Korea Safety Management & Science
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    • v.15 no.4
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    • pp.365-372
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    • 2013
  • This paper reviewed the relationship between perceived organizational justice(distributive justice, procedural justice, interactional justice) and job stress, and the moderating effect of trust(organizational trust and superior trust). Based on the responses from 176 employees, the results of multiple regression analysis appeared as follow; 1) Distributive justice and interactional justice effect negatively on job stress, but procedural justice does not effect on job stress. 2) While organizational trust and superior trust are stronger, interactional justice effect less negatively on job stress. When interactional justice is higher, job stress is lower in high trust level than in low trust level.

The impact on Safety consciousness organizational and organizational commitment (Focusing on the clothing distribution center) (안전의식이 조직신뢰 및 조직몰입에 미치는 영향 (의류물류센터를 중심으로))

  • Lee, Jae-Gun;Hwang, Dae-Sung;Kim, Han-Seong;Kim, Tae-Won;Kang, Kyung-Sik
    • Journal of the Korea Safety Management & Science
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    • v.18 no.2
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    • pp.65-71
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    • 2016
  • This study was aimed to demonstrate how the analysis of the impact on confidence in the safety-conscious organizations target the clothing distribution center employees and organizational commitment. Safety awareness of employees of the clothing distribution center safety rules, safety education, road safety interests, divided into risk handling and trusted organization with the emotional trust and cognitive trust, organizational commitment was divided into affective, cognitive and normative commitment. Data collection was surveyed 185 people clothing distribution center workers, tested the hypothesis through regression analysis. The results are safety conscious exerts a positive effect on organizational trust, organizational trust was found to have a positive impact on organizational commitment.

The effect of ESG activities on organizational trust, and organizational identity through employees' organizational justice (ESG 활동이 조직공정성을 통하여 종업원의 조직신뢰와 조직동일시에 미치는 영향)

  • Huh, Byungjun;Lee, Hyoung-Yong
    • Journal of Intelligence and Information Systems
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    • v.28 no.4
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    • pp.229-250
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    • 2022
  • This study examines the influence relationship between ESG management and organizational justice, which has become a major issue in Korean society and corporate management, and the effect of organizational justice on organizational trust, and organizational identification. In addition, the mediating effect of organizational justice in the relationship between ESG activity perception, organizational trust, and organizational identification was verified. As a result of the analysis, first, it was confirmed that the employee's perception of the company's ESG activities had a significant effect on the organizational justice. Second, it was confirmed that the employee's perception of organizational justice had a significant effect on the employee's organizational trust and organizational identification. Third, the mediating effect of organizational justice was confirmed in the relationship between employees' perception of ESG activities, organizational trust, and organizational identification. Accordingly, it is necessary to elicit positive attitudes and behaviors from employees to enhance organizational competitiveness by strengthening ESG activities, and enhancing organizational justice through Improvement of the company's institutional practices.

The Study of Determinants of Hospital Organization Trust Leading to Trust in Hospital Worker's Organization Trust (병원 근로자의 조직신뢰에 영향을 미치는 조직신뢰 결정요인에 관한 연구)

  • Hwang, Seul-Ki;Ahn, Kyung-Mee;Chong, Hyun-Chong
    • The Korean Journal of Health Service Management
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    • v.7 no.2
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    • pp.113-124
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    • 2013
  • The purpose of this study is to investigate of determinants of hospital organization trust affecting to hospital worker's trust in organization. This study was measured levels of trust in organization of hospital workers and 5 determinants of organization trust, organizational fairness, consideration, morality, competence and responsibility toward a society. Levels of trust in organization of hospital workers and determinants of organization trust were assessed using a sample of 190 employees who work at 2 hospitals in Seoul, Kyunggi. Data were collected by self-administered questionnaires from november 22 to 29 in 2012 and analyzed SPSS 18 by using t-test, ANOVA and regression analysis. The results of this study indicate that organizational fairness, consideration and responsibility toward a society among 5 determinants were positively related to levels of trust in organization of hospital workers. Based on these findings, it can be defined that 5 determinants of hospital organization trust influences levels of trust in organization of hospital workers. The implications of this study are discussed and areas for future research are presented.

An analysis of structural relationships among leaders'communication pattern, followers' trust in leader, organizational commitment, and innovative behavior (리더의 의사소통 유형, 상사 신뢰, 조직몰입, 혁신행동 간의 구조적 관계 분석)

  • Shin, Hye Young;Kwon, Sang-Jib
    • Knowledge Management Research
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    • v.18 no.2
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    • pp.23-43
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    • 2017
  • This study analyzes the structural relationships among communication pattern of leader, followers' trust in leader, organizational commitment and innovative behavior. In order to analyze hypotheses, the survey was collected by distributing questionnaire to 250 workers in small and medium-sized companies. As a result, total 213 workers participated in the survey and their rates were included for the test process. The collected data analyzed structural equation modeling, a statistical program. The results of this study are as follows; First, supportive and reflective communication pattern of leader have meaningful positive influences on followers'trust in leader. Directive communication pattern of leader, by contrast, is negatively related to followers'trust in leader. Second, followers'trust in leader has a positive impact on organizational commitment. Third, organizational commitment has a positive effect on followers'innovative behavior. Based on these results, it can be said that followers'trust in leader is more important for boosting organizational commitment and innovative behavior because it has a positive effect on organizational commitment with supportive or reflective communication behavior of leader. Therefore, this study proposes practical benefits to leaders regarding how to display communication process and trust quality more effectively. Future studies are required to investigate the research agendas on the issues between communication patterns and innovative behavior.

The Relationships of Superior's Leadership to Supervisory Trust and Organizational Commitment of Nurses (간호사가 인지한 상사의 리더십과 상사신뢰 및 조직몰입과의 관계)

  • Lee, So-Young
    • Journal of Korean Academy of Nursing Administration
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    • v.13 no.2
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    • pp.208-218
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    • 2007
  • Purpose: This study aimed to identify the relationships of superior's leadership to supervisory trust and organizational commitment of nurses. Method: Subjects were 386 nurses in 8 general hospitals at G city and Seoul. Data were collected with self-administered questionnaires and analyzed using SAS 8.12 by applying ttest, ANOVA, Pearson correlation coefficient, and Stepwise multiple regression. Results: Superior's transformational leadership was $3.54{\pm}0.53$ and transactional leadership was $3.40{\pm}0.36$. Supervisory trust was $3.14{\pm}0.46$ and organizational commitment was $3.18{\pm}0.53$. Superior's transformational leadership was positively correlated with transactional leadership, supervisory trust and organizational commitment with each others. The level of supervisory trust and organizational commitment were different significantly by age, educational status, clinical career, position and superior's leadership level. Major factor that affect to supervisory trust and organizational commitment of nurses was transformational leadership, which had an explanation of 45.9% and 29.8%. Conclusions: The more nurses perceived the superior's transformational leadership, the higher nurses perceived supervisory trust and organizational commitment. Therefore, these variables generally screened and other factors should be analyzed. And if specified nursing intervention program which increase superior's transformational leadership will be developed, it may contribute to strengthen the effectiveness of nursing.

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The Study on the Impact of Organizational Characteristics on Job Attitudes of Public Sector : Focusing on the Mediating Effect of Trust (정부 조직특성이 공무원 직무태도에 미치는 영향 : 신뢰의 매개효과를 중심으로)

  • Choe, Yun Jung
    • Journal of Industrial Convergence
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    • v.13 no.2
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    • pp.39-44
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    • 2015
  • According to the result of this study, democracy, efficiency and consistency of governmental organizations gave the positive effect to public trust and private trust directly. But only democracy and efficiency affected to organizational commitment. As the analysis result of mediating effect, democracy and efficiency enhanced the total effect due to the mediating effect of public trust.

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