• Journal of Korean Society for Quality Management
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• v.42 no.2
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• pp.165-177
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• 2014

Purpose: This study analyzes the strategical priority to improve eco-labelling certification system, focused on biodegradable resin. Methods: This study will come up with measures to operate the eco-Label certification system related to biodegradable products more effectively and efficiently by discovering various problems related to the system, using causal loop diagram and AHP analysis. Results: This study shows that the government should play more important role while firms could also serve their roles in the initial and stabilizing stages of the eco-labelling certification system, in order to vitalize the eco-Label certification system more effective. Conclusion: This study addresses strategic eco-labelling policies on governmental and firm's operation and providers guidance to practitioners in addressing strategic decision relating to eco-labelling certification system.

• Journal of Korean Society for Quality Management
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• v.42 no.2
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• pp.179-187
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• 2014

Purpose: Since several problems were found when present non-conducting metal coating process was applied to mass production, we study and develop to improve those problems. Methods: In this paper, a couple of analysis methods such as surface hardness, XPS spectrum analysis, morphology, and reflection ratio were used. Results: This paper suggest a new possibility of Non-conducting thin metal coating method that has quality of mass production phase without UV coating process. Conclusion: By the result of analysis, we can set optimized process conditions of the electro deposition coating using electron beam.

• Journal of Korean Society for Quality Management
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• v.42 no.2
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• pp.209-219
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• 2014

Purpose: The purpose of this study is to develop the statistical test for process capability index $C_p$ based on mixture normal process. Methods: This study uses Bootstrap method to calculate the approximate P-value for various simulation conditions under mixture normal process. Results: This study indicates that our proposed method is effective way to test for process capability index $C_p$ based on mixture normal process. Conclusion: This study finds out that statistical test for process capability index $C_p$ based on mixture normal process is useful for real application.

• Journal of Korean Society for Quality Management
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• v.45 no.2
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• pp.275-292
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• 2017

Purpose: This study is designed to explore web-site service quality factors in job information site for high quality human resource, and to test relationship among web service quality, image, user satisfaction, relationship quality, and loyalty intention. Methods: A survey tool was questionnaire that had obtained validity and reliability through literature survey and pretest survey, and sample 214 was analyzed through SEM using SPSS21.0 and AMOS21.0. Results: Web design and information offer affect Image and user satisfaction. Also, relationship quality turned out to be an important mediator between image and loyalty intention and between customer satisfaction and loyalty intention. Conclusion: This study shows that two factors in via of relationship quality, were important factors that related companies have to emphasize to raise performance, Also, in order to raise loyalty intention of customer, marketer should exert to well manage relationship quality having significance as a mediator.

• Journal of Korean Society for Quality Management
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• v.45 no.2
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• pp.175-189
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• 2017

Purpose: This study aims to built the manual for quality assurance at development stages based on the system engineering to prevent the lack of mass product capability in advance. Methods: This study have proposed quality baseline and review guidelines of outputs in system development stages for R&D quality assurance of Domestic weapons systems Results: We apply the this method to 21 projects of military area in 2016, and we present 1,291 supplementary requirements such as adding the missing test items. Conclusion: This method contribute to minimize the gap between the quality of development and production and reduce the configuration management effort during the initial production.

• Journal of Korean Society for Quality Management
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• v.45 no.2
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• pp.209-225
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• 2017

Purpose: Since traditional p chart is unable to deal with the variation of attribute data, this paper proposes a new attribute control chart for nonconforming proportions incorporating overdispersion with a beta-binomial model. Methods: Statistical theories for control chart developed under the beta-binomial model and a new approach using this control chart are presented Results: False alarm probabilities of p chart with the beta-binomial model are evaluated and demerits of p chart under overdispersion are discussed from three examples. Hence a concrete procedure for the proposed control chart is provided and illustrated with examples Conclusion: The proposed chart is more useful than traditional p chart, individual chart to treat observed proportions nonconforming as variable data and Laney p' chart.

• Journal of Korean Society for Quality Management
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• v.46 no.2
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• pp.339-350
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• 2018

Purpose: The purpose of this study is to propose useful suggestions by analyzing the impact of SNS quality and the pressure which comes from SNS usage objectives on SNS discontinuance intention. Methods: We developed a SNS user's discontinuance intention model in terms of SNS quality and pressure of SNS usage. Survey data of SNS users was analyzed using multi-regression analysis for testing hypotheses. Results: We found that information quality plays an important role in lowering the SNS discontinuance intention. In addition, it was founded that pressure of social networking and information processing are positively related with the SNS discontinuance intention. Conclusion: We expect that this research can provide theoretical and practical implications. As for theoretical, this study can suggest the insight on conceptualization of SNS fatigue in the further study. Regarding practical implication, service providers can make their service strategies based on understanding our analysis.

• Journal of Korean Society for Quality Management
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• v.46 no.2
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• pp.311-326
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• 2018

Purpose: Using international specifications, this study classified international standards and automobile manufacturers' test items based on the kind of test used and determined the test order for ISO 16750. Methods: The effects of international standards' environmental factors were examined, based on the major impacts of the product and the results of product failure. Automobile manufacturers' test items were compared with the test item in the ISO 16750. A generic algorithm was then used to determine the test sequence for ISO 16750. Results: International standards and automobile manufacturers' common test items were classified. The test sequence of ISO 16750 was determined for five cases. Conclusion: Although mechanical and environmental tests share many common features, there are differences in the details of the tests. There is a common sequence of tests, but weights are allocated tests differently.

• Journal of Korean Society for Quality Management
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• v.46 no.3
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• pp.379-396
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• 2018

Purpose: The purpose of this study was to propose a standard form of noise filter drawing, which is widely used in the field of weapon systems, to define the essential specification which is not standardized at the existing drawings and to employ the reference for manufacturing and qualification test. Methods: To do that, it identifies the improvements to analyze 19 noise filter drawings, studies the principle of noise filtering to find the essential part of the spec. and reviews the MIL-STD-220C and KS IEC 60939, which is the widely used as a formal spec. pertaining to the noise filter. Throughout the study, a standard form is developed to standardize the attenuation characteristics and find eight crucial metrics to specify the noise filter. Results: The results of this study are as follows; The standardized drawings can be used as the qualification test of the item and the manufacturing and engineering documents to make the noise filter, which are also applicable to the reference document to review KDS(Korea Defense Standard) drawings.

• Journal of Korean Society for Quality Management
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• v.46 no.3
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• pp.397-410
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• 2018

Purpose: A main aims to classify quality attributes for quality assurance activities of military supplies by company size, and to derive the necessity for business improvement by company size to improve customer satisfaction through customer satisfaction coeffiecient and PCSI Index. Methods: Through a survey of defense and general businesses located in Busan and South Gyeongsang Province, the quality of service elements are classified and the client satisfaction factor and PCSI is calculated for the quality assurance activities. Results: Determine the current level of customer satisfaction with the quality of the Defence quality assurance service and present operational factors that need improvement by size of the company. Conclusion: The attractive quality of service factors for quality assurance work were in common and different and the need for improvement was identified based on differences in PCSI Index by Company size.