• 품질경영학회지
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• 제45권4호
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• pp.917-932
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• 2017

Purpose: This study aims to identify the most important quality construct among system quality, information quality, and service quality, which are integrated as the second-order construct; perceived quality, and to investigate the relationship between perceived quality, learner satisfaction, learner enjoyment, switching cost, and learner loyalty. Method: Data were collected from learners who had taken e-learning course, and the analysis was conducted in two phases. The first phase described demographic characteristics using SPSS23.0; the second phase involved the second order CFA of perceived quality and the analysis of measurement model and structural model through AMOS 23.0. Results: (1) The explanatory power of system quality, information quality, and service quality appears to be almost equal; (2) Perceived quality positively influences only both learner satisfaction and switching cost; (3) Only learner satisfaction positively influences learner loyalty and switching cost negatively influences learner loyalty. Conclusion: Learner enjoyment does not play an important role in this study, which could be extrapolated in regard to the characteristics of sample. The respondents are over high school students, who emphasize on the acquisition of knowledge rather than enjoyment. Additionally, the result implies that respondents show low loyalty in the high switching cost.

• 디지털산업정보학회논문지
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• 제13권3호
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• pp.105-113
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• 2017

Considered as the "new normal" mode of learning, BL has become popular in recent years especially in University education. BL is defined as a learning approach that combines e-learning and face-to-face classroom learning. BL allows for more interactive and reflective learning environment resulting in enhancing learner-directed learning. The adoption of BL in university has made it significant to probe the crucial determinants that would entice instructors and learners to use BL and enhance learning satisfaction. The primary purpose of this study is to investigate the affecting factors of the satisfaction of BL in universities in terms of leaner's aspects. Learner's role is very important in BL, because learner should self-directed study for effective performance and satisfaction in BL environment. Based on prior studies motivation, self-efficacy, and educational expectancy were identified as affecting factors of satisfaction in BL. According to the result of multiple regression, all factors(motivation, self-efficacy, and educational expectancy) were found to be significantly related to the learner's satisfaction in BL. It can provide practical guideline on effective operation strategy for BL in universities.

• 한국컴퓨터정보학회논문지
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• 제26권12호
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• pp.299-307
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• 2021

COVID-19 대유행이 전 세계로 확산됨에 따라 실시간 원격 화상 강의가 진행되면서 학습자만족 요인이 중요해졌다. 본 연구는 실시간 원격 화상강의의 학습자만족에 영향을 미치는 5개요인(시스템 요인, 콘텐츠 품질, 상호작용, 자기주도성, 학습동기)을 검증하였다. 수도권과 충청권 대학생의 유효 설문지 160개를 대상으로 구조적 방정식 모델을 분석한 결과 2개요인(시스템 요인, 콘텐츠 품질)을 제외한 3개요인(상호작용, 자기주도성, 학습동기)이 학습자만족에 영향을 미치는 것으로 나타났다. 대학은 실시간 원격 화상 강의 만족도 모델 개발과 평가를 통해 학습자만족을 지속적으로 높여야 한다.

• 인터넷정보학회논문지
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• 제18권1호
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• pp.131-141
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• 2017

본 연구는 대학 이러닝에서 학습자-교수자, 학습자-콘텐츠, 학습자-시스템간의 상호작용이 학습자들이 인지하는 수업만족도 및 학업성취도와 어떤 관련을 갖는지 분석하고자 하였다. 이를 위해 경기도 소재 대규모 대학의 이러닝 강좌 중 학습자-교수자 상호작용이 있었던 수업과 없었던 수업에 참여한 학생 184명을 대상으로 설문조사를 실시하였다. 연구 결과 학습자-교수자와의 상호작용이 있었던 수업에서 학습자-콘텐츠, 학습자-시스템간의 상호작용도 많이 있었고, 상호작용과 수업만족도, 학업성취도 요인간의 상관관계 분석에서는 모두 유의한 관계가 있었다. 수업만족도와 학업성취도 모두 학습자-콘텐츠 상호작용의 영향력이 가장 컸으며, 수업만족도에는 시스템과의 상호작용이, 학업성취도에는 교수자와의 상호작용이 그 다음으로 영향력을 미쳤다. 이러한 연구 결과를 토대로 첫째, 학습자들은 이러닝에서 학습을 혼자 콘텐츠를 이해하는 것으로 인식하고 있기 때문에 질 좋은 교육콘텐츠의 개발지원 및 수업에서의 제공방식에 대한 논의가 필요하며, 둘째, 학습자-교수자 상호작용의 활성화를 위해 교수자 대상의 워크숍 및 교육지원이 필요하다는 것과 셋째, 본 연구에서는 발견되지 않은 학습자간 상호작용도 수업만족도 및 학업성취도에 매우 중요한 상호작용 유형으로, 이를 활성화시킬 수 있는 방안에 대한 논의도 필요함을 제안하였다.

• 한국산학기술학회논문지
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• 제19권3호
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• pp.161-170
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• 2018

본 연구의 목적은 간호대학생을 대상으로 핵심역량, 학습동기, 학습만족도에 영향을 주는 요인을 파악하여 다양한 학습법을 적용할 때 대상자의 핵심역량, 학습동기, 학습만족도를 높이기 위한 근거를 제시함으로써 보다 효과적인 교수학습법을 개발하고자 함이다. 본 연구의 설계는 서술적 조사연구이다. 연구대상은 S시에 위치한 E대학교 간호대학생 2, 3학년을 대상으로 하였으며, 총 134명의 자료가 최종 분석에 포함되었다. 본 연구의 결과 간호대학생의 핵심역량은 2학년보다는 3학년에서 높았고, 간호대학생의 핵심역량, 학습동기와 학습만족도 모두 자기주도학습 준비도와 교수-학생 상호작용이 평균이상인 학생이 평균미만인 학생보다 높은 것으로 나타났다. 자기주도학습 준비도, 교수-학생 상호작용, 학업성취도 3개의 변수로 구축된 핵심역량에 대한 회귀모형의 설명력은 45.1%이었고, 자기주도학습 준비도, 교수-학생 상호작용, 학업성취도, 학습만족도 4개의 변수로 구축된 학습동기에 대한 회귀모형의 설명력은 47.5%이었으며, 교수-학생 상호작용, 학습동기 2개의 변수로 구축된 학습만족도 모형의 설명력은 43.4%이었다. 따라서 본 연구의 결과 핵심역량과 학습동기를 높이기 위해서는 자기 주도학습 준비도와 함께 교수-학생 상호작용을 증진시키는 것이 필요하며, 학습만족도를 높이기 위해서는 학습동기를 고취시키고 교수-학생 상호작용이 효율적으로 일어날 수 있도록 하는 중재가 필요하겠다.

• 디지털산업정보학회논문지
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• 제16권3호
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• pp.83-94
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• 2020

The threat of COVID-19 pandemic put many universities in Korea to develop and implement various types of untact online classes. Online education has been recognized as one of the effective educational methods because of its ubiquitous and flexible educational environments. However quick move to online education caused by the sudden attack of the COVID-19 led to many problems such as faculty's burden and stress from the planning and designing suitable for online classes, technology system problems for both students and faculty and students' complaints of the low quality of education. The primary purpose of this study is to investigate the effects of learner, contents, and instructor factors on college student satisfaction with untact online classes during the first attack of COVID-19 pandemic. The data were collected from 605 undergraduate students of S women's university based in Seoul, who took the untact online classes in the spring semester 2020. The results of empirical analysis reveal that only contents factor are likely to predict learner satisfaction. These findings provide insights that the effective planning and designing classes are key to enhancing learner satisfaction with online education. This study suggests that instructors need various contents developed and educational strategies for students.

• 한국정보시스템학회지:정보시스템연구
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• 제21권1호
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• pp.117-152
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• 2012

The purpose of this study was to identify the negative factors affecting personnel u-Learning acceptance and to analyze the interrelation among the factors in this research model. The two independent variables avoidable convenience and reliant convenience, based on pilot test results, and learning performance and perceived interactivity, based on the relevant literature, are used to examine the research model. The research problem was tested with data collected from 577 respondents in 23 universities. This study developed and empirically analyzed a model representing the relationship by using the Structural Equation Model. The major findings of this study are, firstly, that the higher reliant convenience is negatively affecting the degree of system use and learner’s satisfaction, whereas avoidable convenience is only affecting the learner’s satisfaction. Secondly, the higher learning performance and stronger perceived interactivity affects the degree of system use as well as learner’s satisfaction. Finally, the degree of system use affects the learner’s satisfaction.

• 한국컴퓨터정보학회논문지
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• 제26권7호
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• pp.119-126
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• 2021

COVID-19의 장기화에 따라 상당 기간 원격강의가 이어질 것으로 예상되는 현실에서 원격강의 품질과 학습자 만족에 영향을 미치는 요인에 관한 연구는 반드시 필요하다. 본 연구의 목적은 원격강의품질(시스템품질, 정보품질, 서비스품질, 상호작용품질)과 자기효능감 및 학습자 만족의 관계를 알아보고, 원격강의의 효과적인 운영을 위한 이론적, 실무적 시사점을 제시하고자 한다. 원격강의 수강 대학생을 대상으로 설문조사가 이루어졌으며 197개의 설문지를 실증분석에 사용하였다. 수집된 데이터의 분석을 위해 SPSS 25.0과 AMOS 21.0을 이용하였다. 그 결과; 첫째, 원격강의품질(시스템품질, 정보품질, 서비스품질, 상호작용품질)은 자기효능감에 긍정적인 영향을 미치는 것으로 나타났다. 둘째로, 원격강의품질(시스템품질, 정보품질, 서비스품질, 상호작용품질)은 학습자 만족에 긍정적인 영향을 미치는 것으로 나타났다. 셋째, 자기효능감은 학습자 만족에 긍정적인 영향을 미치는 것으로 나타났다. 분석 결과를 바탕으로 본 연구의 시사점과 한계점을 제시하였다.

• 농촌지도와개발
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• 제22권2호
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• pp.233-243
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• 2015

This study is for understanding differences of satisfaction followed by learning and teaching presence perceived by learners and participation motivation on learning in a distance education. General characteristics of learner are classified as an entrance type, sex, age, new/transfer of distance university learners. Perceived presence is classified with learning presence and teaching presence. Participation motivation on learning is classified with the directivity of activity, goal, and study based on the reason of participating in classes in a distance university. And this research tried out to find the effects of learner's characteristics, perceived presence, and participation motivation on learning satisfaction. The results are as follows. First, there was no meaningful difference of general characteristic on satisfaction. It means sex, age, and entrance type did not have an effect on satisfaction. Second, with the level of presence perceived by learner, satisfaction has meaningful differences. It means that students who had higher learning presence perceived of distance university showed higher satisfaction, and so as in teaching presence perceived on satisfaction. Third, factors effecting satisfaction based on participation motivation on learning differ with types of motivation. There was no meaningful difference of the level of activity directivity study participant on satisfaction, but was a meaningful difference of goal directivity and of study directivity in participation motivation on learning satisfaction. It was the learning presence that had a significant effect on learning satisfaction of adult learning.

• 영어어문교육
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• 제13권3호
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• pp.227-251
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• 2007

The development and use of computer mediated communications (CMC) as a tool for teaching and learning English has grown considerably in recent years. The purpose of this study is to investigate factors related to learners' participation, achievement, and satisfaction in EFL classes using web-based bulletin boards. The total number of 77 university students participated in this study. Three domains and eight independent variables investigated in this study were a learner-related domain (attitudes toward CMC, intrinsic motivation, extrinsic motivation, attitudes toward writing), an interaction-related domain (student-student interaction, teacher-student interaction), and an environmental domain (physical support and design of the web site). In order to determine interrelation of variables correlation analysis and multiple regression analysis were used. The results of this study showed that the factors predicting a learner's participation were instrumental motivation, attitudes toward writing, and teacher-student interaction. The factors explaining a learner's achievement were learner's participation and attitudes toward writing, and the factors predicting a learner's satisfaction were integrative motivation, student-student interaction, teacher-student interaction, physical support and learner's participation.